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Communication We must do better! John Welsh
What Is Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Importance of Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communication – Is It Done Well? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to Good Communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Complaints ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stress and Communicating Bad News ,[object Object],[object Object],[object Object],[object Object],[object Object]
Specific pitfalls to effective communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Specific pitfalls to effective communication  ,[object Object],[object Object],[object Object]
Use Of Distancing Tactics ,[object Object],[object Object],[object Object],[object Object],[object Object]
Levels of Communication ,[object Object],[object Object],[object Object]
Advanced communication skills ,[object Object]
Why train in communication skills? ,[object Object],[object Object],[object Object]
Helpful behaviours ,[object Object],[object Object]
Effective communication has many beneficial effects ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Palliative Care ,[object Object]
Desire to Know Diagnosis ,[object Object],[object Object],[object Object]
Concerns after a Diagnosis of Cancer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General information preferences ,[object Object],[object Object],[object Object],[object Object],[object Object]
Need /want to know  Fallowfield BMJ   Pall %  Non-pall % ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patients’ Views on End of Life Decisions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Doctor/ Patient Relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Poll of population- who do you Trust ,[object Object],[object Object],[object Object],[object Object]
JHOs - Breaking Bad News ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communication Training for Medical Students ,[object Object],[object Object],[object Object],[object Object]
Breaking Bad News ,[object Object]
Reaction to receiving bad news ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Breaking Bad News ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Breaking Bad News ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reaction to bad news ,[object Object],[object Object]
Difficult questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Initial goals in delivering bad news ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ABCDE. A= Advance preparation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
B=Build a therapeutic environment/relationship ,[object Object],[object Object],[object Object],[object Object]
C= Communicate well   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
D= Deal with patient and family reactions ,[object Object],[object Object],[object Object],[object Object],[object Object]
E= Encourage and validate emotions (reflect back emotions )   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Palliative Care ,[object Object],[object Object],[object Object],[object Object],[object Object]
Improving Satisfaction ,[object Object],[object Object],[object Object],[object Object]
Truth may hurt but deceit hurts more ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Doctor/Patient Relationship ,[object Object],[object Object],[object Object]
 
Advance care planning
Impact of Specialist Palliative Care ,[object Object],[object Object],[object Object],[object Object],[object Object]
Questions ,[object Object],[object Object],[object Object],[object Object]
Communication with the cancer patient ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Communication

  • 1. Communication We must do better! John Welsh
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