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Human skills involve the ability to work well with others both individually and in groups, which is crucial for managers. Good managers can communicate effectively, motivate people, lead, and inspire enthusiasm and trust to get the best out of their employees. Human nature refers to characteristics like ways of thinking, feeling, and acting that humans tend to have naturally. There is always diversity among individuals along primary dimensions like age, gender, and abilities, and secondary dimensions like education, work experience, and attitudes acquired throughout life. Features of individual differences include being quantitative, continuous, and influenced by biographical factors like age, gender, and education level.


