Most emerging market consumers face insurable risks like loss of income, agricultural risks, sickness, and property damage, yet many do not use insurance as a coping mechanism due to lack of access and trust in traditional insurance products. Inclusivity Solutions is an African insurtech company that aims to close this protection gap by developing innovative digital and embedded insurance solutions that make insurance more accessible, affordable, and relevant for emerging market consumers. Their platform allows partners to offer simple and appropriately priced insurance products directly to consumers through digital channels integrated within the partners' existing services and ecosystems. Inclusivity Solutions has already helped over 1 million African customers obtain insurance coverage embedded in services like mobile payments, remittances, and loans.

1. Embedded insurance solutions for
emerging markets
14 July 2022

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Most emerging market consumers face insurable risks
... yet many use coping mechanisms other than insurance
Source: Cenfri. What we learnt about the risk protection gap in Sub Saharan Africa by engaging with FinScope consumer data, 2020
Main Coping Mechanisms
Reduce expenses
Sell assets
Borrow money
Use savings
Top Risks Faced
Loss of income due to
illness or death of a
main income earner
Agricultural risks
Sickness and medical
costs
Destruction/theft of
property or assets
54%
Experienced an insurable risk
in the preceding year
Used suboptimal
coping mechanisms
35%
Did nothing to cope
17%
Used insurance
1%
226
million
Total adult
population
across nine
SSA countries*
* DRC, Ghana, Kenya, Madagascar, Nigeria,
Rwanda, Tanzania, Uganda, and Zambia

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Traditional insurance
products (eg: long term
savings, pensions) not
relevant
Absence of
appropriate products
Branches and brokers
are out of reach
Limited
Access
Products are complex
and claims pay out times
too long
Lack of Trust
Available insurance
products are often
unaffordable
Expensive Offerings
Traditional insurance models do not cater to the needs
of these customers

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It’s time to reimagine insurance.
So that insurers, distribution partners and consumers can all benefit
from greater innovation, efficiency and value

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What we do
Inclusivity Solutions is the proudly
African technology company that’s
closing the growing global insurance
gap through innovative digital and
embedded insurance solutions.
Why we do it
We enable insurers and distribution
partners to truly embrace digital
transformation by putting their
customers at the heart of it.
How we do it
Our award-winning platform offers speed, simplicity and scale
and is supported by a world-class team of insurtechs advisors
who ensure fast deployments and lasting return on investment.
Introducing Inclusivity Solutions

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We offer embedded insurance solutions
Using technology to bring relevant, affordable cover directly to consumers, on their own terms
Software
platform
Public APIs
End-to-end digital processes
leading to improved TATs
Simple products designed by
leveraging partner data
Coverage added to non-insurance related
purchases with a click, within partner ecosystem
USSD & Mobile
Apps
Web Apps Tablet Apps
Digital
onboardin
g
Digital
servicing
Digital
claims
Appropriate &
affordable products
Easy access via trusted
channels
Seamless customer
experience

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We have closed the protection gap for over 1
million African customers…
…by embedding insurance into mobile telephony, remittances, loans and other services
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
REGISTERED CUSTOMERS

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Benefits of
embedding
insurance
We help our partners transform their
business model by increasing revenue,
customer satisfaction and more…
Attract
new consumers
Retain
existing consumers
Drive new
revenue streams
Drive more profitable
consumer behaviour
Improve brand
and social impact
Enhance efficiency
and customer
satisfaction

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50% of the world’s population is our target
market
3.8 billion
Low-income customers
in emerging markets
(lowest 60% of income)
2.5 billion
Middle-to-high income customers
in emerging markets
(top 40% of income)
1.26 billion
Customers in high-
income countries
SOURCE: CENTER FOR FINANCIAL INCLUSION. INCLUSIVE INSURANCE: CLOSING THE PROTECTION GAP FOR EMERGING CUSTOMERS, PAGE 8,

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We operate in 6 countries with 15+ partners
Cote d’Ivoire
Rwanda
Uganda
Kenya
Zambia
South Africa
(Headquarters)
Hospital Cash + Life
Hospital Cash Property assistance
Hospital Cash + Life
Personal Accident
(Broken Bones)
But, we are just getting started

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Founder & CEO, MFS Africa
Dare Okoudjou
Inclusivity solutions is a globally recognised inclusive InsurTech
“Inclusivity Solutions’ ASPin platform and product expertise
has allowed Britam to accelerate and scale its footprint in
the Kenyan microinsurance market.
We have seen significant improvements in customer
onboarding, transparency, and operational efficiency.”
“The strategic impact of Riziki Cover for Equitel’s business in
terms of layering value for our end-user is unquestionable.
Our partnership with Inclusivity Solutions has helped us broaden
our product offering and we recognize their deep understanding of
the mobile financial inclusion space. The team is innovative and
apply professional approaches to designing and iterating digital
insurance products to meet consumer needs.”
General Manager, Britam Microinsurance
Saurabh Sharma
Director, Equitel
Robert Beteise Rwakabogo
“We continue to be inspired by Inclusivity Solution’s
commitment to their mission of inclusive insurance. They
understand the difficulties of the mission yet have stayed
the course and have what it takes to travel it. And we know
that, when the world finally gets to that promised land,
Inclusivity Solutions will be counted as one of the team that
got us there.
“The Inclusivity Solutions selling point is that it is
more than just a platform provider, it is a true partner
which we can build a digital business with by
leveraging their Africa specific experience from a
tech and commercial point of view.”
Executive Head: Products and Distribution (Africa),
Momentum Metropolitan Holdings Limited
Erich Gariseb

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2020 MONDATO AWARD
FINALIST FOR
DIGITAL FINANCE SOCIAL
IMPACT IN AFRICA
RECOGNITION AND AWARDS
12

13. Connecting the world
To better protection
www.inclusivitysolutions.co
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Info@inclusivitysolutions.co
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