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2010 ALA Annual Conference LITA BIGWIG Social Software Showcase  June 28, 2010. Washington D.C. Information Overload &Personal Information Management
@bohyunkim – Twitter bohyun.kim [at] fiu.edu –E-mail Bohyunkim.net - Website Bohyun Kim
How is you work-day spent?
E-MailPhoneMailboxBlogsReports, Documents, Quotes …IMWeb  Memos, Notebook, Print-outs… CalendarSmartPhoneTwitter
Being Busy ≠ Productive /  Efficient
Getting into the position to work ≠ Getting Work Done
Define Information Overload
Information  0verloadDeterioration ofdecision-making & productivity due toIPR > IPC (working memory) or,a resulting psychological state
StressAnxietyConfusionBeing Overwhelmed Being Unable to Concentrate
Why should librariescare about information  overload ?
Information overload is the everyday reality of library users seeking information for decision-making /research.
21,500,000 results from Google1,110 matching items from the library catalog372 Records found in a database10 page double-space paper
Literature SearchReading them allMaking a memoGoing back to sources – which file? which paper?Looking for ideas among different memosDifferent versions of draftsE-mails with an editorCorrespondence with a publishersBibliographiesRevisionsScholarly publication
Libraries tend to focus on…
Problem has changed…
The traditional approach focuses on casting a wide net &narrowing down toquality informationBut what aboutinformation fatigue?
Information Fatigue&Satisficing
Abundance of information + Too many devices, systems, tools, formats, communication channels + Information  fragmentation+Constant interruption = Loss of Control
Whatcan you do?What can a library do?
5 Factors in Info Overload
Information Technology Person Task/Process Organization Design
Environment Personal File  or  Pile?Organize by what scheme?How to find  & re-find? Keep  or  Weed?Gather again or Re-use?
Information Technology Person Task/Process You Organization Design
Information Technology Person Library Task/Process You Organization Design
Systems that do not speak to each other&Tools that lack good search-find function/organization scheme make information management extremely challenging
How do library systems measure up?
Do the library systems facilitate or hamper users completing a project?Do they make users efficient and productive or frustrated and slow them down?
One-Time Access and Use of Informationvs.Life Cycle of Information
Are we, libraries, satisficing?
Thank you!

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ALA 2010 Conference Social Software Showcase on Info Overload