This document defines and discusses information architecture and user experience. It begins by providing Morville and Rosenfeld's definition of information architecture as the structural design of shared information environments and the combination of organization, labeling, search, and navigation systems to support usability and findability. It then discusses criticisms that information architecture focuses on practical implementation over theory. The document outlines reasons why information architecture matters, such as reducing costs of finding, not finding, and redesigning information. It also discusses where information architects come from and their involvements in organizations like the IA Institute. Finally, it defines interaction design, human-computer interaction, and user experience, noting that user experience encompasses how users interact with products and is governed by user psychology
The baseline is shifting. Users are more tech savvy than ever, and what worked for many users even two years ago will not work. In this panel Joseph Dickerson, User Experience Lead for Microsoft, discussed the different engagement models that have emerged or are emerging.
Wearables, Internet of Things, responsive web apps, social media… what communication channels should you support, and why? And what will the future bring? This presentation will help you understand some of the implications of the new experiences that are emerging and how they deliver information.
The baseline is shifting. Users are more tech savvy than ever, and what worked for many users even two years ago will not work. In this panel Joseph Dickerson, User Experience Lead for Microsoft, discussed the different engagement models that have emerged or are emerging.
Wearables, Internet of Things, responsive web apps, social media… what communication channels should you support, and why? And what will the future bring? This presentation will help you understand some of the implications of the new experiences that are emerging and how they deliver information.
Seven Master of Arts students from Constance at the University of Applied Sciences Communication Design faculty are working on design research concerning multi-touch interfaces during summer term 2008. Studying a research paper ...
Relinquishing Control: Creating Space for Open Innovationfrog
frog Creative Director Thomas Sutton spoke on the main stage at the Lift conference in Geneva, Switzerland on February 2. His presentation is about cultivating empty spaces for open innovation to understand what people need and want from their products.
Social Technologies: challenges and opportunities for participationPenny Hagen
This presentation was given at the Participatory Design Conference in Sydney in 2010. It explores how social technologies both enable and demand new participatory approaches to designing with our future communities, that push design out of the studio and ‘into the wild’.
We "see" and use patterns every day - not only in software user interfaces. For example, doors and windows of a house follow a well known mechanism or "pattern' and a user expects the them to conform to certain behavioral characteristics like "open" or "close". Usability or HCI (Human Computer Interaction) Patterns are no different, they contribute to an intuitive, easy to use and consistent software user interface. In this talk you will learn what Usability Patterns are, how they can improve user interface design and lead to better user experience. Examples for web app and game patterns are presented and discussed with the audience.
What is UX? Where user experience begins and ends.100 Shapes
What actually is UX? Where does it begin and end?
The problem with ‘UX’ is that it has become a buzzword, a convenient catch-all for a set of issues that UX teams are commonly asked to deal with. We frequently hear ‘UX’ substituted for usability (“we need some UX testing”), user-centred design (“UX process”), wireframes (“when can I see the UX?”). Replacing ‘UX’ with ‘user experience’ in these examples doesn’t work. The idea that the experience of a product or service is affected by more than usability and wireframes is lost, and with it the opportunity to really understand and improve it.
User experience is everywhere
None of the factors listed above fall under the perceived ‘UX’ discipline, some of them are not even within the control of the business, but they are obviously part of the user experience. So, we have a discrepancy between what the UX team is expected to achieve (to define and manage user experience) and their actual remit (to define how users interact with the digital interface).
In order to achieve user experience greatness, every team needs to consider how their decisions affect the user’s experience of the product. Not just the obvious, direct implications for the current screen or process, but subtle effects elsewhere. What expectations does this set? And how is this experience affected by the user expectations set elsewhere?
This presentation explores these themes and the role that UX plays in product development.
A challenging review of the future of user interfaces, and a plea to better focus and shun the shiny:
– triangulate through experts
– observe emergent behaviour
– and track a range of trends.
Get out the echochamber and avoid the human centipede of digital rhetoric. Listen harder with your eyes and critique better with your mind.
What Does it Mean for a System to be Useful? An Exploratory Study of Usefulnesscraigmmacdonald
HCI has always focused on designing useful and usable interactive systems, but usability has dominated the field while research on usefulness has been largely absent. With user experience (UX) emerging as a dominant paradigm, it is necessary to consider the meaning of usefulness for modern computing contexts. This paper describes the results of an exploratory study of usefulness and its relation to contextual and experiential factors. The results show that a system’s usefulness is shaped by the context in which it is used, usability is closely linked to usefulness, usefulness may have both pragmatic and hedonic attributes, and usefulness is critical in defining users’ overall evaluation of a system (i.e., its goodness). We conclude by discussing the implications of this research and describing plans for extending our understanding of usefulness in other settings.
Paper presented at the 2014 ACM Conference on Designing Interactive Systems (DIS 2014).
Seven Master of Arts students from Constance at the University of Applied Sciences Communication Design faculty are working on design research concerning multi-touch interfaces during summer term 2008. Studying a research paper ...
Relinquishing Control: Creating Space for Open Innovationfrog
frog Creative Director Thomas Sutton spoke on the main stage at the Lift conference in Geneva, Switzerland on February 2. His presentation is about cultivating empty spaces for open innovation to understand what people need and want from their products.
Social Technologies: challenges and opportunities for participationPenny Hagen
This presentation was given at the Participatory Design Conference in Sydney in 2010. It explores how social technologies both enable and demand new participatory approaches to designing with our future communities, that push design out of the studio and ‘into the wild’.
We "see" and use patterns every day - not only in software user interfaces. For example, doors and windows of a house follow a well known mechanism or "pattern' and a user expects the them to conform to certain behavioral characteristics like "open" or "close". Usability or HCI (Human Computer Interaction) Patterns are no different, they contribute to an intuitive, easy to use and consistent software user interface. In this talk you will learn what Usability Patterns are, how they can improve user interface design and lead to better user experience. Examples for web app and game patterns are presented and discussed with the audience.
What is UX? Where user experience begins and ends.100 Shapes
What actually is UX? Where does it begin and end?
The problem with ‘UX’ is that it has become a buzzword, a convenient catch-all for a set of issues that UX teams are commonly asked to deal with. We frequently hear ‘UX’ substituted for usability (“we need some UX testing”), user-centred design (“UX process”), wireframes (“when can I see the UX?”). Replacing ‘UX’ with ‘user experience’ in these examples doesn’t work. The idea that the experience of a product or service is affected by more than usability and wireframes is lost, and with it the opportunity to really understand and improve it.
User experience is everywhere
None of the factors listed above fall under the perceived ‘UX’ discipline, some of them are not even within the control of the business, but they are obviously part of the user experience. So, we have a discrepancy between what the UX team is expected to achieve (to define and manage user experience) and their actual remit (to define how users interact with the digital interface).
In order to achieve user experience greatness, every team needs to consider how their decisions affect the user’s experience of the product. Not just the obvious, direct implications for the current screen or process, but subtle effects elsewhere. What expectations does this set? And how is this experience affected by the user expectations set elsewhere?
This presentation explores these themes and the role that UX plays in product development.
A challenging review of the future of user interfaces, and a plea to better focus and shun the shiny:
– triangulate through experts
– observe emergent behaviour
– and track a range of trends.
Get out the echochamber and avoid the human centipede of digital rhetoric. Listen harder with your eyes and critique better with your mind.
What Does it Mean for a System to be Useful? An Exploratory Study of Usefulnesscraigmmacdonald
HCI has always focused on designing useful and usable interactive systems, but usability has dominated the field while research on usefulness has been largely absent. With user experience (UX) emerging as a dominant paradigm, it is necessary to consider the meaning of usefulness for modern computing contexts. This paper describes the results of an exploratory study of usefulness and its relation to contextual and experiential factors. The results show that a system’s usefulness is shaped by the context in which it is used, usability is closely linked to usefulness, usefulness may have both pragmatic and hedonic attributes, and usefulness is critical in defining users’ overall evaluation of a system (i.e., its goodness). We conclude by discussing the implications of this research and describing plans for extending our understanding of usefulness in other settings.
Paper presented at the 2014 ACM Conference on Designing Interactive Systems (DIS 2014).
A presentation illustrating the major concepts of Chapter 4 in "Information Architecture for the World Wide Web" by Lou Rosenfeld and Peter Morville. Created for a class presentation for SI 658, Information Architecture, at the University of Michigan School of Information.
Information architecture for websites and intranetsContent Formula
A quick introduction to the art and science of information architecture and how we apply it at Content Formula to build effective websites and intranets
A Short Guide to Website Planning and Information ArchitectureMintTwist
We give a bite-sized overview of key planning questions to ask yourself when tackling a website project, as well as the importance of information architecture.
Information Architecture and Content Planning for the WebDemetrio Maguigad
How do you determine where to put that new campaign? Or how many donate buttons should go on the homepage? In this webinar we'll introduce our methods a LimeRed Studio on how we make decisions about what goes where on the web. Hint: It starts with getting to know your users.
Intro to Information Architecture for Web SitesChris Farnum
A presentation for the LA2M lunch group, Sept 9th, 2009. Ann Arbor, MI.
Chris Farnum will lead a discussion about Information Architecture - what IA is and how it contributes to the process of creating great user experiences. He’ll talk about some of the basics including site organization, labels, taxonomies, and navigation. We’ll also consider how IA relates to online marketing and recent trends.
Presentation for School of Visual Arts' Introduction to Information Architecture & Design - Presented by Robert Stribley, Senior Information Architect, Razorfish, NY
Introducción a la arquitectura de información - prototiposPercy Negrete
Una introducción a la Arquitectura de Información y su contribución al diseño de sitios web.
En esta presentación podrá encontrar:
- Definición
- Beneficios
- Tareas de un arquitecto de información
- Documentos blueprints
- Documentos Wireframing / protipeado
- Casos reales
- Herramientas recomendadas
Here is our poster presentation in IA Summit 2010 (ias10). The concept of the framework is taken from my own book "IA100 - Information Architecture for User Experience Design" (Japanese edition only). If you have any question or suggestion, please let me know!
From HCI to UX: Building a New meaning through the history in the industryRafael Burity
Webinar BR-CHI#05 by ACM
From HCI to UX: Building a New meaning through the history in the industry
De HCI a UX: construyendo un nuevo significado a través de la historia de la industria
Human-Computer Interaction
User-Centered Design
User Experience
Communication process between people
and interactive systems. It is only possible when the system offers an interface.
INTERFACE
Coined term around 1880 that reverberated in 1960 being used
by the computer industry.
Poster presentation on IA in Wikipedia Poster at the 2015 IA Summit in Minneapolis. Companion to IA Wikipedia Edit-a-Thon.
Full bibliography available at:
Books: https://docs.google.com/document/d/1BbzaObS6gLe1VhUknLqRcU5DgOrBzakmbxOfN-8Yyp0/edit?usp=docslist_api
Articles and Proceedings: https://docs.google.com/document/d/1YZMpHnH7mWtQ52qnjzBAZ-O7jy9nDRWJGPbNT4S7zCE/edit?usp=docslist_api
Information Architecture and Professional Communication
I created these slides using Apache OpenOffice for the Professional Communication course at Ryerson's Chang School. I delivered the presentation on July 23, 2012. The presentation explored how the fields of information architecture and professional communication interrelate.
www.grpatten.com
User Experience (UX) design discussion notes 1 - EATL mobile app dev contest ...Masrur Hannan
Quick discussion on User Experience (UX) design principles, processes associated with UX design work etc. This document is based on the first UX discussion at EATL mobile app development contents' grooming session; notes from 2 more sessions will be added.
We all know about Information Architect in UX field, but why it's required, why it's important, what is required to design a successful IA, what qualification required to become IA. All topics covered in this presentation.
I have tried to make it as simple as possible to even understandable by any beginner to crack IA interview.
Similar to Information Architecture - introduction (20)
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Welocme to ViralQR, your best QR code generator.ViralQR
Welcome to ViralQR, your best QR code generator available on the market!
At ViralQR, we design static and dynamic QR codes. Our mission is to make business operations easier and customer engagement more powerful through the use of QR technology. Be it a small-scale business or a huge enterprise, our easy-to-use platform provides multiple choices that can be tailored according to your company's branding and marketing strategies.
Our Vision
We are here to make the process of creating QR codes easy and smooth, thus enhancing customer interaction and making business more fluid. We very strongly believe in the ability of QR codes to change the world for businesses in their interaction with customers and are set on making that technology accessible and usable far and wide.
Our Achievements
Ever since its inception, we have successfully served many clients by offering QR codes in their marketing, service delivery, and collection of feedback across various industries. Our platform has been recognized for its ease of use and amazing features, which helped a business to make QR codes.
Our Services
At ViralQR, here is a comprehensive suite of services that caters to your very needs:
Static QR Codes: Create free static QR codes. These QR codes are able to store significant information such as URLs, vCards, plain text, emails and SMS, Wi-Fi credentials, and Bitcoin addresses.
Dynamic QR codes: These also have all the advanced features but are subscription-based. They can directly link to PDF files, images, micro-landing pages, social accounts, review forms, business pages, and applications. In addition, they can be branded with CTAs, frames, patterns, colors, and logos to enhance your branding.
Pricing and Packages
Additionally, there is a 14-day free offer to ViralQR, which is an exceptional opportunity for new users to take a feel of this platform. One can easily subscribe from there and experience the full dynamic of using QR codes. The subscription plans are not only meant for business; they are priced very flexibly so that literally every business could afford to benefit from our service.
Why choose us?
ViralQR will provide services for marketing, advertising, catering, retail, and the like. The QR codes can be posted on fliers, packaging, merchandise, and banners, as well as to substitute for cash and cards in a restaurant or coffee shop. With QR codes integrated into your business, improve customer engagement and streamline operations.
Comprehensive Analytics
Subscribers of ViralQR receive detailed analytics and tracking tools in light of having a view of the core values of QR code performance. Our analytics dashboard shows aggregate views and unique views, as well as detailed information about each impression, including time, device, browser, and estimated location by city and country.
So, thank you for choosing ViralQR; we have an offer of nothing but the best in terms of QR code services to meet business diversity!
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
5. Definition…according to Morville and Rosenfeld
1. The structural design of shared information
environments.
2. The combination of organization, labeling,
search, and navigation systems within web
sites and intranets.
3. The art and science of shaping information
products and experiences to support
usability and findability.
4. An emerging discipline and community of
practice focused on bringing principles of
design and architecture to the digital
landscape.
6. Criticism & Debate
“… its focus is on the practical rather than
theoretical domain, with guidance on how to
implement Web sites and intranets that support
management and growth of information.”
Dillon, Andrew and Turnbull, Don (2010) „Information Architecture‟,
Encyclopedia of Library and Information Sciences, 3rd Edition
7. Criticism & Debate
Contradiction with Richard Saul Wurman‟s definition
“the emerging 21st century professional . . .
focused upon clarity, human understanding,
and the science of the organization of
information.”
8. Why IA matters ?
1. Cost of finding information
2. Cost of not-finding the information
3. Cost of redesign
4. Value to the brand
5. Cost of training
9. Dan Ryan, The Role and Importance of Information
Architecture
(http://www.verndale.com/Our-Thinking/The-Role-andImportance-of-Information-Architecture.aspx)
13. IA Involvements
IA Summit
IA Institute
2014, March 25: Path Ahead
iainsitute.org
ASIS&T
Evangelizes information profession and
holds conferences and publication.
18. Future of IA
Looks Great !
IA Summit 2014: Path Ahead
“IA may be the first profession that
focuses on what many call the Semantic Web of
information” - Dillon,Turnbull
…..
…
.
24. Human Computer Interaction
Definition
The design, evaluation and implementation of
interactive computing systems for human use
and with the study of major phenomena
surrounding them.
27. Interaction Design
concerned with theory,
research and practice
of designing for all kinds of
products
HCI
concerned with the design,
evaluation and
implementation of
interactive computing
system for human use
31. UX
User experience encompasses various aspects
of the end user’s interaction with the product.
Jakob Nielsen, Definition of User Experience, Blog (Nielsen Norman Group)
33. A few crucial observations – User Experience
Form governs functionality
but
parts facing user
is
governed by the
Psychology and Behavior
of the user.
1
34. A few crucial observations – User Experience
A website is a self service product.
2
36. The biggest reason User
Experience
should matter to us is because
it matters to our User
37. The biggest reason User
Experience
should matter to us is because
it matters to our User
Thank you !
Editor's Notes
A very good morning to everybody. We have gathered here this fine afternoon to learn about Information Architecture, to look back how we spent the last week having fun reading.I am sure reading and getting to know what Information Architecture is and what it deals with was very very Very confusing, almost like navigating through a jungle !So,WELCOME TO THE JUNGLE
These are the few words we encountered last week, some of them very similar to each other. The others so contrasting, some just didn’t make any senseSo my friend Shaoshing here came up with a very cool image to help us all.
This is what our job looks like. There are so many variations to what we could do, want to do and how we could do, all to arrive at one single goal, to give our users an exhilarating experience.There are many ways to do it. The one this class is about is Information Architecture. I would urge everybody to keep the position of Information Architecture here in mind, it will really help.
Sounds familiar, that was the first reading.
1. The structural design of shared information environments.2. The combination of organization, labeling, search, and navigation systems within web sites and intranets.3. The art and science of shaping information products and experiences to support usability and findability.4. An emerging discipline and community of practice focused on bringing principles of design and architecture to the digital landscape.
As much whole this definition may sound which is widely accepted as the book is commonly referred to as the “bible of IA”, actually, there has been a lot of criticism and debate on it. Most of it by the respected people in this field which creates further confusion for us naïve beginners.
Finally the most accepted definition was incompatible with Wurman’s definition. Wurman who is considered father of IA, coined the term IA and described it back in 80s.
IA needs effort. Every effort is an Investment. Hence the answer must surface if we look for What is the ROI of IA ?Cost of finding information – Time spent by employees finding the informationCost of not-finding the information – Lost customer Cost of redesign – cost of working around the existing bad design and the problem with findability and scaleValue to the brand – No matter how beautiful the brand’s website is, if the customer cant find what he wants the brand loses value in the customer’s eyeCost of training – cost of training each employees how to use the system and re-train upon redesign of the site, vicious circle
This all important work is done by us, Information Architects. Who are we ?WE ARE UNSUNG HEROES OF THE INFORMATION WORLD The beauty of IA happens underneath the surface. Much of our work is Intangible.Users will hardly look at a website and say, “wow such a beautiful sitemap !”
Journalism: Journalists, like librarians, are trained at organizing information, but in a settingthat places special emphasis on timeliness. If your web site is geared towarddelivering dynamic information, such as a news service or online magazine,someone with a background in journalism might have a great sense of how thisinformation could be best organized and delivered. Because of their writingexperience, journalists are also good candidates for architecting sites that willhave high levels of edited content.Architecture: These folks tend to have a great deal of experience studying people’sneeds and seeking behaviors, and an excellent foundation in the concepts andchallenges surrounding strategy and design Technical writingProfessionals who have spent time writing technical documentation or developingonline help systems are often well-sensitized to both the needs of users andthe potential for structuring, labeling, and describing textual content.
IA Summit – Primary annual conference for folks in this field. This summit has been answering questions like Definition of IA to showing how IA is done in various parts of the world.This year the Theme is “Path Ahead” and its being held at San Diego, CA on 25th MarIS institute – started as Asimolar Institute of IA by self defined group of information architects. Now focuses on advancing the state of IA by research, education, advocacy and community serviceThey are on twitter @iainstituteASIS&T - The organization provides administration and communications support for its various divisions, known as special-interest groups or SIGs; provides administration for geographically defined chapters; connects job seekers with potential employers; and provides organizational support for continuing education programs for information professionalsNext conference in Scotland on 26th Septhttp://www.asis.org
Semantic Web is a more meaningful web. Where information presented makes much more sense with respect to the context and business of a site. The information environments or websites are much more sensitive to language, logic and the user.Information search is more simplified and intuitive. It is a move towards a more human web or at least a more human experiencing web.This is achieved by a variety of ways. The ones with which we will be dealing is taxonomy and its recent evolution to folksonomy, organizing or dealing with user provided content. GUESS WHAT ? We are already in the web3.0 era. Just look back at how we search nowadays
Future of IA looks great The leaders, professionals and people in this field attending the IA summit are going to talk about the “Path Ahead”.We are one of the first profession to begin acting towards semantic web equipped with professional studies like masters.Internet is booming again, users are pouring data to the web, trust on remotely housed data is high, technology is moving at a fast pace…what could be a better time ahead !
Lets go back and take a look at the larger picture of IA, UX, ID and HCI.
Lets go back and take a look at the larger picture of IA, UX, ID and HCI.
The definition of interaction is this:Designing interactive products to support the way people communicate and interact in their everydaylife.
Definition: The design, evaluation and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them.
Wait ! What just happened ?!?Didn’t Interaction Design and HCI sound the same.Well….
Interaction design is the umbrella term here and HCI falls under IxD. How ? We’ll see
Interaction design is concerned with the theory, research and practice of designing for all kinds of productsHCI is concerned with the design, evaluation and implementation of interactive computing system for human use.
User experience encompasses various aspects of the end user’s interaction with the product. Those aspects include aesthetics, usability, simplicity, emotion, joy and not limited to the mentioned.Nielsen Norman group are one of the top user experience consultancy groups. A very popular other such firm is IDEO.
Form of the product follows its functionality.This makes sense for parts hidden under the product.But, when parts facing the user come into account, they are not dictated by functionality anymore.They are governed by the Psychology and behavior of the user.
A website is a self service product.No instruction manual to read beforehandNo training seminar to attend No customer service to help guide the siteThere is only UserFacing the site alone with only personal experience and wit to guide her
The biggest reason User Experience should matter to us is becauseit matters to our User