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The Relationship Between ITG and ITSM Lifecycles
The document discusses the relationship between IT governance and IT service management lifecycles. It notes that both areas have evolved from being operations focused to becoming more risk and value focused. A key point is that IT governance and IT service management have similar drivers of business alignment, transparency, best practices, rigor, formality, policy and compliance. The document advocates taking a holistic view and creating a unified service model to bring more transparency and value to both IT and the business.
