This document provides a summary of Nafees Mathew's qualifications and experience. It summarizes that Nafees has over 10 years of experience in facilities management, general administration, and strategic planning. It also lists his educational background which includes a B.Ed, Master's in Public Personal Management, and Bachelor's degree. His experience includes roles at UBS, Deloitte Consulting, GE Capital, Satyam GESoftware Services, and Standard Chartered Bank in facilities management, operations support, and administrative functions.

1. Nafees Mathew
nafees.mathew@gmail.com +91 9849037739
Synopsis
Proactive, performance driven & dynamic professional with 10 + years of progressive expertise,
Highly dedicated and take charge professional with comprehensive leadership and management
experience within the industry, combined with solid experience in categorizing, prioritizing, and
planning projects effectively,possess proven ability in managing overall aspects of facilities
management & general administration.
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Process Improvement, Strategic Planning, Vendor Management, Space Analysis, Expense Control, Needs
Assessment, Training & Development, Hospitality Management, Calendar Management, Travel & Ticket
Management, New Set up Initiatives, Location BCP champion, CSR initiatives
 Adept at Streamlining existing processes to enhance efficiencies while minimizing operational time
& costs.
 Deft at handling the process of technical estimation, pricing, order procurement and collection.
 Excellent Interpersonal, communication skills
 Versatile & Easily interfaces with high profile clients, staff & vendor partners.
 Demonstrated abilities in customer service
 Key player in drafting & designing SOP, internal communications
 Strong analytical and troubleshooting abilities
Scholastics
 B.Ed. from Osmania University 2014.
 Master of Arts in Public Personal Management from Osmania University, 2003.
 Bachelor of Arts from Osmania University, 2001
Born on 20th of June 1980
Residing in Hyderabad, 1-4-190/12 Ground Floor, Kamala Residency, Bhaskar Rao Nagar, Sanikpuri

2. UBS (CognizantTechnologies) – Hyderabad
Executive – Corporate Admin Service 2006 –2011
 Corporate Admin Service is the Operations support group at UBS. It handles all the administrative and
facility management activities like Soft Services, Engineering, Hospitality, F&B, Transport, Invoice
Management and Vendor Management.
 Area in Sq.ft Managed : 3,70,000 SFT (STPI) & 2,2500 (SEZ)
 Head Count: STPI -3500 & SEZ 2,500.
 Ensure Outsourced Service Vendors and Support Staff meet Facility Requirement and adhere to the
SLA’s defined.
 Managing an array of operations for the facility from Soft Services, Hospitality, F&B operations, Space
management, Pest control, helpdesk, Gymnasium, Recreational Facilities, Reprographics, courier
management, key management, Medical room, landscaping, paper management, Shredding
management, Conference room management & General Administration.
 Review the Monthly Managing budget v/s actual spent with all the outsourced vendors, review weekly
internal meetings,
 Forecasting budget, Procurement, Inventory management and Monthly reports.
 Daily walk rounds with the FM team to identify issues and close them within timelines.
 Core team member for conducting the well ness camps which will benefit the employees and the
organization. (Blood donation, Eye donation, Fit for life, Lectures, happy giving day, Earth day, EHS day
celebrations etc…)
 Ensure all the Statutory Compliance are met for the services
 Coordinate with the Project & Property management teams to take over the new floors.
 Guest House management
 Black Berry Logistics
 Space Management & Efficient Process for New Hire Workstation set up.
Jones Lang LaSalle
Team lead at Bank of America
Duty Manager at Deloitte Consulting IndiaPvtLtd 2004 – 2006
Area in Sq.ft 4,80,000 & 5,500 Employees
 To provide Help Desk services in accordance with company policies, procedures and processes. Achievement
of the Key Performance Indicators and Service Level Agreement targets.
 Work closely with Engineering and Facilities in relation to the completion of work orders/contractor
management and agreed operational procedures.
 Interacting & Coordinating Finance & Service Functions.
 Mitigation of escalation and closing of all FM related issues.
 Invoice managements, Stores Management.
 Prepare daily/weekly reports on calls status.

3. GE CapitalInternationalServices
Duty Officer 2003 – 2004
 Cafeteria Management, in coordination with Health and Safety standards applied in GE Worldwide.
 Arranging for accommodation & relocation requirements of new joining employees as well as the
employees on transfer as per the company policy and approvals.
 Possess good knowledge about the day-to-day operations of the transport as in WBR (Web Based Roster)
web tool used by the GECIS employees for transport.
Satyam GESoftware Services Ltd
Frontoffice executive 2002 – 2003
 To provide receptionist and front office duties in accordance with company policies, procedures and
processes.
 Receive, inform, guide visitors including co-ordination with employees.
 Responsible for handling of incoming & outgoing calls including distribution & Tracking.
 Preparation of database of client contacts and updating.
 Provide the Back Office Support to all the Internal Function.
Standard CharteredBank
Tele caller executive 2001 – 2002
 Performed as a Tele caller Executive.
 Prepared all necessary correspondence.
 Maintaining register of all inward and outward calls.
 Attending Customers Queries
Nafees Yunis