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© 2013 IFS
COMPLIANCE
THE 3RD VARIABLE
Breakout Presentation
BRENDAN VIGGERS | HEAD OF PRODUCT MANAGEMENT | IFS DEFENCE

© 2013 IFS
TLA
COMPLIANCE – THE 3RD VARIABLE

Performance

Financials

• Availability
• Effectiveness
• Reliability
• Readiness
• Sustainment
5

Compliance
• Risk
• Legislation
• Standards
• Regulations

• Revenue
• Cost
• Margin
• Shareholder Value

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
CORPORATE SOCIAL RESPONSIBILITY
Headline and abstract

http://www.defenseindustrydaily.com/
“THERE WAS NO DOUBT THAT THE CULTURE AT THE
TIME HAD SWITCHED. IN THE DAYS OF SIR COLIN
TERRY1 YOU HAD TO BE ON TOP OF AIRWORTHINESS.
BY 2004, YOU HAD TO BE ON TOP OF YOUR BUDGET,
IF YOU WANTED TO GET AHEAD”. (FORMER SENIOR
RAF OFFICER, 2008)
1 Air Chief Marshal Sir Colin Terry, Chief Engineer RAF (1997-1999)
www.official-documents.gov.uk/document/hc0809/hc10/1025/1025.pdf Page 355
CSR TECHNOLOGY AMONG LARGE COMPANIES
MAIN FINDINGS

Accurate and reliable CSR data will
become increasingly important
61% state a strong interest in embedded
enterprise software
63% have tried to quantify the financial
contribution from CSR tracking

12

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
CORPORATE SOCIAL RESPONSIBILITY

IFS DEFINES CORPORATE SOCIAL RESPONSIBILITY
A form of corporate self-regulation integrated into a business model where
policy functions as a built-in, self-regulating mechanism and the business
monitors and ensures its active compliance with the spirit of the law, ethical
standards, and international norms.

13

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
15
© 2009
http://www.scenicreflections.com/media/346177/challenger_2_tank_Wallpaper/IFS
16
© 2009 IFS
http://www.politics.ie/forum/defence/188252-british-government-decides-opt-jump-jets-new-carriers-3.html
EXPORT CONTROL
WHAT IS EXPORT CONTROL?
Countries that export high technology and armaments have put in place
export controls
Arms Export Control Act (AECA) and the International Traffic in Arms
Regulations (ITAR)
Manufacturers and suppliers must apply for export licenses for items listed
on the US Munitions List
New reforms to the AECA move dual-use or commercial items from the US
Munitions List to a Commerce Control List under Export Administration
Regulations act

19

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
CASE STUDY

CHRISTOPHER TAPPIN
Arrested for trying to export
batteries to a customer in Tehran
without an appropriate licence
Tappin was named as the exporter
Zinc/silver oxide batteries that
power MIM-23 Hawk surface-to-air
missiles
18 Hawk missiles were shipped to
Iran during the Reagan
Administration in 1985
20

http://www.telegraph.co.uk/news/worldnews/northamerica/usa/9120430/Christopher-Tappin-shackled-in-Texas-court.html

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
CASE STUDY

AEROFLEX

Supplier of radiation-hardened
electronics for space and defense
applications
Exported components to Thales
who were building communication
satellites for China
EACA forbids the export of virtually
any satellite hardware or
technology to China

http://www.spacenews.com/article/satellite-telecom/37071us-satellite-component-maker-fined-8-million-for-itar-violations

21

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
HOW CAN IFS APPLICATIONS HELP?

LICENCE APPLICATION

Denied Party check
Part specific
Assembly level
Licence Application
Licence Usage
Document Management

22

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
QUALITY
NON CONFORMANCE REPORTING

QUALITY ASSURANCE

24

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
HOW CAN IFS APPLICATIONS HELP?

IFS QUALITY ASSURANCE

Fully integrated
Compliance planning
Audit management
Non-conformance reporting
Corrective and preventative actions
Reduce administration and add value

25

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
HOW CAN IFS APPLICATIONS HELP?

NON CONFORMANCE REPORTING

26

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
SUSTAINABILITY
AND THE
ENVIRONMENT
REACH

29

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
HOW CAN IFS APPLICATIONS HELP?

IFS ECO FOOTPRINT

30
CORPORATE SOCIAL RESPONSIBILITY

HOW IFS CAN SUPPORT YOU TO BE MORE COMPLIANT

31

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
QUALITY ASSURANCE

OVERVIEW
Compliance

•Used to identify the Reference Standards
which are relevant to each Business Area and
to plan when each one will be audited.

Audit

•Carried out to ensure that the company has
clearly defined procedures and that it complies
with them.
NonConformance
Reporting
(NCR)

•Provides the method for investigation and
follow-up of Non-Conformance with one or
many Correction Actions

Corrective
Actions and
Preventive
Actions
(CAPA)

•CAPA’s focus on a systematic
investigation of the root cause of either:
•prevent its recurrence
•prevent its occurrence
HEALTH & SAFETY

OVERVIEW

Register Incident

Confirm Incident

Acknowledge /
Reject Incident

Investigate

Analyze Incident
Cause

Evaluate Safety
Procedures

Recommend and
Complete Actions

Identify risk hazards
Who may be harmed and how?

Incident Reporting
Risk Assessment

Next assessment

Risk evaluation

Safety Inspection
Safety Inspection
Questions
•Line Managers
Trained—Fire
Safety
•…

What control measures are in place?

Permit
To Work

Actions to be taken
Answers
•All Trained—
Induction
•Trained—On Job
Training

Safety Inspection
Templates
•Safety
Procedure Basic
•First Aid Level 1
•First Aid Level 2

33
© 2013 IFS

Safety Inspection
Types
•Fire Audit
•Disability
Discrimination
Act Survey
•…

Safety Inspection
ECO-FOOTPRINT

OVERVIEW

Substances
•
•

Emission per Unit
Emission per Batch

•
•
•

Emission per Hour
Emission per Unit
Emission per Batch

•

Emissions per Distance
Weight Unit

and

Emissions Related to
Purchase Parts
•
•

Transport Emissions

Product Structure

Routing

Supply Chain Matrix
for Supplier

Emission per Unit
Emission per Batch

Part Specific
Emissions
•
•

Work Center
Emissions

Unit Emission per Lifetime UoM
Emission per Unit

Usage Emissions

•

Emission per Unit

End of Life Emissions

Part Eco-footprint

Requirements for
Eco-footprint

Calculation!
Analysis

Eco-footprint Basic
Data
EXPORT CONTROL

DOCUMENT REVISION
more restrictive access

OVERVIEW

PURCHASE ORDER
inform only

CUSTOMER ORDER
can stop (override)

SHOP ORDER
inform only
Export Control Validation

Part
Classification

Coverage

Export License
(find and connect
where relevant)

Restrictions

Connections

Denied Party

Access Rights

End Usage

History
Journal

Authorization
RD
COMPLIANCE – THE 3

VARIABLE
WITH PERFORMANCE AND
COST
CORPORATE PERFORMANCE MANAGEMENT

A FRAMEWORK TO MANAGE RISK AND COMPLIANCE

37

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
CORPORATE PERFORMANCE MANAGEMENT

A FRAMEWORK TO MANAGE RISK AND COMPLIANCE

38

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
CORPORATE SOCIAL RESPONSIBILITY (CSR)

OVERVIEW IN IFS/CPM
http://www.infiniti-redbullracing.com/
SUMMARY

41

COMPLIANCE THE 3RD VARIABLE
© 2013 IFS
WOULD YOU LIKE TO KNOW MORE?
IFS CSR MODULES:

IFSWORLD.COM/EN/SOLUTIONS/CSR-SOLUTIONS

IFS CORPORATE PERFORMANCE MANAGEMENT:
IFSWORLD.COM/IFSDEFENCE/SOLUTIONS/DEFENCE-CPM
QUESTIONS?
INTRODUCE YOURSELF, JOB ROLE,
COMPANY, VERSION USED
www.IFSWORLD.com
THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S SOFTWARE PRODUCTS AND
TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE
INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES
OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS.
© 2013 IFS

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Compliance-the 3rd variable

  • 2.
  • 3. COMPLIANCE THE 3RD VARIABLE Breakout Presentation BRENDAN VIGGERS | HEAD OF PRODUCT MANAGEMENT | IFS DEFENCE © 2013 IFS
  • 4. TLA
  • 5. COMPLIANCE – THE 3RD VARIABLE Performance Financials • Availability • Effectiveness • Reliability • Readiness • Sustainment 5 Compliance • Risk • Legislation • Standards • Regulations • Revenue • Cost • Margin • Shareholder Value COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 6.
  • 7. CORPORATE SOCIAL RESPONSIBILITY Headline and abstract http://www.defenseindustrydaily.com/
  • 8. “THERE WAS NO DOUBT THAT THE CULTURE AT THE TIME HAD SWITCHED. IN THE DAYS OF SIR COLIN TERRY1 YOU HAD TO BE ON TOP OF AIRWORTHINESS. BY 2004, YOU HAD TO BE ON TOP OF YOUR BUDGET, IF YOU WANTED TO GET AHEAD”. (FORMER SENIOR RAF OFFICER, 2008) 1 Air Chief Marshal Sir Colin Terry, Chief Engineer RAF (1997-1999) www.official-documents.gov.uk/document/hc0809/hc10/1025/1025.pdf Page 355
  • 9.
  • 10.
  • 11.
  • 12. CSR TECHNOLOGY AMONG LARGE COMPANIES MAIN FINDINGS Accurate and reliable CSR data will become increasingly important 61% state a strong interest in embedded enterprise software 63% have tried to quantify the financial contribution from CSR tracking 12 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 13. CORPORATE SOCIAL RESPONSIBILITY IFS DEFINES CORPORATE SOCIAL RESPONSIBILITY A form of corporate self-regulation integrated into a business model where policy functions as a built-in, self-regulating mechanism and the business monitors and ensures its active compliance with the spirit of the law, ethical standards, and international norms. 13 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 14.
  • 17.
  • 19. WHAT IS EXPORT CONTROL? Countries that export high technology and armaments have put in place export controls Arms Export Control Act (AECA) and the International Traffic in Arms Regulations (ITAR) Manufacturers and suppliers must apply for export licenses for items listed on the US Munitions List New reforms to the AECA move dual-use or commercial items from the US Munitions List to a Commerce Control List under Export Administration Regulations act 19 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 20. CASE STUDY CHRISTOPHER TAPPIN Arrested for trying to export batteries to a customer in Tehran without an appropriate licence Tappin was named as the exporter Zinc/silver oxide batteries that power MIM-23 Hawk surface-to-air missiles 18 Hawk missiles were shipped to Iran during the Reagan Administration in 1985 20 http://www.telegraph.co.uk/news/worldnews/northamerica/usa/9120430/Christopher-Tappin-shackled-in-Texas-court.html COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 21. CASE STUDY AEROFLEX Supplier of radiation-hardened electronics for space and defense applications Exported components to Thales who were building communication satellites for China EACA forbids the export of virtually any satellite hardware or technology to China http://www.spacenews.com/article/satellite-telecom/37071us-satellite-component-maker-fined-8-million-for-itar-violations 21 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 22. HOW CAN IFS APPLICATIONS HELP? LICENCE APPLICATION Denied Party check Part specific Assembly level Licence Application Licence Usage Document Management 22 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 24. NON CONFORMANCE REPORTING QUALITY ASSURANCE 24 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 25. HOW CAN IFS APPLICATIONS HELP? IFS QUALITY ASSURANCE Fully integrated Compliance planning Audit management Non-conformance reporting Corrective and preventative actions Reduce administration and add value 25 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 26. HOW CAN IFS APPLICATIONS HELP? NON CONFORMANCE REPORTING 26 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 28.
  • 29. REACH 29 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 30. HOW CAN IFS APPLICATIONS HELP? IFS ECO FOOTPRINT 30
  • 31. CORPORATE SOCIAL RESPONSIBILITY HOW IFS CAN SUPPORT YOU TO BE MORE COMPLIANT 31 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 32. QUALITY ASSURANCE OVERVIEW Compliance •Used to identify the Reference Standards which are relevant to each Business Area and to plan when each one will be audited. Audit •Carried out to ensure that the company has clearly defined procedures and that it complies with them. NonConformance Reporting (NCR) •Provides the method for investigation and follow-up of Non-Conformance with one or many Correction Actions Corrective Actions and Preventive Actions (CAPA) •CAPA’s focus on a systematic investigation of the root cause of either: •prevent its recurrence •prevent its occurrence
  • 33. HEALTH & SAFETY OVERVIEW Register Incident Confirm Incident Acknowledge / Reject Incident Investigate Analyze Incident Cause Evaluate Safety Procedures Recommend and Complete Actions Identify risk hazards Who may be harmed and how? Incident Reporting Risk Assessment Next assessment Risk evaluation Safety Inspection Safety Inspection Questions •Line Managers Trained—Fire Safety •… What control measures are in place? Permit To Work Actions to be taken Answers •All Trained— Induction •Trained—On Job Training Safety Inspection Templates •Safety Procedure Basic •First Aid Level 1 •First Aid Level 2 33 © 2013 IFS Safety Inspection Types •Fire Audit •Disability Discrimination Act Survey •… Safety Inspection
  • 34. ECO-FOOTPRINT OVERVIEW Substances • • Emission per Unit Emission per Batch • • • Emission per Hour Emission per Unit Emission per Batch • Emissions per Distance Weight Unit and Emissions Related to Purchase Parts • • Transport Emissions Product Structure Routing Supply Chain Matrix for Supplier Emission per Unit Emission per Batch Part Specific Emissions • • Work Center Emissions Unit Emission per Lifetime UoM Emission per Unit Usage Emissions • Emission per Unit End of Life Emissions Part Eco-footprint Requirements for Eco-footprint Calculation! Analysis Eco-footprint Basic Data
  • 35. EXPORT CONTROL DOCUMENT REVISION more restrictive access OVERVIEW PURCHASE ORDER inform only CUSTOMER ORDER can stop (override) SHOP ORDER inform only Export Control Validation Part Classification Coverage Export License (find and connect where relevant) Restrictions Connections Denied Party Access Rights End Usage History Journal Authorization
  • 36. RD COMPLIANCE – THE 3 VARIABLE WITH PERFORMANCE AND COST
  • 37. CORPORATE PERFORMANCE MANAGEMENT A FRAMEWORK TO MANAGE RISK AND COMPLIANCE 37 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 38. CORPORATE PERFORMANCE MANAGEMENT A FRAMEWORK TO MANAGE RISK AND COMPLIANCE 38 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 39. CORPORATE SOCIAL RESPONSIBILITY (CSR) OVERVIEW IN IFS/CPM
  • 41. SUMMARY 41 COMPLIANCE THE 3RD VARIABLE © 2013 IFS
  • 42. WOULD YOU LIKE TO KNOW MORE? IFS CSR MODULES: IFSWORLD.COM/EN/SOLUTIONS/CSR-SOLUTIONS IFS CORPORATE PERFORMANCE MANAGEMENT: IFSWORLD.COM/IFSDEFENCE/SOLUTIONS/DEFENCE-CPM
  • 43. QUESTIONS? INTRODUCE YOURSELF, JOB ROLE, COMPANY, VERSION USED
  • 44.
  • 45. www.IFSWORLD.com THIS DOCUMENT MAY CONTAIN STATEMENTS OF POSSIBLE FUTURE FUNCTIONALITY FOR IFS’S SOFTWARE PRODUCTS AND TECHNOLOGY. SUCH STATEMENTS OF FUTURE FUNCTIONALITY ARE FOR INFORMATION PURPOSES ONLY AND SHOULD NOT BE INTERPRETED AS ANY COMMITMENT OR REPRESENTATION. IFS AND ALL IFS PRODUCT NAMES ARE TRADEMARKS OF IFS. THE NAMES OF ACTUAL COMPANIES AND PRODUCTS MENTIONED HEREIN MAY BE THE TRADEMARKS OF THEIR RESPECTIVE OWNERS. © 2013 IFS