We’ve only scratched the surface of realizing the full potential of ChatGPT and other Large Language Models (LLMs) in a strategic business context. Here’s another game-changer: Incorporating your unique enterprise data with LLMs to tailor a private model that learns, retains, and utilizes your business’s unique information. It can deliver contextualized value and efficiency to enhance processes and better achieve strategic outcomes. In this webinar, we’ll explore how these custom models are revolutionizing the business landscape with the added context of invaluable proprietary business knowledge. Join us to learn the power and practical applications of secure, private LLMs and catch live demonstrations to tangibly enforce how to tackle significant business challenges such as Agile Adoption and Service Management. Learning Objectives - Introduction to AI and LLMs: Understand the basics of Artificial Intelligence (AI) and how widely available Large Language Models (LLMs) are a key advancement in this field. - Practical Applications of LLMs: Learn how LLMs can enhance operational processes and contribute to business growth in real-world scenarios, and how they can be customized to meet specific business needs. - Benefits of Customization: Discover the advantages of tailoring AI solutions like LLMs to understand and support unique business requirements. - Relevance and Precision: Learn how LLMs adapt to specific business contexts, ensuring that interactions are accurate and aligned with organizational objectives.

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AI for Everyone:
Demystifying Large Language Models
(LLMs) Like ChatGPT
How and when to use different types of LLMs in your organization

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Audio is streamed through your computer speakers, so make sure your audio is on and turned up.
Housekeeping Items
The recording and slides will
be sent to everyone via email
within 24-48 hours after the
webinar concludes.
Submit questions any time
during this presentation via
the Q&A box on the bottom
panel of your screen.
Audio is streamed
through your computer
speakers, so make sure
your audio is on and
turned up.

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Meet our Speakers
Monte Montoya
VP Innovation and Growth
Josh Judd
Chief Architect, AI

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Objectives
01 Understand the Basics of AI and LLMs
02 Benefits of Private, Customized LLMs
03 Practical Applications of LLMs
04 PrimeAI Demo

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What Are LLMs?

7. Generative AI
LLMs (Large Language Models)
Enables AI tools to understand conversational language
And generate responses in conversational style
Generative AI
A whole category of AI tools that generate outputs “from scratch”
As opposed to blindly following rules or parroting canned information
GPTs (Generative Pre-trained Transformers)
A sub-category within the category of Generative AI tools
The neural network of a GPT is Pre-trained using a large set of data
And it Transforms prompts into responses using that neural net
ChatGPT
One of many GPTs designed for conversation using natural language
This particular well-publicized tool was developed by OpenAI and runs on their cloud
2010’s 2020’s
2021
ChatGPT
GPTs
Generative AI
LLMs

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Public vs. Private LLMs and
Customization
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Public vs. Private
Public:
● Public LLMs run in a public cloud
environment
● The are trained using their users’
behavior and data
● Thus, they change constantly,
and are not a good fit for
confidential data
Private:
● Private LLMs can run in a private
cloud, virtual private cloud, on
prem “classic” datacenter, or
even on your laptop
● The LLM doesn’t change unless
you change it - good for change
control
● Your queries and data won’t leave
your private environment

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Customization
● Public and private LLMs can be connected to private internal data sets
● E.g., you could connect your Sales Force information to Chat GPT
● But do you really want your customer info to be used to train a public LLM?
● How about Personally Identifiable Information rules, HIPPA, etc?
● What about engineering data? What about NDAs with third parties?

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Can you protect YOUR company’s data?
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OpenAI has an “opt out” for using your data to train their model:
https://help.openai.com/en/articles/7039943-data-usage-for-consumer-services-faq
You have to create a business account, then fill out a form
Do this, but it’s still not sufficient for many data privacy requirements
For that, you’d need a more advanced “private LLM” system
This can also save (a lot of) money, and gives you better control

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Typical AI adoption and maturity pathway
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Practical Applications
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Improved Operational Efficiency
► Accelerated Content Creation
► Automated Customer Support
► Supply Chain Optimization
► HR and Recruitment
► Robotic Process Automation
Enhanced Decision Making
► Streamlined Data Analysis
► Augmented Decision-Making
► Prioritization & Routing
► Sales Forecasting
► Automated Threat Intelligence
Increased Customer Satisfaction
► Enhanced Customer Experience
► Chatbots & Copilots
► Tailored Virtual Personal Assistants
► Social Media Management
► Reduce Time to Resolution
Creating Competitive Advantage
► Fraud Detection
► Risk Management
► Market Research
► Preventive Maintenance
► Quality Control
Leveraging AI for Business Success

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ROIs for Customized Private LLMs
● Business Objectives Alignment
● Cost of AI Infrastructure
● Data Acquisition and Preparation
● AI Talent and Expertise
● Integration with Existing Systems
● Training and Support
● Potential Productivity Gains
● AI Performance and Accuracy
● Time to Value and Payback Period
● Scalability and Future Growth

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Discover & Define POC Implementation Support & Scale
PrimeAI - Copilot Technology
A modular Generative AI technology framework that
provides you with a private customized LLM platform to
accelerate AI-based use cases.
● Works alongside users, providing constant guidance
and personalized assistance.
● A private model that learns, retains, and utilizes your
business's unique information.
● Combines the power of an LLM with a flexible variety
of data sources and tooling platforms you already
use.

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Demo
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Keep the Conversation Going…
Check out Cprime’s upcoming webinars, read our blog, and
download resources such as whitepapers and case studies:
www.cprime.com/resources
Claim your GenAI Discovery Workshop here:
https://www.cprime.com/ai/genai-discovery-workshop/
Reach out to Cprime at learn@cprime.com

19. QUESTIONS?
www.cprime.com | 877.800.5221 | +44 (0) 203 811 0424
Questions?
www.cprime.com | 877.800.5221 | +44 (0) 203 811 0424
Questions?

20. QUESTIONS?
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Thank You
www.cprime.com | 877.800.5221 | +44 (0) 203 811 0424