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Baker Stein: It's all about the Student
The document highlights the unique needs of nontraditional students, who make up a majority at WGU and often balance work, family, and education. WGU's student-centric model offers flexible, technology-driven programs that align with workforce needs and provide tailored support, resulting in high employment rates and satisfaction among graduates. Key features include specialized faculty roles, personalized assessments, and a strong focus on student success to ensure meaningful career advancement.
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Baker Stein: It's all about the Student
- 1. IT’S ALL ABOUTTHE STUDENT a Introduction
- 2. Nontraditional Students arethe Majority Nontraditional Students = Contemporary Students • Flexibility • Access • Affordability • Ability to leverage knowledge and skills already acquired • Opportunity to advance career, not just begin or change …and they have different needs
- 3. WGU Student Profile 11% 73% 35% 70% areactive-duty military, veterans, or military family members work full time; 12% work part time of student receive financial aid of undergraduates receive Pell Grants 16% 29% 23% 71% 40% first-generation college students ethnic minorities low-income families rural area residents Average student age: 37 are in one or more underserved populations
- 4. WGU and theStudent-Centric Model Reinventing Higher Ed from Ground Up • Programs; not individual courses ➤ Aligned with workforce needs ➤ Personalized assessment traverse • Fundamentally a teaching institution ➤ Best third-party; measure outcomes • Specialized faculty roles with regular 1:1 support • Technology-enabled, 100% online • Data-driven, adapted to individual student needs
- 5. Quality of AcademicSupport Would Attend Again Rating of Entire Experience Job-Related Knowledge WGU 80% 69% Challenging Work WGU 71% 55% Quality of Faculty Interactions WGU 72% 56% WGU 84% 71% WGU 92% 83% WGU 92% 86% Source: National Survey on Student Engagement Delivering a Better Student Experience = National Average
- 6. US Avg: $12,000 WGUGrads: $21,200 Employed Full-time Employed in Field WGU 87% WGU 89% WGU graduates advance in or find jobs they seek . . . Within 4 years of graduation . . . and earn more. 100% 91% 90% 98% 50 60 70 80 90 100 Employers are highly satisfied . . . Prepared Performance Technical Skills Overall . . . and 97% would hire again. Rated Very Good / Excellent 91% Exceed Source: Harris Poll Online High Value for Graduates & Employers US Avg 84% US Avg 71%
- 7. Perfect School for Me MentorWho Encouraged Me Passionate About My Success Academically Challenging Worth the Cost WGU 69% 35% WGU 66% 34% WGU 82% 61% WGU 83% 77% WGU 72% 37% Great Experience, Great Jobs, Great Lives Source: Gallup Percent who strongly agree: WGU 41% 36% Engaged at Work Relevant to Work WGU 72% 39% WGU 74% 44% Recommend to Others = National Average
- 8. PROGRAM DESIGN &DEVELOPMENT
- 9. § Full-time facultyteam (terminal degrees/deep industry experience) § Market driven and industry informed design § Defined competencies mapped to marketable skills § Modular approach to building out instruction and assessment traverse § High-end content and high impact pedagogy § Data-driven continuous improvement Program Design & Development
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- 11. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSEINSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 12. ENROLLMENT COUNSELOR § Collegeand Program Specialists § Align Student Path to Career Goals § High-Impact Relationship with Students Begins Early § Setting up the Student for Success
- 14. I enjoyed theorientation modules. I feel like I am better prepared for Term 1, day 1. The orientation exercises are a great addition to the introductory period. I was a bit overwhelmed with the first day fast approaching but now I feel much more confident and ready to begin my experience with WGU! Makilah Curtis B.S. Accounting
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- 16. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSEINSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 17. PROGRAM MENTOR § Mastersor PhD in Program Area § 1:1; 360-degree Support with the Student § Insightful Connection to Program Competencies § Coaching to Program Pacing and Success Markers § Subject Matter Experts with Industry Experience
- 19. My Program Mentoris amazing! He always knows just what I need and keeps me motivated and going in the right direction. Camila Pérez B.S. Accounting
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- 21. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSEINSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 22. COURSE INSTRUCTOR § PhDEducated in Course Subject Area § Offers Individualized Instruction § Hosts Live Events § Responsible for Student Course Completion
- 26. I love mystudents! It is so rewarding to be able to help them work through their challenges. When they succeed I feel like I’ve succeeded! Amanda Denison Course Instructor - Accounting
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- 28. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSEINSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 29. Evaluator § Masters orPhD in Course Subject Areas § Evaluates and Validates Student Competencies § Provides Rich Individualized Feedback § Rubric Driven § Responds with 72-hours § Part-time and Full-time
- 31. I feel sosupported by the feedback I’ve received, I cannot even begin to tell you how much it has helped me. Thank you so very much. Brenda Kotal B.S. Accounting
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- 34. I really enjoyedworking through my field experience. Everyone was so helpful and encouraging. I couldn’t have made it on my own! Rachelle Benson B.S. Nursing
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- 36. ENROLLMENT COUNSELOR PROGRAM MENTOR COURSEINSTRUCTOR EVALUATOR SUPPORT SERVICES STUDENT
- 37. SUCCESS SERVICES § Focuson Quality Student Care § Wide Variety of Services § Financial Aid, Technology, Student Wellness Support § Academic Services § Career & Professional Development Services § Coordinates Closely with Program Mentors and Course Instructors
- 39. I really appreciatethat the Student Success Center is available. Having the Student Success Instructor help me work through the challenges of the past six months has been extremely helpful and productive! Thank you! Jackie Benoit B.S. Business Management
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