This document provides an overview of Kerry Dirks' experience and expertise in information architecture (IA). It discusses key IA concepts like structure, organization, labeling, search, and navigation. It also addresses the importance of IA, some common challenges, and how IA can be measured and improved over time with tools like wireframing, online whiteboards, keyword analysis, and card sorting. The goal is to help translate business objectives and user needs into an effective information design.
The pivotal moment, AI radically changing our lives. As optimistic apart from the clickbaity news titles like AI replacing humans Artificial Intelligence has huge potential for humanity towards a better future. Imagine eradicating diseases, fighting climate change but if we building these solutions mindfully. Human-Centric AI is a method to build these mindfully.
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Information architecture is the most critical component of your site, yet it’s often overlooked. When done correctly, it enables users to navigate logically through a site, confidently find the information they seek, and accomplish their goals. Without defining a website's structure, hierarchy, and navigation, you cannot ensure a consistent user-experience, and run the risk of frustrating visitors, and ultimately, losing them for good.
Intro to IA/IxD/UXD in the agency worldKarri Ojanen
General introduction to the process, purpose and value of information architecture, user experience and interaction design in the (advertising) agency world.
The pivotal moment, AI radically changing our lives. As optimistic apart from the clickbaity news titles like AI replacing humans Artificial Intelligence has huge potential for humanity towards a better future. Imagine eradicating diseases, fighting climate change but if we building these solutions mindfully. Human-Centric AI is a method to build these mindfully.
Information Architecture: Get Your Blue Prints in OrderBusinessOnline
Information architecture is the most critical component of your site, yet it’s often overlooked. When done correctly, it enables users to navigate logically through a site, confidently find the information they seek, and accomplish their goals. Without defining a website's structure, hierarchy, and navigation, you cannot ensure a consistent user-experience, and run the risk of frustrating visitors, and ultimately, losing them for good.
Intro to IA/IxD/UXD in the agency worldKarri Ojanen
General introduction to the process, purpose and value of information architecture, user experience and interaction design in the (advertising) agency world.
In this presentation, Perficient leverages its extensive SharePoint user experience design, customization, and implementation expertise to guide you in understanding the criticality of SharePoint user experience (UX) in driving user adoption, and to provide you with user experience best practices in the areas of information architecture and visual design, technical configuration and customization, and user experience server deployments.
Intro to Information Architecture for Web SitesChris Farnum
A presentation for the LA2M lunch group, Sept 9th, 2009. Ann Arbor, MI.
Chris Farnum will lead a discussion about Information Architecture - what IA is and how it contributes to the process of creating great user experiences. He’ll talk about some of the basics including site organization, labels, taxonomies, and navigation. We’ll also consider how IA relates to online marketing and recent trends.
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What’s the most valuable UX method? What are the best UX tools? What techniques do teams use the most? This presentation covers those topics and more in fresh findings from research with UX practitioners from across the industry. You’ll learn something useful whether you’re a manager, a seasoned pro, a newcomer planning your next career move, or just want a few ideas about new skills to learn.
SharePoint My Sites: Aligning Business Needs, Corporate Culture & SharePoint ...Perficient, Inc.
In this presentation, Perficient experts explain the core components and capabilities of SharePoint My Sites. From business drivers and cultural considerations to feature combining and customization, the presentation outlines best practices that enable the use of My Sites for effective collaboration.
As a UX team of one in the Information Systems division at Toyota, I created this slide deck to help my team members understand who I am, my skills, and preferred process. To be more effective in persuading stakeholders, I emphasized the parallels between the Toyota Way and Design Thinking.
Large scale social recommender systems and their evaluationMitul Tiwari
This talk will give an overview of some of the large-scale recommender systems at LinkedIn such as People You May Know (PYMK) and Suggested Skills Endorsements. This talk will also address how we formulate machine learning modeling problems to build these recommender systems and evaluate our models. Modeling for these recommender systems involves careful feature engineering and incorporating user feedback - both explicit and implicit. This talk will describe how we feature engineer through an example of modeling organizational overlap between people for link prediction and community detection over social graph. Also, how we incorporate user feedback through impression discounting ignored recommended results will be described. Careful evaluation of modeling changes both offline and online (A/B testing) is inherent part of measuring effectiveness of our recommender systems. We have built a sophisticated end-to-end A/B testing and evaluation platform called XLNT at LinkedIn and this talk will also cover how we use XLNT for power analysis, A/B testing, and measuring confidence of the results.
Data-Ed Online Webinar: Data Architecture RequirementsDATAVERSITY
Data architecture is foundational to an information-based operational environment. It is data architecture that organizes data assets so they can be used in your business strategy to create real business value. Even though this is important, data architectures are still being used ineffectively. The various uses of data architecture are referenced to inform, clarify, understand, and resolve aspects of a variety of business problems commonly encountered in organizations. As opposed to showing how to architect data, your presenter Dr. Peter Aiken will show how to use data architecture to solve business problems. The goal is for you to be able to envision a number of uses for data architectures that will maximize your organization’s competitive advantage.
Takeaways:
•How to utilize data architecture to address a broad variety of organizational challenges and how to utilize data architectures in support of business strategy
•Understanding foundational data architecture concepts based on the DAMA DMBOK
•Data architecture guiding principles & best practices
In this presentation, Perficient leverages its extensive SharePoint user experience design, customization, and implementation expertise to guide you in understanding the criticality of SharePoint user experience (UX) in driving user adoption, and to provide you with user experience best practices in the areas of information architecture and visual design, technical configuration and customization, and user experience server deployments.
Intro to Information Architecture for Web SitesChris Farnum
A presentation for the LA2M lunch group, Sept 9th, 2009. Ann Arbor, MI.
Chris Farnum will lead a discussion about Information Architecture - what IA is and how it contributes to the process of creating great user experiences. He’ll talk about some of the basics including site organization, labels, taxonomies, and navigation. We’ll also consider how IA relates to online marketing and recent trends.
The State of UX: Industry Trends & Survey Results - IA Summit 2017Lyle Kantrovich
What’s the most valuable UX method? What are the best UX tools? What techniques do teams use the most? This presentation covers those topics and more in fresh findings from research with UX practitioners from across the industry. You’ll learn something useful whether you’re a manager, a seasoned pro, a newcomer planning your next career move, or just want a few ideas about new skills to learn.
SharePoint My Sites: Aligning Business Needs, Corporate Culture & SharePoint ...Perficient, Inc.
In this presentation, Perficient experts explain the core components and capabilities of SharePoint My Sites. From business drivers and cultural considerations to feature combining and customization, the presentation outlines best practices that enable the use of My Sites for effective collaboration.
As a UX team of one in the Information Systems division at Toyota, I created this slide deck to help my team members understand who I am, my skills, and preferred process. To be more effective in persuading stakeholders, I emphasized the parallels between the Toyota Way and Design Thinking.
Large scale social recommender systems and their evaluationMitul Tiwari
This talk will give an overview of some of the large-scale recommender systems at LinkedIn such as People You May Know (PYMK) and Suggested Skills Endorsements. This talk will also address how we formulate machine learning modeling problems to build these recommender systems and evaluate our models. Modeling for these recommender systems involves careful feature engineering and incorporating user feedback - both explicit and implicit. This talk will describe how we feature engineer through an example of modeling organizational overlap between people for link prediction and community detection over social graph. Also, how we incorporate user feedback through impression discounting ignored recommended results will be described. Careful evaluation of modeling changes both offline and online (A/B testing) is inherent part of measuring effectiveness of our recommender systems. We have built a sophisticated end-to-end A/B testing and evaluation platform called XLNT at LinkedIn and this talk will also cover how we use XLNT for power analysis, A/B testing, and measuring confidence of the results.
Data-Ed Online Webinar: Data Architecture RequirementsDATAVERSITY
Data architecture is foundational to an information-based operational environment. It is data architecture that organizes data assets so they can be used in your business strategy to create real business value. Even though this is important, data architectures are still being used ineffectively. The various uses of data architecture are referenced to inform, clarify, understand, and resolve aspects of a variety of business problems commonly encountered in organizations. As opposed to showing how to architect data, your presenter Dr. Peter Aiken will show how to use data architecture to solve business problems. The goal is for you to be able to envision a number of uses for data architectures that will maximize your organization’s competitive advantage.
Takeaways:
•How to utilize data architecture to address a broad variety of organizational challenges and how to utilize data architectures in support of business strategy
•Understanding foundational data architecture concepts based on the DAMA DMBOK
•Data architecture guiding principles & best practices
Presentation to client management on the Why's and What's around the AppDNA product. Why is this product important and What are its capabilities for your business.
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Leverage Collaboration for Innovation - Omaha SharePoint Saturday 2014Kerry Dirks MCPS MS
The ability to innovate within a collaborative structure is a top strategic priority of global CEO's and CIO's. The technology industry is no respecter of tradition; a business needs to continue to innovate and re-invent its business to achieve competitive advantage. Collaboration is a key component within the innovation process model. We will review an effective Innovation Model and the keys to building a culture of innovation within your business.
Project Request Mobile Approvals with SharePoint 2010 No Code SolutionKerry Dirks MCPS MS
Project Requests entered internal to a business require review and approval of others via their desktop, laptop or mobile devices (i.e.; phone, laptop, tablet, etc.). This solution was accomplished using the SharePoint 2010 tools of InfoPath & SharePoint Designer Workflow; Exchange was used for the workflow email redirection.
2. About Me
• Experience
28+ Years In IT
• Roles
Developer, Business Analyst, Systems Analyst,
Application Manager, SharePoint Solutions
Specialist
• Products
Microsoft .Net/Sharepoint, Oracle/PeopleSoft,
Adobe Products, Bluebeam PDF
• Industries
Insurance (Mutual of Omaha), Real-Time Data
(Telvent/DTN), Credit Card Systems (First Data),
Architecture/Engineering (HDRInc)
Twitter @kerdirks
LinkedIn http://www.linkedin.com/in/kerrydirks
Blog http://kerdirks.wordpress.com
3. IA Context
Elements of User Experience
IA is the lynchpin
between ...
• the original
vision and
objectives of the
site owner
AND
• the first
impression of
your site from
the perspective
of the target
audience
Source: Jesse James Garrett
4. IA Importance
• Cost of finding (time, frustration)
• Cost of not finding (bad decisions, alternate channels)
• Cost of construction (staff, technology, planning, bugs)
• Cost of maintenance (content management, redesigns)
• Cost of training (employees, turnover)
• Value of education (related products, projects, people)
• Value of brand (identity, reputation, trust)
6. IA Concepts
• Relative to Interpretation
– each statement is vague
– each person would have their own interpretation
and experience for each
• Relative to Expectations
– my definition of each varies
• Relative to Perspective
– role, position, hierarchy
7. IA Concepts
• Relative to Experience
– historical background
– current process
• Relative to Usage
– how I use the information varies from others
– step 14 is different from step 25 (assembly line)
8. IA Solutions
Inspector Gadget v2.1 Hyper Flex
Quadro Angled Super Slicer
iPhone 5 Touch Pinch Snip Snap Drag
Drop Swipe Hand Held Gizmo
9. IA Definitions
Information Architecture (IA)
• structural design of shared information
• is the art and science of organizing and labeling ...
for usability
• combination of organization, labeling, search and
navigation systems
Source: Wikipedia
13. IA Maturity
Best Practices
• Research / Analytics
• Strategy
• Management
• Relationships
• Organization
• Navigation
Source: UXMatters
14. IA Progress
Steps
• communicate vision & objectives
• identify targets and steps ahead
• maturity varies by org, group, audience , role
• establish stages of learning & expectations
• measure results
• show continuous improvement
15. IA Metrics
Context
Content Users
IA
Context
Content Users
IA
Overall Usability Improves In Direct Correlation With IA
• better audience personas
• better content metadata, options, views, filters
• better context through awareness training
17. IA Tools
• Word Usage
– Google Adwords [Account Required]
• Keyword Tool
• Contextual Targeting Tool
– Bing Search Suggestions
– Web Site Search Results
• Card Sorting
– UXSort [source]
– WebSort / PlainFrame [source]
– Excel
Editor's Notes
9/16/12
When we talk about IA, there is an underlying perception that this perfect nirvana is effortless and that anyone can do it.
There is a prevailing mindset in our corporate culture [from the Business User, Manager, CIO, maybe even yourself]
that IA can magically create the perfect solution
that IA just happens
That an IT Professional, with no help from the end user
can whip up a solution that will make their head spin with joy
That has never worked in the past AND it still won’t work well into the future.
So, Why IA?
Do Any of these statements look familiar
Have you heard them spoken by your clients or business users
Maybe you have project requirements that look like these
Maybe your CIO wants you to meet all of these objectives
Each one of those statements leads to one conclusion ...
You need a simple solution that will solve everyone’s problems
You need the Inspector Gadget v2.1 Hyper Flex Quadro Angled Super Slicer
iPhone 5 Touch Pinch Snip Snap Drag Drop Swipe Hand Held Gizmo
Each of these devices may solve one or more problems ... easily.
In the right place, at the right time with the right problem ... these devices will make your life better.
So, how do we get from where we are ... to where we need to be?
And, what does IA have to offer along the way?
You need a simple solution that will solve everyone’s problems
You need the Inspector Gadget v2.1 Hyper Flex Quadro Angled Super Slicer
iPhone 5 Touch Pinch Snip Snap Drag Drop Swipe Hand Held Gizmo
Each of these devices may solve one or more problems ... easily.
In the right place, at the right time with the right problem ... these devices will make your life better.
So, how do we get from where we are ... to where we need to be?
And, what does IA have to offer along the way?
When we think of IA; it is usually demonstrated with 3 circles where IA is the intersection
Context
this involves not only the current ideas and understands
but also the history
Content
type of content (documents, pictures, etc.)
structure
Users
identifies who they are
their roles
their processes
Let’s look at a few real life scenarios
From your perspective, answer these questions
organized
intuitive
3 clicks away
relevant
easy to find
aesthetically pleasing
consistent look & feel
Your answers to the above questions are simply your opinion as you look from the outside in.
Why? Because
you are not the User
you do not own the Content
you do not have the proper Context
Your answers are simply Opinions.
From your perspective, answer these questions
organized
intuitive
3 clicks away
relevant
easy to find
aesthetically pleasing
consistent look & feel
Your answers to the above questions are simply your opinion as you look from the outside in.
Why? Because
you are not the User
you do not own the Content
you do not have the proper Context
Your answers are simply Opinions.
The organization level of IA Maturity is directly proportional to the intentional execution of its Best Practices
IA Research & Analytics*methods for creating and assessing the performance of the IA
user behavior
contextual inquiry
content analysis
IA Strategy*identify IA fit with pre-existing IA strategy
alignment with enterprise objectives
single, multi or cross domain strategies
IA Management*processes and rules to enforce and preserve the effectiveness of the IA
metadata guidelines
ownership
empowerment
IA Relationships*how do we define the information for flexibility and extensibility
content model
metadata
domain model
IA Organization*how should we group the information
taxonomy
content matrix
dictionary or thesaurus
IA Navigation*identify retrieval methods for finding information
search
hierarchal menu
user feedback or recommendations
The organization needs to be intentional and get everyone on board
Make the vision and objectives visible to the organization
Go after low hanging fruit (biggest bang for the buck)
Establish awareness & training program
target content by audience
Maturity variances
Success depends on what is measured and the results of those measurements.
The objective of IA is to improve upon the user experience through
better audience personas
better content metadata, views, filters
better context through understanding of the historical as well as the now (training)