"Assertiveness is standing up for myself in a way that does not violate the rights of others." - Barbara De Angelis Assertive communication is a style of communication where you express your desires, and opinions in a clear, direct, and respectful manner. It is the ability to express your thoughts and feelings openly in an Honest, Appropriate, Respectful, and Direct way. With assertive communication, you will be able to communicate clearly without leaving any scope for misunderstanding. This will help you eliminate conflict and communication gaps easily. You can clearly express your feelings, while you do not negate the feelings of others. It enables you to take responsibility for your actions. An assertive style of communication gives you the confidence and courage to convert your words into actions. Develop Assertive Communication by using the following strategies: - Use "I" Statements - Acknowledge employees - Show Empathy - Pay Attention to Nonverbal Communication - Active listening - Be a Problem-solver Assertive communication contributes significantly to a positive work environment, higher productivity, employee satisfaction, and great relationships. An Assertive leader always appreciates the opposite person, shows gratitude, and makes them feel unique, valued, and supported. Learn the art of communicating assertively with this presentation that provides invaluable tips and proven strategies to become an assertive communicator. Auraa Image Management and Consulting (AIM&C), a premier corporate training firm in India, specializes in a comprehensive range of services, including Executive Presence, Leadership Skills, Professional Dressing and Grooming, Luxury Selling Skills, Communication skills, Personal branding, etc. With an unwavering commitment to excellence, AIM&C has transformed the lives of numerous clients in India and abroad, both online and offline, across various leadership levels. Ms. Samira Gupta, Founder of AIM&C and one of the best Trainers in Gurgaon, comes with a vast experience of 25+ years in the corporate world in various leadership roles and almost a decade-long experience in Executive Presence Coaching, Leadership Training, and Image Consulting. Contact us at samira@auraaimage.com/nayanika@auraaimage.com or visit www.auraaimage.com. Alternatively, you can reach us by phone at +91 9958934766 or +91 7830222285.

2. How to adopt an
Assertive
Communication
style?

3. Assertive communication is a style of expressing
oneself honestly and directly while respecting
the rights and feelings of others. It involves
standing up for oneself and expressing one's
opinions in a clear and confident manner,
without resorting to aggressive or passive
behavior in both personal and professional
settings.
What is Assertive
Communication?

4. Benefits of
Assertive
Communication
Helps building healthy
relationships
Creates Win-Win
situation
Improves
communication
Enhances
problem-solving
Promotes
self-confidence

5. HOW TO DEVELOP ASSERTIVE
COMMUNICATION?
1. Use "I" Statements
An assertive leader is someone who has the
courage to use "I" Statements. Using "I understand",
"I need" or "I feel" helps you convey your opinion
and get your point across firmly in an assertive way.
It shows ownership, courage and identifies your
behavior. It contributes to the growth of your
relationship with other people.

6. HOW TO DEVELOP ASSERTIVE
COMMUNICATION?
2. Acknowledging
You have to acknowledge what your employees
have to say. If people act angry or resentful toward
you, try to avoid reacting to them in the same way.
You can only control yourself and your behavior,
therefore try your best to stay calm even if things
get heated up. As long as you are being respectful
and not violating anyone else's needs, then you
have the right to say or do what you want.

7. HOW TO DEVELOP ASSERTIVE
COMMUNICATION?
3. Empathy
Always try to understand the other person's
thoughts and views of the situation. After
considering their point of view, express what you
expect from them. You have to validate other
people's feelings because you’re working with
people who have emotions.

8. HOW TO DEVELOP ASSERTIVE
COMMUNICATION?
4. Pay Attention to Nonverbal Communication
In nonverbal communication, you have to maintain
eye contact with the opposite person as it helps
you to stay focused. Also, it’s a way to show the
person that you’re interested and care about what
they are saying.

9. HOW TO DEVELOP ASSERTIVE
COMMUNICATION?
5. Active Listening
Being assertive is not only about expressing yourself
but also actively listening and understanding what the
other person has to say. Expressing your needs and at
the same time, listening to what the other person
needs is important. By being a good listener you can
maintain healthy communication that will benefit your
relationships with others.

10. HOW TO DEVELOP ASSERTIVE
COMMUNICATION?
6. Problem-solving
While an assertive person is someone who always focuses
on solving the problem, a passive and aggressive person
would be blaming others. Being assertive you have to
focus on how to solve the problem by collaborating to
build consensus in the organization so that everyone is on
the same pitch and wants to work. An assertive leader
always facilitates a good work environment.

11. Contact Us
For personalized coaching & training
Phone Number
+91 9958934766/ +91 7830222285
Email Address
samira@auraaimage.com/
nayanika@auraaimage.com
Website
https://auraaimage.com
https://samiragupta.com
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12. THANK
YOU
Samira Chandra Gupta
Executive Presence Coach, Life Coach, Corporate Facilitator, NLP
Practitioner, National Award Winning Image Consultant (IMPA), Fire-
walking Instructor, International Best-Selling Author, Motivational
Speaker
+91 9958934766 / +91 7830222285