Impact of change on quality consciousness - Organizational Change and Development - Manu Melwin Joy
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The term “quality consciousness” was first used n a 1947 keynote by C.R. Sheaffer to the first convention of the American Society for Quality Control (ASQC), the predecessor to ASQ.
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Impact of change on quality consciousness - Organizational Change and Development - Manu Melwin Joy
- 1. Impact of change on Quality consciousness
- 2. Prepared By Kindly restrict the use of slides for personal purpose. Please seek permission to reproduce the same in public forms and presentations. Manu Melwin Joy Assistant Professor Ilahia School of Management Studies Kerala, India. Phone – 9744551114 Mail – manu_melwinjoy@yahoo.com
- 3. Quality consciousness • The term “quality consciousness” was first used n a 1947 keynote by C.R. Sheaffer to the first convention of the American Society for Quality Control (ASQC), the predecessor to ASQ.
- 4. Quality consciousness • Quality consciousness can be summed up by the “3 A’s” – Awareness, Alignment, and Attention. • Quality consciousness implies awareness of yourself and the environment around you (including what constitutes quality and high performance for people, processes and products – most importantly, YOU).
- 5. Quality consciousness • It also suggests that you must achieve alignment of your consciousness with the consciousness of the organization, which will aid in full activity and engagement of the senses. • Your attention must be selectively focused onto what you can accomplish in the present moment according to that alignment