Penny Visser has over 20 years of experience in financial management and operations leadership roles in healthcare organizations. She is currently the Director of Operations at Chicanos Por La Causa Phoenix, where she tracks production and staff productivity, analyzes financial reports to improve profitability, and collaborates to increase revenue. Previously, she was the CFO, COO, and Director of IT at People of Color Network Phoenix, where she helped grow the organization significantly, managed key relationships, and analyzed finances to identify profit opportunities. She has a Master's degree in Business Management and certifications in Lean Six Sigma for Healthcare and the 4 Disciplines of Execution.
Take a look at my resume! I am currently looking for a new position in the business world. I look forward to hearing from you and the opportunities you have!
Take a look at my resume! I am currently looking for a new position in the business world. I look forward to hearing from you and the opportunities you have!
1. Penny Visser
14144 W Calavar Road, Surprise, AZ 85379
602-799-4289, pvisser61@gmail.com
EXPERIENCE
Chicanos Por La Causa Phoenix,Arizona
Director of Operations, IHHS July 2015 – Present
Track and analyze production
Track and analyze staff productivity
Analyze financial reports to create efficiencies and increase profitability
Collaborate with staff, guarantors, and clearinghouse to increase revenue
Collaborate with leadership to decrease expenses
Utilize 4DX to establish and meet goals
Encourage staff growth through positive leadership
People of Color Network Phoenix, Arizona
CFO, COO, Director of IT October 2003 - October2014
Helped grow the company through acquisition from 6 employees and $4M revenue to 250 employees and $33M
revenue
Performed functions including: HR, billing, customer service, all aspects of finance including payroll, A/P,A/R
Once the company grew,role focused on financial analysis, strategic planning and operations management
Managed relationships with AHCCCS,Medicare and Medicaid.
Earned a Lean Six Sigma Black Belt in Healthcare January 2014
Promoted to COO position in July 2014 due to excellent performance
Analyzed financial reports to identify opportunities to increase profitability
Earned recognition from managers for strong performance
Prepared and gave presentations to board of directors
Maintains a strong team by properly coaching, counseling, and disciplining direct reports
Consistently received bonuses and salary increases based on good performance
Liaises with information technology support to solve important computer related issues
Cultivates talent by training and mentoring new employees
Performance Dynamics Phoenix, Arizona
Accounting Manager February 2003 - October 2003
Performed accounting functions including payroll, A/P,A/R, and financial reporting
Had a reputation for providing outstanding service to customers
Made changes to business processes that resulted in improved profits
Kept a positive attitude while addressing customer service problems
Fulfilled duties with limited guidance
Resolved conflict by building trust and respect from clients and coworkers
Peak Community Services Logansport, Indiana
Chief Financial Officer April 2001 - February 2003
Responsible for all financial aspects of the business.
Worked with the Board of Directors, provided financial analysis and budgeting.
Identified opportunities to increase profitability
Nurtured talent by mentoring employees
Trained new employees to become effective team members
EDUCATION
Indiana Wesleyan University Marion,Indiana
M.S. in Business Management April 1996 - April 2002
GPA: 3.9; Graduated Magna Cum Laude
Elected for leadership roles and served as an officer in student organizations
Black Belt Certification in Lean Six Sigma for Healthcare January 2014
Leader in 4 Disciplines of Execution by Franklin Covey October 2015