SlideShare a Scribd company logo
Inbound 
Marketing 
Saima, BD at GateLogix 
Hubspot Inbound Marketing certified 
/gatelogix /gatelogix
Inbound Methodology 
Inbound is a journey from customer creation to 
customer retention 
On the way 
to success
A Successful Inbound Strategy 
Attract Convert Close Delight
Buyer’s 
Journey 
Awareness 
stage 
Consideration 
stage 
Decision stage
1.Attract 
Optimizing 
the Website 
Blogging 
Social 
Content
1.1 Optimizing the Website 
Who are You Optimizing for 
Searchers(target audience) Search engines 
How to Optimize 
Understand targeted groups by conducting 
research about their demographics, behavior 
patterns, motivations, and goals 
Make the content, design and format easy to 
understand for searchers and for search 
engines 
Why You Need it 
To deliver the best results possible.
1.2 Blogging 
Blogging and Inbound Marketing 
Blogging in Execution Phase 
What to blog 
Long-tail keywords, recent 
industry/relevant news, customer 
questions, hot industry topics 
Promoting blog 
Leverage on your website, use social 
media, Email marketing, Press 
releases . 
Analyze what is working 
Number of article views, blog 
subscription growth, most popular 
articles, inbound links 
Distinctive Content 
Helps in getting inbound links and social 
shares 
Gives an opportunity to your audience to 
convert into leads 
A company blog increase inbound ROI 
Great for indexing pages to convert more 
leads
1.3 Social Content 
Social Media and Inbound Strategy 
Developing Social Media Strategy 
Right content, right timing, right network Build and identify prospects and analyze 
Social Content in the Execution Phase 
Align with all stages of the 
Buyer’s Journey 
Share content that fits into 
each stage of the Buyer’s 
Journey 
Refine content to each 
network upon which it is 
posted. 
High traffic 
Use to attract 
convert close and 
delight 
Create personalized 
happy customers 
Mini versions of 
your site
2. Convert 
Content With 
A Purpose 
Landing Page 
Conversion 
Process
2.1 Content With A Purpose 
Inbound Marketing does not Exist Without Content 
Content is information 
Can influence the sales cycle with the 
content 
Creating Unique Content 
Business goals and focus 
Produce 
Helpful content 
Determine methods and be 
Content That Converts 
Plan 
on benefits 
Distribute 
consistent 
awareness stage content Consideration stage content Decision stage content
2.2 Landing Page 
Landing Pages That Convert Visitors Into Leads 
Landing Page in the Execution Phase 
Use best practices to 
analyze 
Align offer to the specific 
stage of the buyer’s journey 
Consider conversion 
process to analyze 
That offers 
something to some 
one 
Offer that covers the 
buyer’s journey 
Relevant to target 
audience 
Explain the value 
and importance of 
offer 
Landing Page and Inbound Marketing 
Landing pages are digital sales reps that 
work 24/7 
Landing pages are the heart of the 
conversion process
2.3 Conversion Process 
Build Conversion Path 
Call to action (CTA) Landing page Thank you page 
Converting the Right Visitor into Lead 
Effective CTA’s and Thank You Pages 
Action oriented CTAs 
Thank you page that deliver 
the offer 
Thank you page that brings 
someone to the next stage of 
the buyer’s journey 
conversion paths to lead people through the 
buyer’s journey 
CTA’s must be relevant to the content
3. Close 
Right Email 
to 
Right Person 
Smarketing 
Inbound Sales 
Process
3.1 Right Email to Right Person 
Sending the Right Email to the Right Person 
World Class Email 
Which add value 
optimized around goals, 
content, helpfulness, and 
design 
Email optimization tactics 
Determine the audience by segmenting 
customers with buyer’s journey 
Customize email sends to buyer’s journey 
stage 
Why It Is Still Important 
Email has ROI of 4300% 3.2 billion email accounts 
95% of online consumers 
use email 
States sources: ROI(Direct marketing association), Accounts and online consumers(Exact target).
3.2 Smarketing 
Why Smarketing? 
solely Sales and marketing are negative? To get on the same team “revenue”? 
Steps to Integrate Smarketing 
Speak the same 
language 
Set up closed-loop 
reporting 
Implement a 
service level 
agreement 
Maintain open 
communication 
Rely on data 
Smarketing=Alignment 
Alignment around goals Alignment around targeted aydience
3.3 Inbound Sales Process 
Transform the Way You Sell 
Target accounts Prospects accounts 
Connect with 
accounts 
Prospects perceive 
you as a sales 
person 
Inbound Sales 
Giving the buyers a delightful experience 
Attract the relevant buyer who has the 
power 
Why it is Important 
Buying habits have changed 
Buyers have more information available to 
them
4. Delight 
Cultivating Happy Customers
4.1 Cultivating Happy Customers 
Customer Delight Guidelines 
Delight 
employees 
Educate 
employee 
s 
Empower 
employee 
s 
Listen to 
people 
Ask 
questions 
Help and 
educate 
Follow up 
How to Delight 
Serve people 
Not just a post-sale 
activity 
pillars of customer delight 
Innovation, communication, 
and education 
Why it is Important 
competitive advantage 
Trust(core to customer delight) create 
promoters
For more information and details 
about Inbound Marketing please visit: 
Gatelogix's blog 
Give your feedback at 
Facebook 
Linkedin 
Twitter

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Inbound Marketing: A Quick tour of inbound marketing elements

  • 1. Inbound Marketing Saima, BD at GateLogix Hubspot Inbound Marketing certified /gatelogix /gatelogix
  • 2. Inbound Methodology Inbound is a journey from customer creation to customer retention On the way to success
  • 3. A Successful Inbound Strategy Attract Convert Close Delight
  • 4. Buyer’s Journey Awareness stage Consideration stage Decision stage
  • 5. 1.Attract Optimizing the Website Blogging Social Content
  • 6. 1.1 Optimizing the Website Who are You Optimizing for Searchers(target audience) Search engines How to Optimize Understand targeted groups by conducting research about their demographics, behavior patterns, motivations, and goals Make the content, design and format easy to understand for searchers and for search engines Why You Need it To deliver the best results possible.
  • 7. 1.2 Blogging Blogging and Inbound Marketing Blogging in Execution Phase What to blog Long-tail keywords, recent industry/relevant news, customer questions, hot industry topics Promoting blog Leverage on your website, use social media, Email marketing, Press releases . Analyze what is working Number of article views, blog subscription growth, most popular articles, inbound links Distinctive Content Helps in getting inbound links and social shares Gives an opportunity to your audience to convert into leads A company blog increase inbound ROI Great for indexing pages to convert more leads
  • 8. 1.3 Social Content Social Media and Inbound Strategy Developing Social Media Strategy Right content, right timing, right network Build and identify prospects and analyze Social Content in the Execution Phase Align with all stages of the Buyer’s Journey Share content that fits into each stage of the Buyer’s Journey Refine content to each network upon which it is posted. High traffic Use to attract convert close and delight Create personalized happy customers Mini versions of your site
  • 9. 2. Convert Content With A Purpose Landing Page Conversion Process
  • 10. 2.1 Content With A Purpose Inbound Marketing does not Exist Without Content Content is information Can influence the sales cycle with the content Creating Unique Content Business goals and focus Produce Helpful content Determine methods and be Content That Converts Plan on benefits Distribute consistent awareness stage content Consideration stage content Decision stage content
  • 11. 2.2 Landing Page Landing Pages That Convert Visitors Into Leads Landing Page in the Execution Phase Use best practices to analyze Align offer to the specific stage of the buyer’s journey Consider conversion process to analyze That offers something to some one Offer that covers the buyer’s journey Relevant to target audience Explain the value and importance of offer Landing Page and Inbound Marketing Landing pages are digital sales reps that work 24/7 Landing pages are the heart of the conversion process
  • 12. 2.3 Conversion Process Build Conversion Path Call to action (CTA) Landing page Thank you page Converting the Right Visitor into Lead Effective CTA’s and Thank You Pages Action oriented CTAs Thank you page that deliver the offer Thank you page that brings someone to the next stage of the buyer’s journey conversion paths to lead people through the buyer’s journey CTA’s must be relevant to the content
  • 13. 3. Close Right Email to Right Person Smarketing Inbound Sales Process
  • 14. 3.1 Right Email to Right Person Sending the Right Email to the Right Person World Class Email Which add value optimized around goals, content, helpfulness, and design Email optimization tactics Determine the audience by segmenting customers with buyer’s journey Customize email sends to buyer’s journey stage Why It Is Still Important Email has ROI of 4300% 3.2 billion email accounts 95% of online consumers use email States sources: ROI(Direct marketing association), Accounts and online consumers(Exact target).
  • 15. 3.2 Smarketing Why Smarketing? solely Sales and marketing are negative? To get on the same team “revenue”? Steps to Integrate Smarketing Speak the same language Set up closed-loop reporting Implement a service level agreement Maintain open communication Rely on data Smarketing=Alignment Alignment around goals Alignment around targeted aydience
  • 16. 3.3 Inbound Sales Process Transform the Way You Sell Target accounts Prospects accounts Connect with accounts Prospects perceive you as a sales person Inbound Sales Giving the buyers a delightful experience Attract the relevant buyer who has the power Why it is Important Buying habits have changed Buyers have more information available to them
  • 17. 4. Delight Cultivating Happy Customers
  • 18. 4.1 Cultivating Happy Customers Customer Delight Guidelines Delight employees Educate employee s Empower employee s Listen to people Ask questions Help and educate Follow up How to Delight Serve people Not just a post-sale activity pillars of customer delight Innovation, communication, and education Why it is Important competitive advantage Trust(core to customer delight) create promoters
  • 19. For more information and details about Inbound Marketing please visit: Gatelogix's blog Give your feedback at Facebook Linkedin Twitter