This document discusses balancing IT governance and governance risk. It outlines objectives of IT governance such as maximizing benefits, responsible use of resources, and managing IT risks. It identifies challenges with existing IT governance models, including a lack of measurement systems and inability to adapt to business needs. The document then introduces a product called "Universe One" meant to address these issues. It presents an IT Governance Excellence Framework with scales to measure customer satisfaction and governance performance.
An introduction to the latest addition to the CMMI constellations of the SEI. This material reflects the model as it was in July 2011. Since the SEI can and will introduce changes to the model, this material could be dated when you access it. Treat it as a simplistic view of the true content and DO find the current status from the right source: The SEI itself.
Keynote delivered at the 1st International Workshop on Process in the Large (IW-PL), September 13, 2010, Hoboken, NJ in conjunction with the BPM 2010 conference.
Presentation from the 5th itSMF SEE Regional Event on title: KEY ITSM DRIVERS FOR BUSINESS SUCCESS.The conference covered more than 30 inspiring and thought-provoking sessions, and as such it was the biggest and best-ever IT Service Management programme of seminars, panel discussions and keynotes in South East Europe. (http://www.itsmf.org.rs/drupal/content/itsmf-see-2011-programme)
Online version of the presentation - http://prezi.com/lstdrvohprmp/belgrad-prezentacija/
Estimating the principal of Technical Debt - Dr. Bill Curtis - WTD '12OnTechnicalDebt
This study summarizes results of a study of Technical Debt across 745 business applications comprising 365 million lines of code collected from 160 companies in 10 industry segments. These applications were submitted to a static analysis that evaluates quality within and across application layers that may be coded in different languages. The analysis consists of evaluating the application against a repository of over 1200 rules of good architectural and coding practice. A formula for estimating Technical Debt with adjustable parameters is presented. Results are presented for Technical Debt across the entire sample as well as for different programming languages and quality factors.
SoftExpert EHS Management helps organizations comply with these standards and best practices through integration, automation, and collaboration. The software offers unparalleled efficiency and effectiveness in supporting initiatives, efforts and controls to increase worker safety, comply with regulatory requirements, quantify sustainability and lower exposure to risk.
SoftExpert EHSM manages and measures environmental, health, and safety processes, and executes organizational change through a flexible workflow platform that adapts to changing business processes. The software centrally monitors all elements of EHS program including KPIs, aspects/impacts, compliance, policies and procedures, inspection records, violations notices, incidents, audits, corrective actions, waste and more.
Global companies are using SE EHSM solutions worldwide to improve the reporting and management of their EHSM performance, better manage their risks, reduce costs and streamline business processes.
SilverStorm "Credibility and Collaboration to achieve excellence in IT Govern...SilverStormSolutions
"Credibility and Collaboration to achieve excellence in IT Governance"
So how are we at SilverStorm helping CIO´s Transform IT?
For us it´s simple, Transforming IT means raising the credibility of IT to gain the collaboration of others throughout the organization.
The first step: Increase “CREDIBILITY”.
The second step: Increase “COLLABORATION”.
Without “Credibility” there can never be “Collaboration”
We are helping our customers achieve measurable benefits by combing processes, people and technology.
An introduction to the latest addition to the CMMI constellations of the SEI. This material reflects the model as it was in July 2011. Since the SEI can and will introduce changes to the model, this material could be dated when you access it. Treat it as a simplistic view of the true content and DO find the current status from the right source: The SEI itself.
Keynote delivered at the 1st International Workshop on Process in the Large (IW-PL), September 13, 2010, Hoboken, NJ in conjunction with the BPM 2010 conference.
Presentation from the 5th itSMF SEE Regional Event on title: KEY ITSM DRIVERS FOR BUSINESS SUCCESS.The conference covered more than 30 inspiring and thought-provoking sessions, and as such it was the biggest and best-ever IT Service Management programme of seminars, panel discussions and keynotes in South East Europe. (http://www.itsmf.org.rs/drupal/content/itsmf-see-2011-programme)
Online version of the presentation - http://prezi.com/lstdrvohprmp/belgrad-prezentacija/
Estimating the principal of Technical Debt - Dr. Bill Curtis - WTD '12OnTechnicalDebt
This study summarizes results of a study of Technical Debt across 745 business applications comprising 365 million lines of code collected from 160 companies in 10 industry segments. These applications were submitted to a static analysis that evaluates quality within and across application layers that may be coded in different languages. The analysis consists of evaluating the application against a repository of over 1200 rules of good architectural and coding practice. A formula for estimating Technical Debt with adjustable parameters is presented. Results are presented for Technical Debt across the entire sample as well as for different programming languages and quality factors.
SoftExpert EHS Management helps organizations comply with these standards and best practices through integration, automation, and collaboration. The software offers unparalleled efficiency and effectiveness in supporting initiatives, efforts and controls to increase worker safety, comply with regulatory requirements, quantify sustainability and lower exposure to risk.
SoftExpert EHSM manages and measures environmental, health, and safety processes, and executes organizational change through a flexible workflow platform that adapts to changing business processes. The software centrally monitors all elements of EHS program including KPIs, aspects/impacts, compliance, policies and procedures, inspection records, violations notices, incidents, audits, corrective actions, waste and more.
Global companies are using SE EHSM solutions worldwide to improve the reporting and management of their EHSM performance, better manage their risks, reduce costs and streamline business processes.
SilverStorm "Credibility and Collaboration to achieve excellence in IT Govern...SilverStormSolutions
"Credibility and Collaboration to achieve excellence in IT Governance"
So how are we at SilverStorm helping CIO´s Transform IT?
For us it´s simple, Transforming IT means raising the credibility of IT to gain the collaboration of others throughout the organization.
The first step: Increase “CREDIBILITY”.
The second step: Increase “COLLABORATION”.
Without “Credibility” there can never be “Collaboration”
We are helping our customers achieve measurable benefits by combing processes, people and technology.
Understanding COBIT 5.0 (IT Governance) by Mr. Avinash Totade
President of Information Systems Audit and Control Association (ISACA) UAE Chapter
OpenThinking Day 2012
Governance and the Cloud
After a few years of hype, Cloud is now becoming part of the mainstream enterprise IT landscape. As with any technology or technology model, uptake demands compliance mechanisms. If you rely on something, you must have the rules and metrics required to set the standards of performance, usage and return.
In this white paper, Getronics examines cloud governance, with particular focus on how cloud-specific governance becomes an integral element of overall IT and business governance models.
It is crucial for businesses to audit their software test processes. This enables management to understand / evaluate if they are being adhered to. In cases where process deviation was accepted, it helps one to evaluate how the risks and impacts were measured and communicated. An audit will uncover what triggers major problems and early warning indicators are set in place to reduce risk.
Mindtree quality and test consulting addresses these issues by providing optimum solutions to help businesses audit their software test process.
Creating a high-performance culture — as learning and talent management professionals, this is something we hear about often. But how to do it? Join this webinar to learn how you can get the most out of an integrated human capital management system by connecting performance and learning to create a high-performance culture.
Kostnadseffektiv implementation av IT-säkerhetsstrategi – Accenture - IBM Sma...IBM Sverige
Presentation från IBM Smarter Business 2011. Spår: Hantera risk och säkerhet.
Accenture ger sin vision och sina råd på hur du skapar en IT-säkerhetsstrategi som leverarar värde snabbt men samtidgt håller ner kostnaderna och behåller fokuset på affärsmålen. Dessa råd kommer från år av Accentures global erfarenhet av IT-säkerhetsstrategier.
Talare: Peder Nordvaller & Alexandre Messo, Accenture.
Mer information på www.smarterbusiness.se
This presentation was given at GRC Conference in Boston (October 2010) and explains the importance of measuring performance for real value. It goes into the world of metrics and balanced scorecards
Whose View is it Anyway: Addressing Multiple Stakeholder Concernssferoz
Talk at Agile India 2012 Conference.
The presentation is about using Supportability Framework to transform stakeholder concerns relating to quality attributes such as modifiability, extensibility, deployability etc. into features and concrete user stories, and creating a roadmap that lets the system evolve across all its abilities, not just functionality.
Read the full narration at http://www.canopusconsulting.com/canopusarchives/?p=343
We describe how we combine sales efficiency tools and technics with BI, CRM, ECM and Cloud technologies as well as workflows and BPM, in order to maxime the sales efficiency and the marketing effectiveness.
Similar to IT Governance Assessment / Audit - Product Solution (20)
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
IT Governance Assessment / Audit - Product Solution
1. BALANCING
IT
GOVERNANCE
&
GOVERNANCE RISK
Techserv Consulting Confidential & Private Promoting
1
Systems Integrity
2. IT GOVERNANCE - OBJECTIVES
Maximize IT is aligned with the business and enables the
benefits business to maximize benefit
Responsible IT resources are safeguarded and used in a
use responsible and ethical manner
of Resources
IT-related risks are addressed through
Manage appropriate controls and managed to minimize
IT Risks
risk and exposure
Techserv Consulting Confidential & Private Promoting
2
Systems Integrity
3. CHALLENGES / FAULTS IN IT GOVERNANCE UNIVERSE
Multiple Multiple models to address IT Governance CMMI, ISO 9001,
ISO 27001, COBIT etc.,
models
Measurement There is no measurement systems to establish, measure and estimate
Systems IT Governance status, Risks status, Governance requirements
Alignment to Quite a variance between model implementation vs.
Customer satisfaction, complaints
Customer Satisfaction
Alignment to Models does not provide flexibility to adjust to business
requirements, size, customers, organization priorities etc.,
Business Objectives
Improvement There is no mechanisms to establish business goals aligned
Governance goals and measurement methodology
Methodology
Users Involvement Users of processes and systems do not participate in such
& Commitment rigid and irrational approach.
Techserv Consulting Confidential & Private Promoting
3
Systems Integrity
4. IT Governance Is the Key Issue
• Enterprises are sacrificing
money, productivity and
competitive advantage by
not implementing
meaningful IT governance
framework
• Executives need a better
way to:
– Align model to business
– Measure IT Governance
goals vs. actual
– Align governance to
customer expectations
– Establish Governance
roadmap
Techserv Consulting Confidential & Private Promoting
4
Systems Integrity
5. WHY PROJECTS NOT PERFORMING?
Shortfall in Clients are different. Project Leadership believes and applies
the same understanding. In reality, there are differences due
Understanding to geography, industry, size, regulations etc.,
Inability to Not able to arrive at the conclusions that the tings are
grossly ambiguous and therefore require attention
handle ambiguity
Imbalance in Lack of ability to understand, design and implement project
controls to have necessary preventive, detective and
control design corrective mechanisms
Heavy Processes Processes are implemented to satisfy CMMI instead of
project’s requirements
Poor diagnostic Unable to pinpoint / incorrectly pinpoint the reasons for the
issues and not able to figure out quick solutions and long
skills term solutions
Inconsistent, time lapsed Performance management systems performed as a routine
rather than integrated
performance management
Techserv Consulting Confidential & Private Promoting
5
Systems Integrity
6. IMBALANCE IMPACTS PROJECT DELIVERY
Preventive Mechanisms
Detective Mechanisms
Corrective Mechanisms
Conformance
Performance
Appropriate, cost-effective, complete and accurate identification and
implementation of mechanisms in balanced manner would provide basis for
improved project delivery capabilities
Techserv Consulting Confidential & Private Promoting
6
Systems Integrity
7. GOVERNANCE MODEL PROVIDE THE FOLLOWING?
Is my IT GOVERNANCE
Are we have the competence to satisfy Customers?
Are we progressing in the right way?
Are we able to measure IT Governance status?
Are we able to measure the shortfall in IT Governance?
Are we able to align Business Goals to IT Goals?
Are we able to involve the employees?
Techserv Consulting Confidential & Private Promoting
7
Systems Integrity
8. Our Product
“Universe One”
MEANT
TO BALANCE
IT
GOVERNANCE
&
GOVERNANCE RISK
Techserv Consulting Confidential & Private Promoting
8
Systems Integrity
9. IT GOVERNANCE – EXCELLENCE FRAMEWORK
CSI - CUSTOMER SATISFACTION INDEX
GI – GOVERNANCE INDEX
• CSI BET 8-10
• PI BET > 90
• CSI BET 6-7
• PI BET 75 - 90
• CSI BET 5-6
• PI BET 61 - 74
Scale 5 - Excellent
• CSI BET 3-4
• GI BET 30 -60 Scale 4 – Very Good
• CSI BET 1-2
• GI BET < 30 Scale 3 - Good
Scale 2 - Average
Scale 1 - Poor
PRODUCT / SERVICE EXCELLENCE
GOVERNANCE RISK
Techserv Consulting Confidential & Private Promoting
9
Systems Integrity
10. IT GOVERNANCE EXCELLENCE FRAMEWORK - SCALE
EXCELLENT
5 Successfully Proactive
CSI = 9 or 10 on 10
Consistent Customer Delight
VERY GOOD
4 Proactive
CSI = 7 or 8 on 10
Process Institutionalized
GOOD
3 Occasionally reactive
CSI = 5 or 6 on 10
Successful Improvements
AVERAGE
2 Mostly reactive
CSI = 3 or 4 on 10
Improvements begun
POOR
1 Always reactive
CSI = 1 or 2 on 10
Not feasible to assess
Techserv Consulting Confidential & Private Promoting
10
Systems Integrity
11. IT GOVERNANCE EXCELLENCE FRAMEWORK - AN APPROACH
SET / RESET GOVERNANCE GOALS
GOVERNANCE GOVERNANCE
CSI
DOMAIN COMPONENT
MEASURE GOVERNANCE
IMPLEMENT TAILOR
CONTROL
IMPROVE AND REALLIGN
CHANGES
OBJECTIVES
REENGINEER ASSESS
PROCESS GOVERNANCE
ANALYSE
MEASURE
RESULTS
GOVERNANCE
(GLOBAL)
ANALYSE GOALS
CORRECTIVE
RESULTS VS.
MEASURES
(ENTITY) ACTUALS
COMPARE ACTUAL PERFORMANCE VS. GOALS
Techserv Consulting Confidential & Private Promoting
11
Systems Integrity
12. IT GOVERNANCE EXCELLENCE FRAMEWORK - STRUCTURE
FRAMEWORK CONCEPTS
DOMAINWISE / COMPONENTWISE ASSESSMENT CONTROL OBJECTIVES
ASSESSMENT RESULTS
ORGANIZATION LEVEL GOALS
ASSESSMENT ANALYSIS
LEVEL GOALS
BUSINESS UNIT
LEVEL GOALS
PROJECT
IT GOVERNANCE
ROADMAP
CSI / DOMAIN / COMPONENT
ASSESSMENT RESULTS
CONTROL OBJECTIVEWISE ASSESSMENT GUIDELINES
APPLICATION GUIDELINES
Techserv Consulting Confidential & Private Promoting
12
Systems Integrity
13. GOVERNANCE EXCELLENCE FRAMEWORK - BUSINESS BENEFITS
o Able to set Organization's IT Governance goals
o Able to set Business Unit’s IT Governance goals
o Able to set Project level IT Governance Goals
o Able to tailor Assessment control objectives
o Able to link the results to Customer perception
o Able to understand easily by the stakeholders
o Able to tailor weightage to derive accurate status
o Able to influence the stakeholders to participate
o Able to reduce disputes and opinions
o Able to indicate the IT Governance gaps
o Able to redefine the Goals with reference to business
o Able to assess on timely basis
Techserv Consulting Confidential & Private Promoting
13
Systems Integrity