Implementing Customer Loyalty Program PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Implementing Customer Loyalty Program Powerpoint Presentation Slides. Enhance your audiences knowledge with this well researched complete deck. Showcase all the important features of the deck with perfect visuals. This deck comprises of total of twenty four slides with each slide explained in detail. Each template comprises of professional diagrams and layouts. Our professional PowerPoint experts have also included icons, graphs and charts for your convenience. All you have to do is DOWNLOAD the deck. Make changes as per the requirement. Yes, these PPT slides are completely customizable. Edit the colour, text and font size. Add or delete the content from the slide. And leave your audience awestruck with the professionally designed Implementing Customer Loyalty Program Powerpoint Presentation Slides complete deck.
Developing a Roadmap for Digital TransformationJohn Sinke
Digitally mature companies out-perform their peers in innovation, agility and responsiveness to customers. “Digirati” also enjoy advantages in efficiency and effectiveness in product delivery, marketing, e-commerce, sales and customer service. More importantly, companies that achieve Digital Excellence are 26% more profitable (source: Capgemini Consulting and MIT Centre for Digital Business).
However, building a Roadmap for Digital Transformation requires not only successful collaboration between the CMO and the CIO, it also demands a strong customer-focused orientation and digital culture. During this presentation, John Sinke will share insights from leading marketers and his personal experience of turning Resorts World Sentosa into a “digital business”.
Our world’s digital landscape is evolving faster than ever before, the only constant is change and most enterprises are struggling to adapt. In this webinar, we deep dive into Digital Transformation – the business strategy that can unlock new, better and bigger growth opportunities for your company.
The transformation to a Digital Insurer is complex as it changes the foundation of the organization. Complicating factor is the fast speed of digital innovation in the market and the current digital structure of the organization not able to deal with these changes. The digital transformation is however inevitable and mistakes will create a bigger gap, resulting in business deterioration. In this presentation a vision on Digital Insurance transformation is explained and more information is available to support a digital transformation process in a specific organization.
Digital Transformation From Strategy To ImplementationScopernia
Creating a digital transformation strategy is one thing but how do you put the insights and plans into practice. This presentation deals with vision, strategy, roadmap, governance, leadership, channel hacking, start-up-thinking and many more issues.
Implementing Customer Loyalty Program PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Implementing Customer Loyalty Program Powerpoint Presentation Slides. Enhance your audiences knowledge with this well researched complete deck. Showcase all the important features of the deck with perfect visuals. This deck comprises of total of twenty four slides with each slide explained in detail. Each template comprises of professional diagrams and layouts. Our professional PowerPoint experts have also included icons, graphs and charts for your convenience. All you have to do is DOWNLOAD the deck. Make changes as per the requirement. Yes, these PPT slides are completely customizable. Edit the colour, text and font size. Add or delete the content from the slide. And leave your audience awestruck with the professionally designed Implementing Customer Loyalty Program Powerpoint Presentation Slides complete deck.
Developing a Roadmap for Digital TransformationJohn Sinke
Digitally mature companies out-perform their peers in innovation, agility and responsiveness to customers. “Digirati” also enjoy advantages in efficiency and effectiveness in product delivery, marketing, e-commerce, sales and customer service. More importantly, companies that achieve Digital Excellence are 26% more profitable (source: Capgemini Consulting and MIT Centre for Digital Business).
However, building a Roadmap for Digital Transformation requires not only successful collaboration between the CMO and the CIO, it also demands a strong customer-focused orientation and digital culture. During this presentation, John Sinke will share insights from leading marketers and his personal experience of turning Resorts World Sentosa into a “digital business”.
Our world’s digital landscape is evolving faster than ever before, the only constant is change and most enterprises are struggling to adapt. In this webinar, we deep dive into Digital Transformation – the business strategy that can unlock new, better and bigger growth opportunities for your company.
The transformation to a Digital Insurer is complex as it changes the foundation of the organization. Complicating factor is the fast speed of digital innovation in the market and the current digital structure of the organization not able to deal with these changes. The digital transformation is however inevitable and mistakes will create a bigger gap, resulting in business deterioration. In this presentation a vision on Digital Insurance transformation is explained and more information is available to support a digital transformation process in a specific organization.
Digital Transformation From Strategy To ImplementationScopernia
Creating a digital transformation strategy is one thing but how do you put the insights and plans into practice. This presentation deals with vision, strategy, roadmap, governance, leadership, channel hacking, start-up-thinking and many more issues.
A quick snapshot about importance of mobility in insurance business. With a brief overview of insurance business with extremely hig cost pressure on asset improvemen and claims management, customer data and customer behaviour becomes most important, hence insurance providers going mobile to be part of customers day-to-day life.
Straight Through Processing (STP) has reduced customer on-boarding time, claims processing time, and travel insurance issuance time, this increases the agility of the insurance business to concentrate efforts on more core activities of the business.
Enabling insurance brokers, agents with customer data on the go will enable them to better sell the insurance products.
By tracking customer health quality, eating & sleeping behaviour, fitness level which enables in calculating thee risk profile of a customer.
Using IoT, Telematics, tracking a drivers behaviour and vehicle usage helps insurers to propose innovative insurance packages.
As part of the global agenda of insuring for sustainable development, the Impact Insurance Facility (www.impactinsurance.org) and the PSI Initiative (www.unepfi.org/psi) are organizing a six-part webinar series with the theme, “Making inclusive insurance work”. The second webinar focused on distribution and technology and was held on 9 February 2017.
Speakers: Susan Walls (South African Insurance Association), Munir Duri (Kifiya Financial Technology, Ethiopia) and MK Balachandran (HDFC Ergo General Insurance, India). Moderator: Pranav Prashad (ILO's Impact Insurance Facility).
Mali Micro-insurance Project: Sini TononHFG Project
Presented at “Financial Protection and Improved Access to Health Care: Peer-to-Peer Learning Workshop Finding Solutions to Common Challenges” in Accra, Ghana, February 2016. To learn more, visit: https://www.hfgproject.org/ghana-uhc-workshop
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
2. 2
Income Insurance is one of the leading composite insurer in
Singapore with a comprehensive suite of insurance products
Life
Savings
Investment-Linked
Whole Life
Term
Group life
Health
Medical indemnity
Disability
Critical illness
Group health
Non-life
Motor
Personal Accident
Travel
Home & Lifestyle
Commercial
PROTECTING SINGAPOREANS
#1 non-life insurer & #5 life insurer
More than S$4.5 billion gross premium
More than 2.2 million policyholders
Paid nearly S$3 billion in claims
ESG LEADER
Net Zero greenhouse gas emissions by
2050
S$100 million for social causes
DIGITAL LEADER
Nearly 2 million customers
engaged digitally
Award winning customer
experience
FINANCIAL STRENGTH
S$47 billion in assets
Rated AA- by Standard &
Poor's since 2019
224% capital adequacy ratio
3. 3
NTUC and Income are deeply embedded
in Singapore’s ecosystems, serving 3 in 4 Singaporeans
Education
Financial Services Retail
Cares for >25K children
F&B
>175 multi-format locations incl.
F&B outlets & food Manu.
Life & non-life insurer
Serves >1.7M customers
Digital bank
Launched in 3Q 2022 reached more
than 500K customers in 7 months
Partnership with
>15 lifestyle facilities
Health care
Health & care services
Transitioning to Ministry of Health to
serve 35K seniors
Leisure
>2.4M members
Rewards program
>0.5M daily customers across >370
stores
Groceries retailer Education & training
Delivers >2.6m training places
Preschool education
Catering
F&B operator
>2.4M cardholders
Domestic Systematically Important
Insurer designated by Monetary
Authority Singapore
4. 4
DIGITIZE CORE BUSINESSES DIGITAL ATTACKER IN THE REGION
BUILD AND SCALE NEW BUSINESS
MODELS
Non-life GI
transformation: Fully
digital insurance
purchase by customer
powered with hyper-
personalization
1
life insurance
transformation:
Seamlessly switch
from online to offline
advisory to buy life &
non-life
o2o
2 EMBEDDED: Seamlessly
buy insurance as part
of a non-insurance
customer journey
STACKABLE: Bite-sized
insurance premiums
accumulated as
customers spend on
daily life
-$5 Coffee
+$0.5
Contribution
GigSurance FreightSurance
MileSurance
CIPPT
3
Income Insurance’s digital transformation journey – The Digital Transformation
Office was set up in 2017 to future proof Income Insurance in the digital world
Singapore
Bringing our success to the region
to serve more underserved
segments
Regional
Our mandates
4
5. 5
We have successfully launched various innovative products with strong market
traction over the years
Stackable Embedded
Direct 2 Customers Omnichannel
Bite-sized insurance
premiums accumulated as
customers spend on daily life
Seamlessly buy insurance as
part of a non-insurance
customer journey
Fully digital insurance
purchase by customer powered
with hyper-personalization
Seamlessly switch from
online to offline advisory to
buy life & non-life
Higher agent
productivity
30-40%
Conversion
5-15%
Higher margins
20%
Digital insurance
market share
44%
Customers
>1M
Online insurer
for non-life
#1
3 4
1 2
Cap surge pricing on
ride sharing
GigSurance
Coverage per hours
worked for gig workers
MileSurance
Pay-as-you-drive
coverage
FreightSurance
Transit loss/damage
coverage for shipments
Digitize Income’s core businesses
Top-up daily spend for
insurance & investment
Flexible, monthly insurance
subscription
Critical illness coverage per
trip for ride sharing drivers
CIPPT
-$5 Coffee
Coverage
+$ 0.5
Contribution
O2O
+$ 100
Digital partnerships
Build and scale new business
models
6. 6
Direct to Consumer: Income has developed deep expertise in data & analytics
and realized tremendous value across Direct 2 Customers use cases
Income's D2C
use cases
How it works?
Generate insights from
customer behavioral data
Contextualized offerings &
personalized messages based on
customer segments & profiles
• Pre-underwriting engine
• AI-based chatbot assists
customers along the journey
Continuous retargeting and
customer journey optimization
Hypertargeting at scale enables
lower customer acquisition cost
Seamless digital journey
maximizes conversion
3
Contextualized offerings
drives engagement
2
Offer 40% off
single trip travel
insurance plan
1
Analytics enabled by:
Risk
aversion
Income
Customer profile
Not sure
about the policy?
Ask Chatbot
Flight Booking
Travel
Insurance
GET A QUOTE
Fly high with
Dream sky
Purchase Flight Get a Quote
I would like to purchase a
Per-trip policy
Yearly policy
to cover
An Individual/ a group
A family
1
7. 7
Every consumer is different, advanced data and analytics enables
us to engage consumers in the right context, with the right
product, and enable seamless fulfilment
Example of income's D2C use cases
in travel insurance
Market share in
online Travel and
Motor Insurance
Leading online
insurer and e-
commerce platform
Leading D2C insurer
in Singapore
Premium contribution from direct
channels in GI business (2019)
16%
Income
10%
Market average
My Income App
45k+ MAU
Website
Telesales
Leading travel insurance provider with
pure D2C model
#1 market share in travel insurance
100% distributed through digital channels
Purchase policy directly on website & App
3
2
1
• FlexiTravel Hourly insurance1 –
Buy travel insurance by travelling hours
• Regular travel insurance
Instant policy activation in App
Online claim submission
1. Currently available in Malaysia and selective areas in Indonesia; Source: Company website
Direct channels include…
Seamless journey with 100% digital
Our success so far
#1
#1
1
8. 8
Use “trigger moments”
to target specific
audience with right
messaging
User-friendly
lead form to
reduce drop offs
Enable customer choice –
messaging, appointment
booking, call, video call
Advisor Scoring
Methodology to match
intent of customer to best
suited advisor
Build lead profile whenever a lead
is assigned – no repeat process
Customer Info-board
according to intent
and segment
Engagement tools to help
customer understand their
financial needs
Record customer
information on screen
during sales advisory for
transparency
Immediate porting of
customer information into
sales application form –
no repeat process
Generating Lead
Interest
Capturing Lead
Interest
Determining Preferred
Mode of Connection
Assigning to
Most Suited
Advisor
Enabling warm first contact using
digital signals
Bridging “Dead Zone”
between 1st contact
and 1st meeting
Facilitate pre-sales
engagement virtually
Enable virtual sales
advisory
Sales Application
Advisory Enablement:
These capabilities enable remote engagements to boost
advisor productivity
Lead Generation:
Insurerssourceleadsfromdigitalplatforms
Digital engagement:
Get in front of the Right Customer, at the Right Place and Right Time
Ethnographic research shows Digital + Human is needed for Life Insurance. Bridging
the online to offline gap allows Income to fulfill more unmet needs
8
2
9. 9
1 2 3
Effortless &
Invisible
Affordable
& Flexible
Holistic
Critical
Pack Life
Invest
-$5 Coffee
Coverage
+$0.5
Contribution
+$100
Make contributions in
the background by
linking policy purchase
to everyday lifestyle
triggers
Affordable premiums,
starting from $0.3 that
you can turn on and off
anytime
Choose from a selection
of investment and
protection offerings
(e.g., Life, CI, PA)
STACKABLE INSURANCE – Bringing 3 unique value propositions to the
underserved and new age digital segments
3
11. 11
>100k download
>40k Sign-ups
SNACK has gained traction in SG and we are now working
with >150 ecosystem partners
SNACK ecosystem powered by >150 partners
Launched in Apr 2020
>300k downloads
100k sign-ups
>150 Partners onboarded
Recognized as innovation leader
Result
2nd Place winner in Financial Institution Category
At Singapore Fintech Festival 2021
Users buy more
than 4 products
SNACK ussers
below 35
Total sum assured
since launch
SNACK App
UOB YOLO
>30%
>70%
S$380m
3
12. 12
How Income’s embedded insurance protects and hedges risks?
Risk
When
is
the
offer
made
Premium
EMBEDDED insurance enables consumers to protect themselves against
many of life's risks, seamlessly
Rain insurance Group Accident Insurance Travel insurance
Coverage
I get injured at work
I get Covid and
cannot travel
A rainstorm makes my
Grab 3x more expensive
One day in advanced
of the ride
When I confirm my job
slot via Fastgig app
When booking
my flights
Premium:
<$9.6/day (~$120/yr)
Premium: NA - the insurance
comes with the job
Premium:
$20/ticket
Savings: $50/day or
60% of ride fee
Cover:
up to $100k
Cover:
up to $50k
GigSurance
Total premium
paid (yearly)
~S$630
Total coverage/
savings
~S$152k
3x
4
Benefits
1 Contextualized
Insurance offer is always
relevant to embedded
product or service
Convenient
2
Delivered seamlessly as part
of an existing sales and
purchase journey
Affordable
3
Low-cost and specific
coverage keeps premiums
low
13. 13
Our digital transformation journey has been a success, transforming Income
Insurance from a local SG player to an industry recognized digital leader
2021 - 2022 2023
US CIO 100 Award 2021
(SNACK)
2021 Indigo Awards Mobile App
Design-Silver (SNACK)
Efma-Accenture Innovation in
Insurance Awards 2021
Innovation of the month (SNACK)
SBR Technology Excellence
Award 2021
Mobile-Life Insurance (SNACK)
Asian Experience Awards
Digital Experience Award of
the Year-Life Insurance
(SNACK)
CIO100 ASEAN Awards
Award winner – Peter Tay,
General Manager, Digital
Business
CIO75 ASEAN Awards
Award winner – Peter Tay, General
Manager, Digital Business
DigFin Innovation Awards 2021
Best solution for Market Access
(SNACK)
SG Good Design Awards
Digital design and
experience design (SNACK)
SBR Technology Excellence
Award
Mobile Personal Insurance
(SNACK)
Indigo Design Awards
UX, Interface & Navigation,
Mobile App, Mobile
interaction and experience,
Innovative use of mobile
tech (SNACK)
SBR Technology Excellence
Award
Fintech – Financial
Technology (HIVE)
Top 3 Inspiring examples of
disruption
SNACK
APAC Stevie Awards
Innovation in B2B services
(HIVE)
The Drum Awards for
Marketing APAC
Brilliant use of Media,
Brilliant use of
transformation, Marketing
Strategy for Finance,
Brilliant use of Data/Insight
(Digital Growth)
Change Maker CIO Award
Peter Tay, General
Manager, Digital Business
Digital CEO Award
Andrew Yeo, CEO, Income
Insurance Limited
MAS SFF Gobal Fintech
Awards Singapore Financial
Institution 2nd place (SNACK)
Insurance Asia Award 2021
Mobile App of the year
(SNACK)
ORIGIN Innovation Awards
Best Corporate Innovation
(SNACK & Tribe)
Editor's Notes
Income O2O Features
Context based landing pages
Short IG stories style product videos
15-MIN INSTANT VIDEO call direct to advisor
Customer chooses Chat, Call, Video, Book appt.
DIGITAL NAMECARD intro of advisor, regulator check
Establish trust and credibility quickly
LIVE SKETCH with pre-built templates, advisor sketches on the template / blank pages
SIDEKICK focuses on exploring customer needs in depth, move to product only after
LIVEPLAN brings out visually what the numbers mean, easy for agent to explain implications