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Region          Names
         Shanthala Prasad
  A      Shilpa Kedia
  S      Rejily Chacko
  I      Surya Prajapathi
  A      TBH
         Prema
         Elvin
  E      Sajna
  M      Sindhu
  E      Sunitha H
  A      Suchi
         Ramya
         Ram
  N      Shankar
  A      Rajesh
  M      Shiva
Countries
China; Japan; India
Australia; New Zealand; Malaysia; Singapore
Philippines; HongKong; Thailand
Indonesia; Korea; Taiwan; Pakistan; Bangladesh; Vietnam; Sri Lanka;
India Professional
EMBU
CEMA (Markets)
CEMA (Professional)
CEMA (Markets)
CEMA (Professional)
UK (Professional)
3408; Payroll; Amex
3376; 3411; 9300; 9301

                                      US activity Split'!A1
Bank Open Items > 30 days

Names              30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
Shanthala Prasad
Shilpa Kedia
Rejily Chacko
Surya Prajapathi
Prema
Elvin
Sunitha
Sajna
Sindhu
Suchi
Ramya
Ram
Shankar
Rajesh
Shiva


                                                    ASIA
           12
           10
             8
             6                                                                      Shanthala Prasad
                                                                                    Shilpa Kedia
             4
                                                                                    Rejily Chacko
             2                                                                      Surya Prajapathi
             0



                                                                                                     11
             11




                             11




                                               11




                                                                  11




                                                                                 11




                                                                                                    0
            0




                            0




                                               0




                                                                0




                                                                                0
         .2




                         .2




                                            .2




                                                             .2




                                                                             .2




                                                                                                 .2
         9




                         0




                                           0




                                                              0




                                                                             0




                                                                                                 0
                                                                                              .1
      .0




                      .1




                                        .1




                                                           .1




                                                                          .1




                                                                                            04
    30




                    07




                                       14




                                                       21




                                                                        28




                                            UK & NAM
      12

      10
                                                                                           Suchi
       8                                                                                   Ramya
                                                                                           Ram
       6
                                                                                           Shankar
       4                                                                                   Rajesh
                                                                                           Shiva
       2

       0
     30.09.2011      07.10.2011       14.10.2011       21.10.2011      28.10.2011         04.10.2011
30
     .0
        9   .2




                        0
                            2
                                4
                                    6
                                        8
                                            10
                                                 12
               0   11


07
     .1
        0   .2
               0   11


14
     .1
        0   .2
               0   11




                                                      EMEA
21
     .1
        0   .2
               0   11


28
     .1
        0   .2
               0   11


04
     .1                 Elvin

                        Sajna
        0
                        Prema




                        Sindhu
            .2
               0   11   Sunitha
Completed Queue > 15 days

Names               30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
Shanthala Prasad
Shilpa Kedia
Rejily Chacko
Surya Prajapathi
Prema
Elvin
Sunitha
Sajna
Sindhu
Suchi
Ramya
Ram
Shankar
Rajesh
Shiva

       12                                                                                     12

       10                                                                                     10

          8                                                                                    8

          6                                                    Shanthala Prasad                6
                                                               Shilpa Kedia
          4                                                    Rejily Chacko                   4
                                                               Surya Prajapathi
          2                                                                                    2

          0                                                                                    0




                                                                                               11




                                                                                                           11
          11




                                                   11




                                                                                11
                          11




                                      11




                                                                   11




                                                                                                0




                                                                                                            0
         0




                        0




                                                    0




                                                                                0
                                       0




                                                                 0




                                                                                             .2




                                                                                                         .2
      .2




                     .2




                                    .2




                                                 .2




                                                              .2




                                                                             .2




                                                                                           9




                                                                                                       0
      9




                      0




                                  0




                                               0




                                                               0




                                                                            0




                                                                                        .0




                                                                                                    .1
   .0




                   .1




                                            .1




                                                                         .1
                               .1




                                                            .1




                                                                                        30




                                                                                                    07
 30




                                            21




                                                                        04
               07




                               14




                                                         28




          12

          10

           8                                                            Suchi
                                                                        Ramya
           6
                                                                        Ram
           4                                                            Shankar
                                                                        Rajesh
           2                                                            Shiva
           0
          11




                                       11
                          11




                                                    11




                                                                   11




                                                                                 11
          0




                                       0




                                                                 0
                        0




                                                    0




                                                                                0
       .2




                     .2




                                    .2




                                                 .2




                                                              .2




                                                                             .2
      9




                      0




                                   0




                                                0




                                                               0




                                                                             0
   .0




                                .1




                                                            .1
                   .1




                                             .1




                                                                          .1
  30




                               14
               07




                                            21




                                                         28




                                                                        04
30
     .0
        9   .2




                                            10
                                                 12




                        0
                            2
                                4
                                    6
                                        8
               0   11


07
     .1
        0   .2
               0   11


14
     .1
        0   .2
               0   11


21
     .1
        0   .2
               0   11


28
     .1
        0   .2
               0   11


04



                            Elvin
     .1




                            Sajna
        0
                            Prema




                            Sindhu
            .2


                            Sunitha
               0   11
Rejections Pending

Names                30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
Shanthala Prasad
Shilpa Kedia
Rejily Chacko
Surya Prajapathi
Prema
Elvin
Sunitha
Sajna
Sindhu
Suchi
Ramya
Ram
Shankar
Rajesh
Shiva


       12                                                                                      12

       10                                                                                      10

          8                                                                                     8

          6                                                       Shanthala Prasad              6
                                                                  Shilpa Kedia
          4                                                       Rejily Chacko                 4
                                                                  Surya Prajapathi
          2                                                                                     2

          0                                                                                     0



                                                                                                11




                                                                                                            11
          11




                                                      11
                          11




                                       11




                                                                    11




                                                                                   11




                                                                                                 0




                                                                                                             0
         0




                        0




                                                     0
                                       0




                                                                    0




                                                                                   0




                                                                                              .2




                                                                                                          .2
      .2




                     .2




                                    .2




                                                  .2




                                                                 .2




                                                                                .2




                                                                                            9




                                                                                                        0
      9




                      0




                                   0




                                                  0




                                                                0




                                                                               0




                                                                                         .0




                                                                                                     .1
   .0




                   .1




                                               .1
                                .1




                                                             .1




                                                                            .1




                                                                                         30




                                                                                                     07
 30




                                             21
               07




                               14




                                                            28




                                                                           04




                                                                                                                 1
       12

       10

          8                                                               Suchi
                                                                          Ramya
          6
                                                                          Ram
          4                                                               Shankar
                                                                          Rajesh
          2                                                               Shiva
          0
          11




                                                      11




                                                                                   11
                          11




                                      11




                                                                   11
         0




                        0




                                                     0




                                                                                   0
                                       0




                                                                    0
      .2




                     .2




                                    .2




                                                  .2




                                                                 .2




                                                                                .2
      9




                      0




                                  0




                                                  0




                                                               0




                                                                               0
   .0




                   .1




                                               .1




                                                                            .1
                               .1




                                                            .1
 30




                                             21




                                                                           04
               07




                               14




                                                            28
30
     .0
        9   .2




                        0
                            2
                                4
                                    6
                                        8
                                            10
                                                 12
               0   11


07
     .1
        0   .2
               0   11


14
     .1
        0   .2
               0   11


21
     .1
        0   .2
               0   11


28
     .1
        0   .2
               0   11


04




                            Elvin
     .1




                            Sajna
        0



                            Prema




                            Sindhu
            .2




                            Sunitha
               0   11
Unanswered Emails > 48hrs

Names                30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
Shanthala Prasad
Shilpa Kedia
Rejily Chacko
Surya Prajapathi
Prema
Elvin
Sunitha
Sajna
Sindhu
Suchi
Ramya
Ram
Shankar
Rajesh
Shiva

       12                                                                                   12
       10                                                                                   10
          8                                                                                     8
          6                                                    Shanthala Prasad
                                                                                                6
                                                               Shilpa Kedia
          4                                                    Rejily Chacko                    4
                                                               Surya Prajapathi
          2                                                                                     2
          0                                                                                     0
          11




                                                    11




                                                                                 11
                          11




                                       11




                                                                   11




                                                                                                11




                                                                                                            11
         0




                        0




                                                    0




                                                                                0
                                       0




                                                                 0




                                                                                              0




                                                                                                             0
      .2




                     .2




                                    .2




                                                 .2




                                                              .2




                                                                             .2




                                                                                           .2




                                                                                                          .2
      9




                      0




                                   0




                                                0




                                                               0




                                                                             0




                                                                                            9




                                                                                                        0
   .0




                   .1




                                             .1




                                                                          .1
                                .1




                                                            .1




                                                                                         .0




                                                                                                                 .1
                                                                                                     .1
 30




                                            21




                                                                        04
               07




                               14




                                                         28




                                                                                      30




                                                                                                                 14
                                                                                                     07
       12

       10

          8                                                             Suchi
                                                                        Ramya
          6
                                                                        Ram
          4                                                             Shankar
                                                                        Rajesh
          2                                                             Shiva
          0
          11




                                                   11




                                                                                 11
                          11




                                      11




                                                                   11
         0




                        0




                                                    0




                                                                                0
                                       0




                                                                 0
      .2




                     .2




                                    .2




                                                 .2




                                                              .2




                                                                             .2
      9




                      0




                                  0




                                               0




                                                               0




                                                                             0
   .0




                   .1




                                            .1




                                                                          .1
                               .1




                                                            .1
 30




                                            21




                                                                        04
               07




                               14




                                                         28
30
     .0
        9   .2




                        0
                            2
                                4
                                    6
                                        8
                                            10
                                                 12
               0   11


07
     .1
        0   .2
               0   11


14
     .1
        0   .2
               0   11


21
     .1
        0   .2
               0   11


28
     .1
        0   .2
               0   11


04




                            Elvin
     .1




                            Sajna
        0



                            Prema




                            Sindhu
            .2




                            Sunitha
               0   11
US Distribution of work load on a monthly rotation basis
                               Shiva
Regular Payment Batches for all US company codes (Weekly)
AMEX batches (Monday & Thursday)
Extra payment batches (daily)
Payment remittance - 30 mins approx depending upon volume
Pay today emails
Message center - monitoring rejections (daily) - 15 Mins approx
SO01 - RBC - monitoring rejections (daily) - 15 mins approx
Check voiding
Daily email queries/response
Weekly reporting - Anoop - 30 mins approx

Monthly reporting - Kathy - 30 mins approx
Completed Q (weekly)
Bank open items - 1063,1077, 1023, 1033, 1035, 1082, 1044, 1162
Rajesh
Daily email queries/response
Payment rejections for all company codes- Via email
Payment rejections for all company codes- Via R2R Folks
Bank Notifications emails (daily)
Eserve rejections/updations (daily)
Funds transfer Payments (once a month)
Check Voiding
Completed Q (weekly)
Bank open items - 0010 & RBC
Pay in fulls for manual bookings
ap.maintenance - Follow up on vendors on hold/bank account
details & ensuring payments are made on time
Shankar
Completed Q
Reduction in the no of Refund line items for all US Company codes
Check voiding
Daily emails Queries/response
Bank open items - 1002, 1129, 9302 & 1112
Working on overdue itmes 2 weeks in advance
Profile Rating
Shanthala Prasad       1          2        3   4         5      6   7   8
Shilpa Kedia           1          2        3   4         5      6   7   8
Rejily Chacko          1          2        3   4         5      6   7   8
Surya Prajapathi       1          2        3   4         5      6   7   8
Prema                  1          2        3   4         5      6   7   8
Elvin                  1          2        3   4         5      6   7   8
Sunitha                1          2        3   4         5      6   7   8
Sajna                  1          2        3   4         5      6   7   8
Sindhu                 1          2        3   4         5      6   7   8
Suchi                  1          2        3   4         5      6   7   8
Ramya                  1          2        3   4         5      6   7   8
Ram                    1          2        3   4         5      6   7   8
Shankar                1          2        3   4         5      6   7   8
Rajesh                 1          2        3   4         5      6   7   8
Shiva                  1          2        3   4         5      6   7   8


Factors Affecting the rating
                   1 Verbal Skill
                   2 Energy Level
                   3 Assertiveness
                   4 Attitude
                   5 Decisiveness
                   6 Manageability
                   7 Objective Judgement
                   8 Accomodating
9   10
9   10
9   10
9   10
9   10
9   10
9   10
9   10
9   10
9   10
9   10
9   10
9   10
9   10
9   10

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Individual reporting

  • 1. Region Names Shanthala Prasad A Shilpa Kedia S Rejily Chacko I Surya Prajapathi A TBH Prema Elvin E Sajna M Sindhu E Sunitha H A Suchi Ramya Ram N Shankar A Rajesh M Shiva
  • 2. Countries China; Japan; India Australia; New Zealand; Malaysia; Singapore Philippines; HongKong; Thailand Indonesia; Korea; Taiwan; Pakistan; Bangladesh; Vietnam; Sri Lanka; India Professional EMBU CEMA (Markets) CEMA (Professional) CEMA (Markets) CEMA (Professional) UK (Professional) 3408; Payroll; Amex 3376; 3411; 9300; 9301 US activity Split'!A1
  • 3.
  • 4. Bank Open Items > 30 days Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011 Shanthala Prasad Shilpa Kedia Rejily Chacko Surya Prajapathi Prema Elvin Sunitha Sajna Sindhu Suchi Ramya Ram Shankar Rajesh Shiva ASIA 12 10 8 6 Shanthala Prasad Shilpa Kedia 4 Rejily Chacko 2 Surya Prajapathi 0 11 11 11 11 11 11 0 0 0 0 0 0 .2 .2 .2 .2 .2 .2 9 0 0 0 0 0 .1 .0 .1 .1 .1 .1 04 30 07 14 21 28 UK & NAM 12 10 Suchi 8 Ramya Ram 6 Shankar 4 Rajesh Shiva 2 0 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011
  • 5. 30 .0 9 .2 0 2 4 6 8 10 12 0 11 07 .1 0 .2 0 11 14 .1 0 .2 0 11 EMEA 21 .1 0 .2 0 11 28 .1 0 .2 0 11 04 .1 Elvin Sajna 0 Prema Sindhu .2 0 11 Sunitha
  • 6. Completed Queue > 15 days Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011 Shanthala Prasad Shilpa Kedia Rejily Chacko Surya Prajapathi Prema Elvin Sunitha Sajna Sindhu Suchi Ramya Ram Shankar Rajesh Shiva 12 12 10 10 8 8 6 Shanthala Prasad 6 Shilpa Kedia 4 Rejily Chacko 4 Surya Prajapathi 2 2 0 0 11 11 11 11 11 11 11 11 0 0 0 0 0 0 0 0 .2 .2 .2 .2 .2 .2 .2 .2 9 0 9 0 0 0 0 0 .0 .1 .0 .1 .1 .1 .1 .1 30 07 30 21 04 07 14 28 12 10 8 Suchi Ramya 6 Ram 4 Shankar Rajesh 2 Shiva 0 11 11 11 11 11 11 0 0 0 0 0 0 .2 .2 .2 .2 .2 .2 9 0 0 0 0 0 .0 .1 .1 .1 .1 .1 30 14 07 21 28 04
  • 7. 30 .0 9 .2 10 12 0 2 4 6 8 0 11 07 .1 0 .2 0 11 14 .1 0 .2 0 11 21 .1 0 .2 0 11 28 .1 0 .2 0 11 04 Elvin .1 Sajna 0 Prema Sindhu .2 Sunitha 0 11
  • 8. Rejections Pending Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011 Shanthala Prasad Shilpa Kedia Rejily Chacko Surya Prajapathi Prema Elvin Sunitha Sajna Sindhu Suchi Ramya Ram Shankar Rajesh Shiva 12 12 10 10 8 8 6 Shanthala Prasad 6 Shilpa Kedia 4 Rejily Chacko 4 Surya Prajapathi 2 2 0 0 11 11 11 11 11 11 11 11 0 0 0 0 0 0 0 0 .2 .2 .2 .2 .2 .2 .2 .2 9 0 9 0 0 0 0 0 .0 .1 .0 .1 .1 .1 .1 .1 30 07 30 21 07 14 28 04 1 12 10 8 Suchi Ramya 6 Ram 4 Shankar Rajesh 2 Shiva 0 11 11 11 11 11 11 0 0 0 0 0 0 .2 .2 .2 .2 .2 .2 9 0 0 0 0 0 .0 .1 .1 .1 .1 .1 30 21 04 07 14 28
  • 9. 30 .0 9 .2 0 2 4 6 8 10 12 0 11 07 .1 0 .2 0 11 14 .1 0 .2 0 11 21 .1 0 .2 0 11 28 .1 0 .2 0 11 04 Elvin .1 Sajna 0 Prema Sindhu .2 Sunitha 0 11
  • 10. Unanswered Emails > 48hrs Names 30.09.2011 07.10.2011 14.10.2011 21.10.2011 28.10.2011 04.10.2011 Shanthala Prasad Shilpa Kedia Rejily Chacko Surya Prajapathi Prema Elvin Sunitha Sajna Sindhu Suchi Ramya Ram Shankar Rajesh Shiva 12 12 10 10 8 8 6 Shanthala Prasad 6 Shilpa Kedia 4 Rejily Chacko 4 Surya Prajapathi 2 2 0 0 11 11 11 11 11 11 11 11 0 0 0 0 0 0 0 0 .2 .2 .2 .2 .2 .2 .2 .2 9 0 0 0 0 0 9 0 .0 .1 .1 .1 .1 .1 .0 .1 .1 30 21 04 07 14 28 30 14 07 12 10 8 Suchi Ramya 6 Ram 4 Shankar Rajesh 2 Shiva 0 11 11 11 11 11 11 0 0 0 0 0 0 .2 .2 .2 .2 .2 .2 9 0 0 0 0 0 .0 .1 .1 .1 .1 .1 30 21 04 07 14 28
  • 11. 30 .0 9 .2 0 2 4 6 8 10 12 0 11 07 .1 0 .2 0 11 14 .1 0 .2 0 11 21 .1 0 .2 0 11 28 .1 0 .2 0 11 04 Elvin .1 Sajna 0 Prema Sindhu .2 Sunitha 0 11
  • 12. US Distribution of work load on a monthly rotation basis Shiva Regular Payment Batches for all US company codes (Weekly) AMEX batches (Monday & Thursday) Extra payment batches (daily) Payment remittance - 30 mins approx depending upon volume Pay today emails Message center - monitoring rejections (daily) - 15 Mins approx SO01 - RBC - monitoring rejections (daily) - 15 mins approx Check voiding Daily email queries/response Weekly reporting - Anoop - 30 mins approx Monthly reporting - Kathy - 30 mins approx Completed Q (weekly) Bank open items - 1063,1077, 1023, 1033, 1035, 1082, 1044, 1162
  • 13. Rajesh Daily email queries/response Payment rejections for all company codes- Via email Payment rejections for all company codes- Via R2R Folks Bank Notifications emails (daily) Eserve rejections/updations (daily) Funds transfer Payments (once a month) Check Voiding Completed Q (weekly) Bank open items - 0010 & RBC Pay in fulls for manual bookings ap.maintenance - Follow up on vendors on hold/bank account details & ensuring payments are made on time
  • 14. Shankar Completed Q Reduction in the no of Refund line items for all US Company codes Check voiding Daily emails Queries/response Bank open items - 1002, 1129, 9302 & 1112 Working on overdue itmes 2 weeks in advance
  • 15. Profile Rating Shanthala Prasad 1 2 3 4 5 6 7 8 Shilpa Kedia 1 2 3 4 5 6 7 8 Rejily Chacko 1 2 3 4 5 6 7 8 Surya Prajapathi 1 2 3 4 5 6 7 8 Prema 1 2 3 4 5 6 7 8 Elvin 1 2 3 4 5 6 7 8 Sunitha 1 2 3 4 5 6 7 8 Sajna 1 2 3 4 5 6 7 8 Sindhu 1 2 3 4 5 6 7 8 Suchi 1 2 3 4 5 6 7 8 Ramya 1 2 3 4 5 6 7 8 Ram 1 2 3 4 5 6 7 8 Shankar 1 2 3 4 5 6 7 8 Rajesh 1 2 3 4 5 6 7 8 Shiva 1 2 3 4 5 6 7 8 Factors Affecting the rating 1 Verbal Skill 2 Energy Level 3 Assertiveness 4 Attitude 5 Decisiveness 6 Manageability 7 Objective Judgement 8 Accomodating
  • 16. 9 10 9 10 9 10 9 10 9 10 9 10 9 10 9 10 9 10 9 10 9 10 9 10 9 10 9 10 9 10