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Planning 
interactive 
campaign 
Vasiliy 
Starostin
Long 
live 
spontaneity! 
You 
could 
say 
that 
this 
is 
one 
of 
the 
basic 
guiding 
principle 
of 
the 
Heineken 
brand 
which 
has 
introduced 
yet 
another 
innova9ve 
campaign 
called 
the 
“Departure 
Roule>e”, 
a 
game-­‐show-­‐style 
board 
that 
provides 
the 
ability 
to 
passengers 
of 
New 
York’s 
JFK 
airport 
to 
change 
their 
primary 
des9na9on 
to 
a 
random 
one. 
By 
simply 
pushing 
a 
bu>on 
on 
a 
display 
in 
the 
airport’s 
lobby, 
the 
par9cipants 
are 
engaged 
in 
a 
unique 
challenge-­‐ 
a 
journey 
into 
the 
unknown. 
V.Staros9n 
2
Understanding 
Interac9vity 
1. One-­‐to-­‐many 
communica9ons 
2. Adopted 
context 
3. Engaging 
consumers 
to 
strengthen 
the 
emo9onal 
bond 
to 
the 
brand 
4. Personal 
par9cipa9on 
5. Instant 
respond 
V.Staros9n 
3
Offline 
• Events 
• Outdoor 
• Ambient 
• Digital 
tools 
Online 
• Social 
• Interac9ve 
media 
• Apps 
• Sites 
Note: 
offline 
and 
online 
are 
now 
merged 
with 
each 
other. 
There 
are 
no 
clear 
boundaries 
anymore 
V.Staros9n 
4
What 
is 
the 
point 
of 
interac9on? 
Before 
you 
create 
any 
interac9on, 
you 
must 
completely 
understand 
the 
ul9mate 
objec9ve. 
Why 
are 
you 
engaging 
their 
par9cipa9on? 
• Get 
an 
opinion 
• Challenge 
the 
par9cipant 
• Share 
informa9on 
• Entertain 
the 
audience 
• Pose 
a 
problem 
• Share 
a 
solu9on 
• Create 
a 
contest 
• Support 
a 
charity 
V.Staros9n 
5
Examples 
for 
different 
objec9ves 
• Get 
an 
opinion 
• Challenge 
the 
par9cipant 
• Share 
informa9on 
• Entertain 
the 
audience 
• Pose 
a 
problem 
• Share 
a 
solu9on 
• Create 
a 
contest 
• Support 
a 
charity 
V.Staros9n 
6
V.Staros9n 
7
La9n 
beer 
brand 
invents 
a 
cooler 
that 
neutralize 
cell 
phone 
signal 
to 
mo9vate 
live 
chat 
V.Staros9n 
8
Link 
to 
brand 
idea 
• Brand 
Experience 
• User 
Experience 
• Build 
your 
solu9on 
on 
brand 
value 
and 
core 
iden9ty 
V.Staros9n 
9
h>ps://s-­‐media-­‐cache-­‐ak0.pinimg.com/ 
originals/45/4d/ef/ 
454def5727fcb0143a4fffe5a2251aff.jpg 
V.Staros9n 
10
Examples 
• Polar 
Cell 
Phone 
Nullifier 
• Heineken 
Departure 
Roule>e 
• Stray 
dogs 
and 
cats 
are 
feed 
by 
Turkish 
recycle 
machine 
V.Staros9n 
11
Links 
1. h>p://www.brandingmagazine.com/2013/07/18/heineken-­‐departure-­‐ 
roule>e/ 
2. h>p://adage.com/ar9cle/crea9vity-­‐news/2013-­‐interac9ve-­‐integrated/ 
245756/ 
3. h>p://www.awwwards.com/8-­‐brilliant-­‐interac9ve-­‐marke9ng-­‐ 
campaigns.html 
4. h>p://www.seenox.org/vending-­‐machine-­‐feeds-­‐stray-­‐dogs/ 
V.Staros9n 
12

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Interactive promotion campaigns

  • 1. Planning interactive campaign Vasiliy Starostin
  • 2. Long live spontaneity! You could say that this is one of the basic guiding principle of the Heineken brand which has introduced yet another innova9ve campaign called the “Departure Roule>e”, a game-­‐show-­‐style board that provides the ability to passengers of New York’s JFK airport to change their primary des9na9on to a random one. By simply pushing a bu>on on a display in the airport’s lobby, the par9cipants are engaged in a unique challenge-­‐ a journey into the unknown. V.Staros9n 2
  • 3. Understanding Interac9vity 1. One-­‐to-­‐many communica9ons 2. Adopted context 3. Engaging consumers to strengthen the emo9onal bond to the brand 4. Personal par9cipa9on 5. Instant respond V.Staros9n 3
  • 4. Offline • Events • Outdoor • Ambient • Digital tools Online • Social • Interac9ve media • Apps • Sites Note: offline and online are now merged with each other. There are no clear boundaries anymore V.Staros9n 4
  • 5. What is the point of interac9on? Before you create any interac9on, you must completely understand the ul9mate objec9ve. Why are you engaging their par9cipa9on? • Get an opinion • Challenge the par9cipant • Share informa9on • Entertain the audience • Pose a problem • Share a solu9on • Create a contest • Support a charity V.Staros9n 5
  • 6. Examples for different objec9ves • Get an opinion • Challenge the par9cipant • Share informa9on • Entertain the audience • Pose a problem • Share a solu9on • Create a contest • Support a charity V.Staros9n 6
  • 8. La9n beer brand invents a cooler that neutralize cell phone signal to mo9vate live chat V.Staros9n 8
  • 9. Link to brand idea • Brand Experience • User Experience • Build your solu9on on brand value and core iden9ty V.Staros9n 9
  • 11. Examples • Polar Cell Phone Nullifier • Heineken Departure Roule>e • Stray dogs and cats are feed by Turkish recycle machine V.Staros9n 11
  • 12. Links 1. h>p://www.brandingmagazine.com/2013/07/18/heineken-­‐departure-­‐ roule>e/ 2. h>p://adage.com/ar9cle/crea9vity-­‐news/2013-­‐interac9ve-­‐integrated/ 245756/ 3. h>p://www.awwwards.com/8-­‐brilliant-­‐interac9ve-­‐marke9ng-­‐ campaigns.html 4. h>p://www.seenox.org/vending-­‐machine-­‐feeds-­‐stray-­‐dogs/ V.Staros9n 12