This online course hosted on UDEMY - https://goo.gl/B3vHfb, will bring you the necessary skills in hotel management to be able to understand and analyse rooms division profit & loss statement. You an visit our website www.ehotelmanagementschool.com for more details on courses offered on various topics
how to read & analyse hotel income statementManish Gupta
Full Course Link - https://www.udemy.com/hotel-management-overall-financial-performance-analysis/?couponCode=2018LAST
This presentation course will give you all fundamental learning about analysing hotel income statements. We will learn standard hotel financial statements templates as well as various steps used how to analyse financial statements. You can subscribe to my course at
https://www.udemy.com/hotel-management-food-beverage-and-general-cost-control/?couponCode=INTERNAL
In Hospitality management, F&B and other general Cost are second largest cost in hospitality apart from labour cost.
in this hotel management cost control course you will learn the fundamental processes by which these cost can be controlled.
we will learn various
- PAR Setting process for general inventory
- How to Calculate kitchen food orders
- Butcher Test / Yield Tests
- Bar Spot Checks
- Various other control aspects related to hotel cost controls
This Course is designed for hotel cost controllers, finance staff, department heads to be able to understand how cost for hotels are managed.
Front Office Accounting
Basics of Front Office Accounting
Types of Accounts
Types of Folios
Types of Postings
Types of Vouchers
Accounting Terminologies
Accounting System
Credit Monitoring
Floor Limit
Credit Limit
House Limit
Front Office Accounting Cycle
Stages of Settlement
Internal Audit
Handling Cash Float
Types of Transactions
how to read & analyse hotel income statementManish Gupta
Full Course Link - https://www.udemy.com/hotel-management-overall-financial-performance-analysis/?couponCode=2018LAST
This presentation course will give you all fundamental learning about analysing hotel income statements. We will learn standard hotel financial statements templates as well as various steps used how to analyse financial statements. You can subscribe to my course at
https://www.udemy.com/hotel-management-food-beverage-and-general-cost-control/?couponCode=INTERNAL
In Hospitality management, F&B and other general Cost are second largest cost in hospitality apart from labour cost.
in this hotel management cost control course you will learn the fundamental processes by which these cost can be controlled.
we will learn various
- PAR Setting process for general inventory
- How to Calculate kitchen food orders
- Butcher Test / Yield Tests
- Bar Spot Checks
- Various other control aspects related to hotel cost controls
This Course is designed for hotel cost controllers, finance staff, department heads to be able to understand how cost for hotels are managed.
Front Office Accounting
Basics of Front Office Accounting
Types of Accounts
Types of Folios
Types of Postings
Types of Vouchers
Accounting Terminologies
Accounting System
Credit Monitoring
Floor Limit
Credit Limit
House Limit
Front Office Accounting Cycle
Stages of Settlement
Internal Audit
Handling Cash Float
Types of Transactions
After revision of this chapter with the help of the book of the universal Front office Gurus, Michael Kasavana & Richard M. Brooks, I felt this slide needed improvement.
Here it is! Please provide feedback for making it even more useful for all hospitality students...
Hotel Management Course - Revenue management Concepts Manish Gupta
This short course will explain the basic fundamentals of hotel's revenue management. Objectives, process and practices. You can subscribe the course at https://goo.gl/ufSuqN or visit our website www.ehotelmanagementschool.com
This short hotel management course will equip you with necessary skills to anlayse F&B revenue, F&B Cost and maximise restaurant profitability. Students can subscribe to the full video course at https://goo.gl/d9Ynzh.
Visit our website at www.ehotelmanagementschoool.com for more details
After revision of this chapter with the help of the book of the universal Front office Gurus, Michael Kasavana & Richard M. Brooks, I felt this slide needed improvement.
Here it is! Please provide feedback for making it even more useful for all hospitality students...
Hotel Management Course - Revenue management Concepts Manish Gupta
This short course will explain the basic fundamentals of hotel's revenue management. Objectives, process and practices. You can subscribe the course at https://goo.gl/ufSuqN or visit our website www.ehotelmanagementschool.com
This short hotel management course will equip you with necessary skills to anlayse F&B revenue, F&B Cost and maximise restaurant profitability. Students can subscribe to the full video course at https://goo.gl/d9Ynzh.
Visit our website at www.ehotelmanagementschoool.com for more details
Being a Salesforce Admin is so much more than being a technology expert. We also have to be great business analysts.
Our job is to match business needs with technology that improves processes and helps the company function better. Admins should be able to evaluate the scenario objectively and make proactive recommendations for improving the business process before bringing technology into the mix.
Client Profitability: Analysis to ActionPerformLaw
This informative presentation will cover the following:
- The most reliable methods for computing client profitability
- The more common methods for allocating direct and indirect costs
- The various uses of client profitability data in compensation, client pricing, overhead control, recruiting and other significant functions of the firm.
-The pitfalls to avoid and methods to overcome partner fears about calculating client profitability for the first time.
Many successful businesses began in the WordPress plugin or theme repositories. If you’re like most developers, you’ve wondered if your development could make enough money to support yourself and possibly a small business. In this session Garth Koyle from Event Espresso will teach you how to evaluate whether there is a market for your code and if it’s worth the effort. Garth will also demonstrate several of the tools, strategies and methodologies he pioneered to win $40,000 in a business plan competition.
Illinois CPA Society November 2013 Not-for-Profit Conference presentation regarding taxes, unrelated business income and other important NFP governance policies and procedures.
Similar to Hotel Management course - Profit & Loss Statement rooms (20)
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
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Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
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Hotel Management course - Profit & Loss Statement rooms
1. Hospitality
Finance A-Z
Complete Understanding of financial
Reporting in hospitality Industry
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
2. Introduction
• Objectives
• General
• Hospitality Operations & Cost Center structure
• Hotel Operation Cycle and Interlinks
• How Hospitality Finance is similar and different from
other industries
• What is USALI and why its necessary
• Keys Unique Terms used in Hospitality
• Financial Reporting Structure of Hospitality
• Separate Sessions for
• Rooms Division
• F&B Division
• Other Operating Departments
• Support Functions
• Overall Grand Profit & Loss Results
• Ratios and Analysis vs Budget & Last Year
• Deep Dive & Dissect the information to convert into
actionable points
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
3. Hotel
Operation
Cycle and
Interlinks
Demand and pre-
arrivals
•Guest Demand generation
via Sales & Marketing
•Guest making Reservation
through various channels
(direct)
•Guest Relation
management
Guest At Property
•Front Desk for Arrival
experience
•Housekeeping Services
•Maintenance Services
•Other Departments
services (Spa, Health Club)
•Food & Beverage Services
After the visit
•Accounting & Billing
Services
•Human Resources
•Information Technology
Department
•Other Ancillary Services
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
4. Hospitality Operations and Cost Structure
General
Management
Rooms Division
Front Office
House Keeping
Concierge &
Other Services
Food &
Beverage
Department
All Day Dining
Speciality
Restaurants
Kitchens
Administrative
Depts
Other Operating
Departments
Spa
Laundry
Transportation
Gift Shops
Administration
Finance &
Procurement
Human
Resources
Information
Technology
Executive Office
Sales &
Marketing
Reservations
Marketing
Revenue
Management
Sales
Maintenance
Department
Preventive
Maintenance
Repairs
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
5. Another Sample
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
6. How Hospitality
Finance is
different
Revenue / Cost Center accounting & Controls & Reporting
• Accounting and control are segregated to each cost center.
• Performance measurements are assigned to ensure all cost centers
are synced to achieve overall objective.
Income audit Functions
• Due to high traffic and dynamic transactions, separate function is
built in to record and control revenue transactions. This functions is
also required to ensure
• there are no leakages in system
• All revenue generated in a day are accounted for
• Cash Collected is reported accurately.
• Conduct various spot checks.
Cost control functions
• High movement of food or beverage items and frequent changes in
prices requires dynamic control and adjustment in selling prices.
• This function is also responsible to record and monitors wastages
which can be a very significant part of costs
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
7. What is USALI
and why its
necessary
Uniform
System of
Accounting
for Lodging
industries
• Provides standards for accounting
and terms used in the industry
• Uniformity for the purpose of
comparison
• year on year
• within peers
• Lot of management companies use
USALI as a basis of accounting to
avoid disputes in different
accounting treatment of various
transactions & practices.
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
8. Hotel
Financial
Reports -
Components
GrandP&L
Rooms Division
Occupancy and Rate
Statistics
Revenue
Segmentation
F&B Division
Outlet wise Results
Cover Analysis
Food Cost Reports
Other Operating
departments
Departmental P&Ls
Departmental
Operating Statistics
Administration &
General
Sales & Marketing
Information
Technology
Maintenance &
Utilities
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
9. Copyright - Excel Finance Academy Follow our YouTube
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10. Rooms Division
• Key Areas we will discuss in next section are
• Revenue
• Occupancy
• Rates
• Rev Par
• Labour Cost
• Variable Room Cost
• Other Fixed Costs
• Dept Profitability
• Departmental Statistics & Marketing Info
• Revenue by Segment
• Nationalities of Guest
• Booking Sources
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Channel and Facebook Page linked in description to support
11. Copyright - Excel Finance Academy Follow our YouTube
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12. Copyright - Excel Finance Academy Follow our YouTube
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13. Rooms Division
Revenue –
Presentation
• Transient Rooms Revenue
• - FIT Room Revenue
• - Groups Room Rev
• Permanent Room Revenue
• Other Revenues
• Package Elements & Breakdown
• Barter Deals
• Loyalty Redemptions
• Cancellation / No Show Charges
•
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Channel and Facebook Page linked in description to support
14. Rooms Division
Revenue – Key Drivers
Total Number of Rooms
Not available for sale
Available / Saleable Rooms
Room vs Room Night
Occupied Room Night
Complimentary / House Use Room Nights
Permanent Rooms
Out of Order Rooms
Quantity
Rack / Retail Rates
Special Rates
Average Daily Rate
Average House Rate
Revenue Per Available Room (Rev Par)
Package Price
Gross and Net Rates
Value /
Price
No of Operating Days in Month 30 20
Rooms Room Nights Room Nights
Total Available Rooms 100 3000 2000
Under Renovation 4 120 80
Used for Internal Use 5 150 100
Rooms Not Available 9 270 180
Saleable Rooms / Available Room 91 2730 1820
Total Rooms nights Occupied 1200 1200
Complimentary Rooms 200 200
Rooms Sold 1000 1000
Occupancy % 36.6% 54.9%
Total Charged 110,000
Tax & Svc Charge 10,000
Total Revenue 100,000
Average Daily Rate 100Total Revenue / Room Sold
Rev PAR 37Total Revenue / Available Room
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
15. Rooms Division
Revenue – Presentation
• Transient Rooms Revenue
• FIT Room Revenue
• Discount – Packages /Advance Purchase or with
other sort of discount based on rules.
• Qualified – Special rates depending on meeting
some criteria such as government employee
• Wholesale an be offline or online
• Groups Room Rev (Min 10 Rooms)
• SMERF – Social, Military, education, religion, fraternity
• Contract Room Revenue / Permanent Room
Revenue - (More than 30 days in one contract)
• Other Revenues
• No Show
• Day Use
• Early / Late Departure
• Extra Bed
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
16. • Package Elements & Breakdown
Rooms Division
Revenue – Presentation
Packages
Breakfast
F&B / Spa /
Other
Elements
Valuation
and
Allocations
Loss /
Profit From
Package
Use
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Channel and Facebook Page linked in description to support
17. • Barter Deals
• Loyalty Redemptions
Rooms Division
Revenue – Presentation
Barter
Deals
Free Services (Usually
rooms) in exchange of
other services
(Advertisements)
Fair Value of services
as revenue & expense
Loyalty
Point Earning Costs
Redemption Credit
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Channel and Facebook Page linked in description to support
18. Revenue Analysis
Measures
Type of Analysis
• Horizontal Analysis / Variance Analyses
• Vertical Analysis
• Ratio Analysis
Aids in Revenue Analysis
• Market Segmentation
• Booking Sources
• Guest Nationality
• Booking Lead Period
• Booking pace
• Competitors (Rev Par) (Market Benchmark Report)
Copyright - Excel Finance Academy
Follow our YouTube Channel and Facebook Page linked in description to support
19. Horizontal Analysis
• Compares two periods
• Need comparative P&L
• Simplest approach
• Shows the absolute change in dollars
between two periods
• Shows percentage change
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Channel and Facebook Page linked in description to support
20. Vertical
Analysis
• Often referred to as common size
analysis
• Calculating the % of individual revenue
to total Revenue
• When completed the total Revenue
would equal 100%
• Expenses are also analyzed with
reference to total Revenue
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
21. Ratio Analysis
Assist in measuring the
effectiveness of how the
business is being operated
Examples for Room
Division
•Mix of Sales
•Average Room Rate
•Revenue Per Available
Room
For other
departments
•Average Food Service
Check
•Food Cost Percentage
•Beverage Cost Percentage
•Labor Cost Percentage
•Revenue Per Seat Available
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
22. Ratio Analysis –
Things to Remember
Limitations
• Do Not Resolve Problems
• Only Indicate That There May Be a
Problem
• Uses Historical Data - May Not Tell
the Whole Story
• There are no “rules of thumb” that
apply to interpretation of ratios
Things to remeber
• Comparisons Must Be From Related
Numbers
• Most Useful When Compared to a
Standard
• When Comparing to Other
Businesses - Must Be Comparable
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Channel and Facebook Page linked in description to support
23. Operating and Marketing Reports
Copyright - Excel Finance Academy Follow our YouTube Channel and Facebook Page linked in description to support
Revenue by
Business Source /
Distribution
Channels
Nationality
Breakdown.. Why
its important
Booking Lead
Period
Booking pace
Competitors (Rev
Par) (Market
Benchmark Report)
Upselling &
Upgrades
24. Revenue by Business Source /
Distribution Channels
Copyright - Excel Finance Academy Follow our YouTube Channel and Facebook Page
linked in description to support
• Direct Bookings & Enquiries
• Online Travel Agents
• Offline Travel Agents
• Contracted Companies
• Own Website Bookings
• Regional Sales Offices or Representation
companies
What
are
business
sources
25. Guest Nationality
Know your guests
guests to customise
offerings based on
individual
preference
01
Cultural differences
& spending habits
based on nationality
and working profile
02
Understand reasons
for increase /
decrease in business
and where to
promote based on
economic and
political
circumstances
03
is this geographical
profile of hotel
fixed?
04
To understand if
you are dependent
on one market and
make contingency
plans
05
26. Booking Lead Period and Pace
Lead period means how advance the
booking is generally made
• Usually important to understand
when to promote certain
businesses and when guests make
decisions of purchase
• Each segment, geography has
different lead periods due to
nature & purpose of business
Booking pace means how much
business is being booked for this
month of next months
• Useful only when compared with
other periods to ascertain if
booking pace has slowed down or
improved to yield / maximize
business
28. Upselling /
Upgrading
• Guest pay for one room type but stay in another room
type
• Upselling is paid
• Upgrade is free due to many possible reasons
• Upselling is revenue maximization opportunity
• Upgrade is considered as value add service, usually
offered to convert potential sales into business.
• Upgrades should be controlled though paid and stay
statistics
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29. Rooms
Division
Expenses –
Labor Cost
• Management & Non-Management Salary
• Breakdown by Department
• Service Charge treatment
• Contract & Casual Labour
• Bonus & Inventive
• Payroll Taxes
• Supplemental Pay
• Employee Benefits
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Channel and Facebook Page linked in description to support
30. Rooms Division
Expenses – Labor Cost
Management & Non Management
Management
Directors
Asst Directors
Managers
Non- Management
Supervisors
Associates
Why do we
segregate
like this?
What are the
factors to
remember
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
31. Rooms Division
Expenses – Labor Cost
Segregation by Department on Non Management
Non- Management
Front Office
Guest Services
Housekeeping Managers
Non- Management
Laundry
Reservations
Transportation
Complimentary F&B
Why do we
segregate
like this?
What are the
factors to
remember
Copyright - Excel Finance Academy Follow our YouTube
Channel and Facebook Page linked in description to support
32. Rooms
Division
Expenses –
Labor Cost
Service
Charge
Distribution -
Treatment
What is service charge?
What are different
accounting treatments for
collection and distribution
of service charge
100% distribution vs
partial distribution
Compulsion vs voluntary
payment
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33. Contract &
Casual Labour
Bonus &
Incentives
Upselling
incentive
Reservation
incentive
Annual bonus
provisions
Payroll Related
Expenses
Payroll Tax
Employee
Benefits
Meal Allowance
Accommodation
Travelling /
Ferry
Social Security
Benefits
Rooms Division
Expenses – Labor Cost Other Components
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34. Labour Cost Analysis
What is labour cost ? Fixed, Variable, Semi Variable
Productivity Reports
• Customer Served per staff
• Arrival (Checkin/Checkout)
• Rooms Cleaned
• Occupied rooms handled by concierge
Zero Base Manning
35. Rooms
Division
Expenses –
Other
Departmental
Costs
• Category of Line Items of Expenses
• Nature – Variable & Fixed
• Internal Charge / External Spending
• Most Common Expenses definitions
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36. Category of other Room Division expenses
Consumed by Guests
•Complimentary Food and
Beverage
•Complimentary In-
Room/Media
Entertainment
•Complimentary Services
and Gifts
•Guest Relocation
•Guest Supplies
•Guest Transportation
Used in Direct Service of
Guests
•Cleaning Supplies
•Public Area
•Guest Rooms
•Contract Services
•Decorations.
•Laundry and Dry Cleaning
•Linen
•Operating Supplies
•Travel—Meals and
Entertainment
•Travel—Other
•Uniform Costs
•Uniform Laundry
Administrative &
Marketing
•Commissions
•Commissions and Fees—
Group
•Dues and Subscriptions
•Entertainment—In-House
•Equipment Rental
•Licenses and Permits
•Reservations
•Royalty Fees
•Training
•Postage and Overnight
Delivery Charges
•Printing and Stationery
•Miscellaneous
Corporate
•Cluster Services
•Corporate Office
Reimbursables
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37. Room Department Expenses - Guest
Consumed by Guests Nature Factor
Complimentary Food and Beverage Variable Guest Count
Complimentary In-Room/Media Entertainment Fixed
Complimentary Services and Gifts Variable Guest Count
Guest Relocation Variable Guest Count
Guest Supplies Variable Guest Count
Guest Transportation Variable Guest Count
Corporate Nature Factor
Cluster Services Fixed
Corporate Office Reimbursables Fixed
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38. Room
Department
Expenses –
Used Directly
to provide
departmental
services
Used in Direct Service of Guests Nature Factor
Cleaning Supplies
Semi
Variable Guest Count
- Public Area Fixed
- Guest Rooms Variable Occupied RN
Contract Services Fixed
Decorations Fixed
Laundry and Dry Cleaning Variable Occupied RN
Linen Fixed
Operating Supplies Fixed
Travel—Meals and Entertainment Fixed
Travel—Other Fixed
Uniform Costs Fixed
Uniform Laundry Fixed
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39. Room
Department
Expenses –
Used Directly
to provide
departmental
services
Administrative & Marketing Nature Factor
Commissions Variable Revenue
Commissions and Fees—Group Variable Revenue
Dues and Subscriptions Fixed
Entertainment—In-House None
Equipment Rental None
Licenses and Permits Fixed
Reservations Variable Revenue
Royalty Fees Variable Revenue
Training None
Postage and Overnight Delivery
Charges None
Printing and Stationery Variable RNs
Miscellaneous None
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40. Room Expenses – Cross Departmental
expenses
Expenses Based usually are cross
charged from other departments in
hotel
• Complimentary Food and
Beverage
• Complimentary Services and Gifts
• Decorations
• Laundry and Dry Cleaning
• Uniform Laundry
What is the concern?
• Allocation method and share in
overall expenses due to
fluctuations in business
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41. Expenses Control Reports
• List of items used in
operations with Qty and
Price
• Compare with previous
period quantity
• Compare ratio of
consumption in relation with
occupied room nights
Inventory
Management
Reports
• Control Linens and other
operating equipments
• Timely replace damaged
items to ensure it does not
impact P&L in one month
Operating
Equipment
Reports
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42. Room Division Profit & Loss Analysis - Steps
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Export into
Excel
Calculate the
variance
columns if
not already
Check GOP
flowthrough
Ascertain the
variance in
overall revenue
(favourable or
unfavourable)
If overall Revenue
variance is
negative
• Identify all individual
segments which are
negative
• Identify all expenses
with % lower than
revenue variance
(logic is expenses
should be controlled
if revenue drops)
• Get the details of
such expenses and
see what are reasons
If overall revenue
variance is
positive
• Check is there any
segment is showing
negative variance? If
yes is the average rate
of that segment is
lower or higher then
hotel (logic is hotel
should not loose
higher yield business
for low yield business
unless overall
revenue growth can
generate more profit)
• Check if any expense
variance is higher
than revenue
increase
43. Step 1 -3
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44. Step-4-6
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45. Cost
Management
Ideas
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• Productivity Reports to schedule the leaves
• Control the Overtime
• Control Casual & Contract labour
• Automate processes
• Get Help from other departments
Labour cost
• Inhouse Production
• Replace imported items with local items
• Control Spoilage / spillage & cut waste
• No Over-ordering
Other expenses
46. Thank you so Much
• Questions please post to Q&A sessions
• Did I missed any topic? Please post in Q&A
Session
• Please Review the course.
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