1. NATALIE R. PIPKIN
901 MELISSA LANE
GARLAND, TX 75040
(HOME) 972-530-5448
(CELL) 214-869-0176
(EMAIL) NPIPKIN1@VERIZON.NET
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OBJECTIVE
Accomplished administrator seeking to leverage background in personnel management, financial accountant
and employee relations to reacquaint my mortgage experience, skills and education to a Mortgage Banking
position.
ED U CA TION
Dallas Christian College, Dallas, Texas
• Practical Ministry/Business
Texas State University, San Marcos, TX
• Elementary Education
PRO FESSIO N AL D EV ELO PMEN T
• Certified Mortgage Junior Underwriter
• Member of National Association of Mortgage Processors (NAMP)
• Leadership Training
• Developing Employees
• Team Player Training
PROFESSIONAL EXPERIENCE
OASIS ON THE MOUNT CHC, Garland, TX 2006-2014
Administration Assist/Accountant
• Report to Board of Directors and relied upon for direct input of the financial and administration of all
departments. Ensure the organization complies with Federal and State 501©(3) guidelines for Non-
Profits
• Responsibilities include management, supervision and administration of the administrative staff.
• Provided ongoing program evaluation, feedback, budget oversight and strategic planning
• Developed quality assurance plans that effectively measure the organization’s success in achieving
established goals
• Conduct supplier negotiations and issues purchase orders
• Monitored and evaluated supplier performance, development and process for cost improvement
• Served as staff resource to Board of Directors Assists with meeting coordination and provides
administrative support to Executive Office
• Responsible for the monthly close as well as maintenance of all accounting ledgers including monthly
review of all account reconciliations and journal entries.
• Prepared financial reports, including Profit and Loss Statement, Balance Sheet and Statement of Cash
Flows, as well as the year-end financial reports.
• Provided timely explanations of variances between actual results and forecasts/budgets; provide
corrective action recommendations to Executive Directorand Board Members, where and when
necessary.
• Ensured completion and review of all balance sheet reconciliations and identify and communicate
findings as well as By-Laws and Policy and Procedures were met at all levels

2. DISYS CORPORATION, Irving, TX 2009-2011
Fannie Mae, Dallas, TX
Valuation Operations Specialist-Contractor
• Obtained independent values on REO properties to support valuation, listing, and accounting
processes.
• Resolved exceptions to the automated order placement and receipt process as well as vendor payment
transactions utilizing internal and external using Appraisal Port and TRAX.
• Analyzed issues to find potential solutions and make decisions that will best mitigate losses to Fannie
Mae.
• Acted as a liaison between Fannie Mae and the valuation vendors. This includes training, coaching,
tracking, and issue resolution for individual appraisers, conduit vendors, and BPO management
companies.
• Actively manage vendor portfolio volume of 60 plus per day to minimize turn times while maintaining
high quality products.
• Identified process issues and recommended improvements.
• Recommended, defined, tested, and implemented system enhancements to create process efficiencies.
WORKWAY STAFFING, Richardson, Texas 2009-2009
Resolve Financial, Irving, TX
Loan Processor-Contractor
• Evaluated loans to determine if borrowers qualified for a loan modification of a pipeline of 50 plus per
day.
• Performed detail review of customer documents to determine income.
• Analyzed customer expenses vs. income to ensure customer’s ability to qualify for modification.
• Examined loan documentation to ensure accuracy and completeness.
• Ensured loan counselors communicate to customers of any information needing to be obtained to
modify loan.
• Informed the lender of final decision.
AURORA LOAN SERVICES, Richardson, TX 2004-2006
A Lehman Brothers Company
Mortgage UnderwriterAssistant
• Evaluated mortgage loans decisioned by DU/LP underwriting as well as through credit depth (FICO
scores) along with Fannie Mae and Freddie Mac guidelines to determine credit worthiness though
CENTRIX.
• Performed detailed income and asset calculations to determine customer’s ability to repay loan.
• Reviewed loan-to-value ratio, credit reports and applications to ensure that each loan met Company
underwriting standards.
• Examined overall Loan Documentation to ensure accuracy and completeness.
• Turned loan decisions around that exceeded company requirements by 24 hours.
• Analyzed appraisals to ensure value of property.
• Identified and reported fraud using Applntell system.
• Demonstrated exceptional interpersonal skills with the ability to maintain effective working
relationships with all levels of the company.
• Developed and maintained broker relationships that resulted in loans being transferred from other
mortgage businesses to Aurora.
• Acquired in-depth knowledge of FHA, VA and Conventional guidelines.

3. CHASE HOME FINANCE, Irving, TX 2002-2004
Loan Closing Coordinator
• Facilitated the final decision process by proactively managing an assigned pipeline of preliminary
approved loans to final decisions for assigned territory.
• Facilitated final decision of all loans prior approved by received and analyzed underwriting conditions
such as pay stubs, bank statements, title work and appraisals using Fannie Mae and Freddie Mac
guidelines.
• Answered questions related to loan status and loan programs for Brokers and Account Executives.
• Proactively managed the #1 producing account executive pipeline of approved loans to closing within
24-48 hours
• Performed verbal verifications of employment when needed and also performed the required data
entry into ACAPS around the receipt, analyzation, and status of mortgage documents.
• Informed the Broker of final loan decision and any closing conditions.
• Acquired in-depth knowledge of FHA, VA and Conventional guidelines.
TECHNICALSKILLS
IMS/TMO/SMT Valuation Dashboard CENTRIX Appraisal Port
Applntell DPI QuickBooks MS OFFICE