How Your
Nonprofit Can
Win Online in
2014
February 20, 2014
A little about me
Caryn Stein
Content Strategist, Network for Good
Mission: Empower and inspire online
fundraisers.
Reach me: @caryn74
A little about Network for Good

Network for Good helps nonprofits raise
money online with easy, affordable online
fundraising tools and training.
Photo source: Amazon Cares
Photo source: Light Brigade
The State of Online Giving
The giving experience
matters.
Online donors convert at a
higher rate and give more
with a personalized,
consistent giving experience.
The #1 Way to Increase
Online Giving?
The #1 Way to Increase
Online Giving
Online or off, your
fundraising must:
Tap into emotion.
Make it easy to take action.
Get social.
Tap into emotion.
“Each year, 8,000 children
are detained for
immigration violations.”
americanbar.org
Make your cause personal.
Be specific.
Clearly show the impact of a donation.
Make it easy to
take action.
The average attention span in 2013:

8 seconds

The average attention span in 2000:

12 seconds

The average attention span
of a goldfish:
9 seconds

http://www.statisticbrain.com/attention-span-statistics/
Get social.
Use technology to amplify other
voices.
People on the front lines of your work
Fans who will champion your work

People with credibility and authority
who can attest to the quality your work
Optimize for
Online Donations
5 Donation Page Musts
1. Feature one clear call to action that emphasizes
why your mission is critical.
2. Connect the donor to your cause with a
compelling photo, plus your branding and
message.
3. Offer well-positioned recurring gift options.
4. Keep your form short and uncluttered – the
more fields to fill out, the higher the abandon
rate.
5. Include social proof like testimonials, tickers or
ratings.
Work Your Website
5 Ways to Instantly Improve
Your Nonprofit Home Page
1. Feature an emotionally-engaging image.
2. Include a 2-second statement that instantly
conveys who you are and what you do.
3. Provide clear, intuitive navigation.
4. Feature a big, bold donate button.
5. Offer an easy way to engage people whose
interest has been captured (like an email
signup).
Leverage Social
Power
6%
Technology enables people’s most trusted sources those perceived as their peers - to be the most
influential and amplified messengers.

We are no longer the messengers in chief.
Remember the Vanilla Ice
Principle of Social Media
Stop. Collaborate and listen.
Being Socially Smart
Set up a listening station
Maintain a consistent brand and voice

Share more than you ask
Use social media as a testing lab

Empower your champions by giving
them the right tools and content
Be Mobile Ready
Your cause must be
mobile-friendly
Email Opens by Platform
December 2013

Desktop
31%

Mobile
51%
Webmail
18%

Source: Litmus Email Analytics
Your cause is mobile, whether
you are ready or not.
How do you start?
Take inventory of how accessible your nonprofit is
via mobile.
Learn how many of your visitors arrive via mobile.
Recognize the opportunity (the chance to reach
people more immediately) and the constraint
(mobile experiences need to be simple and easy).
Optimize for easy giving and pledging.
Remember:
Technology doesn’t inspire
people …
YOU
DO!
Questions?
Online Fundraising Learning Center: fundraising123.org

Free Nonprofit Webinars: nonprofit911.org
Digital Giving Index: onlinegivingstudy.org

How Your Nonprofit Can Win Online With Network for Good

  • 1.
    How Your Nonprofit Can WinOnline in 2014 February 20, 2014
  • 2.
    A little aboutme Caryn Stein Content Strategist, Network for Good Mission: Empower and inspire online fundraisers. Reach me: @caryn74
  • 3.
    A little aboutNetwork for Good Network for Good helps nonprofits raise money online with easy, affordable online fundraising tools and training.
  • 5.
  • 6.
  • 12.
    The State ofOnline Giving
  • 13.
  • 16.
    Online donors convertat a higher rate and give more with a personalized, consistent giving experience.
  • 17.
    The #1 Wayto Increase Online Giving?
  • 18.
    The #1 Wayto Increase Online Giving
  • 19.
    Online or off,your fundraising must: Tap into emotion. Make it easy to take action. Get social.
  • 20.
  • 21.
    “Each year, 8,000children are detained for immigration violations.”
  • 22.
  • 23.
    Make your causepersonal. Be specific. Clearly show the impact of a donation.
  • 24.
    Make it easyto take action.
  • 25.
    The average attentionspan in 2013: 8 seconds The average attention span in 2000: 12 seconds The average attention span of a goldfish: 9 seconds http://www.statisticbrain.com/attention-span-statistics/
  • 26.
  • 28.
    Use technology toamplify other voices. People on the front lines of your work Fans who will champion your work People with credibility and authority who can attest to the quality your work
  • 30.
  • 35.
    5 Donation PageMusts 1. Feature one clear call to action that emphasizes why your mission is critical. 2. Connect the donor to your cause with a compelling photo, plus your branding and message. 3. Offer well-positioned recurring gift options. 4. Keep your form short and uncluttered – the more fields to fill out, the higher the abandon rate. 5. Include social proof like testimonials, tickers or ratings.
  • 36.
  • 42.
    5 Ways toInstantly Improve Your Nonprofit Home Page 1. Feature an emotionally-engaging image. 2. Include a 2-second statement that instantly conveys who you are and what you do. 3. Provide clear, intuitive navigation. 4. Feature a big, bold donate button. 5. Offer an easy way to engage people whose interest has been captured (like an email signup).
  • 43.
  • 44.
  • 45.
    Technology enables people’smost trusted sources those perceived as their peers - to be the most influential and amplified messengers. We are no longer the messengers in chief.
  • 46.
    Remember the VanillaIce Principle of Social Media
  • 47.
  • 48.
    Being Socially Smart Setup a listening station Maintain a consistent brand and voice Share more than you ask Use social media as a testing lab Empower your champions by giving them the right tools and content
  • 49.
  • 50.
    Your cause mustbe mobile-friendly
  • 51.
    Email Opens byPlatform December 2013 Desktop 31% Mobile 51% Webmail 18% Source: Litmus Email Analytics
  • 52.
    Your cause ismobile, whether you are ready or not.
  • 54.
    How do youstart? Take inventory of how accessible your nonprofit is via mobile. Learn how many of your visitors arrive via mobile. Recognize the opportunity (the chance to reach people more immediately) and the constraint (mobile experiences need to be simple and easy). Optimize for easy giving and pledging.
  • 56.
  • 57.
  • 58.
    Online Fundraising LearningCenter: fundraising123.org Free Nonprofit Webinars: nonprofit911.org Digital Giving Index: onlinegivingstudy.org