This document discusses Horizon Utilities Corporation's health and safety practices and implementation of the IFS Applications software. Horizon Utilities is an electricity distribution company serving over 200,000 customers. It prioritizes health and safety as its top priority, with over 2.5 million hours worked without a lost time incident. The IFS Applications software allows Horizon Utilities to track over 1,800 health and safety incidents over 5 years, conduct investigations and inspections, develop training programs, and generate reports and dashboards to monitor incidents and key performance indicators. The benefits of the software include immediate incident awareness, compliance with regulations, enhanced training, and increased productivity and reporting capabilities.

1. Horizon Utilities Corporation
Health & Safety

2. Agenda
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Horizon Utilities Corporation
Solution
Examples of incidents
Benefits
Reporting
Q&A

3. Horizon Utilities Corporation
• Today, Horizon Utilities is one of the largest
municipally owned electricity distribution
companies in Ontario. The company provides
electricity and related utility services to 239,000
residential, commercial and industrial customers
in Hamilton and St. Catharines. It is focused on
helping to build sustainable communities while
making continual investments in asset renewal,
technology and people.
• Recipients of the 2010 and 2011 Sustainability
Company of the Year
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4. Mission, Vision and Values
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5. Horizon Utilities Corporation Cont’d
• Health & Safety is the #1 Priority
• “No job is so important, no emergency so great,
that we cannot take the time to our work
SAFELY.”
• ~ 2.5M hours without a lost time incident
• ~ 470 employees
• No incident or near miss is too small to overlook
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6. IFS – Health and Safety
• Live on APPS 7 SP3 – Sept 2008
- Early adopters
• Upgraded to APPS 8 SP1 – Sept 2013
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> 1,800 incidents tracked in 5 years
Leveraged the released version
JH&SC review monthly
All employees are encouraged to report
incidents to assist with development
preventative programs

7. Horizon Utilities Solution
• Incident reporting – tools for recording,
monitoring, and analysis of incidents
• Safety Inspections – to identify safety
issues early
• Safety Actions – to improve office & field
workplace conditions
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8. How is it used?
• Allows for compliance with regulations and statutory
standards
• Incident Management (investigation, cause analysis,
future recommendations)
• Conducting safety inspections
• Liability claims
• First Aid
• Environmental
• Monthly Office Inspection
• Ergonomic issue identification
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9. Templates
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10. Office Inspection
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11. Field Inspection
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12. Safety Actions
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13. Incident
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14. Incident Investigation
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15. Incident Cause Analysis
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16. Incident Recommendation
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17. Incident Overview
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18. Develop Training/Documentation
For Example: Vehicle Damage
• Track time of day
• Review weather conditions
• Crew experience
• Circle check verification
• How many crew members (Spotters)
• Review cause analysis
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19. Reporting
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20. Reporting
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Quick Reports
Crystal Reports
BI implemented
Dashboards/KPIs’

21. Business Intelligence
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22. Dashboards
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23. Dashboards
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24. Benefits
• Immediate notifications = awareness
• No penalties for not adhering to regulators
reporting timelines
• Develop/Enhance training programs
• Ease of use – capture more “near misses”
• Used for people and property (ergonomics,
vehicles, distribution plant, electrical hazards,
slips trips and falls)
• Auditable
• Safety actions – closed in a timely manner
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25. Summary
• Basic data is the most important aspect of
your set up
• Increases productivity
• Reduces lost time incidents
• Enhances reporting capabilities
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26. The End
• michelle.wortel@horizonutilities.com
• Questions?
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