This document provides a summary of an insurance webinar discussing digital disruption in the Asian insurance industry. The webinar featured presentations from representatives of Bought By Many, an insurance aggregator, and Anthropic, an insurtech company, on their approaches to digital distribution of niche insurance products and using data analytics. It also included a presentation from AXA Assistance on providing insurance as a digital service beyond just claims, such as integrating health services. The webinar concluded with a discussion of how insurance business models and products are evolving to focus on partnerships, personalized recommendations, and adding value through integrated digital ecosystems.
Participated in Razer Fintech Inaugural digital hackathon from 15 - 17 May 2020. Competed with a crowd of 300 (100 teams) to emerge as top 20. Proposed a community-focused Insure tech solution, utilising gamification, rewards and community spirit to increase uptake of insurance products.
Participated in Razer Fintech Inaugural digital hackathon from 15 - 17 May 2020. Competed with a crowd of 300 (100 teams) to emerge as top 20. Proposed a community-focused Insure tech solution, utilising gamification, rewards and community spirit to increase uptake of insurance products.
The transformation to a Digital Insurer is complex as it changes the foundation of the organization. Complicating factor is the fast speed of digital innovation in the market and the current digital structure of the organization not able to deal with these changes. The digital transformation is however inevitable and mistakes will create a bigger gap, resulting in business deterioration. In this presentation a vision on Digital Insurance transformation is explained and more information is available to support a digital transformation process in a specific organization.
Think Digital : Transform your life insurance agency model in AsiaThe Digital Insurer
This presentation by The Digital Insurer was given at IDC conference in Singapore in September 2013.
It is a strategy for digital transformation and argues that tablet toolkits are the pivotal technology for that transformation to more digital and customer centric future.
Digital insurance trends in Asia - Presentation to Allianz regional conferen...The Digital Insurer
This deck is an extract of a presentation given to Allianz CIO's and COO's in Singapore in May 2013.
Note : The presentation is an independent presentation by The Digital Insurer and does not represent or reflect Allianz policy or strategy.
Digital thinking to transform face-to-face insurance in Asia by Hugh TerryThe Digital Insurer
These are the slides presented by The Digital Insurer at the Insurancecom conference in HK at the Ritz Carlton on 2nd December 2014.
The theme of the conference was profitable strategies for growth in 2015 and this presentation focuses on the opportunity to use digital thinking and trends to create Agency 2.0 and Banca 2.0 models
Transformation & Tradition: Reimagining the Customer-Agent Experience in Insu...Cake and Arrow
With the digitization of the insurance industry now fast underway, insurance companies are faced with the unique opportunity to leverage advances in technology to reclaim something of the bygone simplicity of the once trusted agent-customer experience, free from the mounds of paperwork, clunky technology, and complicated underwriting processes that have come to characterize buying insurance.
In this webinar, we will discuss how the insurance industry can re-imagine its own tradition of the agent-customer experience to usher in a new era of digital transformation built on trust, transparency and customer needs.
Please find here our first Insurance Review on Digital Disruption of the Insurance sector. We've put together the best, most shared and liked articles on this topic. All articles have been published before on our Financial Services blog
Meeting the needs of today's digital insurance customerJosh Jandrain
Improving processes and becoming more customer-focused are an ongoing effort by insurers in order to become more efficient, profitable, and successful. What does this have to do with 'digitization' and what is a 'digital customer'? Is this a technology strategy, an emerging set of customer preferences or both? Join us to listen to two insurers describe their view on 'digital' and how this has affected their internal operation and customer strategy.
The Digital Insurer presented at this conference on 18th June 2014.
The aim of the presentation was to look at the digital trends that are impacting health insurance and to explore how digital thinking can transform face-to-face sales of health insurance in Asia as well as develop new business models.
Visit the-digital-insurer.com for more information on digital insurance in Asia
The transformation to a Digital Insurer is complex as it changes the foundation of the organization. Complicating factor is the fast speed of digital innovation in the market and the current digital structure of the organization not able to deal with these changes. The digital transformation is however inevitable and mistakes will create a bigger gap, resulting in business deterioration. In this presentation a vision on Digital Insurance transformation is explained and more information is available to support a digital transformation process in a specific organization.
Think Digital : Transform your life insurance agency model in AsiaThe Digital Insurer
This presentation by The Digital Insurer was given at IDC conference in Singapore in September 2013.
It is a strategy for digital transformation and argues that tablet toolkits are the pivotal technology for that transformation to more digital and customer centric future.
Digital insurance trends in Asia - Presentation to Allianz regional conferen...The Digital Insurer
This deck is an extract of a presentation given to Allianz CIO's and COO's in Singapore in May 2013.
Note : The presentation is an independent presentation by The Digital Insurer and does not represent or reflect Allianz policy or strategy.
Digital thinking to transform face-to-face insurance in Asia by Hugh TerryThe Digital Insurer
These are the slides presented by The Digital Insurer at the Insurancecom conference in HK at the Ritz Carlton on 2nd December 2014.
The theme of the conference was profitable strategies for growth in 2015 and this presentation focuses on the opportunity to use digital thinking and trends to create Agency 2.0 and Banca 2.0 models
Transformation & Tradition: Reimagining the Customer-Agent Experience in Insu...Cake and Arrow
With the digitization of the insurance industry now fast underway, insurance companies are faced with the unique opportunity to leverage advances in technology to reclaim something of the bygone simplicity of the once trusted agent-customer experience, free from the mounds of paperwork, clunky technology, and complicated underwriting processes that have come to characterize buying insurance.
In this webinar, we will discuss how the insurance industry can re-imagine its own tradition of the agent-customer experience to usher in a new era of digital transformation built on trust, transparency and customer needs.
Please find here our first Insurance Review on Digital Disruption of the Insurance sector. We've put together the best, most shared and liked articles on this topic. All articles have been published before on our Financial Services blog
Meeting the needs of today's digital insurance customerJosh Jandrain
Improving processes and becoming more customer-focused are an ongoing effort by insurers in order to become more efficient, profitable, and successful. What does this have to do with 'digitization' and what is a 'digital customer'? Is this a technology strategy, an emerging set of customer preferences or both? Join us to listen to two insurers describe their view on 'digital' and how this has affected their internal operation and customer strategy.
The Digital Insurer presented at this conference on 18th June 2014.
The aim of the presentation was to look at the digital trends that are impacting health insurance and to explore how digital thinking can transform face-to-face sales of health insurance in Asia as well as develop new business models.
Visit the-digital-insurer.com for more information on digital insurance in Asia
This in-depth report looks at the major waves of innovation and disruption that are beginning to radically alter the insurance industry. The insurance industry, unlike many other areas of financial services, has not yet been substantially disrupted by new technologies and transformative business models. However, the industry now appears to be at a key inflection point as many different constituents in the FinTech ecosystem have their sights squarely set on insurance as the next great opportunity.
The fifth edition of the World Insurance Report from Capgemini and Efma looks at how insurers are focusing their efforts on operational efficiency and effectiveness to protect and grow margins, even when demand is slow to increase. The report offers insights into how leading insurers are refocusing efforts to reduce both cost per policy and total cost of ownership, and acting to improve the operational efficiency of their business processes.
Augmenting the World using Semantic Web TechnologiesJens Grubert
ABSTRACT:
Creating and maintaining scenes for mobile Augmented Reality browsers can be a challenging and time consuming task. The timeliness of digital information artifacts connected to changing urban environments require authors to constantly update the structural representations of augmented scenes or to accept that the information will soon be outdated. We investigated approaches for retrieving multimedia content and relevant web services for mobile Augmented Reality applications at runtime. Using semantic web technologies we are able to postpone the retrieval of actual media items to the moment a user actually perceives an augmented scene. This allows content creators to augment a scene only once and avoid continous manual updates.
Slutte å snakke og begynn å jobbe: Innovasjon i praksis - FINNovasjonsdagen.
Presentasjonen er en oppsummering av FINNovasjonsdagen 2011 og viser hva vi gjorde, hvordan vi organiserte det og ikke minst hvorfor dette er noe FINN.no bruker tid og penger på
Presentasjon holdt under Geek Girls Dinner Oslo hvor vi presenterer noen eksmpler på hvordan vi har fått brukerens stemme inn som en del av produktutviklingen.
Du kan lese mer om dette på bloggen http://tech.finn.no
The On Demand/Instant Insurance Proposition - Webinar DeckThe Digital Insurer
Listen to an experienced, global panel of insurance professionals present, discuss and answer your questions on the theme of “The On Demand/Instant Insurance Proposition”.
Brought to you by The Digital Insurer and sponsored by KPMG.
Go digital or die. Are Middle East insurers ready?Olivier Bauchart
How quickly would they go in adopting the right digital/business transformation? How far would they go? What would the enablers be? What would the benefits be in doing so…but why would they embark on this journey in the first place? How would an aggregator manage to attract global brands to enrich their panels and increase their conversion rate?
As far as eCommerce, Online Insurance and Aggregators are concerned, let’s structure this outlook in 3 sections spanning Market Reality, Digital Transformation and Business Transformation.
Unbundling the Insurance Value Chain - Disruption in the Insurance Sector - The 7th. International Istanbul Insurance Confrence - Prof. Dr. Selim YAZICI (2016)
A pitch deck by a Nigeria-based insurtech startup - Digital solution for insurance inclusion in Nigeria. Detailed strategy to increase insurance penetration in the retail market segment, with a focus on digital insurance transformation
Digital Insurance Distribution – Ecosystem Products - Webinar DeckThe Digital Insurer
Listen to an experienced, global panel of insurance professionals present, discuss and answer your questions on the theme of “Digital Insurance Distribution - Ecosystem Products”.
Brought to you by The Digital Insurer and sponsored by KPMG
Multi Channel Distribution in Insurance - WhitepaperNIIT Technologies
This whitepaper explores the need to develop an effective multi-channel distribution strategy that meets customer demands and delivers differentiating customer experience. Apart from the conventional ways of marketing an insurance policy, which include brokers, agents, kiosks, work site marketing and direct marketing, insurance companies now explore new avenues of innovative and attractive range of distribution techniques that can be exploited to their advantage.
Fintech in insurance. Focus on RoboAdvice - Changing the face of wealth management landscape on back of trend of “self-service”, disintermediation, automation spurred by the internet.
Insurers today, big and small, are facing disruption due to the increasing deployment of InsurTech technologies and by engaging EY, insurers stand to reap benefits of the latest innovations and insurance products, capitalize on new markets as well as future-proof business for with the help of EY's expertise in this sector.
Onramp key takeaways:
1) Same Insurtech brutal truths
2) The future of the Insurers will be insurtech
3) Reasons why for adopting IoT in the insurance sector
4) The IoT Insurance Observatory mission
How an insurer can stay relevant in the age of dataMatteo Carbone
Irrelevancy is only a choice for an Insurer, not his inevitable destiny. Insurtech can make the insurance sector stronger and therefore more capable of achieving its strategic goal: to protect the way people live.
BCG and ZA Tech, two companies, I have interacted with quite a bit, have shared some interesting datapoints. They are taken in the Singaporean context but still bear significant insights for the European markets.
How Life & Annuity Companies Can Embrace Modern Platforms to Boost Direct-to-...Cognizant
Life and annuity (L&A) insurers seeking to enhance their direct-to-consumer reach should first simplify operations using modern, hosted, rules-based platforms, and deploy the panoply of digital tools and services and work with insurtechs when suitable.
A quick snapshot about importance of mobility in insurance business. With a brief overview of insurance business with extremely hig cost pressure on asset improvemen and claims management, customer data and customer behaviour becomes most important, hence insurance providers going mobile to be part of customers day-to-day life.
Straight Through Processing (STP) has reduced customer on-boarding time, claims processing time, and travel insurance issuance time, this increases the agility of the insurance business to concentrate efforts on more core activities of the business.
Enabling insurance brokers, agents with customer data on the go will enable them to better sell the insurance products.
By tracking customer health quality, eating & sleeping behaviour, fitness level which enables in calculating thee risk profile of a customer.
Using IoT, Telematics, tracking a drivers behaviour and vehicle usage helps insurers to propose innovative insurance packages.
Neosurance: the first Virtual Insurance Agent which sells micro policies. Andrea Silvello
Insurance Worth Buying
Neosurance is an insurtech startup that helps you engage and monetize your digital customers, delivering the best insurance experience where and when it matters most.
With our help the insurer is capable of coming up with the right insurance proposition precisely when the client needs it, without even having ask for it. A highly personalized push offer on one's smartphone according to the single individual and its context. Imagine you’re a tourist landing in London and you forgot to previously buy a travel insurance: no problem, a personalized notification arrives on your device asking if you want to get insured in a few steps directly from your device. Easy, fast, comfortable
The push notifications are sent to the users in an intelligent way thanks to our AI machine learning system which bases its knowledge on contextual data. Our approach is B2B2C, based on IoT data and Artificial Intelligence in order to apply the nudges theory to the insurer’s needs - that is, micro insurance delivered via push offers that are highly personalized according to the single individual’s context. The AI component perfects the knowledge on insurable moments and on personal behavior in order to sell the right cover at the right moment in the most effective way.
Similar to Digital and Direct Non-Life Insurance in Asia (20)
Empowering the Unbanked: The Vital Role of NBFCs in Promoting Financial Inclu...Vighnesh Shashtri
In India, financial inclusion remains a critical challenge, with a significant portion of the population still unbanked. Non-Banking Financial Companies (NBFCs) have emerged as key players in bridging this gap by providing financial services to those often overlooked by traditional banking institutions. This article delves into how NBFCs are fostering financial inclusion and empowering the unbanked.
how can I sell pi coins after successfully completing KYCDOT TECH
Pi coins is not launched yet in any exchange 💱 this means it's not swappable, the current pi displaying on coin market cap is the iou version of pi. And you can learn all about that on my previous post.
RIGHT NOW THE ONLY WAY you can sell pi coins is through verified pi merchants. A pi merchant is someone who buys pi coins and resell them to exchanges and crypto whales. Looking forward to hold massive quantities of pi coins before the mainnet launch.
This is because pi network is not doing any pre-sale or ico offerings, the only way to get my coins is from buying from miners. So a merchant facilitates the transactions between the miners and these exchanges holding pi.
I and my friends has sold more than 6000 pi coins successfully with this method. I will be happy to share the contact of my personal pi merchant. The one i trade with, if you have your own merchant you can trade with them. For those who are new.
Message: @Pi_vendor_247 on telegram.
I wouldn't advise you selling all percentage of the pi coins. Leave at least a before so its a win win during open mainnet. Have a nice day pioneers ♥️
#kyc #mainnet #picoins #pi #sellpi #piwallet
#pinetwork
What price will pi network be listed on exchangesDOT TECH
The rate at which pi will be listed is practically unknown. But due to speculations surrounding it the predicted rate is tends to be from 30$ — 50$.
So if you are interested in selling your pi network coins at a high rate tho. Or you can't wait till the mainnet launch in 2026. You can easily trade your pi coins with a merchant.
A merchant is someone who buys pi coins from miners and resell them to Investors looking forward to hold massive quantities till mainnet launch.
I will leave the telegram contact of my personal pi vendor to trade with.
@Pi_vendor_247
BYD SWOT Analysis and In-Depth Insights 2024.pptxmikemetalprod
Indepth analysis of the BYD 2024
BYD (Build Your Dreams) is a Chinese automaker and battery manufacturer that has snowballed over the past two decades to become a significant player in electric vehicles and global clean energy technology.
This SWOT analysis examines BYD's strengths, weaknesses, opportunities, and threats as it competes in the fast-changing automotive and energy storage industries.
Founded in 1995 and headquartered in Shenzhen, BYD started as a battery company before expanding into automobiles in the early 2000s.
Initially manufacturing gasoline-powered vehicles, BYD focused on plug-in hybrid and fully electric vehicles, leveraging its expertise in battery technology.
Today, BYD is the world’s largest electric vehicle manufacturer, delivering over 1.2 million electric cars globally. The company also produces electric buses, trucks, forklifts, and rail transit.
On the energy side, BYD is a major supplier of rechargeable batteries for cell phones, laptops, electric vehicles, and energy storage systems.
where can I find a legit pi merchant onlineDOT TECH
Yes. This is very easy what you need is a recommendation from someone who has successfully traded pi coins before with a merchant.
Who is a pi merchant?
A pi merchant is someone who buys pi network coins and resell them to Investors looking forward to hold thousands of pi coins before the open mainnet.
I will leave the telegram contact of my personal pi merchant to trade with
@Pi_vendor_247
Financial Assets: Debit vs Equity Securities.pptxWrito-Finance
financial assets represent claim for future benefit or cash. Financial assets are formed by establishing contracts between participants. These financial assets are used for collection of huge amounts of money for business purposes.
Two major Types: Debt Securities and Equity Securities.
Debt Securities are Also known as fixed-income securities or instruments. The type of assets is formed by establishing contracts between investor and issuer of the asset.
• The first type of Debit securities is BONDS. Bonds are issued by corporations and government (both local and national government).
• The second important type of Debit security is NOTES. Apart from similarities associated with notes and bonds, notes have shorter term maturity.
• The 3rd important type of Debit security is TRESURY BILLS. These securities have short-term ranging from three months, six months, and one year. Issuer of such securities are governments.
• Above discussed debit securities are mostly issued by governments and corporations. CERTIFICATE OF DEPOSITS CDs are issued by Banks and Financial Institutions. Risk factor associated with CDs gets reduced when issued by reputable institutions or Banks.
Following are the risk attached with debt securities: Credit risk, interest rate risk and currency risk
There are no fixed maturity dates in such securities, and asset’s value is determined by company’s performance. There are two major types of equity securities: common stock and preferred stock.
Common Stock: These are simple equity securities and bear no complexities which the preferred stock bears. Holders of such securities or instrument have the voting rights when it comes to select the company’s board of director or the business decisions to be made.
Preferred Stock: Preferred stocks are sometime referred to as hybrid securities, because it contains elements of both debit security and equity security. Preferred stock confers ownership rights to security holder that is why it is equity instrument
<a href="https://www.writofinance.com/equity-securities-features-types-risk/" >Equity securities </a> as a whole is used for capital funding for companies. Companies have multiple expenses to cover. Potential growth of company is required in competitive market. So, these securities are used for capital generation, and then uses it for company’s growth.
Concluding remarks
Both are employed in business. Businesses are often established through debit securities, then what is the need for equity securities. Companies have to cover multiple expenses and expansion of business. They can also use equity instruments for repayment of debits. So, there are multiple uses for securities. As an investor, you need tools for analysis. Investment decisions are made by carefully analyzing the market. For better analysis of the stock market, investors often employ financial analysis of companies.
how to swap pi coins to foreign currency withdrawable.DOT TECH
As of my last update, Pi is still in the testing phase and is not tradable on any exchanges.
However, Pi Network has announced plans to launch its Testnet and Mainnet in the future, which may include listing Pi on exchanges.
The current method for selling pi coins involves exchanging them with a pi vendor who purchases pi coins for investment reasons.
If you want to sell your pi coins, reach out to a pi vendor and sell them to anyone looking to sell pi coins from any country around the globe.
Below is the contact information for my personal pi vendor.
Telegram: @Pi_vendor_247
how to sell pi coins effectively (from 50 - 100k pi)DOT TECH
Anywhere in the world, including Africa, America, and Europe, you can sell Pi Network Coins online and receive cash through online payment options.
Pi has not yet been launched on any exchange because we are currently using the confined Mainnet. The planned launch date for Pi is June 28, 2026.
Reselling to investors who want to hold until the mainnet launch in 2026 is currently the sole way to sell.
Consequently, right now. All you need to do is select the right pi network provider.
Who is a pi merchant?
An individual who buys coins from miners on the pi network and resells them to investors hoping to hang onto them until the mainnet is launched is known as a pi merchant.
debuts.
I'll provide you the Telegram username
@Pi_vendor_247
Exploring Abhay Bhutada’s Views After Poonawalla Fincorp’s Collaboration With...beulahfernandes8
The financial landscape in India has witnessed a significant development with the recent collaboration between Poonawalla Fincorp and IndusInd Bank.
The launch of the co-branded credit card, the IndusInd Bank Poonawalla Fincorp eLITE RuPay Platinum Credit Card, marks a major milestone for both entities.
This strategic move aims to redefine and elevate the banking experience for customers.
3. Discussion
agenda
1
Presenta8ons:
Steve
Mendel:
Bought
By
Many
&
applica*ons
in
Asia
Mitch:
An
InsurTech’s
perspec*ve
on
disrup*on
Xavier
Blanchard:
Insurance
as
a
digital
service
Hugh
Terry:
Strategic
summary
2
Ques8ons
and
Answers
3
Snap
Poll
–
share
your
view
4. Ques8ons
&
Answers
How
to
par8cipate:
If
you
have
a
ques*on
please
type
into
the
messaging
area
and
send
to
the
presenters
Session
format:
The
moderator
will
use
a
combina*on
of
his
own
ques*ons
and
those
from
the
audience
5.
6. Volume
per
category
We use data analytics & social media to address specific
insurance needs in the ‘long tail’ of insurance demand
Insurance
Categories
Mainstream ‘head’
Served by price-comparison
websites and insurers direct
‘Long Tail’ of Insurance Demand
Traditionally served by
small face-to-face brokers
Target for Bought by Many
“Car Insurance”
“Home Insurance”
“Pet Insurance for French Bulldog”
“Travel Insurance with Diabetes Type 2”
“Young Driver car insurance”
Volume per category of insurance demand
6
~40% of insurance premiums (Swiss Re) are in the
“long-tail” but niche consumer needs are neglected
by price-comparison websites
7. We have developed a unique approach to sourcing
customers in the long tail of demand
We recruit groups through social media and
Search Engine channels
Fulfilment is via the partner’s website
In-depth analysis
of >100m lines of
Google search
data
Micro-targeted
advertising,
tailored for use on
social platforms
Community
engagement and
viral marketing,
acting as
‘consumer
advocate’
3
8. 下一代保险中介
4
We have successfully launched 7 white-labelled new products in China in partnership with Ping An, the second-
largest Chinese insurer. These have full online quote & buy journeys and responsive campaign landing pages
accessible through search, WeChat and QQ
Travel Insurance for Self-Drive Holidays:
We have created a separate, secure, member database:
9. Disruption in Non-Life Insurance
Nothing has been disrupted… yet
• Most of the innovation so far has been in
distribution, which is only the smallest tip of
the iceberg
• Insurance has a global value chain and we
are yet to see this value chain reorganise
Product innovation will be the
catalyst
• New products will be a forcing function
for the reorganisation of the value chain
• New paths to market will emerge, leading
to an explosion in innovation
Protection will become distributed
into experiences
• Insurance will no longer be sold, it will be
bought by customers when delivered in
context
• Flexibility in the insurance stack will allow
providers to deploy bespoke offerings
across platforms
What does this mean for traditional
insurers?
• Open platforms will power the distributed
ecosystem
• Insurers will focus on capability strengths
rather than attempting to own the value
chain
1 1
1 2
1 3
1 4
10. What
is
more
meaningful
for
Differen8a8on?
1.
Insurance
product
features?
2.
Customer
Experience?
11. A
richer
and
differen8ated
customer
experience
needs
to
go
beyond
op8mized
and
digi8zed
insurance
processes
Offre
aide
à
domicile
–
Novembre
2015
Insurance
Orienta8on
To
Medical
Providers
Stay
fit
Get
a
second
View
for
chronic
Get
Reimbursed
Emergency
consulta8on
Disease
Management
Find
a
good
doctor
Diagnosis
Insurance
customer
journey
I
buy
I
search
I
claim
I
II
I
renew
I
ask
for
advice/
amend
Health
Customer
journey
12. Insurance
as
a
(digital)
service
:
providing
relevant
interac8ons
with
the
customer
ecosystems
-‐
beyond
claims
payment
• Health
examples
:
telemedecine,
remote
health
monitoring
combined
with
triage,
emergency
response
capaci8es
12
Offre
aide
à
domicile
–
Novembre
2015
USA
Singapore
France
13. Coopera8on
with
external
providers
&
partners
is
at
the
core
of
customer
relevance
–
and
provides
op8ons
for
ancillaries
• Home
&
auto
:
providing
integrated
ecosystems
combining
home
surveillance
&
monitoring,
emergency
assistance
13
Offre
aide
à
domicile
–
Novembre
2015
Insurance
Claim
Sell
my
car
Breakdown
Managed
repairs
Technical
control
Buy
my
car
Warranty
Accident
Home
Emergency
Tele-‐
consult
Concierge
SOS
call
Customer
service
Would
be
ready
to
pay
for
such
an
innova*ve
service
56%
« Need help ?
Click !
We call you
immediately.
»
14. Proposi*ons
are
evolving
Digital
Maturity
Curve
Maturity
CustomerSatisfaction
v1.x Digital Basic v2.x Digital First v3.x Digital DNA
Informational
websiteWeb
Forms
User
Account
Dashboards
Personalised
recommendations
Call center
servicing
Digital sales
and
servicing
Pay-as-
you go
Proactive
concierge
Active
sensors
(IoT)
15. Underneath
the
Jargon
there
is
a
major
change
in
product
design
in
the
insurance
industry
Convenient &
Supportive
Simple to use and supportive
throughout the customer’s life
Value Added
services
Personalized and catered to the
customer’s habits and lifestyles.
Integrated with other value added
services
Reducing Risk
Solutions that make our customers
safer / healthier – and also reduce
their costs of insurance
“ECO-‐SYSTEM”
Proposi8ons
The
Business
Opportunity
:
How
to
apply
this
to
each
line
of
business?
16. Key
Components
in
Digital
Target
Opera8ng
Models
Awareness
&
demand
• Client
connec*vity
• Distribu*on
partnerships
• Content
marke*ng
• Compelling
proposi*on
Sales
Fulfillment
• Mobile
and
digital
first
• Configurable
so
easy
to
change
• Digital
/
voice
/
video
–
mul*-‐
channel
Sales
Collabora8ve
Partnerships
• Distribu*on
• Rewards
• Marke*ng
agencies
• Wearables/IoT
• Technology
Organisa8onal
• Budgets
&
buy
in
• Agile
as
a
reality
not
an
aspira*on
• Low
cost
as
new
normal
• TOM
architecture
• Talent
acquisi*on
&
reten*on
17. Snap
Poll
3
17
Q .
Which
of
the
following
digital
P&C
insurance
business
models
do
you
think
will
become
the
most
popular
in
Asia
over
the
next
5
years?
How
to
par8cipate:
Just
respond
to
the
ques*on
when
it
appears
on
your
screen
18. Post
webinar
ac8vi8es
Recording
will
be
emailed
to
registered
par*cipants
Next
Webinar
will
be
in
June
–
topic
to
be
announced
soon
Please
give
us
your
feedback
If
you
would
like
to
follow
up
with
any
of
the
panelists
-‐
Simon
Phipps:
simon.phipps@kpmg.com
-‐
Steven
Mendell:
steven@boughtbymany.com
-‐
Mitch
Doust:
mitch@trov.com
-‐
Xavier
Blanchard:
xavier.blanchard@axa-‐assistance.com.hk
-‐
Hugh
Terry:
hugh.terry@the-‐digital-‐insurer.com