Increasing Atlassian Confluence Adoption with Linchpin

•

1 like•225 views

Did you know that configuring your collaboration & work management tools is only half the battle! Driving user adoption as a means to drive engagement and business outcomes is the game! Where content alone was once king, personalized content and mobile capabilities now wear the crown. In this presentation, Dan Frost showcases how highly effective teams are leveraging the latest in Confluence technology to drive adoption. Highlighting three illuminating use cases, Dan will help you answer the critical question: from the individual end user perspective, is Confluence doing enough to drive positive business outcomes? We’ll cover technology adoption and personalization, introduce Linchpin and discuss some new and exciting mobile capabilities.

Technology

Increasing Confluence Adoption
with Linchpin

Agenda
Who Are You?
Why Are We Here?
Personalization In Action
Mobile In Action
So Now What?
2
3
4
5
1

Bio
• Strategic partnerships and alliances
• Former Director of Customer Success
• Former PMO Lead at Apttus
• Crazy about business outcomes
• Lives in the mountains
Dan Frost – Head of Partnerships
Dan.Frost@cPrime.com
952-261-4167

Our Mission
To help teams produce the extraordinary

Performance
Engagement
Personalization &
Convenience
The Big Concept

Personalization &
Convenience
• Personalized content is the new king
• Convenience is
• ease of use
• mobile access
 Not Sharepoint
 Obviously

• A product of Atlassian
• Easy to use Wiki tool
• Knowledge management
• Collaboration
• Documentation
• A product of //Seibert Media
• Personalized content
• Intranet features on top of
Confluence
• Application store
• Contacts
• Access
• Mobile

Agenda
Who Are You?
Why Are We Here?
Personalization In Action
Mobile In Action
So Now What?
2
3
4
5
1 Technology
Executive
Who:
• Corp Comms, CIO, Head of
PMO or IT
Cares:
• Business outcomes
• That teams have the right
tools and processes to be
successful
• Scalability
Team Member
Who:
• Program lead, business
development, human
resources, etc..
Cares:
• To get the job done well
• To minimize wasted time
and focus

Personalization in Action
Why does it matter?
• Get people the right information top down
• Get people the right information bottom up
• Get the intranet features you need in the platform you love
• Engage people beyond the core IT or development groups

Survey
How important is mobile access to your business tools?

Mobile in Action
What are we going to see?
Who does it influence?
Why does it matter?
Confluence on Mobile
Everyone using Confluence that
may leave the office once in a
while
You don’t want to be tied to a
computer do you?

What Next?
• Let’s build a plan together
• Let’s show your team
• Contact sales@cprime.com
• Call me (or your next favorite
person at cPrime)

Microsoft double downed in the Enterprise Social business since the acquisition of Yammer in the summer of 2012. The acquisition was necessary due to the lacking Enterprise Social features within SharePoint and the rise of Social media. Facebook, Twitter and LinkedIn were adopted by millions of people and businesses became eager to implement the Social media features within their own enterprise. A lot has changed since that summer of 2012 and Yammer isn't the only Enterprise Social service for SharePoint and Office 365. During this presentation Jasper Oosterveld (Office 365 MVP) is going to explain the current state of Enterprise Social within SharePoint and Office 365. We are going to look at the latest Enterprise Social services such as Yammer, Office 365 Groups, Delve and the Video Portal.

Regus - Angel Venture Forum - Presenter Final with notes

Drew Kiran

This document discusses the benefits of flexible workspace over traditional office space. Flexible workspace provides shared common areas and facilities, low upfront costs, and highly flexible terms. It allows businesses to scale up or down easily, follow clients to new locations, and focus on core operations instead of overhead. Case studies show flexible arrangements can increase productivity and lower training costs. The document promotes flexible options like virtual offices, business lounges, and hub-and-spoke models to help businesses connect, project credibility, and access new markets on their terms.

A Quick Guide to Communication Tools in the Workplace

Zinc-Inc

A day in the life of Office 365

Jeanne Hatton

This document provides an overview of Office 365 tools and capabilities including: - Email capabilities like Clutter for low priority messages - Discovery tools like Delve and search across Office 365 - Collaboration sites like SharePoint for document sharing - Communication with Skype for Business and Yammer - Access to databases and forms with InfoPath and workflows - Presentation tool Sway for digital content - File storage with OneDrive

Enterprise email

jpfernz

The document describes an enterprise email solution called Open Exchange 7 that provides abundant storage, collaboration features, social integration, mobility access, and support. It is designed for small and medium enterprises seeking better connectivity, collaboration, and mobility from their email. The solution includes 25GB email storage, shared calendaring, document sharing, social media integration, mobile access via devices, and 24/7 email support. It uses a scalable architecture on NetApp storage devices to ensure high uptime, security, and availability for customers.

Benefits of superfast and day in life buy with confidence - plymouth 29.10

Get up to Speed

Superfast broadband provides several benefits for businesses including cost savings through more effective marketing using social media, increased flexibility for remote and mobile work, improved geographic reach by accessing customers anywhere, and opportunities for innovation through easier collaboration and file sharing. It also improves reliability and security with cloud backup of data and systems. A support service called "Get Up to Speed" helps businesses and communities improve digital skills and adopt faster broadband.

Team project

Bernadette Eddingfield

The document discusses different presentation tools for businesses, including SlideShare, Prezi, and VoiceThread. SlideShare allows users to share slides and presentations online to attract viewers with keywords and industry information. Prezi is a more dynamic alternative to PowerPoint that stores presentations in the cloud. VoiceThread enables engaging presentations with audio narration and comments. It provides analytics and is accessible on mobile devices. All three tools aim to effectively convey information to audiences in an online format.

You started out with the best of intentions. Then things started to go wrong. You wanted to deploy an intranet solution to improve communication and collaboration. You had dreams of engaged employees easily sharing and managing their content. But then things started to go wrong. If your intranet is failing, it's likely that your intentions were sound, but your expectations were unrealistic. In this webinar Daniel Cohen-Dumani, founder and CEO of Portal Solutions and OneWindow Workplace, tells us about the 7 Signs Your Intranet is Failing (...And How to Fix It). We discussed: - The seven signs of a failing intranet - Using the right tool(s) for your organization's needs - Governance planning - Setting goals and measuring ROI - The overwhelming importance of having a plan

How Microsoft is reinventing productivity in the modern office

TP3

Ecommerce Responsive Web Design

prestaboys

5 years ago, we didn’t need to think of how our ecommerce site should appear on phones, tablets, or any other devices with different sized screens (responsive web design). While today, somehow IT world has changed since then and now there are so many screen sizes that website owners or website designers need to deliver for. See our video: http://www.youtube.com/watch?v=pNEPRxMkLT0 See our Prestashop Responsive Template : http://dapurpixel.com/prestashop-responsive-theme-rumahbatik

Mobility is Eating the Workplace

Christian Buckley

The Power of Enterprise Social and Gamification to Boost User Adoption

Christian Buckley

While enterprise social collaboration is something talked about and recognized within the industry, the idea of utilizing Gamification is still widely misunderstood. When you talk about Gamification, you might think about Points, Badges, and Leaderboards (PBL) within your application or intranet, with the goal of driving user engagement through the roof. This scenario is only partly true. The fact is, adding simple Gamification elements to your environment might have a positive short-term effect on user engagement metrics, but these tools may only appeal to a small sub-set of your users – and even then, will not likely provide lasting improvement. In this presentation by Microsoft MVPs Christian Buckley (@buckleyplanet) and Jussi Mori (@JussiMori), we look beyond PBLs and help you to envision how enterprise social and strategic use of Gamification can provide lasting value and increase end user engagement within your environment. We will examine the core drivers of successful enterprise collaboration, discuss the factors that motivate people, and share real-world scenarios of how you can apply these principles within your own organization to drive user engagement and adoption. Specifically, we will provide customer examples where Gamification was implemented successfully, and show you how this could be adapted to improve productivity and efficiency in SharePoint and Office 365.

Productivity Hacking for Team Collaboration

Christian Buckley

Webinar: Mobile - The Power of SharePoint in the Palm of Your Hand

WithumSmith+Brown, formerly Portal Solutions

One App Cloud - Overview

One App Cloud

Cirrus insight + Alternative: From Inbox to Quote in 4 Clicks

Cirrus Insight

Where Form Meets Function: Understanding Collaboration's Cultural Fit

Christian Buckley

Implementing the Four Pillars of the SharePoint Governance Maturity Model

Christian Buckley

ESPC 2014: 5 Enterprise Social usecases

Adis Jugo

The document discusses five enterprise social use cases for SharePoint Server 2013: 1) Using communication and collaboration features to decrease email traffic and facilitate knowledge sharing. 2) Automatically providing relevant information to employees based on their roles and projects. 3) Integrating external content sources like social media feeds and CRM data within the internal social platform. 4) Shifting from one-way publishing of content to social sharing and collaboration on content. 5) Establishing governance and compliance policies to manage security, permissions, records retention and adhere to regulations within the social platform.

How to Break the Zombification of the Enterprise!

Christian Buckley

Building Effective Dashboards

Apttus

The document provides tips for building effective dashboards that teams will use. It recommends starting by understanding executive and company needs to align dashboards with goals. Then provide more detailed visibility to management and users. Extensive testing with power users and others is important to build the right level of detail and ensure usability. Examples of effective marketing, executive summary, forecasting, and sales management dashboards are included.

SnapShare Overview Slide-NM

SnapShare Photo

Dynamics 365 - Introduction to Voice of the Customer

andrewbibby

Webinar: Ignite Your Intranet with OneWindow Workplace

Alexandra Sasha Tchulkova

Discover why turnkey intranets are becoming the norm. A turnkey solution is perfect for organizations with limited resources to build and deploy a robust digital workplace. That's because the flexibility, low setup costs, as well as the outsourced support and maintenance the intranet-as-a-service model provides, holds immense appeal for organizations from startups to the massive enterprise. See why a turnkey intranet should be your next solution. In this webinar, Daniel Cohen-Dumani, founder and CEO of Portal Solutions and OneWindow Workplace, and Val Orekhov, CTO talked to us about how to ignite your intranet to help you increase productivity and increase employee engagement within your organization. They discussed: - What is a turnkey intranet - How to decide between a custom or turnkey intranet solution - Key benefits and features of OneWindow Workplace

Crm saturday madrid 2017 neil parkhurst - usd in dynamics 365

Demian Raschkovan

This document summarizes Neil Parkhurst's presentation on omnichannel customer service with Microsoft Dynamics 365 and CafeX. It discusses how customer service has evolved from letters and phone to include more channels like email, webchat, and automated services. It introduces the Unified Service Desk tool for empowering agents with a single view across systems. It also demonstrates the Live Assist feature for enabling omnichannel experiences and engagement across channels like phone and social media within Dynamics 365.

UK Department of Education intranet transformation case study w Erica Hodgson...

Toby Ward

How to Use Social for IT Project Management

Jive Software an Aurea company

Jive's Gia Lyons and Thomas Reuters' Ellen Anderson did a deep dive on how a social intranet can enable employees to easily collaborate and deliver quality work—to boost performance. In this presentation, Ellen Anderson shares how her team uses a social intranet for IT project management and to address obstacles to high performance (including lack of collaboration and ability to share). Learn how Ellen drives projects forward with Thomson Reuters' intranet. Learn more at http://bit.ly/1aTo6Vq

O365 Tools for Building a Digital Workplace

Jeff Fried

This document discusses building the digital workplace in Office 365. It provides an overview of Office 365 capabilities for collaboration, including Exchange, SharePoint, Yammer and OneDrive. It discusses trends like the shift to mobile and use of intranets. Implementation approaches are discussed from out of the box to custom. Context, connectivity and structure are identified as important additions. Resources for the digital workplace project are also provided.

How to Add Intelligence to Your Product Design

Salesforce Developers

As the tech landscape floods with more users, more devices, and more data, business intelligence becomes increasingly more important for creating context from the large data sets. Join us as we cover strategies you can apply to your own projects and have product leaders at Salesforce and SalesforceIQ share their stories about real experiences put into practice. You will learn how to use data, signals, and context to create a relevant and impactful experience for your customers.

What's hot

7 Signs Your Intranet is Failing (...And How to Fix It!)

WithumSmith+Brown, formerly Portal Solutions

How Microsoft is reinventing productivity in the modern office

TP3

Ecommerce Responsive Web Design

prestaboys

Mobility is Eating the Workplace

Christian Buckley

The Power of Enterprise Social and Gamification to Boost User Adoption

Christian Buckley

Productivity Hacking for Team Collaboration

Christian Buckley

Webinar: Mobile - The Power of SharePoint in the Palm of Your Hand

WithumSmith+Brown, formerly Portal Solutions

One App Cloud - Overview

One App Cloud

Cirrus insight + Alternative: From Inbox to Quote in 4 Clicks

Cirrus Insight

Where Form Meets Function: Understanding Collaboration's Cultural Fit

Christian Buckley

Implementing the Four Pillars of the SharePoint Governance Maturity Model

Christian Buckley

ESPC 2014: 5 Enterprise Social usecases

Adis Jugo

How to Break the Zombification of the Enterprise!

Christian Buckley

Building Effective Dashboards

Apttus

SnapShare Overview Slide-NM

SnapShare Photo

Dynamics 365 - Introduction to Voice of the Customer

andrewbibby

Webinar: Ignite Your Intranet with OneWindow Workplace

Alexandra Sasha Tchulkova

Crm saturday madrid 2017 neil parkhurst - usd in dynamics 365

Demian Raschkovan

UK Department of Education intranet transformation case study w Erica Hodgson...

Toby Ward

How to Use Social for IT Project Management

Jive Software an Aurea company

What's hot (20)

7 Signs Your Intranet is Failing (...And How to Fix It!)

How Microsoft is reinventing productivity in the modern office

Ecommerce Responsive Web Design

Mobility is Eating the Workplace

The Power of Enterprise Social and Gamification to Boost User Adoption

Productivity Hacking for Team Collaboration

Webinar: Mobile - The Power of SharePoint in the Palm of Your Hand

One App Cloud - Overview

Cirrus insight + Alternative: From Inbox to Quote in 4 Clicks

Where Form Meets Function: Understanding Collaboration's Cultural Fit

Implementing the Four Pillars of the SharePoint Governance Maturity Model

ESPC 2014: 5 Enterprise Social usecases

How to Break the Zombification of the Enterprise!

Building Effective Dashboards

SnapShare Overview Slide-NM

Dynamics 365 - Introduction to Voice of the Customer

Webinar: Ignite Your Intranet with OneWindow Workplace

Crm saturday madrid 2017 neil parkhurst - usd in dynamics 365

UK Department of Education intranet transformation case study w Erica Hodgson...

How to Use Social for IT Project Management

Similar to Increasing Atlassian Confluence Adoption with Linchpin

O365 Tools for Building a Digital Workplace

Jeff Fried

How to Add Intelligence to Your Product Design

Salesforce Developers

Rethinking Your DevOps Strategy

Mandi Walls

This document provides advice on developing an effective DevOps strategy. It emphasizes that DevOps goals should focus on improving business outcomes like faster delivery and reducing outages, rather than being technology-focused. An effective strategy considers tools, people, and culture, priorities existing work, supports experimentation, and measures progress towards goals. Automating routine tasks can free up time for employees to focus on higher value work. While technology is important, a DevOps strategy requires cultural changes that take time and can't be built with contractors alone. Celebrating improvements can help build an supportive culture for ongoing changes.

Embracing the long term view to build a true digital workplace

Andries den Haan

INT303 Beyond The Intranet Digital Workplace Apps, Solutions n Bots #365EDUCon

Kanwal Khipple

SLF grantmaking with Salesforce

Improvement Skills Consulting Ltd.

The Safer London Foundation was using an outdated database program that was difficult to customize and use. They implemented Salesforce CRM through Sho-net to manage their grant making, mentoring, customer relationship, and other operations more easily. Salesforce provided an intuitive interface, real productivity gains, value for money, and helped satisfy the CEO's frustrations. It is now used across the entire organization for various functions and has improved flexibility, customization, and upgrades compared to the old system.

Make Customers Fall in Love with Your Salesforce Self-service Community

Perficient, Inc.

Many companies face the same challenges with their community: an abundance of great content but no easy way for users to access all that knowledge. In the end, self-service all comes down to the experience and how your users interact with your community in order to find what they need. Making content discoverable wherever it resides can feel like a Herculean task, but it doesn’t have to be. Our best practices driven webinar, with real life examples from GoPro, demonstrated proven ways to: -Design an engaging, value-driven community -Drive self-service success by delivering relevant and proactive answers -Leverage insights from your member interactions to continuously improve your content -Create intuitive community experiences that connect your members with answers, faster No data scientist (or pocket protector) needed!

Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...

Richard Harbridge

What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight! Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization. Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.

Document Capture in the Evolving Mobile Workforce

Joel Oleson

Discuss the top industry challenges and key solutions to enterprise content management (ECM). We’ll dig into difficulties and provide new solutions with document capture/scanning and OCR directly in SharePoint and Office 365. After discussing industry challenges, announcements and best practices, we’ll dive into a mobile app that will address common ECM challenges. The timeliness of solutions that address changes to business processes based on the evolving mobile workforce make this one webinar you do not want to miss!

Avoid Collapse: Build Your Intranet Foundation The Right Way - ILTACON

Richard Harbridge

Want guidelines for designing a more successful SharePoint Intranet for the unknown growth of your firm? Come to this session to learn about decisions around SharePoint 2016 and SharePoint Online that can be challenging like security, search, performance, etc. Walk away prepared for your firm's Intranet future armed with the experience of others who have learned what it takes to be successful, the hard way. #ILTAG95

#ThoughtFarmer + #Office365 - When to Use What #tfsummit 2019

Kanwal Khipple

How to use Social for Corporate Communications

Jive Software an Aurea company

What can you achieve by socializing your corporate intranet? In this presentation, social business experts Gia Lyons and Kathryn Everest will examine how a social intranet enables more employees to find and engage in corporate communications and strategic messages, thus driving greater alignment and buy-in. Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity. Learn more at http://bit.ly/1aTo6Vq

The Building Blocks of a Digital Workplace, presented by Sam Marshall at the ...

Patrick Van Renterghem

Take your digital workplace training to the next level (DWCNZ)

Rebecca Jackson

One Step Ahead 2014 Social Business

Microsoft

Leading Nordic IT-services Company, Tieto, Uses Enterprise Social Networking ...

tibbr

Tieto — the largest Nordic IT-services company — went looking for ways to connect its global workforce, systems and partners, while eliminating communication silos. Tieto sought to increase knowledge-sharing among its 16,000 employees and increase productivity by five percent. Learn why Tieto decided to deploy tibbr as an enterprise social layer, what challenges they faced during the roll-out, and the excellent results they achieved.

How to create awesome customer experiences

Morgan Simonsen

Personal customer experiences are and will be more and more vital. People to people, but also people to machine. Today, there are several providers of the same services, and the new ones are faster, more flexible, and more personalized in their communications with their customers & users. How do we ensure that we provide the right information to our employees as well as to our customers so they can better serve and increase customer satisfaction? This webinar will focus on how you as an organization will have to restructure, rethink and redesign your technological platform to support increasing employee- and customer demands. Key takeaways: Holistic understanding of how to make a successful cloud transition Learn why modern organizations excel in customer treatment, productivity, flexibility, and agility High-level architecture and how and why DevOps changes organizations

Empired Snap: Intranets are Changing

Empired

Introducing SNAP Portal: A modern intranet portal built on Office 365 Does your business have an old intranet that is infrequently used? You are not alone; the evolving workforce of today expects more from an intranet than just some news, announcements and a weather web part. Empired’s SNAP Portal can help you rapidly challenge this all-too-familiar status quo, by delivering a modern, customised intranet portal which leverages the pieces of the Office 365 stack that are relevant for your workforce, creating a single source of truth for your business and its people and enabling swift return on investment. This slide deck explores how Empired designs and builds a modern portal leveraging Office 365, and showcases Empired’s own SNAP Portal; which pulls the disparate features of Office 365 together into a single, cohesive workspace. It will also include a discussion about tools, such as Yammer vs. Office 365 Groups vs. Teams, how they can all fit and which ones are right for your business.

Metric-Driven Product Management - ProductHuntTO

Joseph Bou-Younes

Discover the Benefits of Cloud Computing with Google Apps and Salesforce.com

abcboston

Hard economic times demand that organizations become significantly more efficient in how they operate, and develop creative and innovative ways of looking at their programming, infrastructure and fundraising. In this workshop, Marc Baizman, Technology Manager for Root Cause will show you how to save costs on IT by moving your infrastructure to the cloud, specifically talking about Google Apps and Salesforce.com. The session will give you: • A basic understanding of cloud computing and what it means for your bottom line • An overview of Google Apps; Google's free communication, collaboration and publishing tools • How to sign up for Google Apps for your nonprofit • An overview of Salesforce.com, a web-based Constituent Relationship Management system • How to sign up for Salesforce.com for your nonprofit • Where to go for more information and help

Similar to Increasing Atlassian Confluence Adoption with Linchpin (20)

O365 Tools for Building a Digital Workplace

How to Add Intelligence to Your Product Design

Rethinking Your DevOps Strategy

Embracing the long term view to build a true digital workplace

INT303 Beyond The Intranet Digital Workplace Apps, Solutions n Bots #365EDUCon

SLF grantmaking with Salesforce

Make Customers Fall in Love with Your Salesforce Self-service Community

Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...

Document Capture in the Evolving Mobile Workforce

Avoid Collapse: Build Your Intranet Foundation The Right Way - ILTACON

#ThoughtFarmer + #Office365 - When to Use What #tfsummit 2019

How to use Social for Corporate Communications

The Building Blocks of a Digital Workplace, presented by Sam Marshall at the ...

Take your digital workplace training to the next level (DWCNZ)

One Step Ahead 2014 Social Business

Leading Nordic IT-services Company, Tieto, Uses Enterprise Social Networking ...

How to create awesome customer experiences

Empired Snap: Intranets are Changing

Metric-Driven Product Management - ProductHuntTO

Discover the Benefits of Cloud Computing with Google Apps and Salesforce.com

More from Cprime

Achieving Sustainable Growth in the Digital Age

Increasing Atlassian Confluence Adoption with Linchpin

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to Increasing Atlassian Confluence Adoption with Linchpin

Similar to Increasing Atlassian Confluence Adoption with Linchpin (20)

More from Cprime

More from Cprime (20)

Recently uploaded

Recently uploaded (20)

Increasing Atlassian Confluence Adoption with Linchpin