This document provides a summary of Hamed Samir gharzedin's resume. It includes his education background in business management and law, as well as his work experience as a floor manager, operator manager, French speaker and consultant, and office manager. It lists his personal details, key skills which include critical thinking, communication, and problem solving, and references.

1. Hamed Samir gharzedin
Management and Legal consultant
Beirut- Lebanon
+9613404722-81786129
Hamedgharzedin@gmail.com
EDUCATION
Start/End Date Lebanese German university 2008-2012
Business Management
Start/End Date Lebanese University 2012 till present
Faculty of law and political science
Work Experience
1- Al-Rami hotel-Falougha 2010 - 2012
Floor manager,
 Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe,
secure, and legal work environment; developing personal growth opportunities.
 Accomplishes staff results by communicating job expectations; planning, monitoring, and
appraising job results; coaching, counseling, and disciplining employees; developing,
coordinating, and enforcing systems, policies, procedures, and productivity standards.
 Establishes strategic goals by gathering pertinent business, financial, service, and operations
information; identifying and evaluating trends and options; choosing a course of action;
defining objectives; evaluating outcomes.
 Accomplishes financial objectives by forecasting requirements; preparing an annual budget;
scheduling expenditures; analyzing variances; initiating corrective actions.
 Maintains quality service by enforcing quality and customer service standards; analyzing and
resolving quality and customer service problems; identifying trends; recommending system
improvements.
 Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; benchmarking state-of-
the-art practices; participating in professional societies.
 Contributes to team effort by accomplishing related results as needed.

2. 2- Michael Restaurant-Sahel Alma highway 2012 - 2013
Operator Manager,
 Improve the operational systems, processes and policies in support of organizations mission --
specifically, support better management reporting, information flow and management, business
process and organizational planning.
 Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance),
through improvements to each function as well as coordination and communication between
support and business functions.
 Play a significant role in long-term planning, including an initiative geared toward operational
excellence.
 Oversee overall financial management, planning, systems and controls.
 Management of agency budget in coordination with the Executive Director.
 Development of individual program budgets
 Invoicing to funding sources, including calculation of completed units of service.
 Payroll management, including tabulation of accrued employee benefits.
 Disbursement of checks for agency expenses.
 Organization of fiscal documents.
 Regular meetings with Executive Director around fiscal planning.
 Supervise and coach office manager on a weekly basis.
3 - LIBACOM OFFSHORE – Tayyouneh-Kalotte Center 2013 - 2014
French Speaker & Consultant For Swiss Clients,
 Winback unsatisfied & upset clients
 Re-contracting and handling customer’s problems.
4 - Hussein Sinan Law Firm – Sin El-Fil 2014 – till present
Office Manager & Legal Consultancy,
PERSONAL DATA
DATE OF BIRTH:
 25/4/1989
PLACE OF BIRTH
 Ras El- Maten
LANGUAGES
 English - French - Arabic
MARITAL STATUS
 Single

3. KEY SKILLS AND COMPETENCIES
• Critical thinking, decision-making and problem solving skills.
• Planning and organizing.
• Excellence Personal Communication skills.
• Project management skills: Influencing, leading, negotiating and delegating abilities.
• Conflict resolution.
• Adaptability.
• Tolerant to stressed situations.
• Strong communication skills
• Problem analysis and problem solving
• Organizational skills and customer service orientation
• Adaptability and ability to work under pressure
• Initiator
(Microsoft Office, adobe flash)
References
Louis Al-Rami (owner of Al-Rami Hotel): 03215937
Tony Al-Basha ( owner of Michel Restaurant ): 71795295
Rasha Mahfouz ( Hr. & Partner at LEBACOM ): 71357122