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Importance of Ethics in the
Workplace
Gary Eastes
Risk Manager
City of Knoxville
We

are born with many instincts/human
traits that are necessary and appropriate
as infants.
Society expects / demands that we learn
to control these as we grow up.
Not controlling them can cause improper
or unethical or illegal behavior.
Unethical is sometimes an opinion, but can
quickly become a matter of law.

Ethics are connected to “Growing
Up”
Insecurity

is an instinct necessary to
survival in all advanced lifeforms.
Our insecurities warn us of the dangers in
the world.
Our insecurities also warn us of our own
limitations.
Recognizing insecurities helps us
understand our own behavior.
Recognizing insecurities also helps us
understand the behavior of others.

Everyone is Insecure
When

we are in control of our insecurities,
they help us survive and be successful.
When our insecurities control us, they can
be a hindrance up to disastrous: witch
trials, red scare, concentration camps
There are two ways to be controlled by
our insecurities: be overwhelmed by them
or pretend they do not exist

Insecurity Begins as a Positive
There

are numerous methods human
beings use to control our insecurities, and
we each have our own unique styles.
Fight or flight
Confidence, embracing them (Todd
Helton)
Ego, hiding them
Rationalization, changing the perspective

Human Differences
What

is confidence?
Not being afraid of failure….
Determination….
Fake confidence

Confidence
When

we control our ego, it can help us
survive and be successful (Pat Summit)
When our ego controls us, it can be very
disastrous
There are two ways ego can control us:
overwhelm us or if we pretend it is
something else
An ego is not confidence, nor is it pride, it
is a byproduct of insecurity
Self-righteousness is a byproduct of ego

Ego Begins as Positive
Controlling

our rationalizations can help
us survive and be successful. (Glass half
full or half empty?)
Being controlled by our rationalizations
can be a hindrance up to disastrous.
There are two ways to be controlled by
our rationalizations: be overwhelmed by
them or pretend they are not
rationalizations, but reality.

Rationalization Begins as a
Positive
Leadership

is only about communication
of a system of values.
People follow a leader because values
define purpose, and people want purpose.
Unfortunately, the values do not have to
be good values to be a leader.
Organizations were created for the benefit
of people, not people for the benefit of
organizations.

Leadership
Our employees would never do that!
I know when other people do this it is

considered unethical, but I’m doing it for
the right reasons.
I/mine deserve something extra.
It doesn’t harm anyone.
They can afford it.
Nobody will know.

What does all this have to do
with Ethics?
95% of people will steal
if there is no possibility
they will get caught.
It

is easier to get forgiveness than
permission.
We don’t need anyone outside sticking their
nose in our business.
Rules are made to be bent (broken).
Our supervisors need the authority to decide
when it is not necessary to follow the rules.
(I know what is safe and what is not safe.)
It is better to cover up mistakes because
acknowledging them makes the organization
look bad.

Rationalizations are shaped by
the values being
communicated
Another

trait of human beings is the
tendency to emphasize our strengths to
the point that they become weaknesses.
What I’m good at/what is good about me
is what is most important, so I need to
cooperate with/hire people like me.

Any Good Idea Can be Taken
Too Far
A

good supervisor supports their
employees./You hire good people and let
them do their job. (Delegating should
never give away responsibility.)
People are essentially good.
People are always self-serving.
It is easier to catch flies with sugar than
with salt.

Any good idea can be
taken too far
Assuming

your employees (any
employees) would never do anything
wrong is irrational.
Little wrongs that are too easy lead to
bigger wrongs.
The best route is often not trying to make
unethical behavior impossible, but
providing visible evidence that getting
caught is possible.
Embarrassment is often the most effective
punishment.

A Little Prevention

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Importance of ethics in the workplace

  • 1. Importance of Ethics in the Workplace Gary Eastes Risk Manager City of Knoxville
  • 2. We are born with many instincts/human traits that are necessary and appropriate as infants. Society expects / demands that we learn to control these as we grow up. Not controlling them can cause improper or unethical or illegal behavior. Unethical is sometimes an opinion, but can quickly become a matter of law. Ethics are connected to “Growing Up”
  • 3. Insecurity is an instinct necessary to survival in all advanced lifeforms. Our insecurities warn us of the dangers in the world. Our insecurities also warn us of our own limitations. Recognizing insecurities helps us understand our own behavior. Recognizing insecurities also helps us understand the behavior of others. Everyone is Insecure
  • 4. When we are in control of our insecurities, they help us survive and be successful. When our insecurities control us, they can be a hindrance up to disastrous: witch trials, red scare, concentration camps There are two ways to be controlled by our insecurities: be overwhelmed by them or pretend they do not exist Insecurity Begins as a Positive
  • 5. There are numerous methods human beings use to control our insecurities, and we each have our own unique styles. Fight or flight Confidence, embracing them (Todd Helton) Ego, hiding them Rationalization, changing the perspective Human Differences
  • 6. What is confidence? Not being afraid of failure…. Determination…. Fake confidence Confidence
  • 7. When we control our ego, it can help us survive and be successful (Pat Summit) When our ego controls us, it can be very disastrous There are two ways ego can control us: overwhelm us or if we pretend it is something else An ego is not confidence, nor is it pride, it is a byproduct of insecurity Self-righteousness is a byproduct of ego Ego Begins as Positive
  • 8. Controlling our rationalizations can help us survive and be successful. (Glass half full or half empty?) Being controlled by our rationalizations can be a hindrance up to disastrous. There are two ways to be controlled by our rationalizations: be overwhelmed by them or pretend they are not rationalizations, but reality. Rationalization Begins as a Positive
  • 9. Leadership is only about communication of a system of values. People follow a leader because values define purpose, and people want purpose. Unfortunately, the values do not have to be good values to be a leader. Organizations were created for the benefit of people, not people for the benefit of organizations. Leadership
  • 10. Our employees would never do that! I know when other people do this it is considered unethical, but I’m doing it for the right reasons. I/mine deserve something extra. It doesn’t harm anyone. They can afford it. Nobody will know. What does all this have to do with Ethics?
  • 11. 95% of people will steal if there is no possibility they will get caught.
  • 12. It is easier to get forgiveness than permission. We don’t need anyone outside sticking their nose in our business. Rules are made to be bent (broken). Our supervisors need the authority to decide when it is not necessary to follow the rules. (I know what is safe and what is not safe.) It is better to cover up mistakes because acknowledging them makes the organization look bad. Rationalizations are shaped by the values being communicated
  • 13. Another trait of human beings is the tendency to emphasize our strengths to the point that they become weaknesses. What I’m good at/what is good about me is what is most important, so I need to cooperate with/hire people like me. Any Good Idea Can be Taken Too Far
  • 14. A good supervisor supports their employees./You hire good people and let them do their job. (Delegating should never give away responsibility.) People are essentially good. People are always self-serving. It is easier to catch flies with sugar than with salt. Any good idea can be taken too far
  • 15. Assuming your employees (any employees) would never do anything wrong is irrational. Little wrongs that are too easy lead to bigger wrongs. The best route is often not trying to make unethical behavior impossible, but providing visible evidence that getting caught is possible. Embarrassment is often the most effective punishment. A Little Prevention