Building techconfidentstaff

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This presentation overviews the 8 areas in technology where Librarians need to attain core tech skills. At the end is a link to the blog where you can find online tutorials and videos for each core skill set.

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Building techconfidentstaff

  1. 1. BUILDING A TECH CONFIDENT STAFF Maribeth Turner Automation Assistant/Pathfinder Central Manager Central Kansas Library System
  2. 2. • WebJunction: TechAtlas• Public Access Computing Technology Competencies • E-mail • Hardware • Internet • Operating Systems • Software Applications • Web Tools • Mobile Devices • Security
  3. 3. • ―If nothing else, we should be aiming to become "super users" in whatever software/systems/apps that we and our clients use.‖ --Connie Crosby, Toronto Canada
  4. 4. • Attitude is so important…I think that patron will be happy as long as they feel that we are doing all that we can to help them. That can mean searching online, consulting with coworkers, taking down their number and calling them back with an answer, scheduling them for one-on-one help, and more. –Theresa Cahill Agostinelli, Reference Librarian, Monroe Township Public Library• Patience is another skill…for both yourself as you learn and with others as you help them. –Heather Braum NEKLS• If you don’t have a great attitude toward technology, or much patience when it comes to learning new tech stuff—Fake It! --Maribeth Turner, CKLS
  5. 5. • Online Computer Tutorials: Buidling Tech Confident Staff

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