This document is a resume for Suzanne Ibrahim. It includes her contact information, profile, areas of expertise, education history, and professional synopsis. She is a college student studying business with a focus on human resource management. She has retail experience as an assistant manager where she performed various duties like opening/closing the store, cash register, customer service, inventory, and training. Her goal is to obtain an entry-level position utilizing her education and allowing her to develop her full potential.

1. 1216
Scenic View Street • Upland, California 91784, U.S.A.
(909) 268-7901 • Ibrahim_suzanne@yahoo.com
Enthusiastic, solutions-focused college student eager to obtain an entry level position which will utilize my
educational background and allow development of my abilities to their fullest potential.
PROFILE OF QUALIFICATIONS
 Top performer who makes decisions to reflect positively on business productivity, corporate well-being, and customer satisfaction.
 Excellent communicator who successfully interfaces with all.
 Ambitious team player who plans, prioritizes, and manages multiple tasks within deadline-driven environments.
KEY AREAS OF EXPERTISE
Customer Oriented Detail-Oriented Problem Solving Skills
Ability to Multi Task Ability to Follow Procedures Strong Listening and Verbal Communication Skills
EDUCATION &TECHNICALSUMMARY
Bachelor of Arts in Business with an Emphasis in Human Resource Management
Anticipated Graduation, Spring 2016, CALIFORNIA STATE UNIVERSITY, SAN BERNARDINO, CALIFORNIA, U.S.A.
Upland High School, graduated with Highlander Educational Foundation Award in English. 3.3/4.0
Microsoft Office (Word / Excel / PowerPoint) • Microsoft Windows 98 / XP / Vista • Internet Applications
PROFESSIONALSYNOPSIS
Retail Assistant Manager
WINDSOR FASHIONS, MONTCLAIR, CALIFORNIA, U.S.A. 08/2011 – PRESENT
 Performing store opening and closing procedures.
 Handling and managing the cash register.
 Resolving difficult customer situations effectively by addressing the emotional need of the customer, understanding the key issues and
resolving problems quickly with sales and returns.
 Assisting customers in finding products.
 Verifying inventory.
 Training new hires.
 Working effectively with a diverse team by quickly assisting other employees when time permitted.
 Assisting with floor moves and phones.
 Receiving Gold Star Level awards for dependability and excellent customer service.
Suzanne Ibrahim