Competency Based HR

1. Product Overview and Demonstration

3. Focus: helping organizations align their human resources with strategic goals

5. Why Competency-based Management?

6. Organizational Challenges Finding the right talent Continual skills development Efficient training strategies Retaining skilled resources

8. Defines skills and talents needed

9. Measures organizational competency

11. Translates the organization’s vision and goals into expected employee behavior Increases employee productivity and operating effectiveness Improves hiring decisions Increases employee satisfaction leading to reduced turnover rate Identifies gap between present skill sets and future skill requirements Shortens the Learning Curve, as the new recruits demonstrate high potential, etc… Targets employee development to organization performance goals

12. The link to success… Competencies translate the strategic vision and goals for the organization into behaviours or actions employees must display for the organization to be successful.

13. A Brief Look at Key Concepts / Processes - What are Competencies - Defining a Profile - Competency-based Management

14. What are “competencies”? Observable abilities, skills, knowledge, motivations or traits defined in terms of the behaviours needed for successful job performance.

15. Example Competency

16. Example Competency

17. Competencies – Another view Visible, surface, easy to identify and manage Skill Knowledge Hidden, difficult to identify and manage Self-concept Trait Motive Source: Spencer & Spencer, 1993

18. What is a “competency profile”? A grouping or set of competencies that together, describe the most critical behaviours and/or actions required for success in a job. Usually 6 -12 competencies for any given position / profile. Profile is specific to a job or group of jobs.

19. Example Profile: Programmer Analyst CORE COMPETENCIES JOB SPECIFIC - BEHAVIORIAL COMPETENCIES Competency Proficiency Competency Proficiency Achievement Orientation 3 2 Adaptability 3 Analytical Thinking Client Focus 3 2 Initiative 3 Critical Judgment 2 Teamwork 3 Problem Solving

20. Example Profile: Programmer Analyst JOB SPECFIC - TECHNICAL COMPETENCIES Required Effectiveness Level Competency Proficiency Project Management 2 Using Information Technology 4 Information Management 4

21. Competencies Competency Library: Online Demonstration of:

22. What is Competency-based Management? A HR management approach that standardizes and integrates all HR activities based on competencies that support organizational goals.

23. Competency-based HRM Competencies Competencies

25. Excellent reputation in Canada & U.S.

26. Presenting challenges:

27. define the vision and goals

28. continual improvement of skills

32. Interview and reference checking question banks organized by competencies

33. Standardized interview guides

34. Standardized rating scales that incorporate competency criteria

36. Implementing Competencies Learning & Development

37. Learning Activities Review & Evaluation The Learning Cycle LearningPlan Gap Analysis Competencies

38. Implementing Competencies Assessment & Learning Plan Development: Online Demonstration of:

39. Implementing Competencies Performance Management

41. How can I do better?

43. To what standard?

44. What competencies are needed?

46. Can I do better?

49. Implementing Competencies Performance Management: Online Demonstration of:

50. Implementing Competencies Career Development & Succession Management

52. critical competencies to meet challenges

53. shortages?

55. address my development needs

56. provide challenge

57. match my interests

58. match my values

60. Succession Management Business Strategy Leadership / Capacity Requirement Individual Profile Assessment & Identification of Talent Pool of Resources Development Activities

61. Implementing Competencies Succession / Career Planning: Online Demonstration of:

62. We look forward to do business with us and we assure you the maximum satisfaction Thank you!