This document introduces clinical communication skills and their importance. It discusses how effective communication involves understanding the patient's perspective, sharing information with empathy and respect. Good doctors depend not only on medical knowledge but how they communicate with patients. The objectives are to explore what makes a good doctor and the importance of the medical interview from both the doctor and patient perspectives. Key aspects of a good doctor-patient relationship are establishing rapport, demonstrating interest and respect, and good communication skills like active listening and using appropriate language. The medical interview aims to obtain a factual account of the patient's illness and their perspective to help develop a management plan.
This presentation deals with principles of basic communication skills, importance of it for Doctors and medical students. It also addresses the basic elements Doctor patient communication skills, kalmazoo Consensus working model for Clinical interview, 5 A model guidelines for the behaviour changes.
A short sharing on doctor-patient communication to First year medical students in Universiti Malaysia Sarawak, to be supplemented with anecdotal accounts.
This presentation deals with principles of basic communication skills, importance of it for Doctors and medical students. It also addresses the basic elements Doctor patient communication skills, kalmazoo Consensus working model for Clinical interview, 5 A model guidelines for the behaviour changes.
A short sharing on doctor-patient communication to First year medical students in Universiti Malaysia Sarawak, to be supplemented with anecdotal accounts.
This presentation mainly explains about the type of patients that are encountered in day to day practice as well as how each of them should be handled to improve the communication between a doctor and the patient.
Definition of DPR
Why does DPR matter?
Parson's Ideal Doctor & Patient
Types of DPR
Importance of DPR
Elements of DPR
Key components of DPR
Communication between Doctor & Patient
Barriers in communication
Factors influencing DPR
How to improve DPR
Patient Education
IN THIS PRESENTATION I HAVE DESCRIBED ABOUT DOCTORS AND PATIENTS RELATIONSHIP . History of doctor-patient relationship. Models of doctor-patient relationship. Psychological types of doctors. Basic characters and skills of physician. Communication of doctors. Problems of contemporary healthcare system
This presentation mainly explains about the type of patients that are encountered in day to day practice as well as how each of them should be handled to improve the communication between a doctor and the patient.
Definition of DPR
Why does DPR matter?
Parson's Ideal Doctor & Patient
Types of DPR
Importance of DPR
Elements of DPR
Key components of DPR
Communication between Doctor & Patient
Barriers in communication
Factors influencing DPR
How to improve DPR
Patient Education
IN THIS PRESENTATION I HAVE DESCRIBED ABOUT DOCTORS AND PATIENTS RELATIONSHIP . History of doctor-patient relationship. Models of doctor-patient relationship. Psychological types of doctors. Basic characters and skills of physician. Communication of doctors. Problems of contemporary healthcare system
The process of curing a patient requires an approach which involves considerations beyond treating a disease. It requires several skills in a doctor along with technical expertise. Studies have shown that good communication skills in a doctor improve patient’s overall satisfaction.
Personalizing Medicine: Revealing and optimizing the patient experience throu...Glenn Zemel, MD, MS
A special tool – Mind Genomics
In simple terms, Mind Genomics refers to a science which discovers what in our experience is important, to what messages we most strongly respond, and are we all similar in the foregoing. That is, do we all react to the different ‘aspects of experience’ in the same way? Or are there clear differences among people? If there are these differences, then what is the nature of these differences?
It’s clear to anyone who is even somewhat ‘awake,’ that people differ from each other. So, we know that there are differences among people. These ‘differences’ are of interest. But the REAL interest is to create an easy method to understand the mind of people to the aspects of daily experience, doing so in a way which produces easy-to-understand results, specifically easy-to-understand data.
Mind Genomics produces this knowledge about people using simple ‘experiments,’ these experiments conducted on the computer in an innocuous-looking way, resembling a traditional survey, but an experiment nonetheless. The experiments combine ideas into vignettes or combinations, presents these combinations to a respondent, and get ratings assigned to these combinations. That part looks like a regular survey. The analysis pulls apart the rating assigned to a set of vignettes, and shows the contribution of every single element to the rating.
The foregoing may not sound like much, but when properly executed this simple study, or really this simple experiment, produces a great deal of insightful results on the way people think, what’s important to them in the way they make decision, and the nature of different minds within the same population.
This the introductory presentation on the theory that underpins the consultation between doctor and patient. I would value any comments on these presentations: my hope is that your interest will lead to deeper insight into the process of consulting and to a sense of driving the quality of the interaction forward for the benefit of all parties.
TEST BANK For Varcarolis Essentials of Psychiatric Mental Health Nursing, 5th...ssifa0344
TEST BANK For Varcarolis Essentials of Psychiatric Mental Health Nursing, 5th Edition (Fosbre, 2024), Verified Chapters 1 - 28, Complete Newest Version.pdf
TEST BANK For Varcarolis Essentials of Psychiatric Mental Health Nursing, 5th Edition (Fosbre, 2024), Verified Chapters 1 - 28, Complete Newest Version.pdf
Communication: Empathy and How To Give Bad News -Journal Article and Discussionflasco_org
Providing a course that is relevant, practical and patient-centered that will positively impact the speed in which entry-level oncology specialists integrate into the oncology practice setting.
Similar to Introduction to clinical communication skills.pptx 2011 (20)
2. CLINICAL COMMUNICATION SKILLS(CCS)
AIM:
To promote the practice of effective communication
within healthcare with patients, carers, collegues
and other professionals.
3. EFFECTIVE
COMMUNICATION/GOOD CONSULTATION
involves: Sharing information with
Understanding the the patients with regards
patients problems from to:
his/her perspective by
allowing the patients to a)Explaining procedures
narrate their story in their that would be necessary
words and at the same to help make a diagnosis.
time demonstrating
b)Discussing the various
interest, empathy, respect
treatment options and
and attending to their
their effects.
comfort at all times.
4. GOOD DOCTOR
Remember that the success of a good doctor
depends not only on his/her medical knowledge but
also the way he/she communicates with his/her
patients e.g the way he explains the problems,
diagnosis and treatment to his patients.
Since Medicine is a subject that is learnt from the
interaction with patients, it is therefore essential that
medical students develop their communicating
capacity at the undergraduate level.
We would therefore be teaching and providing you
with the building blocks that are necessary to create
a Good consultation.
5. CCS-OBJECTIVES
To explore the basics of what makes a good doctor.
Importance of a medical interview in clinical
practice from the point of view of
a)The doctor
b)The patient
6. A-WHAT MAKES A GOOD DOCTOR?
Think of a previous 4)Why does a good doctor-
medical encounter you patient relationship
had with a doctor matter?
5)What did the doctor do to
1)How did the consultation make the interview go
go? well?
2)How was the Doctor- 6)What could the doctor do
patient relationship and to make the interview go
what do you perceive better?
should be a good doctor- 7)What message about
patient relationship? being a good doctor did
3)What do you really value you take away from the
and need in a good experience?
doctor?
7. GOOD DOCTOR-PATIENT RELATIONSHIP
Achieved by:
1)Establishing a good rapport with the patient:
Greet the patient
Obtain patients name
Intrd yourself, clarify your role and the nature of the interview
Obtain consent
2)At all times demonstrating interest,empathy,respect and
attending to the patients physical comfort.
3)Good communication with patient:
Gives the patient the chance to tell you what is wrong with
them in their words.
They will tend to open up as they have the impression that
you are honest with them and hence they trust you and feel
more confident to tell you what is exactly going on in their
mind
8. GOOD COMMUNICATION
Skills: Non-verbal skills-gives the pt a
1)Encouraging the patient to tell clue of your level of interest
his/her story of the problem from E.g. body posture,eye contact,
when it started to the present in gesture,facial expression,touch
their words using a more open Picking up pts verbal and non-
questioning technique. verbal cues and responding to
2)Listening attentively without them-often pts ideas,concern
interrupting by: and expectations are provided in
Wait time-give pt adequate time
these cues.
to respond 3)Use of appropriate language.
Facilitative response-encourage 4)Clarifying statements that appear
pt to say more using phrases vague.
"uh-huh", "go-on","I see","yes" 5)Summarizing periodically to verify
your understanding and also
gives pt the feeling that you are
listening to them attentively.
9. B-IMPORTANCE OF A MEDICAL INTERVIEW
AIM: TO OBTAIN FACTUAL ACCOUNT OF PATIENTS ILLNESS AS WELL AS THE
PATIENTS PERSPECTIVE OF THE ILLNESS B4 SUGGESTING AND AGREEING TO
A PLAN OF MANAGEMENT
Doctors agenda: Patients agenda:
a)Develop a good To discuss
relationship with the pt. a)Ideas and thoughts of the
b)Make a diagnosis- illness.
by obtaining the b)Concerns about the
sequence of events and illness.
analyzing the symptoms c)Expectations from the
etc(History taking) consultation.
Examination of pt. d)Feelings about the
Investigating pt. illness.
c)Manage the pt.- e)Effects the illness is
Pharmacological having on their life.
Non-pharmacological
10. ANALYZING A CONSULTATION
Watch a DVD clipping of a medical consultation to
help explore the
a) Purpose
b) Difficulties
c) Strengths and
d) Weaknesses
From both the doctor's and patient's view point