The document discusses trends in the manufacturing industry and how IFS applications are prepared to help customers address these trends. It outlines that margins are under pressure in manufacturing as frequent product changes and new technologies drive needs for speed, advanced planning, and lifecycle management. Emerging trends discussed include a focus on productivity, mobility, user-centric design, and expanding into new service offerings. IFS applications are presented as solutions that can help manufacturers improve productivity, enable mobile access, focus on user needs, and manage new service businesses.

2. © 2013 IFS

3. MANUFACTURING INDUSTRY
TRENDS AND HOW IFS
APPLICATIONS PREPARES YOU
TO MEET THEM
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© 2013 IFS

4. AGENDA
THE STATE OF
THE
MANUFACTURING
MARKET
TRENDS & HOW
IFS HELPS YOU
MEET THEM
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5. STATE OF THE MARKET

6. INDUSTRIAL MANUFACTURING MARKET
MARGINS UNDER PRESSURE
Source - IDC Manufacturing Insights' Global Performance Management Index
© 2013 IFS

7. TRANSLATING TREND INTO SPEND
58% of new IT investments in 2013 will
involve direct participation by line of
business executives (LOB’s)
— IDC 2013 Predictions
Firms in the S&P 500 are currently
sitting on top of a $900 billion “Cash
Mountain” 40% more than they had on
the books before the recession hit in
2008.
— The Economist
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© 2013 IFS
Region
2012
2013
Change
Asia/Pac
52,852
56,736
7.3%
US
106,394
111,937
5.2%
WE
85,406
88,952
4.2%
ROW
32,239
35,205
9.2%

8. STATE OF THE INDUSTRY
OVERVIEW
Frequent product changes and technology innovation drive need for speed
Introduction of value-added services drives new focus areas of lifecycle
management
Deeper supply chains and management of complex technologies drive
advanced planning and scheduling
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© 2013 IFS

9. STATE OF THE INDUSTRY
OVERVIEW
Geographical shift
From Far East: greater cost efficiencies
To Eastern Europe: faster response to demands
Broadening Focus
From: making products themselves
To: selling services and delivering after-sales support (to raise margins
and ability to increase uniqueness in offering)
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10. 3D PRINTING
INTRODUCTION
3D printing is an opportunity and a real threat
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11. 3D PRINTING
COUNTERFEIT GOODS ARE INEVITABLE
By 2018, 3D printing will result in the loss of at least $100 billion per year in
intellectual property globally
Low Cost
Easy Access
Wide range of copies possible
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© 2013 IFS

12. TABLETS TO OVERTAKE PC SALES
SALES OF DEVICES
2013
PC
2017
Ultramobile
Tablet
PC
Ultramobile
32%
37%
4%
56%
59%
12%
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Source – Gartner Predictions 2013
© 2013 IFS
Tablet

13. ANDROID BECOMES DOMINANT
IT DEVICE OPERATING SYSTEMS
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Source – Gartner Predictions 2013
© 2013 IFS

14. TRENDS

15. TRENDS
OVERVIEW
Productivity
Mobility
Usability
Service Offering
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16. PRODUCTIVITY
OVERVIEW
Process productivity
Ecosystem productivity
Individual productivity
Management productivity
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Source – IDC Manufacturing Insights 2013
© 2013 IFS

17. PRODUCTIVITY
HOW IFS CAN HELP
FINDING INFORMATION
Enterprise Search
COLLABORATION
Send to
Tasks—follow up
IFS Talk
DO LESS, GET MORE
Conditional Formatting
Workflow events
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© 2013 IFS

18. MOBILE ISN’T ‘THE FUTURE’
IT IS HERE AND NOW
EVERYDAY BUSINESS IS HYPER-CONNECTED
By 2015 50% of business applications will be accessed via mobile solutions.
Now is a critical moment for optimizing mobility within business strategy
MOBILE'S EVOLUTION FAR OUTPACING ERP
The mobile market has huge velocity that fuels innovation, disrupts user
expectations and strengthens ERP space
ERP IS A MOBILE SWEET SPOT
How a business chooses to sell and serve is now often more important than
what it offers. Mobility is a force for competitive differentiation
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© 2013 IFS

19. MOBILITY
IFS SOLUTIONS FOR THREE PERSONAS
IFS Touch Apps
CASUAL
Complementary on the move
Off-line / on-line
IFS Warehouse Data Collection
IFS Mobile Work Order
PROFESSIONAL
Business critical,
executed when mobile
Off-line / on-line
TRANSACTIONAL
IFS Enterprise Explorer
Convenient on laptops,
tablets, and ultrabooks
On-line
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On-line

20. USER CENTRICITY
OVERVIEW
According to Gartner “User centricity is not a technology per se. Rather, it is a
characteristic of an organization's ERP strategy that no longer puts data at
the center of the strategy, but rather the needs and working behavior of
different groups of users”
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© 2013 IFS

21. USER CENTRICITY
HOW IFS CAN HELP
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© 2013 IFS

23. SERVICE OFFERING
OVERVIEW
Companies are now looking for new avenues to boost revenue, and offering
in-house, as opposed to 3rd party, services is one option.
This is often referred to as “Servitization”
Manufacturers that incorporate useful services with their existing products
are realising business growth of between 5 and 10% on average a year.
(Source - Manufacturing Digital)
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24. SOLUTION OVERVIEW – AFTER-MARKET
Project Delivery
Manufacturing
Distribution
Project
As-Built Product Structure
Serviceable Equipment
automatically created on Delivery
Supplier Warranty
Customer Warranty
As Built Configuration /
Characteristics
Equipment
What, Where, Who
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Service Contract & SLA’s
Preventive Servicing

25. SERVICE MANAGEMENT
Call Centre
CRM
Quotations
Asset Management
Planned
Reactive
Equipment
Work Order
Service
Contract
Cost
Purchasing
Inventory
Time
Time &
Materials
Expenses
Revenue
Period
Metered Billing
Finance
HUMAN RESOURCES
DOCUMENT MANAGEMENT
Training, Recruitment, Competencies & Certifications, ...
© 2013 IFS

26. SUMMARY

27. SUMMARY
The manufacturing industry is beginning to show good signs of recovery
Trends
Productivity
Mobility
User Centricity
Service Offering
We have manufacturing customers in over 45 countries
We will continue to develop our solution with the aim of becoming the best
solution for manufacturing companies
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© 2013 IFS

28. ANTONY BOURNE
GLOBAL MANUFACTURING INDUSTRY DIRECTOR
Email
LinkedIn
Antony.Bourne@ifsworld.com
IFS
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© 2013 IFS

29. QUESTIONS

30. www.IFSWORLD.com
THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S SOFTWARE PRODUCTS AND
TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE
INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES
OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS.
© 2013 IFS