The document discusses financial management for IT services. It describes how FM ensures IT solutions meet requirements and are cost-effective. FM provides cost visibility, optimization, and cost recovery. Its goals are cost-effective stewardship, fully accounting for IT spend, and assisting management decisions. FM scope includes identifying assets/activities, developing budgets, analyzing costs/benefits of changes, and developing chargeback methods. Key definitions and an overview of FM components are also provided.

1. IT náklady – Financial Management (FM) for IT Services mblk.cz

9. IT Accounting, Charging and Budgeting cycle

19. Cost Model of Costs-by-Customer

20. Complete view of the Cost-by-service

21. Cost Model for a Cost-by-service