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Making Twitter  Work for the  CA HHSNetwork Using Twitter to Make Social Change *  Lifetime guarantee included
Dan Cohen, Principal Full Court Press Communications [email_address] 510-271-0640 @dcstpaul / @FullCourtPress
Today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us  Let’s Share: How am I currently advocating? Who are my key audiences? What do I want them to do?
HHS Network CA --- Twitter for Us
Failure IS an Option www.youtube.com/watch?v=-Vo4M4u5Boc HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us  Only YOU can find what works for you & your organization
HHS Network CA --- Twitter for Us  HELP is out there – tons of it BethKanter.org
We can all do this! Take one step… ,[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
Congratulations!   You now own your own network & newspaper
But before we start…Be Strategic ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Photo source: http://www.socialmediaexaminer.com/21-creative-ways-to-increase-your-facebook-fanbase/ HHS Network CA --- Twitter for Us
Take me to the Social Web: Beth Kanter, Beth’s Blog What is your burning question about Twitter? Write it in 140 characters or less. http://beth.typepad.com/beths_blog/files/morning_icebreaker.pdf HHS Network CA --- Twitter for Us  Another option:  Open twitter.com & just start typing
What is twitter HHS Network CA --- Twitter for Us
What is twitter ,[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us
Twitter Basics ,[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
Why Twitter? HHS Network CA --- Twitter for Us
What is a Tweet? BANAL HHS Network CA --- Twitter for Us
What is a Tweet? Head’s Up! HHS Network CA --- Twitter for Us
What is a Tweet? Look at Me! I’m a part of this! HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us
Begin at the Beginning – Twitter.com ,[object Object],[object Object],[object Object],[object Object],[object Object],http://socialmedia-listening.wikispaces.com/Project+1 HHS Network CA --- Twitter for Us
Step One - Listen ,[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from http://www.readwriteweb.com/archives/5_simple_twitter_listening_tips_every_marketer.php HHS Network CA --- Twitter for Us
Listening Options HHS Network CA --- Twitter for Us
Looking is Listening… HHS Network CA --- Twitter for Us
Listening Options – Watching the River Flow HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us  Listening Options – Watching what one person says…and finds important
Listening by Referral ,[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
Access Lists of Others ,[object Object],[object Object],HHS Network CA --- Twitter for Us
Listen… Search a “hashtag” HHS Network CA --- Twitter for Us
What   have you learned by listening? ,[object Object],[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us  Now What? For some – the scariest screen on earth…
What Makes a Story? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Author’s Note:  These next three slides come from Media 101 presentation by FCP – but are instructive for us HHS Network CA --- Twitter for Us
What Makes a Story? ,[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
What Makes a Story? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
So – what do you have to say? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us  Adapted from http://www.horsepigcow.com/2008/04/tweeting-for-companies-101/
Fear-free Tweeting ,[object Object],[object Object],HHS Network CA --- Twitter for Us
Step Two – Take the Plunge ,[object Object],[object Object],HHS Network CA --- Twitter for Us  /
Step Two – Take the Plunge ,[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us  Step Two – Take the Plunge
So… Write it in 140 characters or less. http://beth.typepad.com/beths_blog/files/morning_icebreaker.pdf HHS Network CA --- Twitter for Us
What do we do next? Twitter for Us – Part II  Listening Tools & Collaboration
Did Twitter feel like this to anyone?  HHS Network CA --- Twitter for Us
But with all this data flowing by… ,[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
TweetDeck hootsuite HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us
Type 140 here HHS Network CA --- Twitter for Us
Twitter – on hootsuite HHS Network CA --- Twitter for Us  A  mention… A  message…
Twitter – on hootsuite A twitter list… A search term… HHS Network CA --- Twitter for Us  A Scheduler
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
How do we work together? HHS Network CA --- Twitter for Us
MAKE IT EASY HHS Network CA --- Twitter for Us
MAKE IT EASY HHS Network CA --- Twitter for Us  @HHSNetworkCA  - Let California Vote Sample Tweets:   #JerryBrown  signed the cuts. Now it’s time to stand up for Democracy and  #LetCAVote  on these modest  #cabudget   revenues!   We paid our fair share in  #cabudget  cuts!  #LetCAVote  on  #Jerry Brown  revenues and invest in California’s future! Californians deserve the opportunity to have a say in their future. We accepted $12 bill in  #cabudget  cuts –  #LetCAVote  NOW!   If opponents think voters will reject these  #cabudget  revenue proposals, then what harm could come by putting them to a vote?  #LetCAVote   We will not accept $12 billion in  #cabudget  cuts WITHOUT the opportunity to vote on  #JerryBrown  revenue package.  #cabudget  cuts = lost jobs, hungry children & out-of-work families.  #LetCAVote  on  #JerryBrown  revenues NOW!    Californians accepted life-threatening  #cabudget  cuts. Now it’s time to let constituents have a say and  #LetCaVote  on the modest revenues.    Californians have suffered $16 billion in HHS  #cabudget  cuts over the last 3 yrs. Time to make smart investments with revenues.  #LetCAVote     Haven’t the most vulnerable Californians suffered enough? It’s time to  #LetCAVote  and put  #cabudget  revenues to the voters!   Californians deserve the chance to weigh in on their own future.  #LetCAVote  on the Governor’s modest  #cabudget  revenues!
JUST ADD IT IN… HHS Network CA --- Twitter for Us
Here’s the Talking Points… HHS Network CA --- Twitter for Us
Now, Take it to Facebook… HHS Network CA --- Twitter for Us
Now, Take it to Twitter… HHS Network CA --- Twitter for Us
Some next steps for us… ,[object Object],[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
Some next steps for you… ,[object Object],[object Object],[object Object],HHS Network CA --- Twitter for Us
Your Homework HHS Network CA --- Twitter for Us  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Dan Cohen, Principal Full Court Press Communications [email_address] 510-465-8294 @dcstpaul / @FullCourtPress
Social Media Efforts  Peer Learning
My E-Patient Twitter Success Story When I arrived at the Mayo Clinic in Rochester, Minnesota a few weeks ago, I was asked: "Who referred you to us?" My answer was …"Twitter." Twitter leads to diagnosis and treatment: The Story of Erin Turner HHS Network CA --- Twitter for Us
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Twitter leads to diagnosis and treatment  The Story of Erin Turner Dr. Richard Berger HHS Network CA --- Twitter for Us
New Media Success HHS Network CA --- Twitter for Us  http://www.youtube.com/watch?v=1tWmfRSGoMc
RESULTS: Hospital Helps Someone, gets GREAT PR, demonstrates leadership  & experience HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us  “ It Gets Better” – Putting the tools to work Candor Timeliness Ease of access
LIST BUILDING
Story Telling HHS Network CA --- Twitter for Us
My California Story.org Story Telling HHS Network CA --- Twitter for Us
Using Video – Educating (through humor) www.youtube.com/watch?v=ZHRC30ZWGHA HHS Network CA --- Twitter for Us  Microtargeting a community
Building your Broadcast Network  - Advocacy Lobby Day 2010 A Tree Falls & Everyone Hears HHS Network CA --- Twitter for Us
Building your Broadcast Network  - Education HHS Network CA --- Twitter for Us
Try Something New on Lots of Platforms for Fundraising HHS Network CA --- Twitter for Us
New Ways To Engage & Build Teams / Community HHS Network CA --- Twitter for Us
Twitter Celebrity Website Payoff HHS Network CA --- Twitter for Us
Piece by Piece…. HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us
HHS Network CA --- Twitter for Us
Dan Cohen, Principal Full Court Press Communications [email_address] 510-271-0640 @dcstpaul / @FullCourtPress

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HHSNetworkCA --- Twitter for US

  • 1. Making Twitter Work for the CA HHSNetwork Using Twitter to Make Social Change * Lifetime guarantee included
  • 2. Dan Cohen, Principal Full Court Press Communications [email_address] 510-271-0640 @dcstpaul / @FullCourtPress
  • 3.
  • 4. HHS Network CA --- Twitter for Us Let’s Share: How am I currently advocating? Who are my key audiences? What do I want them to do?
  • 5. HHS Network CA --- Twitter for Us
  • 6. Failure IS an Option www.youtube.com/watch?v=-Vo4M4u5Boc HHS Network CA --- Twitter for Us
  • 7. HHS Network CA --- Twitter for Us Only YOU can find what works for you & your organization
  • 8. HHS Network CA --- Twitter for Us HELP is out there – tons of it BethKanter.org
  • 9.
  • 10. Congratulations! You now own your own network & newspaper
  • 11.
  • 12. Take me to the Social Web: Beth Kanter, Beth’s Blog What is your burning question about Twitter? Write it in 140 characters or less. http://beth.typepad.com/beths_blog/files/morning_icebreaker.pdf HHS Network CA --- Twitter for Us Another option: Open twitter.com & just start typing
  • 13. What is twitter HHS Network CA --- Twitter for Us
  • 14.
  • 15. HHS Network CA --- Twitter for Us
  • 16.
  • 17. Why Twitter? HHS Network CA --- Twitter for Us
  • 18. What is a Tweet? BANAL HHS Network CA --- Twitter for Us
  • 19. What is a Tweet? Head’s Up! HHS Network CA --- Twitter for Us
  • 20. What is a Tweet? Look at Me! I’m a part of this! HHS Network CA --- Twitter for Us
  • 21. HHS Network CA --- Twitter for Us
  • 22.
  • 23.
  • 24. Listening Options HHS Network CA --- Twitter for Us
  • 25. Looking is Listening… HHS Network CA --- Twitter for Us
  • 26. Listening Options – Watching the River Flow HHS Network CA --- Twitter for Us
  • 27. HHS Network CA --- Twitter for Us Listening Options – Watching what one person says…and finds important
  • 28.
  • 29.
  • 30. Listen… Search a “hashtag” HHS Network CA --- Twitter for Us
  • 31.
  • 32. HHS Network CA --- Twitter for Us Now What? For some – the scariest screen on earth…
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. So… Write it in 140 characters or less. http://beth.typepad.com/beths_blog/files/morning_icebreaker.pdf HHS Network CA --- Twitter for Us
  • 41. What do we do next? Twitter for Us – Part II Listening Tools & Collaboration
  • 42. Did Twitter feel like this to anyone? HHS Network CA --- Twitter for Us
  • 43.
  • 44. TweetDeck hootsuite HHS Network CA --- Twitter for Us
  • 45. HHS Network CA --- Twitter for Us
  • 46. Type 140 here HHS Network CA --- Twitter for Us
  • 47. Twitter – on hootsuite HHS Network CA --- Twitter for Us A mention… A message…
  • 48. Twitter – on hootsuite A twitter list… A search term… HHS Network CA --- Twitter for Us A Scheduler
  • 49.
  • 50. How do we work together? HHS Network CA --- Twitter for Us
  • 51. MAKE IT EASY HHS Network CA --- Twitter for Us
  • 52. MAKE IT EASY HHS Network CA --- Twitter for Us @HHSNetworkCA - Let California Vote Sample Tweets:   #JerryBrown signed the cuts. Now it’s time to stand up for Democracy and #LetCAVote on these modest #cabudget revenues!   We paid our fair share in #cabudget cuts! #LetCAVote on #Jerry Brown revenues and invest in California’s future! Californians deserve the opportunity to have a say in their future. We accepted $12 bill in #cabudget cuts – #LetCAVote NOW!   If opponents think voters will reject these #cabudget revenue proposals, then what harm could come by putting them to a vote? #LetCAVote   We will not accept $12 billion in #cabudget cuts WITHOUT the opportunity to vote on #JerryBrown revenue package. #cabudget cuts = lost jobs, hungry children & out-of-work families. #LetCAVote on #JerryBrown revenues NOW!   Californians accepted life-threatening #cabudget cuts. Now it’s time to let constituents have a say and #LetCaVote on the modest revenues.   Californians have suffered $16 billion in HHS #cabudget cuts over the last 3 yrs. Time to make smart investments with revenues. #LetCAVote   Haven’t the most vulnerable Californians suffered enough? It’s time to #LetCAVote and put #cabudget revenues to the voters!   Californians deserve the chance to weigh in on their own future. #LetCAVote on the Governor’s modest #cabudget revenues!
  • 53. JUST ADD IT IN… HHS Network CA --- Twitter for Us
  • 54. Here’s the Talking Points… HHS Network CA --- Twitter for Us
  • 55. Now, Take it to Facebook… HHS Network CA --- Twitter for Us
  • 56. Now, Take it to Twitter… HHS Network CA --- Twitter for Us
  • 57.
  • 58.
  • 59.
  • 60. Dan Cohen, Principal Full Court Press Communications [email_address] 510-465-8294 @dcstpaul / @FullCourtPress
  • 61. Social Media Efforts Peer Learning
  • 62. My E-Patient Twitter Success Story When I arrived at the Mayo Clinic in Rochester, Minnesota a few weeks ago, I was asked: "Who referred you to us?" My answer was …"Twitter." Twitter leads to diagnosis and treatment: The Story of Erin Turner HHS Network CA --- Twitter for Us
  • 63.
  • 64. New Media Success HHS Network CA --- Twitter for Us http://www.youtube.com/watch?v=1tWmfRSGoMc
  • 65. RESULTS: Hospital Helps Someone, gets GREAT PR, demonstrates leadership & experience HHS Network CA --- Twitter for Us
  • 66. HHS Network CA --- Twitter for Us “ It Gets Better” – Putting the tools to work Candor Timeliness Ease of access
  • 68. Story Telling HHS Network CA --- Twitter for Us
  • 69. My California Story.org Story Telling HHS Network CA --- Twitter for Us
  • 70. Using Video – Educating (through humor) www.youtube.com/watch?v=ZHRC30ZWGHA HHS Network CA --- Twitter for Us Microtargeting a community
  • 71. Building your Broadcast Network - Advocacy Lobby Day 2010 A Tree Falls & Everyone Hears HHS Network CA --- Twitter for Us
  • 72. Building your Broadcast Network - Education HHS Network CA --- Twitter for Us
  • 73. Try Something New on Lots of Platforms for Fundraising HHS Network CA --- Twitter for Us
  • 74. New Ways To Engage & Build Teams / Community HHS Network CA --- Twitter for Us
  • 75. Twitter Celebrity Website Payoff HHS Network CA --- Twitter for Us
  • 76. Piece by Piece…. HHS Network CA --- Twitter for Us
  • 77. HHS Network CA --- Twitter for Us
  • 78. HHS Network CA --- Twitter for Us
  • 79. HHS Network CA --- Twitter for Us
  • 80. Dan Cohen, Principal Full Court Press Communications [email_address] 510-271-0640 @dcstpaul / @FullCourtPress