This document discusses emotional intelligence (EQ) and how emotions are expressed. It defines EQ as the ability to manage one's own emotions and the emotions of others to achieve desired outcomes. EQ involves self-awareness, self-management, social awareness, and relationship management. The document also explains that emotions are expressed through facial expressions, body language, gestures, eye contact, touch and proximity. High EQ is linked to success in life and work as it allows one to understand and manage emotions.

1. Contents
Know your EQ
1
• What is emotion
• How emotions are expressed?
• What is IQ and EQ
• What is emotional intelligent?
• Emotions and health
• Using emotional Intelligence

2. What is emotion?
2
A state of mind where
Mental state arise
suddenly
• E- motion: Energy in
Motion

3. How emotions are expressed?
3
• Facial expressions
• Eye contact, pupil dilation
• Body language and posture
• Gestures
• Proximity and touch
• Facial expressions
• Your face can show
many feelings

4. 4
How emotions are expressed?
• Eye contact
• Maintaining appropriate eye
contact when speaking with
others helps communication
• Body language
and posture

5. 5
How emotions are expressed?
• Gesture:
• convey meanings
• Be mindful of cultural
differences
Waving Making a fist Thumbs up
Pointing Nodding Shaking

6. 6
• Touch and proximity
• Establish human connection
How emotions are expressed?

7. Understand emotions
7
• Recognizes what events are likely to trigger different
emotions
• Knows that emotions can combine to form complex
blends of feelings
• Realizes that emotions can progress over time and
transition from one to another
• Provides a rich emotional vocabulary for greater
precision in describing feelings and blends of feelings

8. IQ and EQ
8
• IQ: the intelligence quotient. It's
a number that's thought to
express the relative intelligence
of a person.
• EQ: Emotional intelligence, also
known as the emotional
quotient, or EQ, enables you to
identify, assess, and manage your
own emotions and those of
others.
• Having a high EQ means you recognize and understand
emotions, and use this information to guide your
thinking and actions

9. IQ and EQ
9
IQ does not
predict success
Emotional
intelligence
predicts success

10. Emotional Intelligent
10
Emotional
Intelligent
Perceiving
Emotions
Managing
Emotions
Using
Emotions
Understanding
Emotions

11. What is Emotional Intelligence?
11
• Ability to manage emotions in one’s self and in others in order
to reach desired outcomes
• How well we handle ourselves and each other.
• EI is not about being nice all the time. . It is about being honest.
• EI is not about being “touchy-feely.” .. It is about being aware of
your feelings, and those of others.
• EI is not about being emotional… It is about being smart with
your emotions.
• EI is more a function of belief and values, than based on traces
of what we can see today.
• Goes beyond intellectual ability and technical skills
• Focuses on personal qualities such as initiative, empathy,
adaptability, persuasiveness

12. Emotional Intelligence
12
• EI predicts how well we perform at home, school,
society and at the workplace.”
• Seen as the fundamental key to success and
leadership - and it can be learned!
• Working with people
• Not just about being nice
• Understanding other’s emotions
• Managing one’s own emotions
• Ability to handle encounters
• Teamwork
• Leadership

13. 13
Self
Awareness
Self
Management
Social
Awareness
Social
Skill
Regulation - What I do
Recognition- What I am
Handle ourselves
To assess your emotions
and its impact
How we manage ourselves ..
To establish self control on
emotions a desire to achieve
success.. establish self control
To understand the feelings of
others and concern ..
To apply the above in social
situations .. To manage and
handle relationship .. Build
network and rapport
Relates to othersRelates to self
Social CompetencePersonal Competence
Emotional
Intelligent
Handle relationship
Emotional Intelligence

14. Emotional Intelligence

15. Emotions and Health
15
• Body respond the way you think, feel and act
• When you are under stress, fear, anxious and upset;
your body tells you that something is wrong
• You feel blood pressure, body pain, chest pain, change
in appetite, loss of sleep, headache, stomach pain etc.
• Emotions affects our health

16. Using emotional Intelligence
16
• Balancing emotions with intelligence is important
• EQ involves:
• Taking accounts how things get done
• Paying attention to motive, behavior and
interactions
• How results are obtained the results themselves
• Leader with high EQ perform well
• EQ
• Gives job success
• Important for business
• How to motivate each one