SlideShare a Scribd company logo
Helping Companies
Grow with HubSpot
Attract, understand and delight your customers
Chris Rooney
Chris Rooney
Channel Manager, EMEA
HubSpot
@roonbeam
International Marketing
Agency Specialist
UK and Ireland
Agenda
1 Why Inbound Marketing?
2 Delivering an Inbound Marketing Campaign
3 Inbound Marketing and HubSpot
4 Expected Results and ROI
5 Customer Success Stories
1 Why Inbound?
Over the past
decade, there’s been
a fundamental shift in
the way companies
reach their audience.
94%
skip TV ads
94%
unsubscribe
from email
27%
direct mail is
never opened
BROKEN.
The old
marketing playbook
is
50%
are on do
not call
lists
Base: Varied bases, minimum 598 global consumers
Source: HubSpot Global Interruptive Ads Survey, Q4 2015 – Q1 2016.
Cold Calling
Cold Emails
(SPAM)
Interruptive Ads
Marketer - Centric
SEO
Blogging
Attraction
Customer - Centric
InboundTraditional
vs.
Technology has changed how people search and buy,
but marketing has not caught up.
Content
Inbound Helps You
Get Found:
• Website pages
• Blog articles
• Social media messages
• All optimized to drive qualified
leads to your site
Your customers now start
their search online.
Marketing with a magnet,
not a sledgehammer.
In a Nutshell
2 Delivering an Inbound Marketing
Campaign
How to Run an Inbound Marketing Campaign
Awareness
Consideration
Decision
Your Buyer Persona The Buyers Journey
 Identify Your Audience
How to Run an Inbound Marketing Campaign
 Identify Your Audience
 Set Clear Goals (SMART)
 Create your offers and conversion path
Content Mapped to the Buyers Journey
Awareness Consideration Decision
 Guides
 Tips Sheets
 Checklists
 Kits
 Templates
 Quizzes
 Webinars
 Case
Studies
 Reports
 E-books
 Whitepaper
s
 Podcasts
 Trials
 Demos
 Consultations
 Estimates or Quotes
 Coupons
 Discount codes
How to Run an Inbound Marketing Campaign
 Identify Your Audience
 Set Clear Goals (SMART)
 Create your offers and conversion path
 Identify relevant long tail keywords
 Blog, Blog, Blog
 Email
 Social
 Paid Traffic (PPC)
 URL Tracking
 Reporting Tools
3 Inbound Marketing and HubSpot
The Inbound Methodology
Blogging
Easily create remarkable
content that will help your
business get found
Social Inbox
Publish and see Social Analytics
across Facebook, LinkedIn,
Twitter and other networks
SEO
Improve your search
rankings and get
found by quality
leads
Attract
Strangers  Visitors
Calls-to-Action
Build beautiful buttons and
callouts to convert traffic
to leads in a snap
Landing Pages
Create more pages that improve
conversion rates and
generate leads
Forms
Ask the right questions at the
right time to optimize
lead conversions
Lead Management
Segment leads based on their
activity across your site
and other channels
Convert
Visitors  Leads
Email
Personalize your emails with
any field from your
marketing database
Marketing Automation
Use marketing automation
to trigger timed follow up
emails to your contacts
Analytics
See which traffic sources are
generating the most leads,
plus other insights
CRM Sync
Pass lead insight to your CRM to
inform your sales team and help them
to create warmer opportunities
Close
Leads  Customers
Empower Your Sales Team
Pass valuable lead intelligence to your sales team for faster follow-ups, better connects, and warmer leads.
360° View of Your Leads
What companies are
visiting our site?
What pages have
they viewed?
What have they
converted on?
How engaged are
they?
When are they on
our site?
What emails have
they opened?
Who are they on
social media?
Expected Results & ROI4
Analyze Your Marketing ROI
Understand which of your marketing activities are driving the best visitors, leads, and
customers to your business.
Customers
• Keyword Rankings
• Page Views
• Blog Visits and
Subscribers
• Social Media Reach
• Social Media Message
Analytics (clicks, etc)
• Social media channels
• Highest lead generating
channels for:
• Landing Pages
• Email
• Site Pages
• Contacts database size
• Number of MQL and
SQLs
Visitors Leads
• Sources ROI
• Number of customers
• Lifecycle summary
Performance Benchmarks
Customers
 At least 30% of total traffic should be coming from organic
 Landing page conversion rate should be 20-25%
 Visits-to-contacts rate should be 1.5-3%
 Email open rate should be 20%
 Email click rate should be 3-7%
 Unsubscribe rate should be less than 5%
 Bounce rate should be below 5%
 Spam complaint rate should be at .1% or lower
 CTA click-through-rate should be 2-3% per page (in CTAs tool)
Source: www.hubspot.com/research
Attracting Visitors
Average customer ROI after
using software for 1 year
4.1x
Average Increase in
Monthly Website Visitors
Converting Leads
3x
Average Increase in
Monthly Leads
Closing Customers
79%
Report Growth
in Revenue
Source: MIT Sloan graduate student study
available at HubSpot.com/ROI
Ok, so why do inbound
marketing with HubSpot?
Traditional marketing automation software
doesn’t address your whole marketing funnel.
Strangers
Visitors
Leads
Customers
It only serves one or two
stages of the marketing funnel.
Traditional email marketing / marketing automation tools
(like Eloqua or MailChimp)
HubSpot is a complete inbound marketing platform
designed to generate more traffic, leads and customers.
Email
marketing
automation
helps here.
It doesn’t
help if
your
problem is
here.
Our team of Inbound Marketing Professors hold 8+ live training sessions daily on every part of your
marketing and sales funnel.
Join the team or watch the recordings on your own time.
Monday Tuesday Wednesday Thursday Friday
COS Site Pages Content Creation Training Convert
and Close
Lab: Email Training: Workflows
Salesforce and
Lead Scoring
Site Pages Lab: Blogging Training: Attract -
Integration
Training: Creating A
Comprehensive
Sales
Training: Intro to
Workflows
Forms Training: Goal
Setting
Training: Buyer
Personas
Lab: Campaigns
Training: Ultimate
Sales and
Marketing
Alignment
Live Lab: Keywords Training: Social
Monitoring
Lab: Landing Pages Training: Calls-to-
Action
+ 4 More + 4 More + 4 More + 4 More + 4 More
Example of weekly Schedule
4 Customer Success
Stories
London Start Up Ometria Fast Tracks Growth with
HubSpot
"As a small start up, with limited resources in terms
of time and money, inbound made sense."
Ed Gotham
Head of Demand Generation
Ometria
Full story: http://www.hubspot.com/customers/ometria
60%
Increase in
revenue within
the 1st year
558%
Increase in leads
368%
Increase in web traffic
Retail Location Expert LDC Boosts Revenue by 30%
With HubSpot
“The HubSpot software gives you a platform for success
and frees up your time to concentrate on strategy. It will
take your marketing to the next level.”
Mark Colgan,
Digital Marketing Manager
Full story: http://www.hubspot.com/customers/ldc
4X
Increase in leads
30%
Revenue attributable
to Inbound
57%
Leads are from organic
traffic
HubSpot's Salesforce Integration Revitalizes
Tui's Marketing
"While I work with a lot of small companies, I am part of
a global company and it was an important factor in my
decision making that HubSpot could grow with TUI."
Full story: www.hubspot.com/customers/tui
20-50%
Y-o-Y increase in monthly
site traffic across brands
20%
y-o-y increase in
monthly leads for
education brands
106%
Y-o-Y increase in presales
revenue for student gold
pass/on-tour excursion
campaign
Questions?
Thank you

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Helping Companies Grow with Hubspot

  • 1. Helping Companies Grow with HubSpot Attract, understand and delight your customers Chris Rooney
  • 2. Chris Rooney Channel Manager, EMEA HubSpot @roonbeam International Marketing Agency Specialist UK and Ireland
  • 3. Agenda 1 Why Inbound Marketing? 2 Delivering an Inbound Marketing Campaign 3 Inbound Marketing and HubSpot 4 Expected Results and ROI 5 Customer Success Stories
  • 5. Over the past decade, there’s been a fundamental shift in the way companies reach their audience.
  • 6. 94% skip TV ads 94% unsubscribe from email 27% direct mail is never opened BROKEN. The old marketing playbook is 50% are on do not call lists Base: Varied bases, minimum 598 global consumers Source: HubSpot Global Interruptive Ads Survey, Q4 2015 – Q1 2016.
  • 7. Cold Calling Cold Emails (SPAM) Interruptive Ads Marketer - Centric SEO Blogging Attraction Customer - Centric InboundTraditional vs. Technology has changed how people search and buy, but marketing has not caught up.
  • 8. Content Inbound Helps You Get Found: • Website pages • Blog articles • Social media messages • All optimized to drive qualified leads to your site Your customers now start their search online.
  • 9. Marketing with a magnet, not a sledgehammer. In a Nutshell
  • 10. 2 Delivering an Inbound Marketing Campaign
  • 11. How to Run an Inbound Marketing Campaign Awareness Consideration Decision Your Buyer Persona The Buyers Journey  Identify Your Audience
  • 12. How to Run an Inbound Marketing Campaign  Identify Your Audience  Set Clear Goals (SMART)  Create your offers and conversion path
  • 13. Content Mapped to the Buyers Journey Awareness Consideration Decision  Guides  Tips Sheets  Checklists  Kits  Templates  Quizzes  Webinars  Case Studies  Reports  E-books  Whitepaper s  Podcasts  Trials  Demos  Consultations  Estimates or Quotes  Coupons  Discount codes
  • 14. How to Run an Inbound Marketing Campaign  Identify Your Audience  Set Clear Goals (SMART)  Create your offers and conversion path  Identify relevant long tail keywords  Blog, Blog, Blog  Email  Social  Paid Traffic (PPC)  URL Tracking  Reporting Tools
  • 15. 3 Inbound Marketing and HubSpot
  • 17. Blogging Easily create remarkable content that will help your business get found Social Inbox Publish and see Social Analytics across Facebook, LinkedIn, Twitter and other networks SEO Improve your search rankings and get found by quality leads Attract Strangers  Visitors
  • 18. Calls-to-Action Build beautiful buttons and callouts to convert traffic to leads in a snap Landing Pages Create more pages that improve conversion rates and generate leads Forms Ask the right questions at the right time to optimize lead conversions Lead Management Segment leads based on their activity across your site and other channels Convert Visitors  Leads
  • 19. Email Personalize your emails with any field from your marketing database Marketing Automation Use marketing automation to trigger timed follow up emails to your contacts Analytics See which traffic sources are generating the most leads, plus other insights CRM Sync Pass lead insight to your CRM to inform your sales team and help them to create warmer opportunities Close Leads  Customers
  • 20. Empower Your Sales Team Pass valuable lead intelligence to your sales team for faster follow-ups, better connects, and warmer leads. 360° View of Your Leads What companies are visiting our site? What pages have they viewed? What have they converted on? How engaged are they? When are they on our site? What emails have they opened? Who are they on social media?
  • 22. Analyze Your Marketing ROI Understand which of your marketing activities are driving the best visitors, leads, and customers to your business. Customers • Keyword Rankings • Page Views • Blog Visits and Subscribers • Social Media Reach • Social Media Message Analytics (clicks, etc) • Social media channels • Highest lead generating channels for: • Landing Pages • Email • Site Pages • Contacts database size • Number of MQL and SQLs Visitors Leads • Sources ROI • Number of customers • Lifecycle summary
  • 23. Performance Benchmarks Customers  At least 30% of total traffic should be coming from organic  Landing page conversion rate should be 20-25%  Visits-to-contacts rate should be 1.5-3%  Email open rate should be 20%  Email click rate should be 3-7%  Unsubscribe rate should be less than 5%  Bounce rate should be below 5%  Spam complaint rate should be at .1% or lower  CTA click-through-rate should be 2-3% per page (in CTAs tool) Source: www.hubspot.com/research
  • 24. Attracting Visitors Average customer ROI after using software for 1 year 4.1x Average Increase in Monthly Website Visitors Converting Leads 3x Average Increase in Monthly Leads Closing Customers 79% Report Growth in Revenue Source: MIT Sloan graduate student study available at HubSpot.com/ROI
  • 25. Ok, so why do inbound marketing with HubSpot?
  • 26. Traditional marketing automation software doesn’t address your whole marketing funnel.
  • 27. Strangers Visitors Leads Customers It only serves one or two stages of the marketing funnel. Traditional email marketing / marketing automation tools (like Eloqua or MailChimp)
  • 28. HubSpot is a complete inbound marketing platform designed to generate more traffic, leads and customers. Email marketing automation helps here. It doesn’t help if your problem is here.
  • 29. Our team of Inbound Marketing Professors hold 8+ live training sessions daily on every part of your marketing and sales funnel. Join the team or watch the recordings on your own time. Monday Tuesday Wednesday Thursday Friday COS Site Pages Content Creation Training Convert and Close Lab: Email Training: Workflows Salesforce and Lead Scoring Site Pages Lab: Blogging Training: Attract - Integration Training: Creating A Comprehensive Sales Training: Intro to Workflows Forms Training: Goal Setting Training: Buyer Personas Lab: Campaigns Training: Ultimate Sales and Marketing Alignment Live Lab: Keywords Training: Social Monitoring Lab: Landing Pages Training: Calls-to- Action + 4 More + 4 More + 4 More + 4 More + 4 More Example of weekly Schedule
  • 31. London Start Up Ometria Fast Tracks Growth with HubSpot "As a small start up, with limited resources in terms of time and money, inbound made sense." Ed Gotham Head of Demand Generation Ometria Full story: http://www.hubspot.com/customers/ometria 60% Increase in revenue within the 1st year 558% Increase in leads 368% Increase in web traffic
  • 32. Retail Location Expert LDC Boosts Revenue by 30% With HubSpot “The HubSpot software gives you a platform for success and frees up your time to concentrate on strategy. It will take your marketing to the next level.” Mark Colgan, Digital Marketing Manager Full story: http://www.hubspot.com/customers/ldc 4X Increase in leads 30% Revenue attributable to Inbound 57% Leads are from organic traffic
  • 33. HubSpot's Salesforce Integration Revitalizes Tui's Marketing "While I work with a lot of small companies, I am part of a global company and it was an important factor in my decision making that HubSpot could grow with TUI." Full story: www.hubspot.com/customers/tui 20-50% Y-o-Y increase in monthly site traffic across brands 20% y-o-y increase in monthly leads for education brands 106% Y-o-Y increase in presales revenue for student gold pass/on-tour excursion campaign