IT Skills Capability System
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Griffith University develops an in-house system that can mange a skills capability framework. Like you, the Department of Information Services (INS) works within changing capability requirements that are needed in support of our changing business environment under ever shrinking time frames. We refer staff to a number of skills frameworks: IT Professional skills (SFIA); Library professional skills (CILIP and/or Library skills framework currently in development with the IRU in Australia); Communication, Leadership and other core skills (such as AGPS Leadership & core skills or QLD PS CLF). With this system staff self-assess their capability, generate personal and organisational capability skills reports and reference capability against desired roles and career/development pathways. Management can utilise the information captured for data driven/big picture workforce planning initiatives.
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IT Skills Capability System
- 1. IT SKILLS CAPABILITY FRAMEWORK Penny Baker Project Manager (Special Operations) Information Services, Griffith University Information Services
- 3. What is our goal? 1. To align our staff and their skills and our organisational capability 2. To consider opportunities that will ensure that INS has the profile, skill sets and organisational capability to deliver IT services in a changing environment. the right people…with the right skills… in the right place…at the right time Why? WIIFM? Information Services
- 4. User activity Logged in Staff have logged in (73% INS staff) Commenced SFIA profile Staff have commenced their IT skills profile (63% INS staff) Completed SFIA profile (52% INS staff) i.e. a response to all 96 skills Mon 16 March 2015 5:30pm 446 386 319 ITSKILLSCAPABILITYFRAMEWORK Information Services
- 5. Organisation capability reporting Information Services
- 6. Organisation capability reporting Information Services
- 8. Our people capability. Our skills IT Professional skills: SFIA Other Professional skills: e.g. Business skills, Education skills, Communication & Leadership skills Technical skills, products & systems, services, methods, procedures & internal systems & processes Experience & application of skills & knowledge, Degrees, certifications, L&D Behavioural attributes: e.g. communication Information Services
- 9. Skills Frameworks IT Professional Skills Skills Framework for the Information Age (SFIA) http://www.sfia-online.org/ Library Professional Skills Australian Library skills framework (IRU Library working party – in development) Core skills, Capability & Leadership skills Capability and leadership framework http://www.psc.qld.gov.au/publications/subject-specific-publications/capability- leadership-framework.aspx AGPS Leadership and core skills http://www.apsc.gov.au/publications-and-media/current-publications/aps-leadership- and-core-skills-strategy-2014-15-refresh Integrated Leadership System (ILS) system http://www.apsc.gov.au/learn/frameworks-and-guidelines/ils Information Services
- 10. HOW! Skills Capability Framework System Information Services
- 11. IT skills capability framework system Information Services
- 12. About the skills framework Information Services
- 13. IT Skills Profile Information Services
- 14. Manage your profile (summary view) Information Services
- 15. Manage your profile (browse) Information Services
- 16. Your IT skills profile Information Services
- 17. Your IT skills profile report Information Services
- 18. Approval / QA of skill profiles Information Services
- 21. Role profiles
- 22. Call to Action & What’s Next Information Services
- 23. Call to action – IT Skills Capability Information Services
- 24. Questions Mr Bruce Callow Chief Technology Officer and Deputy to PVC(INS) Division of Information Services Griffith University b.callow@griffith.edu.au Penny Baker Project Manager (Special Operations) Division of Information Services Griffith University penny.baker@griffith.edu.au Information Services
- 25. IT SKILLS CAPABILITY FRAMEWORK Information Services
- 27. Feedback The experience of completing the profile was enlightening, but a little more time consuming than I thought it would be. It made me aware of skills I possess that I hadn't yet consciously acknowledged. It was also interesting to identify skills I hadn't yet considered to be valuable for I.T. Professionals. I think the framework is valuable for I.T. Professionals personally, as it can enhance skill awareness and aid career development. It had taken me at least an hour to complete the profile. I had to read some of the skill descriptions a few times to ensure I had understood them correctly. I will most likely have to review my profile in case I misinterpreted some of the descriptions. ITSKILLSCAPABILITYFRAMEWORK Information Services “ “
Editor's Notes
- INS IT SERVICES FUTURE CAPABILITY REVIEW: WHAT IS THE CHALLENGE? New Priorities Strategic changes Impact of Technology trends WHAT WE NEED TO DO? A. Snapshot the current state – our capability (strengths & gaps) B. Clarify the future state required C. Work out a strategy from transitioning from here to there
- Professional skills. Business process improvement and Database design are just two examples of almost 100 fundamental professional IT skills defined by SFIA. Behavioural skills. Most organisations recognise a set of behavioural skills. These vary considerably from one organisation to another. Knowledge. Technologies, products, internal systems, services, processes, methods and even legislation are all examples of areas where IT professionals are required to have knowledge. Experience and qualifications. These validate the individual’s capability. Qualifications certify elements of skill or knowledge; experience gives practical demonstration of capability. The right sort of experience also acts as a powerful force for learning, thereby enhancing capability.
- Key to success – Senior sponsorship
- Sunburst visualisation of ca[ability across the 6 Categories Strategy & architecture Business change Solution development & implementation Service management Procurement & management support Client interface
- CALL TO ACTION & WHATS NEXT
- WHATS NEXT Here is what you can expect! This is how you can contribute. Encourage your teams to acknowledge their strength and see the opportunities.