SlideShare a Scribd company logo
#tfsummit
ThoughtFarmer + Office 365
Miguel Tena and Kanwal Khipple
2toLead
When to use what?
Support, Adoption
& Engagement
Deployment
& Testing
Solution &
Development
Design &
Experience
Analysis &
Requirements
Discovery &
Strategy
FROM STRATEGY TO SUPPORT…
We work with customers from assessments and recommendations to adopting new solutions.
OUR GENEROUS EXPERTS…
Most of our customers hire us to ‘give advice’ and we believe the give portion of that
statement is just as important as the advice portion.
Generous
Technology
Consultants
Relationships
• Active In Many SharePoint &
Office 365 Technology Preview
Programs
• Yammer Enterprise Social
Partner
• Microsoft Technology Center
(MTC) Partner
• Microsoft Cloud Platform
Advisor (Azure)
• Partnerships with 50+ Office
365 & SharePoint Vendors
• Deep relationships with the
Microsoft Product Teams
Thought Leadership
• Award Winning Staff
Including multiple Nielsen
Norman Intranet Awards
• Expert Authors
Numerous books on adoption,
SharePoint, and design
• International Speakers
Delivered over 500 keynotes,
workshops and sessions
• Celebrated Whitepapers
Over 600 pages of detailed expert
guidance and advice for FREE
Experience
• Decades Of Experience
Over 300+ years of collective Microsoft
experience
• Certified Experts
Just one person has 16+ Microsoft certifications
Miguel Tena, Office 365 Consultant
@mikeware_tena
SPEAKER | TECHIE | GREAT CONVERSATIONALIST
Miguel Tena Calderon
SPEAKER | AUTHOR | SUPER GOOD LOOKING
KANWAL KHIPPLE, CEO
@kkhipple
bit.ly/linkedinkk
2014 2015
WHAT WE ARE GOING TO COVER TODAY.
THOUGHTFARMER / OFFICE 365 RECAP
USER JOURNEYS
THOUGHTS ON WHEN TO USE WHAT
ADDITIONAL RESOURCES
WHAT WE ARE GOING TO COVER TODAY.
THOUGHTFARMER / OFFICE 365 RECAP
USER JOURNEYS
THOUGHTS ON WHEN TO USE WHAT
ADDITIONAL RESOURCES
ThoughtFarmer 9 – my favorite things!
Latest version with great Office 365 integrations
• Simple, elegant, powerful
Intranet Software
• Easy to deploy
• On-Premises
• Cloud
• Organizational Chart
• Search+
• FormFlow
• Extensible
• Support that cares
Office 365 platform
Office 365 is a centralized, integrated Digital Hub that enables advanced workplace productivity
SharePoint
Intranet & Content Management
Yammer
Enterprise Social
Teams
Advanced Collaboration
Outlook
Mail & Calendar
Flow
Business Process
Automation
Communication | Collaboration | Intelligence | Compliance | Automation
OneDrive
Personal Cloud
PowerBI
Business Intelligence
PowerApps
Custom
Applications
ThoughtFarmer 9 and Office 365, better together
• Identities, one login to rule them all.
• Search on both sides, reducing friction
• Embed files, folders from OneDrive or
SharePoint Online
• Consistent People information (using Sync)
Benefits at the starting line
ThoughtFarmer 9 and Office 365, blended together
• APIs from TF
• Microsoft Graph APIs
• Custom Cards / Custom Webparts or
Tabs, etc.
• Modern web platforms based on
similar toolset
• HTML/CSS
• React/JS
• ASP.NET Core / SPFx
Extensibility potential
WHAT WE ARE GOING TO COVER TODAY.
THOUGHTFARMER / OFFICE 365 RECAP
USER JOURNEYS
THOUGHTS ON WHEN TO USE WHAT
ADDITIONAL RESOURCES
WHAT WE ARE GOING TO COVER TODAY.
UPDATING A TRAVEL EXPENSES POLICY
MEET DAVID, OUR COLLABORATOR
• David is coordinating efforts to
update and publish a new travel
expenses policy.
• David needs to collaborate with
various teams (finance, HR,
communications and others) to
update the policy.
• David needs to create and share
documents easily with others.
David’s goal is to be as effective as possible in managing his team.
DAVID WORKS WITH THE TEAM TO
GATHER POLICY CHANGES
Connect with subject matter experts
DAVID AND TEAM CO-EDIT THE POLICY
The document remains in up-to-date in the cloud.
DAVID REQUESTS SIGN-OFF EASILY
David uses a request sign-off flow to solicit approval.
MEET GAIL, OUR COMMUNICATOR
• Wants to publish a new travel
expenses policy.
• Interested in measuring reach and
engagement for this and other news.
Gail’s goal is to break down communication barriers internally and publish news quickly and
easily, from any device
GAIL CREATES A NEWS ARTICLE
Gail creates a news article in ThoughtFarmer and published and embedded link to
the travel expenses policy
WHAT WE ARE GOING TO COVER TODAY.
FINDING INFORMATION AND PEOPLE
DAVID SEARCHES FOR COST CENTER
INFORMARTION
Information located on your ThoughtFarmer intranet or SharePoint Online is
visible the Intranet.
DAVID SEARCHES FOR SMEs AND THEIR
CONTENT
Content finds David. Search infused AI provides him with relevant results.
DAVID FINDS CONTENT LEVERAGING AI
AND MICROSOFT SEARCH
Microsoft Search provides comprehensive search intelligence.
WHAT WE ARE GOING TO COVER TODAY.
AUTOMATING BUSINESS PROCESSES
MEET PRIYA, OUR CONTRIBUTOR
• Priya needs to automate onboarding for
a new employee
• She wants to have all departments
involved and coordinated to complete
the onboarding
• The process should be repeatable and
automated for all onboardings.
Priya’s goal is to ensure employees have information and tasks assigned consistently to bring
their full potential forward.
PRIYA USES FORM FLOW FOR INTRANET
DRIVEN FORMS AND WORKFLOWS
Harnessing the power of your Intranet to coordinate across teams.
PRIYA USES OFFICE 365 TO AUTOMATE
INTEGRATE WITH OTHER SYSTEMS
Captures new employee onboarding entry in a custom form
MANAGER REVIEWS AND APPROVES RIGHT
FROM THE EMAIL RECEIVED
An approval task is sent to the hiring
manager to confirm new employee
information is accurate and continue
with the process.
An approval request message is sent with new onboarding details for review
APPROVAL PROCESS BEHIND THE SCENES
An approval is sent to the supervisor to review onboarding request data
PRIYA WANTS TO ASSIGN ONBOARDING
TASKS
Once approved, we create the planner plan
PRIYA VISUALIZES ONBOARDING STATUS
Priya can visualize task completion by opening the planner plan for this
employee.
TAKING AUTOMATION A STEP FURTHER
Working with user accounts to schedule training and send emails on schedule.
TAKING AUTOMATION EVEN FURTHER
Integrate your flow with other systems using over 150 standard connectors
Standard Connectors 3rd party Connectors Custom Connectors
Your TF Connector
WHAT WE ARE GOING TO COVER TODAY.
WHAT’S YOUR USER JOURNEY?
WHAT WE ARE GOING TO COVER TODAY.
THOUGHTFARMER / OFFICE 365 RECAP
USER JOURNEYS
THOUGHTS ON WHEN TO USE WHAT
ADDITIONAL RESOURCES
THOUGHTFARMER AND O365 TOGETHER FTW!
Use ThoughtFarmer as a communication hub and Office 365 for
document centric collaboration.
Key recommendations for maximizing workplace productivity
ONE LOGIN, TO RULE THEM ALL
Get Single Sign On in place:
- Reduce friction
- Less passwords to remember
Key recommendations for maximizing workplace productivity
SEARCH THE BEST OF BOTH WORLDS
Connect Search experience
- Office 365 Search federated
- TF search in Office 365?
Key recommendations for maximizing workplace productivity
MAP, OPTIMIZE AND AUTOMATE
Forms and Workflow
- Start by mapping the process
- Decide what tool to use based on
complexity or integration with other
systems.
Key recommendations for maximizing workplace productivity
TELL THEM WHEN TO USE WHAT
Support employees by providing
scenario/journey-based guidance
Key recommendations for maximizing workplace productivity
HAVE A PLAN, ITERATE AND ADJUST
Consider mid/long term
- Build a Digital Workplace Roadmap to
define transition states
- Revise on each iteration
Key recommendations for maximizing workplace productivity
INCREASE ADOPTION, DRIVING VALUE TO USERS
Ensure proper change management
- For each transition point, define clear
goals and activities to increase adoption.
Key recommendations for maximizing workplace productivity
FIND CHAMPIONS TO MULTIPLY YOUR EFFORTS
Don’t feel you need to go at it alone
- Identify individuals (champions) who can
support adoption.
Key recommendations for maximizing workplace productivity
GO FURTHER WITH TRUSTED PARTNERS
Again, don’t feel you need to go at
it alone!!!
- Leverage partners and your TF team
for integrations and customizations.
Key recommendations for maximizing workplace productivity
ENJOY THE JOURNEY!
Have fun with it!
- Both are very flexible platforms and
can provide enticing ways to get
work done.
Key recommendations for maximizing workplace productivity
WHAT WE ARE GOING TO COVER TODAY.
THOUGHTFARMER / OFFICE 365 RECAP
USER JOURNEYS
THOUGHTS ON WHEN TO USE WHAT
ADDITIONAL RESOURCES
OUR SHARED INSIGHTS
• When to use What Whitepaper
• Office 365 Adoption
• Measuring Impact
• SharePoint Migration
Resources to help you on your journey towards an engaging and productive Digital workplace.
Give you guidance and recommendations to successfully measure & share
the business impact and value of Office 365 http://Office365Metrics.com
DOWNLOAD TO MEASURE
BUSINESS IMPACT & ROI OF
OFFICE 365 WHITEPAPER
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
MOBILE EXPERIENCE
Provides the Intranet to employees
anywhere at anytime, and on any device.
ENTERPRISE SOCIAL
Integrate and enhance from
commenting to interactive
polls.
VIDEO
Storage, conversion
and optimized
playback of video.
FORMS
Providing
rich forms.
ENGAGING SOLUTIONS
Foster engagement with
compelling solutions to business
challenges.
SHARED STORIES
Giving employees a voice
and way to share with the
organization.
NEWS & PAGES
Keeps employees informed
by targeted, easy to publish
articles.
LEADERSHIP MESSAGING
Amplifies reach and impact of leader
communications.
EVENTS
Shared calendar experiences to stay
up to date on corporate and
divisional events.
PEOPLE
RECOGNITION
Celebrating
talent/connecting people
within the organization.
PEOPLE SEARCH
Intuitive, intelligent and
modern people search
experiences.
CONTENT SEARCH
Powerful full text search available
across the entire Intranet and in
specific collections.
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
ACTIONABLE
ANALYTICS
Provide actionable
insights based on usage.
My twitter handle is @kkhipple and I work at
Thank You!
Organizers, Sponsors and You for making this possible.
75+ SharePoint Presentations @ Slideshare.Net/kkhipple
When to Use What Whitepaper @ WhentoUseWhat.com
Intranets w/ Office 365 Whitepaper @ Office365Intranets.com
External Sharing w/ Office 365 Whitepaper @ Office365Extranets.com
and more!
Message Me On LinkedIn or Email Kanwal@Khipple.com
SPEAKER | AUTHOR | SUPER GOOD LOOKING

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#ThoughtFarmer + #Office365 - When to Use What #tfsummit 2019

  • 1. #tfsummit ThoughtFarmer + Office 365 Miguel Tena and Kanwal Khipple 2toLead When to use what?
  • 2. Support, Adoption & Engagement Deployment & Testing Solution & Development Design & Experience Analysis & Requirements Discovery & Strategy FROM STRATEGY TO SUPPORT… We work with customers from assessments and recommendations to adopting new solutions.
  • 3. OUR GENEROUS EXPERTS… Most of our customers hire us to ‘give advice’ and we believe the give portion of that statement is just as important as the advice portion. Generous Technology Consultants Relationships • Active In Many SharePoint & Office 365 Technology Preview Programs • Yammer Enterprise Social Partner • Microsoft Technology Center (MTC) Partner • Microsoft Cloud Platform Advisor (Azure) • Partnerships with 50+ Office 365 & SharePoint Vendors • Deep relationships with the Microsoft Product Teams Thought Leadership • Award Winning Staff Including multiple Nielsen Norman Intranet Awards • Expert Authors Numerous books on adoption, SharePoint, and design • International Speakers Delivered over 500 keynotes, workshops and sessions • Celebrated Whitepapers Over 600 pages of detailed expert guidance and advice for FREE Experience • Decades Of Experience Over 300+ years of collective Microsoft experience • Certified Experts Just one person has 16+ Microsoft certifications
  • 4. Miguel Tena, Office 365 Consultant @mikeware_tena SPEAKER | TECHIE | GREAT CONVERSATIONALIST Miguel Tena Calderon
  • 5. SPEAKER | AUTHOR | SUPER GOOD LOOKING KANWAL KHIPPLE, CEO @kkhipple bit.ly/linkedinkk 2014 2015
  • 6. WHAT WE ARE GOING TO COVER TODAY. THOUGHTFARMER / OFFICE 365 RECAP USER JOURNEYS THOUGHTS ON WHEN TO USE WHAT ADDITIONAL RESOURCES
  • 7. WHAT WE ARE GOING TO COVER TODAY. THOUGHTFARMER / OFFICE 365 RECAP USER JOURNEYS THOUGHTS ON WHEN TO USE WHAT ADDITIONAL RESOURCES
  • 8. ThoughtFarmer 9 – my favorite things! Latest version with great Office 365 integrations • Simple, elegant, powerful Intranet Software • Easy to deploy • On-Premises • Cloud • Organizational Chart • Search+ • FormFlow • Extensible • Support that cares
  • 9. Office 365 platform Office 365 is a centralized, integrated Digital Hub that enables advanced workplace productivity SharePoint Intranet & Content Management Yammer Enterprise Social Teams Advanced Collaboration Outlook Mail & Calendar Flow Business Process Automation Communication | Collaboration | Intelligence | Compliance | Automation OneDrive Personal Cloud PowerBI Business Intelligence PowerApps Custom Applications
  • 10. ThoughtFarmer 9 and Office 365, better together • Identities, one login to rule them all. • Search on both sides, reducing friction • Embed files, folders from OneDrive or SharePoint Online • Consistent People information (using Sync) Benefits at the starting line
  • 11. ThoughtFarmer 9 and Office 365, blended together • APIs from TF • Microsoft Graph APIs • Custom Cards / Custom Webparts or Tabs, etc. • Modern web platforms based on similar toolset • HTML/CSS • React/JS • ASP.NET Core / SPFx Extensibility potential
  • 12. WHAT WE ARE GOING TO COVER TODAY. THOUGHTFARMER / OFFICE 365 RECAP USER JOURNEYS THOUGHTS ON WHEN TO USE WHAT ADDITIONAL RESOURCES
  • 13. WHAT WE ARE GOING TO COVER TODAY. UPDATING A TRAVEL EXPENSES POLICY
  • 14. MEET DAVID, OUR COLLABORATOR • David is coordinating efforts to update and publish a new travel expenses policy. • David needs to collaborate with various teams (finance, HR, communications and others) to update the policy. • David needs to create and share documents easily with others. David’s goal is to be as effective as possible in managing his team.
  • 15. DAVID WORKS WITH THE TEAM TO GATHER POLICY CHANGES Connect with subject matter experts
  • 16. DAVID AND TEAM CO-EDIT THE POLICY The document remains in up-to-date in the cloud.
  • 17. DAVID REQUESTS SIGN-OFF EASILY David uses a request sign-off flow to solicit approval.
  • 18. MEET GAIL, OUR COMMUNICATOR • Wants to publish a new travel expenses policy. • Interested in measuring reach and engagement for this and other news. Gail’s goal is to break down communication barriers internally and publish news quickly and easily, from any device
  • 19. GAIL CREATES A NEWS ARTICLE Gail creates a news article in ThoughtFarmer and published and embedded link to the travel expenses policy
  • 20. WHAT WE ARE GOING TO COVER TODAY. FINDING INFORMATION AND PEOPLE
  • 21. DAVID SEARCHES FOR COST CENTER INFORMARTION Information located on your ThoughtFarmer intranet or SharePoint Online is visible the Intranet.
  • 22. DAVID SEARCHES FOR SMEs AND THEIR CONTENT Content finds David. Search infused AI provides him with relevant results.
  • 23. DAVID FINDS CONTENT LEVERAGING AI AND MICROSOFT SEARCH Microsoft Search provides comprehensive search intelligence.
  • 24. WHAT WE ARE GOING TO COVER TODAY. AUTOMATING BUSINESS PROCESSES
  • 25. MEET PRIYA, OUR CONTRIBUTOR • Priya needs to automate onboarding for a new employee • She wants to have all departments involved and coordinated to complete the onboarding • The process should be repeatable and automated for all onboardings. Priya’s goal is to ensure employees have information and tasks assigned consistently to bring their full potential forward.
  • 26. PRIYA USES FORM FLOW FOR INTRANET DRIVEN FORMS AND WORKFLOWS Harnessing the power of your Intranet to coordinate across teams.
  • 27. PRIYA USES OFFICE 365 TO AUTOMATE INTEGRATE WITH OTHER SYSTEMS Captures new employee onboarding entry in a custom form
  • 28. MANAGER REVIEWS AND APPROVES RIGHT FROM THE EMAIL RECEIVED An approval task is sent to the hiring manager to confirm new employee information is accurate and continue with the process. An approval request message is sent with new onboarding details for review
  • 29. APPROVAL PROCESS BEHIND THE SCENES An approval is sent to the supervisor to review onboarding request data
  • 30. PRIYA WANTS TO ASSIGN ONBOARDING TASKS Once approved, we create the planner plan
  • 31. PRIYA VISUALIZES ONBOARDING STATUS Priya can visualize task completion by opening the planner plan for this employee.
  • 32. TAKING AUTOMATION A STEP FURTHER Working with user accounts to schedule training and send emails on schedule.
  • 33. TAKING AUTOMATION EVEN FURTHER Integrate your flow with other systems using over 150 standard connectors Standard Connectors 3rd party Connectors Custom Connectors Your TF Connector
  • 34. WHAT WE ARE GOING TO COVER TODAY. WHAT’S YOUR USER JOURNEY?
  • 35. WHAT WE ARE GOING TO COVER TODAY. THOUGHTFARMER / OFFICE 365 RECAP USER JOURNEYS THOUGHTS ON WHEN TO USE WHAT ADDITIONAL RESOURCES
  • 36. THOUGHTFARMER AND O365 TOGETHER FTW! Use ThoughtFarmer as a communication hub and Office 365 for document centric collaboration. Key recommendations for maximizing workplace productivity
  • 37. ONE LOGIN, TO RULE THEM ALL Get Single Sign On in place: - Reduce friction - Less passwords to remember Key recommendations for maximizing workplace productivity
  • 38. SEARCH THE BEST OF BOTH WORLDS Connect Search experience - Office 365 Search federated - TF search in Office 365? Key recommendations for maximizing workplace productivity
  • 39. MAP, OPTIMIZE AND AUTOMATE Forms and Workflow - Start by mapping the process - Decide what tool to use based on complexity or integration with other systems. Key recommendations for maximizing workplace productivity
  • 40. TELL THEM WHEN TO USE WHAT Support employees by providing scenario/journey-based guidance Key recommendations for maximizing workplace productivity
  • 41. HAVE A PLAN, ITERATE AND ADJUST Consider mid/long term - Build a Digital Workplace Roadmap to define transition states - Revise on each iteration Key recommendations for maximizing workplace productivity
  • 42. INCREASE ADOPTION, DRIVING VALUE TO USERS Ensure proper change management - For each transition point, define clear goals and activities to increase adoption. Key recommendations for maximizing workplace productivity
  • 43. FIND CHAMPIONS TO MULTIPLY YOUR EFFORTS Don’t feel you need to go at it alone - Identify individuals (champions) who can support adoption. Key recommendations for maximizing workplace productivity
  • 44. GO FURTHER WITH TRUSTED PARTNERS Again, don’t feel you need to go at it alone!!! - Leverage partners and your TF team for integrations and customizations. Key recommendations for maximizing workplace productivity
  • 45. ENJOY THE JOURNEY! Have fun with it! - Both are very flexible platforms and can provide enticing ways to get work done. Key recommendations for maximizing workplace productivity
  • 46. WHAT WE ARE GOING TO COVER TODAY. THOUGHTFARMER / OFFICE 365 RECAP USER JOURNEYS THOUGHTS ON WHEN TO USE WHAT ADDITIONAL RESOURCES
  • 47. OUR SHARED INSIGHTS • When to use What Whitepaper • Office 365 Adoption • Measuring Impact • SharePoint Migration Resources to help you on your journey towards an engaging and productive Digital workplace.
  • 48. Give you guidance and recommendations to successfully measure & share the business impact and value of Office 365 http://Office365Metrics.com DOWNLOAD TO MEASURE BUSINESS IMPACT & ROI OF OFFICE 365 WHITEPAPER
  • 49. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com MOBILE EXPERIENCE Provides the Intranet to employees anywhere at anytime, and on any device. ENTERPRISE SOCIAL Integrate and enhance from commenting to interactive polls. VIDEO Storage, conversion and optimized playback of video. FORMS Providing rich forms. ENGAGING SOLUTIONS Foster engagement with compelling solutions to business challenges. SHARED STORIES Giving employees a voice and way to share with the organization. NEWS & PAGES Keeps employees informed by targeted, easy to publish articles. LEADERSHIP MESSAGING Amplifies reach and impact of leader communications. EVENTS Shared calendar experiences to stay up to date on corporate and divisional events. PEOPLE RECOGNITION Celebrating talent/connecting people within the organization. PEOPLE SEARCH Intuitive, intelligent and modern people search experiences. CONTENT SEARCH Powerful full text search available across the entire Intranet and in specific collections. TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. ACTIONABLE ANALYTICS Provide actionable insights based on usage.
  • 50. My twitter handle is @kkhipple and I work at Thank You! Organizers, Sponsors and You for making this possible. 75+ SharePoint Presentations @ Slideshare.Net/kkhipple When to Use What Whitepaper @ WhentoUseWhat.com Intranets w/ Office 365 Whitepaper @ Office365Intranets.com External Sharing w/ Office 365 Whitepaper @ Office365Extranets.com and more! Message Me On LinkedIn or Email Kanwal@Khipple.com SPEAKER | AUTHOR | SUPER GOOD LOOKING

Editor's Notes

  1. Highlight a bit more on the O365 integration
  2. BEN: Would like to have a screenshot to a news article of a Travel Expenses policy with an embedded document.
  3. QnA, Best Bets, available anywhere
  4. Priya opens a custom form built with PowerApps and SharePoint to start the onboarding process by providing basic information for Bryan.
  5. Priya opens a custom form built with PowerApps and SharePoint to start the onboarding process by providing basic information for Bryan.
  6. At this point, a flow in Microsoft Flow receives the initial data from Priya and starts the onboarding process. Conceptual but with screen shots of doc -> Email -> options for yes/no -> approved doc
  7. Each person assigned a task will perform their requested activity and mark the task as complete.
  8. Once the account is created, a series of tasks can be configured to: Schedule onboarding training events Send emails on schedule based on employee start date to provide information on the first day, first week, and so forth to keep the employee supported though the process.