The document discusses the transformative changes in higher education driven by the pandemic, digital adoption, and new business models, moving beyond traditional classroom digitization. It highlights ongoing trends in online program management (OPM), including revenue models and regulatory interests. The author emphasizes the importance of innovation diffusion in educational systems.

1. Changes Aren’t
Permanent, But
Change Is:
The growth and implications of
digital education
October 18, 2021
http://bit.ly/deachill21
Phil Hill (@PhilOnEdTech)

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3. We are in the midst of an inflection
point in higher education driven by
mainstream adoption, the
pandemic, new business models,
and a move beyond the
digitization of traditional
classroom.
3

4. We are in the midst of an inflection
point in higher education driven by
mainstream adoption, the
pandemic, new business models,
and a move beyond the
digitization of traditional
classroom.
4

5. Photo Credit: www.mummymummymum.com 5

6. Photo Credit: http://www.youtube.com/user/mtmuzic 6

7. Everett Rogers: diffusion is the
process by which an innovation
is communicated over time
among the participants in a
social system
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12. Source: Every Learner Everywhere / Tyton Partners Time For Class Survey Series
https://www.everylearnereverywhere.org/resources/time-for-class-covid-19-edition-part-3/

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19. OPM Primary Services
• Marketing & Recruitment & Market Research (but
not admissions)
• Course & Curriculum Design (but in vast majority of
cases, not the instruction)
• Student Support Services (Call center / help desk,
retention services, degree pathway, etc)
• Technology infrastructure & Analytics (most are now
LMS agnostic, different than the past)

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22. Trends – OPM’s
Revenue
Sharing
Fee for Service
& Other
Fiscal Models
Abuses
Regulations

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24. Federal Regulatory Interest
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25. Source: https://vimeo.com/79954057 25

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• Source:
https://edservices.wiley.com/
voice-of-the-online-learner-
2021/

28. Source: https://www.youtube.com/watch?v=fxZ4YVw2_NI 28

29. Source: https://www.youtube.com/watch?v=sSLbTwNCa48 29

30. phil@mindwires.com
@PhilOnEdTech
philonedtech.com
mindwires.com