Work ethics focus on honesty and hard work, while work excellence focuses on job performance, skills, and ability. Both work ethics and excellence are essential for success and making an employee valuable. Key qualities for work ethics include pride in work, good attendance, integrity, a positive attitude, and maximum effort. Qualities of work excellence are productivity, strong customer service, good communication, being a team player, continuous learning, problem solving, organization, time management, and appropriate appearance. Together, strong work ethics and excellence can help anyone succeed in their career.

1. 1
Work Ethics &
Work Excellence
- Being an Excellent Employee
by
Salman Shaikh

2. 2
Work Ethics
• An ethic is a principle of correct behaviour.
• Good work ethic means to be honest and
hard working. (Character or Integrity)

3. 3
Work Excellence
Work Excellence focuses on:
• how well you perform your job,
• what you produce and the qualities it takes to
be productive, including your level of skills,
knowledge and ability.

4. 4
Work Ethics&Work Excellence
• Both are essential to succeed at work
• If you have a great work ethic but are
incompetent, employers will not want you.
• Together, a good work ethic and the qualities
of excellence make you valuable to any
employer.

5. 5
Qualities needed for Work Ethics
• Pride in Work
• Attendance
• Integrity
• Attitude
• Maximum Effort

6. 6
Pride in Work
• Know the value of your contribution
• Strive to be the best at whatever you do
• View every job as an opportunity to make ME
better and more successful

7. 7
Attendance
• Be at work on time
• Don’t take days off unless necessary
• Be responsible when you can’t show up

8. 8
Integrity
• Don’t lie, cheat or steal
• Don’t cover for those who do
• Follow company policies and rules

9. 9
Attitude
• Be positive and open to change
• Take responsibility for your feelings
• Focus on giving, not getting

10. 10
Maximum Effort
• Leave your personal life at home
• Avoid too many breaks, calls, emails, etc.
• Volunteer to do more and help others

11. 11
Work Excellence
• Productivity
• Customer Service
• Communication
• Followership
• Be a Good Team Leader
• Continuous Learning
• Problem Solving

12. 12
Work Excellence (Cont.)
• Organization
• Time Management
• Appearance

13. 13
Productivity
• Work quickly, accurately and efficiently
• Strive for productivity,not just activity
• Take the initiative

14. 14
Customer Service
• Treat everyone with respect and courtesy
• View the customer as vitally important
• See problems as opportunities to gain
customer loyalty

15. 15
Communication
• Communicate often with your supervisor,
coworkers and other customers
• Be assertive and respectful
• Listen more than you speak

16. 16
Followership
• Treat your supervisor with respect
• Follow directions enthusiastically
• Make your supervisor look good

17. 17
Be a Good Team Player
• Be discreet; don’t gossip or backstab
• Find the value in everyone’s contribution
• Focus on the common good, not personal
advancement

18. 18
Continuous Learning
• Seek opportunities to learn more
• Be open and willing
• Ask for help and humbly accept the response

19. 19
Problem Solving
• Follow a proven problem solving process
• Involve others in problem solving
• Practice and improve your creativity

20. 20
Organization
• Develop and maintain routines
• Arrange work space and tools so that you
know where everything is all the time
• Takes notes so that you don’t have to
remember everything

21. 21
Time Management
• Prioritize your tasks
• Follow a daily to-do list
• Keep track of appointments and work hours

22. 22
Appearance
• Dress appropriately
• Use your best manners
• Remember that your demeanor reflects on
your employer

23. 23
Thank you….
Salman Shaikh