SlideShare a Scribd company logo
Intro to User Journey Maps
for Building Better Websites
Cornell Drupal Camp 2016 • #DrupalCampCU • @anthonydpaul
Which design is better? Which cost more?
Both are inappropriate in context (props to Jeff Patton for the cake metaphor)
Websites work the same.
Who is it for?
Where are they using it?
How does it fit into their life?
All of this affects the type of
cake website we make.
website
journey website
journey website
journey website
People are complex
Thoughts and decisions
Tasks to perform
Discovery and advancement
Motivations and anxieties
Anthony D Paul
Director of User Experience
@anthonydpaul
Don’t assume you need this
Documentation is disposable.
Document to ask and answer
questions—to gain shared
understanding.
1. Who Audience groups
2. Why Motivations, anxieties, influencers
3. What / How Decisions, tasks
4. When / Where Devices, scenarios, entrances, exits
Use any fidelity to ask questions and provide answers
Sources for Audience Information
Interviews with clients and subject
matter experts (SMEs)
Pros: Usually easy to access
Cons: Can introduce stereotypes
Can pit internal politics (ranking opinions)
Interviews with customers (users)
Pros: Best source of qualitative stories
Cons: Needs a diverse sampling
Can be a headache to get access and organize
Usability tests with customers (users)
Pros: Best source of qualitative stories
Shortcut to recommendations
Cons: Needs a diverse sampling
Can be a headache to get access and organize
Usability test today’s site
Survey data
Pros: Great quantitative content
Cons: Needs a diverse sampling
Needs to be analyzed
Web analytics
Pros: Easy to access (if it exists)
Cons: Ambiguous, lacks context
Need to be analyzed
Google Analytics > Audience > User Explorer
Google Analytics > User Explorer
Market reports
Pros: Often does the work for you
Cons: Level of specificity is hit and miss
May or may not map to your segments
Google > filetype:pdf
Google > filetype:pdf
For best results,
a blend of info sources
Example Documents
1. Who Audience groups
2. Why Motivations, anxieties, influencers
3. What / How Decisions, tasks
4. When / Where Devices, scenarios, entrances, exits
Define and prioritize
Audience types
1. Who Audience groups
2. Why Motivations, anxieties, influencers
3. What / How Decisions, tasks
4. When / Where Devices, scenarios, entrances, exits
Audience types (with motivations, anxieties, influencers)
Individual persona
1. Who Audience groups
2. Why Motivations, anxieties, influencers
3. What / How Decisions, tasks
4. When / Where Devices, scenarios, entrances, exits
Determine order, optional, and required
User scenario
Decision phases
Decision flow with UI conversations
Google Analytics > User Explorer
Session flow map
1. Who Audience groups
2. Why Motivations, anxieties, influencers
3. What / How Decisions, tasks
4. When / Where Devices, scenarios, entrances, exits
High-level ecosystem flow (email, 3rd-party systems)
Detailed ecosystem flow (login validation)
Multi-user journey map
Example Project
Summer Camp Website
Define and prioritize groups
• Parents
• School groups and educators
• New camp counselors
• Sponsors/Donors/Partners
• Extra credit = Content administrators
Take one group and document “why”
New Camp Parents
• Want child to learn during summer (motivation)
• Heard about camp from a friend (entrance)
• Find site via Google (entrance)
• May have a budget (anxiety)
Document decisions
New Camp Parents
• How is this camp different?
• Are we eligible? Can we afford it?
• Is there availability? How do I sign up?
• Are there mobile driving directions?
Convert decisions into task flows
Is there availability? How do I sign up?
• Access seasonal calendar
• Filter by topic or grade level (e.g.)
• [See available]
• Use sign-up button
Single user and scenario journey map
Homework Assignment
See Eric Meyer’s WC Northeast Ohio 2016 Keynote
Our instinct is to imagine
someone like ourselves.
So many of our users are
nothing like us in any way.
Journeys help us understand
real-world ”stress cases.”
Journeys define who
we care about.
Think about users who
• Have accessibility issues
• Are sad
• Are in a life crisis
• Are hurried
journey website
Up next
1. Lean requirements gathering
2. User journey mapping
3. Information architecture
4. Usability tests
SlideShare
http://www.slideshare.net/anthonydpaul
WordPress.tv
http://wordpress.tv/speakers/anthony-d-paul/
(my talks and blog)
http://adp.rocks or http:// .ws or http:// .ws
Thank you
@anthonydpaul

More Related Content

What's hot

VuFind @ Illinois #4 Usability Testing and Results
VuFind @ Illinois #4 Usability Testing and ResultsVuFind @ Illinois #4 Usability Testing and Results
VuFind @ Illinois #4 Usability Testing and Results
Jenny Emanuel
 
Importance of the Usability of a website
Importance of the Usability of a websiteImportance of the Usability of a website
Importance of the Usability of a website
Sherihan Anver
 
Designing a User Focused Website
Designing a User Focused WebsiteDesigning a User Focused Website
Designing a User Focused Website
Distilled Logic
 
Homespun UX: Going Beyond Web Analytics
Homespun UX: Going Beyond Web AnalyticsHomespun UX: Going Beyond Web Analytics
Homespun UX: Going Beyond Web Analytics
Mary Ann Brody
 
How to effectively implement different online research methods - UXPA 2015 - ...
How to effectively implement different online research methods - UXPA 2015 - ...How to effectively implement different online research methods - UXPA 2015 - ...
How to effectively implement different online research methods - UXPA 2015 - ...
Steve Fadden
 
Best practices for building usable & accessible Web content
Best practices for building usable  & accessible Web contentBest practices for building usable  & accessible Web content
Best practices for building usable & accessible Web content
teaguese
 
AMIA Panel: Usability Enhancements
AMIA Panel: Usability EnhancementsAMIA Panel: Usability Enhancements
AMIA Panel: Usability EnhancementsBrian Turner
 
Test Heads Dublin The modern testing principles
Test Heads Dublin The modern testing principlesTest Heads Dublin The modern testing principles
Test Heads Dublin The modern testing principles
Conor Fitzgerald
 
UX Analytics Cemal Büyükgökçesu
UX Analytics Cemal BüyükgökçesuUX Analytics Cemal Büyükgökçesu
UX Analytics Cemal Büyükgökçesu
Userspots
 
Design for sign up
Design for sign upDesign for sign up
Design for sign up
james liu
 
UX Crash Course
UX Crash CourseUX Crash Course
UX Crash Course
Carrie Moran
 
So much UX data! Now what?
So much UX data! Now what?So much UX data! Now what?
So much UX data! Now what?
Jennifer Romano Bergstrom
 
UX Toolkit: Phase Three - Skeleton
UX Toolkit: Phase Three - SkeletonUX Toolkit: Phase Three - Skeleton
UX Toolkit: Phase Three - Skeleton
Maite Dalila
 
Ux testing in libraries
Ux testing in librariesUx testing in libraries
Ux testing in libraries
T. Zachary Frazier
 
Simple User Research Methods: the First Step to Improving Your Website
Simple User Research Methods: the First Step to Improving Your WebsiteSimple User Research Methods: the First Step to Improving Your Website
Simple User Research Methods: the First Step to Improving Your Website
Rebecca Blakiston
 
Whoa! Did You See That? Collaborative Data Collection and Analysis
Whoa! Did You See That? Collaborative Data Collection and AnalysisWhoa! Did You See That? Collaborative Data Collection and Analysis
Whoa! Did You See That? Collaborative Data Collection and Analysis
Kyle Soucy
 
Information Architecture - Tasks & Tools for Web Designers
Information Architecture - Tasks & Tools for Web DesignersInformation Architecture - Tasks & Tools for Web Designers
Information Architecture - Tasks & Tools for Web Designers
Dennis Deacon
 
My presentation at Kent State IAKM
My presentation at Kent State IAKMMy presentation at Kent State IAKM
My presentation at Kent State IAKM
Keith Instone
 
Search Analytics: Diagnosing what ails your site
Search Analytics:  Diagnosing what ails your siteSearch Analytics:  Diagnosing what ails your site
Search Analytics: Diagnosing what ails your site
Louis Rosenfeld
 
Module 07: Wireframes
Module 07: WireframesModule 07: Wireframes
Module 07: Wireframes
Daniel Drew Turner
 

What's hot (20)

VuFind @ Illinois #4 Usability Testing and Results
VuFind @ Illinois #4 Usability Testing and ResultsVuFind @ Illinois #4 Usability Testing and Results
VuFind @ Illinois #4 Usability Testing and Results
 
Importance of the Usability of a website
Importance of the Usability of a websiteImportance of the Usability of a website
Importance of the Usability of a website
 
Designing a User Focused Website
Designing a User Focused WebsiteDesigning a User Focused Website
Designing a User Focused Website
 
Homespun UX: Going Beyond Web Analytics
Homespun UX: Going Beyond Web AnalyticsHomespun UX: Going Beyond Web Analytics
Homespun UX: Going Beyond Web Analytics
 
How to effectively implement different online research methods - UXPA 2015 - ...
How to effectively implement different online research methods - UXPA 2015 - ...How to effectively implement different online research methods - UXPA 2015 - ...
How to effectively implement different online research methods - UXPA 2015 - ...
 
Best practices for building usable & accessible Web content
Best practices for building usable  & accessible Web contentBest practices for building usable  & accessible Web content
Best practices for building usable & accessible Web content
 
AMIA Panel: Usability Enhancements
AMIA Panel: Usability EnhancementsAMIA Panel: Usability Enhancements
AMIA Panel: Usability Enhancements
 
Test Heads Dublin The modern testing principles
Test Heads Dublin The modern testing principlesTest Heads Dublin The modern testing principles
Test Heads Dublin The modern testing principles
 
UX Analytics Cemal Büyükgökçesu
UX Analytics Cemal BüyükgökçesuUX Analytics Cemal Büyükgökçesu
UX Analytics Cemal Büyükgökçesu
 
Design for sign up
Design for sign upDesign for sign up
Design for sign up
 
UX Crash Course
UX Crash CourseUX Crash Course
UX Crash Course
 
So much UX data! Now what?
So much UX data! Now what?So much UX data! Now what?
So much UX data! Now what?
 
UX Toolkit: Phase Three - Skeleton
UX Toolkit: Phase Three - SkeletonUX Toolkit: Phase Three - Skeleton
UX Toolkit: Phase Three - Skeleton
 
Ux testing in libraries
Ux testing in librariesUx testing in libraries
Ux testing in libraries
 
Simple User Research Methods: the First Step to Improving Your Website
Simple User Research Methods: the First Step to Improving Your WebsiteSimple User Research Methods: the First Step to Improving Your Website
Simple User Research Methods: the First Step to Improving Your Website
 
Whoa! Did You See That? Collaborative Data Collection and Analysis
Whoa! Did You See That? Collaborative Data Collection and AnalysisWhoa! Did You See That? Collaborative Data Collection and Analysis
Whoa! Did You See That? Collaborative Data Collection and Analysis
 
Information Architecture - Tasks & Tools for Web Designers
Information Architecture - Tasks & Tools for Web DesignersInformation Architecture - Tasks & Tools for Web Designers
Information Architecture - Tasks & Tools for Web Designers
 
My presentation at Kent State IAKM
My presentation at Kent State IAKMMy presentation at Kent State IAKM
My presentation at Kent State IAKM
 
Search Analytics: Diagnosing what ails your site
Search Analytics:  Diagnosing what ails your siteSearch Analytics:  Diagnosing what ails your site
Search Analytics: Diagnosing what ails your site
 
Module 07: Wireframes
Module 07: WireframesModule 07: Wireframes
Module 07: Wireframes
 

Viewers also liked

User story maps
User story mapsUser story maps
User story maps
Archie Miller
 
Organizing Your First Website Usability Test - Cornell Drupal Camp 2016 - part 4
Organizing Your First Website Usability Test - Cornell Drupal Camp 2016 - part 4Organizing Your First Website Usability Test - Cornell Drupal Camp 2016 - part 4
Organizing Your First Website Usability Test - Cornell Drupal Camp 2016 - part 4
Anthony D. Paul
 
10 Ways to Think Like a Political Strategist to Drive Institutional Change - ...
10 Ways to Think Like a Political Strategist to Drive Institutional Change - ...10 Ways to Think Like a Political Strategist to Drive Institutional Change - ...
10 Ways to Think Like a Political Strategist to Drive Institutional Change - ...
Anthony D. Paul
 
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Anthony D. Paul
 
Bringing Order to a Content Hoarder - Cornell Drupal Camp 2016 - part 3
Bringing Order to a Content Hoarder - Cornell Drupal Camp 2016 - part 3Bringing Order to a Content Hoarder - Cornell Drupal Camp 2016 - part 3
Bringing Order to a Content Hoarder - Cornell Drupal Camp 2016 - part 3
Anthony D. Paul
 
Designing for Stress Cases - Baltimore Design Week 2016 - Kelly Driver and An...
Designing for Stress Cases - Baltimore Design Week 2016 - Kelly Driver and An...Designing for Stress Cases - Baltimore Design Week 2016 - Kelly Driver and An...
Designing for Stress Cases - Baltimore Design Week 2016 - Kelly Driver and An...
Anthony D. Paul
 
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Anthony D. Paul
 
The User Journey - How to create and pitch
The User Journey - How to create and pitchThe User Journey - How to create and pitch
The User Journey - How to create and pitch
Denis J Lesak
 
Sneaking in Good UX Without a UX Budget - WordCamp Lancaster 2017 - anthonydpaul
Sneaking in Good UX Without a UX Budget - WordCamp Lancaster 2017 - anthonydpaulSneaking in Good UX Without a UX Budget - WordCamp Lancaster 2017 - anthonydpaul
Sneaking in Good UX Without a UX Budget - WordCamp Lancaster 2017 - anthonydpaul
Anthony D. Paul
 
User Story Maps: Secrets for Better Backlogs and Planning
 User Story Maps: Secrets for Better Backlogs and Planning User Story Maps: Secrets for Better Backlogs and Planning
User Story Maps: Secrets for Better Backlogs and Planning
Aaron Sanders
 
Organizing Your First Website Usability Test - WordCamp Toronto 2016
Organizing Your First Website Usability Test - WordCamp Toronto 2016Organizing Your First Website Usability Test - WordCamp Toronto 2016
Organizing Your First Website Usability Test - WordCamp Toronto 2016
Anthony D. Paul
 
Bringing Order to a Content Hoarder (an Information Architecture primer) - Wo...
Bringing Order to a Content Hoarder (an Information Architecture primer) - Wo...Bringing Order to a Content Hoarder (an Information Architecture primer) - Wo...
Bringing Order to a Content Hoarder (an Information Architecture primer) - Wo...
Anthony D. Paul
 
User Experience Journey Mapping
User Experience Journey MappingUser Experience Journey Mapping
User Experience Journey Mapping
Andy Parker
 
Organizing Your First Website Usability Test - WordCamp Boston 2016
Organizing Your First Website Usability Test - WordCamp Boston 2016Organizing Your First Website Usability Test - WordCamp Boston 2016
Organizing Your First Website Usability Test - WordCamp Boston 2016
Anthony D. Paul
 
Understanding User Journey using Google Analytics (360)
Understanding User Journey using Google Analytics (360)Understanding User Journey using Google Analytics (360)
Understanding User Journey using Google Analytics (360)
Dmitry Klymenko
 
Customer journey map
Customer journey mapCustomer journey map
Customer journey mapRolly Seth
 
Customer Journey Experience Map
Customer Journey Experience MapCustomer Journey Experience Map
Customer Journey Experience Map
PresentationLoad
 
Business Model Patterns and Examples Part I
Business Model Patterns and Examples Part IBusiness Model Patterns and Examples Part I
Business Model Patterns and Examples Part I
Ahmed Taha
 
Atomic design
Atomic designAtomic design
Atomic design
Brad Frost
 

Viewers also liked (20)

User story maps
User story mapsUser story maps
User story maps
 
Organizing Your First Website Usability Test - Cornell Drupal Camp 2016 - part 4
Organizing Your First Website Usability Test - Cornell Drupal Camp 2016 - part 4Organizing Your First Website Usability Test - Cornell Drupal Camp 2016 - part 4
Organizing Your First Website Usability Test - Cornell Drupal Camp 2016 - part 4
 
10 Ways to Think Like a Political Strategist to Drive Institutional Change - ...
10 Ways to Think Like a Political Strategist to Drive Institutional Change - ...10 Ways to Think Like a Political Strategist to Drive Institutional Change - ...
10 Ways to Think Like a Political Strategist to Drive Institutional Change - ...
 
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
 
Bringing Order to a Content Hoarder - Cornell Drupal Camp 2016 - part 3
Bringing Order to a Content Hoarder - Cornell Drupal Camp 2016 - part 3Bringing Order to a Content Hoarder - Cornell Drupal Camp 2016 - part 3
Bringing Order to a Content Hoarder - Cornell Drupal Camp 2016 - part 3
 
Designing for Stress Cases - Baltimore Design Week 2016 - Kelly Driver and An...
Designing for Stress Cases - Baltimore Design Week 2016 - Kelly Driver and An...Designing for Stress Cases - Baltimore Design Week 2016 - Kelly Driver and An...
Designing for Stress Cases - Baltimore Design Week 2016 - Kelly Driver and An...
 
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
Responsive Prototyping with WordPress and Atomic UI Libraries - anthonydpaul ...
 
The User Journey - How to create and pitch
The User Journey - How to create and pitchThe User Journey - How to create and pitch
The User Journey - How to create and pitch
 
Sneaking in Good UX Without a UX Budget - WordCamp Lancaster 2017 - anthonydpaul
Sneaking in Good UX Without a UX Budget - WordCamp Lancaster 2017 - anthonydpaulSneaking in Good UX Without a UX Budget - WordCamp Lancaster 2017 - anthonydpaul
Sneaking in Good UX Without a UX Budget - WordCamp Lancaster 2017 - anthonydpaul
 
User Story Maps: Secrets for Better Backlogs and Planning
 User Story Maps: Secrets for Better Backlogs and Planning User Story Maps: Secrets for Better Backlogs and Planning
User Story Maps: Secrets for Better Backlogs and Planning
 
Business model fct
Business model fctBusiness model fct
Business model fct
 
Organizing Your First Website Usability Test - WordCamp Toronto 2016
Organizing Your First Website Usability Test - WordCamp Toronto 2016Organizing Your First Website Usability Test - WordCamp Toronto 2016
Organizing Your First Website Usability Test - WordCamp Toronto 2016
 
Bringing Order to a Content Hoarder (an Information Architecture primer) - Wo...
Bringing Order to a Content Hoarder (an Information Architecture primer) - Wo...Bringing Order to a Content Hoarder (an Information Architecture primer) - Wo...
Bringing Order to a Content Hoarder (an Information Architecture primer) - Wo...
 
User Experience Journey Mapping
User Experience Journey MappingUser Experience Journey Mapping
User Experience Journey Mapping
 
Organizing Your First Website Usability Test - WordCamp Boston 2016
Organizing Your First Website Usability Test - WordCamp Boston 2016Organizing Your First Website Usability Test - WordCamp Boston 2016
Organizing Your First Website Usability Test - WordCamp Boston 2016
 
Understanding User Journey using Google Analytics (360)
Understanding User Journey using Google Analytics (360)Understanding User Journey using Google Analytics (360)
Understanding User Journey using Google Analytics (360)
 
Customer journey map
Customer journey mapCustomer journey map
Customer journey map
 
Customer Journey Experience Map
Customer Journey Experience MapCustomer Journey Experience Map
Customer Journey Experience Map
 
Business Model Patterns and Examples Part I
Business Model Patterns and Examples Part IBusiness Model Patterns and Examples Part I
Business Model Patterns and Examples Part I
 
Atomic design
Atomic designAtomic design
Atomic design
 

Similar to Intro to User Journey Maps for Building Better Websites - Cornell Drupal Camp 2016 - part 2

Intro to User Journey Mapping for Building Better Websites - WordCamp Ottawa...
 Intro to User Journey Mapping for Building Better Websites - WordCamp Ottawa... Intro to User Journey Mapping for Building Better Websites - WordCamp Ottawa...
Intro to User Journey Mapping for Building Better Websites - WordCamp Ottawa...
Anthony D. Paul
 
Intro to User Journey Maps for Building Better Websites - WordCamp Minneapoli...
Intro to User Journey Maps for Building Better Websites - WordCamp Minneapoli...Intro to User Journey Maps for Building Better Websites - WordCamp Minneapoli...
Intro to User Journey Maps for Building Better Websites - WordCamp Minneapoli...
Anthony D. Paul
 
Testing, Testing, 1-2-3: Gathering and Leveraging Audience Usability Data in ...
Testing, Testing, 1-2-3: Gathering and Leveraging Audience Usability Data in ...Testing, Testing, 1-2-3: Gathering and Leveraging Audience Usability Data in ...
Testing, Testing, 1-2-3: Gathering and Leveraging Audience Usability Data in ...
czavisca
 
AFCPE 2016 Symposium workshop-Measuring & Reporting Impact of Financial Educa...
AFCPE 2016 Symposium workshop-Measuring & Reporting Impact of Financial Educa...AFCPE 2016 Symposium workshop-Measuring & Reporting Impact of Financial Educa...
AFCPE 2016 Symposium workshop-Measuring & Reporting Impact of Financial Educa...
Barbara O'Neill
 
UX Burlington 2017: Exploratory Research in UX Design
UX Burlington 2017: Exploratory Research in UX DesignUX Burlington 2017: Exploratory Research in UX Design
UX Burlington 2017: Exploratory Research in UX Design
Sarah Fathallah
 
Rosenhan "User Research"
Rosenhan "User Research"Rosenhan "User Research"
Designing for Evaluation
Designing for EvaluationDesigning for Evaluation
Designing for EvaluationKelly Page
 
Audience Research on a Dime - Nonprofit of Influence
Audience Research on a Dime - Nonprofit of InfluenceAudience Research on a Dime - Nonprofit of Influence
Audience Research on a Dime - Nonprofit of Influence
Courtney Clark
 
Denver Startup Week 2019: Choosing a Direction Learning How to Test Ideas and...
Denver Startup Week 2019: Choosing a Direction Learning How to Test Ideas and...Denver Startup Week 2019: Choosing a Direction Learning How to Test Ideas and...
Denver Startup Week 2019: Choosing a Direction Learning How to Test Ideas and...
BrittanyRubinstein
 
Making The Link No Sound
Making The Link No SoundMaking The Link No Sound
Making The Link No Soundnathanr07
 
When Mobile meets UX/UI powered by Growth Hacking Asia
When Mobile meets UX/UI powered by Growth Hacking AsiaWhen Mobile meets UX/UI powered by Growth Hacking Asia
When Mobile meets UX/UI powered by Growth Hacking Asia
Growth Hacking Asia
 
Improving and Demonstrating Impact for Youth Using Qualitative Data
Improving and Demonstrating Impact for Youth Using Qualitative DataImproving and Demonstrating Impact for Youth Using Qualitative Data
Improving and Demonstrating Impact for Youth Using Qualitative Data
DetroitYDRC
 
Ux gsg
Ux gsgUx gsg
Ux gsg
Lama K Banna
 
Learning analytics FAQs
Learning analytics FAQsLearning analytics FAQs
Learning analytics FAQs
Rebecca Ferguson
 
Designing Mobile UX
Designing Mobile UXDesigning Mobile UX
Designing Mobile UX
Farah Nuraini
 
Using Personas In Web Design
Using Personas In Web DesignUsing Personas In Web Design
Using Personas In Web DesignKathy Gill
 
Key Metrics for Improving Your Targeted Marketing Strategy
Key Metrics for Improving Your Targeted Marketing StrategyKey Metrics for Improving Your Targeted Marketing Strategy
Key Metrics for Improving Your Targeted Marketing Strategy
Hobsons
 
Qualitative Research in Segmentation
Qualitative Research in SegmentationQualitative Research in Segmentation
Qualitative Research in Segmentation
Susan Abbott
 

Similar to Intro to User Journey Maps for Building Better Websites - Cornell Drupal Camp 2016 - part 2 (20)

Intro to User Journey Mapping for Building Better Websites - WordCamp Ottawa...
 Intro to User Journey Mapping for Building Better Websites - WordCamp Ottawa... Intro to User Journey Mapping for Building Better Websites - WordCamp Ottawa...
Intro to User Journey Mapping for Building Better Websites - WordCamp Ottawa...
 
Intro to User Journey Maps for Building Better Websites - WordCamp Minneapoli...
Intro to User Journey Maps for Building Better Websites - WordCamp Minneapoli...Intro to User Journey Maps for Building Better Websites - WordCamp Minneapoli...
Intro to User Journey Maps for Building Better Websites - WordCamp Minneapoli...
 
Testing, Testing, 1-2-3: Gathering and Leveraging Audience Usability Data in ...
Testing, Testing, 1-2-3: Gathering and Leveraging Audience Usability Data in ...Testing, Testing, 1-2-3: Gathering and Leveraging Audience Usability Data in ...
Testing, Testing, 1-2-3: Gathering and Leveraging Audience Usability Data in ...
 
AFCPE 2016 Symposium workshop-Measuring & Reporting Impact of Financial Educa...
AFCPE 2016 Symposium workshop-Measuring & Reporting Impact of Financial Educa...AFCPE 2016 Symposium workshop-Measuring & Reporting Impact of Financial Educa...
AFCPE 2016 Symposium workshop-Measuring & Reporting Impact of Financial Educa...
 
UX Burlington 2017: Exploratory Research in UX Design
UX Burlington 2017: Exploratory Research in UX DesignUX Burlington 2017: Exploratory Research in UX Design
UX Burlington 2017: Exploratory Research in UX Design
 
Rosenhan "User Research"
Rosenhan "User Research"Rosenhan "User Research"
Rosenhan "User Research"
 
Designing for Evaluation
Designing for EvaluationDesigning for Evaluation
Designing for Evaluation
 
Audience Research on a Dime - Nonprofit of Influence
Audience Research on a Dime - Nonprofit of InfluenceAudience Research on a Dime - Nonprofit of Influence
Audience Research on a Dime - Nonprofit of Influence
 
Denver Startup Week 2019: Choosing a Direction Learning How to Test Ideas and...
Denver Startup Week 2019: Choosing a Direction Learning How to Test Ideas and...Denver Startup Week 2019: Choosing a Direction Learning How to Test Ideas and...
Denver Startup Week 2019: Choosing a Direction Learning How to Test Ideas and...
 
Making The Link No Sound
Making The Link No SoundMaking The Link No Sound
Making The Link No Sound
 
When Mobile meets UX/UI powered by Growth Hacking Asia
When Mobile meets UX/UI powered by Growth Hacking AsiaWhen Mobile meets UX/UI powered by Growth Hacking Asia
When Mobile meets UX/UI powered by Growth Hacking Asia
 
Improving and Demonstrating Impact for Youth Using Qualitative Data
Improving and Demonstrating Impact for Youth Using Qualitative DataImproving and Demonstrating Impact for Youth Using Qualitative Data
Improving and Demonstrating Impact for Youth Using Qualitative Data
 
3 Usability Techniques
3 Usability Techniques3 Usability Techniques
3 Usability Techniques
 
Ux gsg
Ux gsgUx gsg
Ux gsg
 
Il stats workshop
Il stats workshopIl stats workshop
Il stats workshop
 
Learning analytics FAQs
Learning analytics FAQsLearning analytics FAQs
Learning analytics FAQs
 
Designing Mobile UX
Designing Mobile UXDesigning Mobile UX
Designing Mobile UX
 
Using Personas In Web Design
Using Personas In Web DesignUsing Personas In Web Design
Using Personas In Web Design
 
Key Metrics for Improving Your Targeted Marketing Strategy
Key Metrics for Improving Your Targeted Marketing StrategyKey Metrics for Improving Your Targeted Marketing Strategy
Key Metrics for Improving Your Targeted Marketing Strategy
 
Qualitative Research in Segmentation
Qualitative Research in SegmentationQualitative Research in Segmentation
Qualitative Research in Segmentation
 

More from Anthony D. Paul

Designing Multi-Partner Transformations from Democratized Polytopias Into Act...
Designing Multi-Partner Transformations from Democratized Polytopias Into Act...Designing Multi-Partner Transformations from Democratized Polytopias Into Act...
Designing Multi-Partner Transformations from Democratized Polytopias Into Act...
Anthony D. Paul
 
Primer19 NYC - Envisioning Our Demise to Prevent Our Extinction - Future of F...
Primer19 NYC - Envisioning Our Demise to Prevent Our Extinction - Future of F...Primer19 NYC - Envisioning Our Demise to Prevent Our Extinction - Future of F...
Primer19 NYC - Envisioning Our Demise to Prevent Our Extinction - Future of F...
Anthony D. Paul
 
IxDA Interaction19 Seattle - Envisioning Our Demise to Prevent Our Extinction...
IxDA Interaction19 Seattle - Envisioning Our Demise to Prevent Our Extinction...IxDA Interaction19 Seattle - Envisioning Our Demise to Prevent Our Extinction...
IxDA Interaction19 Seattle - Envisioning Our Demise to Prevent Our Extinction...
Anthony D. Paul
 
Advancing Atlanta’s Futures With IoT, A Strategic Foresight Workshop for Prac...
Advancing Atlanta’s Futures With IoT, A Strategic Foresight Workshop for Prac...Advancing Atlanta’s Futures With IoT, A Strategic Foresight Workshop for Prac...
Advancing Atlanta’s Futures With IoT, A Strategic Foresight Workshop for Prac...
Anthony D. Paul
 
Envisioning the Future with Teams Bogged in the Past - anthonydpaul - UXD Chi...
Envisioning the Future with Teams Bogged in the Past - anthonydpaul - UXD Chi...Envisioning the Future with Teams Bogged in the Past - anthonydpaul - UXD Chi...
Envisioning the Future with Teams Bogged in the Past - anthonydpaul - UXD Chi...
Anthony D. Paul
 
Sneaking in Good User Experience Without a UX Budget - anthonydpaul - WordCam...
Sneaking in Good User Experience Without a UX Budget - anthonydpaul - WordCam...Sneaking in Good User Experience Without a UX Budget - anthonydpaul - WordCam...
Sneaking in Good User Experience Without a UX Budget - anthonydpaul - WordCam...
Anthony D. Paul
 
Sneaking in Good UX Without a UX Budget - WordCamp Chicago 2017 - anthonydpaul
Sneaking in Good UX Without a UX Budget - WordCamp Chicago 2017 - anthonydpaulSneaking in Good UX Without a UX Budget - WordCamp Chicago 2017 - anthonydpaul
Sneaking in Good UX Without a UX Budget - WordCamp Chicago 2017 - anthonydpaul
Anthony D. Paul
 
How to Speak at a WordCamp and Look Like a Pro - WordPress DC Meetup April 2017
How to Speak at a WordCamp and Look Like a Pro - WordPress DC Meetup April 2017How to Speak at a WordCamp and Look Like a Pro - WordPress DC Meetup April 2017
How to Speak at a WordCamp and Look Like a Pro - WordPress DC Meetup April 2017
Anthony D. Paul
 
Organizing Your First Website Usability Test - WP Campus 2016
Organizing Your First Website Usability Test - WP Campus 2016Organizing Your First Website Usability Test - WP Campus 2016
Organizing Your First Website Usability Test - WP Campus 2016
Anthony D. Paul
 
Rapid Prototyping with WordPress Page Builders - WordCamp Asheville 2016 - an...
Rapid Prototyping with WordPress Page Builders - WordCamp Asheville 2016 - an...Rapid Prototyping with WordPress Page Builders - WordCamp Asheville 2016 - an...
Rapid Prototyping with WordPress Page Builders - WordCamp Asheville 2016 - an...
Anthony D. Paul
 
Organizing Your First Website Usability Test - WordCamp Lancaster 2016
Organizing Your First Website Usability Test - WordCamp Lancaster 2016Organizing Your First Website Usability Test - WordCamp Lancaster 2016
Organizing Your First Website Usability Test - WordCamp Lancaster 2016
Anthony D. Paul
 
Digital Sketching with Remote Users, Clients, and Peers, World IA Day DC 2016
Digital Sketching with Remote Users, Clients, and Peers, World IA Day DC 2016Digital Sketching with Remote Users, Clients, and Peers, World IA Day DC 2016
Digital Sketching with Remote Users, Clients, and Peers, World IA Day DC 2016
Anthony D. Paul
 
Responsive Prototyping with WordPress - UXCamp DC 2016
Responsive Prototyping with WordPress - UXCamp DC 2016Responsive Prototyping with WordPress - UXCamp DC 2016
Responsive Prototyping with WordPress - UXCamp DC 2016
Anthony D. Paul
 
Build and Launch a Custom Site Using Only Your Phone - WordCamp US 2015
Build and Launch a Custom Site Using Only Your Phone - WordCamp US 2015Build and Launch a Custom Site Using Only Your Phone - WordCamp US 2015
Build and Launch a Custom Site Using Only Your Phone - WordCamp US 2015
Anthony D. Paul
 
War Room Collaboration Across the Internet Canyon - WordCamp NYC 2015
War Room Collaboration Across the Internet Canyon -  WordCamp NYC 2015War Room Collaboration Across the Internet Canyon -  WordCamp NYC 2015
War Room Collaboration Across the Internet Canyon - WordCamp NYC 2015
Anthony D. Paul
 
Content by the Slice, Information Architecture Workshop - Mobile UXCamp DC 2015
Content by the Slice, Information Architecture Workshop - Mobile UXCamp DC 2015Content by the Slice, Information Architecture Workshop - Mobile UXCamp DC 2015
Content by the Slice, Information Architecture Workshop - Mobile UXCamp DC 2015
Anthony D. Paul
 
War Room Collaboration Across the Internet Canyon - WordCamp Baltimore 2015
War Room Collaboration Across the Internet Canyon - WordCamp Baltimore 2015War Room Collaboration Across the Internet Canyon - WordCamp Baltimore 2015
War Room Collaboration Across the Internet Canyon - WordCamp Baltimore 2015
Anthony D. Paul
 

More from Anthony D. Paul (17)

Designing Multi-Partner Transformations from Democratized Polytopias Into Act...
Designing Multi-Partner Transformations from Democratized Polytopias Into Act...Designing Multi-Partner Transformations from Democratized Polytopias Into Act...
Designing Multi-Partner Transformations from Democratized Polytopias Into Act...
 
Primer19 NYC - Envisioning Our Demise to Prevent Our Extinction - Future of F...
Primer19 NYC - Envisioning Our Demise to Prevent Our Extinction - Future of F...Primer19 NYC - Envisioning Our Demise to Prevent Our Extinction - Future of F...
Primer19 NYC - Envisioning Our Demise to Prevent Our Extinction - Future of F...
 
IxDA Interaction19 Seattle - Envisioning Our Demise to Prevent Our Extinction...
IxDA Interaction19 Seattle - Envisioning Our Demise to Prevent Our Extinction...IxDA Interaction19 Seattle - Envisioning Our Demise to Prevent Our Extinction...
IxDA Interaction19 Seattle - Envisioning Our Demise to Prevent Our Extinction...
 
Advancing Atlanta’s Futures With IoT, A Strategic Foresight Workshop for Prac...
Advancing Atlanta’s Futures With IoT, A Strategic Foresight Workshop for Prac...Advancing Atlanta’s Futures With IoT, A Strategic Foresight Workshop for Prac...
Advancing Atlanta’s Futures With IoT, A Strategic Foresight Workshop for Prac...
 
Envisioning the Future with Teams Bogged in the Past - anthonydpaul - UXD Chi...
Envisioning the Future with Teams Bogged in the Past - anthonydpaul - UXD Chi...Envisioning the Future with Teams Bogged in the Past - anthonydpaul - UXD Chi...
Envisioning the Future with Teams Bogged in the Past - anthonydpaul - UXD Chi...
 
Sneaking in Good User Experience Without a UX Budget - anthonydpaul - WordCam...
Sneaking in Good User Experience Without a UX Budget - anthonydpaul - WordCam...Sneaking in Good User Experience Without a UX Budget - anthonydpaul - WordCam...
Sneaking in Good User Experience Without a UX Budget - anthonydpaul - WordCam...
 
Sneaking in Good UX Without a UX Budget - WordCamp Chicago 2017 - anthonydpaul
Sneaking in Good UX Without a UX Budget - WordCamp Chicago 2017 - anthonydpaulSneaking in Good UX Without a UX Budget - WordCamp Chicago 2017 - anthonydpaul
Sneaking in Good UX Without a UX Budget - WordCamp Chicago 2017 - anthonydpaul
 
How to Speak at a WordCamp and Look Like a Pro - WordPress DC Meetup April 2017
How to Speak at a WordCamp and Look Like a Pro - WordPress DC Meetup April 2017How to Speak at a WordCamp and Look Like a Pro - WordPress DC Meetup April 2017
How to Speak at a WordCamp and Look Like a Pro - WordPress DC Meetup April 2017
 
Organizing Your First Website Usability Test - WP Campus 2016
Organizing Your First Website Usability Test - WP Campus 2016Organizing Your First Website Usability Test - WP Campus 2016
Organizing Your First Website Usability Test - WP Campus 2016
 
Rapid Prototyping with WordPress Page Builders - WordCamp Asheville 2016 - an...
Rapid Prototyping with WordPress Page Builders - WordCamp Asheville 2016 - an...Rapid Prototyping with WordPress Page Builders - WordCamp Asheville 2016 - an...
Rapid Prototyping with WordPress Page Builders - WordCamp Asheville 2016 - an...
 
Organizing Your First Website Usability Test - WordCamp Lancaster 2016
Organizing Your First Website Usability Test - WordCamp Lancaster 2016Organizing Your First Website Usability Test - WordCamp Lancaster 2016
Organizing Your First Website Usability Test - WordCamp Lancaster 2016
 
Digital Sketching with Remote Users, Clients, and Peers, World IA Day DC 2016
Digital Sketching with Remote Users, Clients, and Peers, World IA Day DC 2016Digital Sketching with Remote Users, Clients, and Peers, World IA Day DC 2016
Digital Sketching with Remote Users, Clients, and Peers, World IA Day DC 2016
 
Responsive Prototyping with WordPress - UXCamp DC 2016
Responsive Prototyping with WordPress - UXCamp DC 2016Responsive Prototyping with WordPress - UXCamp DC 2016
Responsive Prototyping with WordPress - UXCamp DC 2016
 
Build and Launch a Custom Site Using Only Your Phone - WordCamp US 2015
Build and Launch a Custom Site Using Only Your Phone - WordCamp US 2015Build and Launch a Custom Site Using Only Your Phone - WordCamp US 2015
Build and Launch a Custom Site Using Only Your Phone - WordCamp US 2015
 
War Room Collaboration Across the Internet Canyon - WordCamp NYC 2015
War Room Collaboration Across the Internet Canyon -  WordCamp NYC 2015War Room Collaboration Across the Internet Canyon -  WordCamp NYC 2015
War Room Collaboration Across the Internet Canyon - WordCamp NYC 2015
 
Content by the Slice, Information Architecture Workshop - Mobile UXCamp DC 2015
Content by the Slice, Information Architecture Workshop - Mobile UXCamp DC 2015Content by the Slice, Information Architecture Workshop - Mobile UXCamp DC 2015
Content by the Slice, Information Architecture Workshop - Mobile UXCamp DC 2015
 
War Room Collaboration Across the Internet Canyon - WordCamp Baltimore 2015
War Room Collaboration Across the Internet Canyon - WordCamp Baltimore 2015War Room Collaboration Across the Internet Canyon - WordCamp Baltimore 2015
War Room Collaboration Across the Internet Canyon - WordCamp Baltimore 2015
 

Recently uploaded

一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理
一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理
一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理
7sd8fier
 
Portfolio.pdf
Portfolio.pdfPortfolio.pdf
Portfolio.pdf
garcese
 
一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理
一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理
一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理
h7j5io0
 
Design Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinkingDesign Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinking
cy0krjxt
 
PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf
PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdfPORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf
PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf
fabianavillanib
 
Book Formatting: Quality Control Checks for Designers
Book Formatting: Quality Control Checks for DesignersBook Formatting: Quality Control Checks for Designers
Book Formatting: Quality Control Checks for Designers
Confidence Ago
 
Design Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinkingDesign Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinking
cy0krjxt
 
一比一原版(LSE毕业证书)伦敦政治经济学院毕业证成绩单如何办理
一比一原版(LSE毕业证书)伦敦政治经济学院毕业证成绩单如何办理一比一原版(LSE毕业证书)伦敦政治经济学院毕业证成绩单如何办理
一比一原版(LSE毕业证书)伦敦政治经济学院毕业证成绩单如何办理
jyz59f4j
 
一比一原版(毕业证)长崎大学毕业证成绩单如何办理
一比一原版(毕业证)长崎大学毕业证成绩单如何办理一比一原版(毕业证)长崎大学毕业证成绩单如何办理
一比一原版(毕业证)长崎大学毕业证成绩单如何办理
taqyed
 
Borys Sutkowski portfolio interior design
Borys Sutkowski portfolio interior designBorys Sutkowski portfolio interior design
Borys Sutkowski portfolio interior design
boryssutkowski
 
一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理
一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理
一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理
smpc3nvg
 
20 slides of research movie and artists .pdf
20 slides of research movie and artists .pdf20 slides of research movie and artists .pdf
20 slides of research movie and artists .pdf
ameli25062005
 
一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理
一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理
一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理
h7j5io0
 
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
708pb191
 
Design Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinkingDesign Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinking
cy0krjxt
 
Common Designing Mistakes and How to avoid them
Common Designing Mistakes and How to avoid themCommon Designing Mistakes and How to avoid them
Common Designing Mistakes and How to avoid them
madhavlakhanpal29
 
7 Alternatives to Bullet Points in PowerPoint
7 Alternatives to Bullet Points in PowerPoint7 Alternatives to Bullet Points in PowerPoint
7 Alternatives to Bullet Points in PowerPoint
Alvis Oh
 
Transforming Brand Perception and Boosting Profitability
Transforming Brand Perception and Boosting ProfitabilityTransforming Brand Perception and Boosting Profitability
Transforming Brand Perception and Boosting Profitability
aaryangarg12
 
vernacular architecture in response to climate.pdf
vernacular architecture in response to climate.pdfvernacular architecture in response to climate.pdf
vernacular architecture in response to climate.pdf
PrabhjeetSingh219035
 
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
h7j5io0
 

Recently uploaded (20)

一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理
一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理
一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理
 
Portfolio.pdf
Portfolio.pdfPortfolio.pdf
Portfolio.pdf
 
一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理
一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理
一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理
 
Design Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinkingDesign Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinking
 
PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf
PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdfPORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf
PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf
 
Book Formatting: Quality Control Checks for Designers
Book Formatting: Quality Control Checks for DesignersBook Formatting: Quality Control Checks for Designers
Book Formatting: Quality Control Checks for Designers
 
Design Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinkingDesign Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinking
 
一比一原版(LSE毕业证书)伦敦政治经济学院毕业证成绩单如何办理
一比一原版(LSE毕业证书)伦敦政治经济学院毕业证成绩单如何办理一比一原版(LSE毕业证书)伦敦政治经济学院毕业证成绩单如何办理
一比一原版(LSE毕业证书)伦敦政治经济学院毕业证成绩单如何办理
 
一比一原版(毕业证)长崎大学毕业证成绩单如何办理
一比一原版(毕业证)长崎大学毕业证成绩单如何办理一比一原版(毕业证)长崎大学毕业证成绩单如何办理
一比一原版(毕业证)长崎大学毕业证成绩单如何办理
 
Borys Sutkowski portfolio interior design
Borys Sutkowski portfolio interior designBorys Sutkowski portfolio interior design
Borys Sutkowski portfolio interior design
 
一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理
一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理
一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理
 
20 slides of research movie and artists .pdf
20 slides of research movie and artists .pdf20 slides of research movie and artists .pdf
20 slides of research movie and artists .pdf
 
一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理
一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理
一比一原版(BU毕业证书)伯恩茅斯大学毕业证成绩单如何办理
 
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
 
Design Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinkingDesign Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinking
 
Common Designing Mistakes and How to avoid them
Common Designing Mistakes and How to avoid themCommon Designing Mistakes and How to avoid them
Common Designing Mistakes and How to avoid them
 
7 Alternatives to Bullet Points in PowerPoint
7 Alternatives to Bullet Points in PowerPoint7 Alternatives to Bullet Points in PowerPoint
7 Alternatives to Bullet Points in PowerPoint
 
Transforming Brand Perception and Boosting Profitability
Transforming Brand Perception and Boosting ProfitabilityTransforming Brand Perception and Boosting Profitability
Transforming Brand Perception and Boosting Profitability
 
vernacular architecture in response to climate.pdf
vernacular architecture in response to climate.pdfvernacular architecture in response to climate.pdf
vernacular architecture in response to climate.pdf
 
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
 

Intro to User Journey Maps for Building Better Websites - Cornell Drupal Camp 2016 - part 2