The document discusses terminology used in job analysis such as job, position, job family, task, duty, and responsibility. It also outlines the process of job analysis including strategic choices, gathering information, processing information, and developing the job description and specification. Various methods for conducting job analysis are described like observation, interviews, questionnaires, previous studies, work diaries, and having managers try the job. Each method is examined in terms of information sources, advantages, and disadvantages.
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Job analysis
1.
2. Terminology Used in Job Analysis
JOB – group of positions that have similar duties, tasks, &
responsibilities
POSITION – set of duties & responsibilities performed by
one person
A job is a general term, a position is more specific.
Eg. as my job, I am a teacher. But to be specific, my position is
Visiting Faculty, HRM, FMS Udaipur
Eg. someone might work at the grocery store as their job, but
specifically, their position is produce assistant.
3. JOB FAMILY – group of 2 / more jobs that have similar duties /
characteristics
TASK – separate, distinct & identifiable work activity
DUTY – several tasks that are performed by an individual
RESPONSIBILITIES – obligations to perform certain tasks &
duties
DUTY**BEHAVIOR SHOWING A PROPER REGARD / SENSE OF
OBLIGATION, JUSTICE MORALITY, OCCUPATION OR POSITION.
RESPONSIBILITY**OBLIGATION,TO DO WHAT IS ASK,IF YOU
SAY YOUR GOING TO DO SOMEHTHING DO IT,TRUST,HONEST,
TO CARE FOR ANOTHER WHEN ONE
JOB DESIGN – process to ensure that individuals have
meaningful work & one that fits in effectively with other jobs
4. Job Analysis
Job Description
Job title
Location
Job Summary
Duties
Reporting
Authority
Machines and tools
Materials used
Supervision/Subordinate
Working conditions
Hazards
Job Specification
Statement of individual
Qualification necessary to
do job
Education
Experience
Training
Initiative
Physical abilities
Psychological abilities
Communication skills
Responsibilities
Sensory demands
5. “Job Analysis is the process of collecting data
and information about a job and result of job
analysis is job description and job
specification”
6. Process of Job Analysis
Strategic choices
Gather Information
Process Information
Job Description
Job Specification
Benefits/Uses of Job Description
And Job Specification
Personnel planning
Performance appraisal
Hiring
Training and development
Job evaluation
Compensation
Health and safety
Employee discipline
Work scheduling
Career planning
7. Strategic Choices
Strategic Choices: The decision organization is required to make in job analysis
i) The level of employee involvement
– Too much involvement result into bias information
– Too little affect quality of information
ii) The level of detail of job analysis
– If job analysis is base for all HR decisions then detailed
– If objective is to identify general duties and clarify rules and
responsibilities of job holder then less detailed
iii) Past, present or future oriented job analysis
– Traditional job analysis tend to focus on how job was carried out in past
and being done at present
– If technological changes or sudden shifts in environment expect to
change the job then future oriented approach is best
8. Outcome of Job Analysis
What is to be done? How it is to be done? (CONTENT)
Under what conditions is the job to be done
(CONTEXT)
What KSA & other characteristics are required to
perform the job (HUMAN REQUIREMENTS)
9. JOB CONTENT
Duties & responsibilities
Job demands
Machines, tools, & equipment
Performance standards
JOB CONTEXT
Physical, organizational & social context
Work conditions, & work schedule
HUMAN REQUIREMENTS
KSA,
Education, Experience & personal attributes (personality, interests,
etc.)
10. METHODS
Direct observation
Interview of existing post
holder
Interview of immediate
supervisor
Questionnaires
Previous studies
Work diaries
11. Methods of Job Analysis:
Observation
Information Source
Observing and noting the physical activities of
employees as they go about their jobs
Advantages
Provides first-hand information
Reduces distortion of
information
12. Observation:
Disadvantages:
Time consuming
Difficulty in capturing entire job cycle
Of little use if job involves a high level of mental activity
Observer’s Difference of mental disposition.
Analyst’s caliber should match employee’s caliber
13. Methods of Job Analysis:
The Interview
Information Sources
Individual employees (existing job holder)
Immediate boss (Supervisors )
with knowledge of the job.
14. The Interviews:
Advantages
Quick, direct way to find overlooked
information required.
Disadvantages
Exaggeration or depreciation of importance of job
In case of supervisor, he may not be interested in the
JD of the subordinates.
Attitude may not be supportive.
Difference in perception, attitude and aptitude of the
interviewee.
Lack of communication.
Analyst’s caliber should match employee’s caliber.
15. Methods of Job Analysis:
Questionnaires
Information Source:
Have employees fill out questionnaires to describe
their job-related duties and responsibilities.
16. Questionnaires
Advantages
Quick and efficient way to gather information from large
numbers of employees
Quick and economical to use
Disadvantages
Becomes less useful where the employees lack verbal
skills.
17. Methods of Job Analysis:
Previous studies
Information source:
Past record of any employee.
The analyst keeps the past record of the employees
and keeps the previous experiences and issues
related to the job analysis process of the
organization.
18. Previous studies
Advantages
Easy to use this method.
Helps to find out that whether it is beneficial or not
Disadvantages
Wrong assessment of previous post
19. Methods of Job Analysis:
Work Diaries
Information Source
Workers keep a chronological diary/ log of what they do
and the time spent on each activity.
20. Work Diaries
Advantages
Produces a more complete picture of the job
Employee participation
Maintained on daily basis.
Disadvantages
Distortion of information
Depends upon employees to accurately recall their
activities
21. Methods of Job Analysis:
Manager trying the job
This method is used to check the new post.
In this method the manager start a new job to check
that whether this job is beneficial or not.
It’s a risky step to take because it may cause many
fundamental problems.
22. Advantages and disadvantages
Advantages:
Very fruitful if the manager is an experienced analyst
and strategic risk taker.
Disadvantages:
Very expensive
Risky
Time consuming