The document outlines 9 essential elements for online success in 2011, as presented by Victoria Marchand. The agenda includes discussing website design, the importance of first impressions on websites, focusing on conversion rates to increase donations, and ways to inspire donors to take action through compelling content like video. Some specific elements mentioned are using interactive features like wish lists and tribute pages, promoting recurring donations, personalizing solicitations from friends, and evaluating websites to ensure they inspire action and showcase the organization's identity and audiences.