This document discusses professional ethics and etiquette in the workplace. It begins by presenting some ethics exercises involving scenarios one may encounter at work while sick or during a meal. It then defines ethics as involving concepts of right and wrong behavior. The document outlines three branches of ethics: meta-ethics concerning the nature of ethical evaluations, normative ethics regarding how one ought to act, and applied ethics examining particular issues. It notes professions require specialized training and provide objective counsel. The document lists components of professional ethics like attitude, respect, honesty, responsibility, and etiquette. It emphasizes integrity, transparency, accountability, confidentiality and other ethical values in work.

1. Professional Ethics &
Etiquette in the Workplace
By: K M Hasan Ripon
kmhasanripon.com || facebook.com/kmhasanriponbd

2. Ethics Exercise -1
You woke up one morning with flu. Would you:
1. Stay at home and rest.
2. Stay at home and work.
3. Go to work but avoid socializing with people.
4. Go to work but socialize only with the people
you don’t like.

3. Ethics Exercise -2
You are having dinner and order several
appetizers, Main Dish, deserts, and drinks. When
the bill arrives, you notice that the seafood
jambalaya was not included in the bill. Would you:
1. Tell the waiter about the oversight.
2. Keep it to yourself but leave a larger tip than you
were planning to.
3. Keep it to yourself and leave your standard tip.
4. Use some of the money you’ve saved to donate
to your favorite charity.

4. Ethics, also known as
moral philosophy, is a
branch of philosophy that
involves arranging,
defending, and
recommending concepts of
right and wrong behavior.
What is Ethics?

5. Meta-ethics
Normative ethics
Applied ethics

6. Meta-ethics
Meta-ethics is the
branch of ethics that
seeks to understand the
nature of ethical
properties, statements,
attitudes, and
judgments.
Meta-ethics addresses questions such as
"What is goodness?" and "How can we tell what is good
from what is bad?", seeking to understand the nature of
ethical properties and evaluations.

7. Normative ethics investigates the set of questions that arise
when considering how one ought to act, morally speaking.
While normative ethics addresses such questions as "What
should I do?", thus endorsing some ethical evaluations and
rejecting others

8. Applied ethics is the philosophical examination, from a moral
standpoint, of particular issues in private and public life that are
matters of moral judgment.
• Bio ethics
• Business ethics
• Professional ethics
• Machine ethics
• Relational ethics
• Military ethics
• Public service ethics

9. • A profession is a vocation
founded upon specialized high
educational training, the
purpose of which is to supply
objective counsel and service to
others, for a direct and definite
compensation.
• Professional ethics include the
personal and corporate
standards of behaviour expected
of professionals.

11. Easiest Definition
• Ethics: is defined as set of Values and
Behaviors which people believe morals.
• Morals relate to Right or Wrong
• Values are beliefs that a person feels very
important

12. • Ethics is a prerequisite for human life
• It is our means of deciding a course of action
• Ethical values act as guiding compassion
choosing a right action when needed

13. • Business and industry leaders have identified
Essential Work Traits that college should teach
and students should practice in order to
develop a viable, effective workforce
• They are called Positive Work Ethics

14. Components of Professional Ethics
• Attitude
• Respect
• Honesty
• Responsibility
• Character
• Teamwork
• Organization Skills
• Cooperation
• Productivity
• Communication
• Etiquette

15. Attitude
Demonstrates a positive attitude,
appears self confident and has
realistic expectation of self

16. Respect
Respects the right of others, deals appropriately with culture/racial
diversity, and does not engage in harassment of any kind

17. Honesty
Being truthful and not misleading of fake

18. Character
Displays loyalty, trustworthiness,
reliability, dependability, initiative,
self discipline and self-
responsibility

19. Responsibility
Assuming ownership for
personal actions and to
be accountable for one’s
own behavior, assigned
tasks, duties and
functions

20. Teamwork

21. Organizational Skills
Demonstrates skills in personal
management, time management,
priorities, flexibility, stress
management and dealing with
change

22. Cooperation
Displays leadership,
appropriately handles
criticism and complaints,
demonstrates problem-
solving capability,
maintains appropriate
relationships with
supervisors and peers and
follows chain of command

23. PRODUCTIVITY
Follows safely practices, conserves materials, keeps work
area neat and clean, follows directions and procedures.

24. Displays
appropriate
nonverbal and
verbal skills. Be
empathetic to
co-workers

25. Integrity

26. Transparency
“A lack of transparency results in distrust and a deep
sense of insecurity.”

27. ACCOUNTABILITY
It is the acknowledgment and assumption of responsibility
for actions, products, decisions, and policies and be
answerable for resulting consequences.

28. In business,
the
confidentiali
ty of
information,
a
mainstream
adaptation
of the “need
to know”CONFIDENTIALITY