SlideShare a Scribd company logo
Welcome to
Atlantic BT




              1
Growth
Patterns:
Building a foundation
for expansion

 Driving, or being driven, to grow in order to meet demand.

                                                              2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
2011
We Now Have 50 Employees
  Open hiring positions for another 5 (10%)
We Have 2 New Dedicated Teams
  Copywriting
  Quality Assurance
Expanded Our Management Team to Accommodate
  Production Manager
  Sales Director
  HR/Recruiting Manager
  Software Dev Manager


                                              18
pattern: The Bottleneck




                          19
pattern: S&M / Ying & yang




                             20
pattern: Chicken & the egg




                             21
pattern: feed the beast




                          22
It’s a numbers game
Itʼs risky... You have to consider the numbers.
How will you meter the pace of your growth?
Growth has impact across an organization
   Ripple Effect
Growth can be contained:
   Rate Changes
   Firing Clients
   Turning Down New Business
Growth should be deterministic
   Is it taking you where you want to go?


                                                  23
Design that
scales


   Methods and best practices to grow gracefully.

                                                24
I am Eileen Allen
Super Mom, Photographer, Designer
& Creative Director @ AtlanticBT




                                    @eileenallen
                                                   25
26
Drink the kool aid
Process... Weʼre talking about process?! (Allen Iversonʼs voice)
You have to buy into your process, but donʼt let it handcuff you.

    BRIEF      research      ideas     solution     production     product




                                                                             27
the setup
The days of starting your project on a blank Photoshop canvas are
done. It requires too much wasted time and energy.




                     BRIEF    research   ideas




                                                                    28
Our creative arsenal
Whether you are a team of one, a small shop looking to expand, or a
massive force, you can benefit from thorough planning.
   Client Brief / Worksheet
   Creative Brief
   Idea Brief
   Co-Design
   Styleboard


This collection of “setup” methods is meant to help us do one thing...
Think Before We Do.



                                                                         29
Client Brief
This is usually the first interaction a client has with our design team.
   It allows clients to share their hopes and dreams.
   The worksheet is meant to help clients self-evaluate, organize
   their thoughts, and share their preferences.




                                           


                                                                          30
Example Question
How involved do you want to be in the design process of your site?
   I trust your expertise and leave the design decisions up to you.
   I would like to have a say in the design of my site.
   I know exactly what I want and would like you to follow my
   instructions.




                                     Visit Atlantic BTʼs Actual Worksheet http://www.atlanticbt.com/client-worksheet.php


                                                                                                                           31
creative brief
This is NOT your grandmaʼs brief. Instead, we ask a series of five
questions during the client kick off meeting.




                                                                    32
creative brief
 Define purpose. Why do you feel like you need a site?
 Define sales process. How do you communicate who you are to
 clients?
 Define the users. Who is the site for?
 Define the end user goal (for each class if more than one). What
 is the desired action?
 Define the look and feel. Confirmation of client brief (theme,
 colourway, risk factor)




                                                                   33
idea brief
“An idea brief is a sentence, or
two, that sums up the project and
frames it as a problem statement.
A question that needs an answer.”
                   - Mark Boulton




                                    Source http://www.alistapart.com/articles/savingthespark/


                                                                                                34
idea brief
Actual examples of our previous brief briefs include:
   This client needs to distinguish themselves from the competition
   by making a complex process easy for customers to understand.
   This client needs the site to reflect the innovation in their
   technology, communicate how they are ahead of the curve in their
   industry, and highlight their credibility.
   This client needs a site design that better reflects their reputation
   and attract high-end clientele.




                                                                          35
co-design
Co-Design is a brainstorming session where the project team
collaborates and share their perspective on the common goals.
   Use the idea brief to springboard into the co-design workshop.


Co-Design can happen:
   You and a client
   You and another designer
   You and UX
   You and UX and marketing and PM
   You and all of the above

                                          The concept was adopted from Leah Buley, formerly of Adaptive Path.


                                                                                                                36
co-design
The benefits of co-design sessions
include:
   No one comes in empty
   handed.
   Helps to prioritize elements
   and features.
   We identify/solve the layout
   through ideation.
   Everyone has a voice, because
   all ideas are good ideas.
   Bada-bing: Wireframe!



                                    37
style board
Itʼs like if a style guide and a mood board had a baby!
Have you ever had a client:
   Be surprised by your design choices?
   Ever point out that you used the wrong kind of camo for the
   background of their military equipment catalog site?


To prevent these surprises and potentially embarrassing mistakes,
we start with style boards to help the client visualize our direction
before we begin designing.




                                                                        38
39
40
style board
The key benefits of a style board include:
   Eliminates surprises.
   Designers are better prepared.
   Avoids designing in a vacuum.




                                            41
sharing is caring




                    42
Development
Fundamentals


      Adventures in abnormal growth.

                                   43
I am daryl hemeon
Pipe Smoking Systems Astronaut &
Manager of Programmers at
AtlanticBT


  Developer for 12+ Years
  Mostly .Net
  Previously a Systems Consultant
  at Unum
  Favorite Droid App =
  RadioParadise



                                    @darylhemeon
                                                   44
BOOM!
Our development team has almost doubled in size
within the last two years.
  More Employees
  More Clients
  More Code
  More Bugs
  More Site Launches




                                                  45
you can look back
In order to sustain growth, you must
excel at the fundamentals.
   The Joel Test
   Fail Fast & Furious
   The Light is Green (Unit Testing)
   Low-Spark High Heeled
   Impersonation
   Diagnose like House MD
   Don't Listen to the Astronauts




                                       46
The Joel Test
 Do you use source control? Yes.
 Can you make a build in one step? Not Completely.
 Do you make daily builds? Working on it.
 Do you have a bug database? Yes.
 Do you fix bugs before you write new code? No.
 Do you have an up to date schedule? Yes.
 Do you have a spec? Sort of.
 Do programmers/designers have quiet working conditions? Yes, sometimes.
 Do you have the best tools money can buy? Yes.
 Do you have testers? Yes.
 Do new candidates write code during their interview? Yes.
 Do you do hallway usability testing? Yes.

                                                        Source http://www.joelonsoftware.com/articles/


                                                                                                         47
Fail Fast Part Uno



public static void ValidateObjectParameterNotNull(object parameter,
     string parameterName)
{
   throw new ArguementNullException(string.Format("{0} cannot be null.",
parameterName));
}




                                                                           48
Fail Fast Part deux
"Failing fast doesn’t just save us money. The cold reality is that
people don’t like working on failing projects. When a project is failing,
people generally can smell it in the air. Employee engagement goes
down, turnover goes up, and things just generally get worse.
The best thing to do — for your people, for your company — is to
learn to fail, and create a culture that learns from failure."
                                                                   - Aaron Erickson




                                               Source http://www.informit.com/articles/article.aspx?p=1748768


                                                                                                                49
Test Driven Development Unit tests
"Test is a verb meaning 'to evaluate'. No software engineers release
even the tiniest change without testing, except the very confident and
the very sloppy...
Although you may test your changes, testing changes is not the
same has having tests."
                                                                                                             - Kent Beck




                     Read This Book Test Driven Development by Example http://books.google.com/books/about/Test_driven_development.html?


                                                                                                                                           50
Low-Fi Spark of High Heeled Impersonation

Admin functionality on your site...
Keep it Simple.
   Search for a User
   If (AppUser.IsInRole("Admin),
   Then Set a Cookie
   If Cookie Exists, Load User




                                            51
Diagnose like house
 Build a Diagnostics Page that
 is accessible by IT support so
 that they can help troubleshoot
 production issues.
 Dump your data as XML.
 Use built-in tracing features of
 Frameworks.




                                    52
Don’t Listen to the astronauts
What's Microsoft Live Mesh?
Hmm, let's see...
"Imagine all your devices—PCs, and soon Macs and mobile phones
—working together to give you anywhere access to the information
you care about."
Wait a minute. Something smells fishy here. Isn't that exactly what
Hailstorm was supposed to be?


                    I smell an architecture astronaut.




                                              Source http://www.joelonsoftware.com/items/2008/05/01.html

                                                                                                           53
Deep


     gh ts
    "
!
               by
         Daryl Hemeon



                        54
in closing...
Growth makes you look back at the fundamentals.
  Fail Fast
  Unit Testing
  User Impersonation
  Production Diagnostics
  Don't Listen to Astronauts
  Leaders Bring People Together




                                                  55
THank You




            56
photo credits
http://images2.fanpop.com/image/photos/8900000/Ying-yang-firefox-8967278-1600-1200.jpg

http://www.cartoonstock.com/directory/b/bottleneck.asp

http://jamieansweringtheunanswerable.blogspot.com/2010/08/first-question.html

http://icanhascheezburger.com/?s=chipmunk

http://designingfortheweb.co.uk/

http://manpacks.com/blog/wp-content/uploads/2011/01/underwear_icon-200x150.png

http://tinawatkins.files.wordpress.com/2010/09/care-bears.jpg

http://www.moviegoods.com/movie_poster/dont_look_back_1967.htm

http://lh5.ggpht.com/-4v21NrOytmQ/TGuOHqzzNaI/AAAAAAAAICM/3KH2Cpb2pcE/vin-diesel_fastfurious.jpg

http://en.wikipedia.org/wiki/File:Traffic_-_The_Low_Spark_of_High_Heeled_Boys.png

http://funver.com/images/stories/people/celebrities/dr.house/dr.house11.jpg

http://www.e-beautywallpaper.com/files/landscape24.jpg




                                                                                                   57

More Related Content

What's hot

Lean Design Thinking Crash Course
Lean Design Thinking Crash CourseLean Design Thinking Crash Course
Lean Design Thinking Crash Course
Reuven Cohen
 
The Design Sprint: A Fast Start to Creating Digital Products People Want
The Design Sprint: A Fast Start to Creating Digital Products People WantThe Design Sprint: A Fast Start to Creating Digital Products People Want
The Design Sprint: A Fast Start to Creating Digital Products People Want
dpdnyc
 
Design Sprint for Creative Teams
Design Sprint for Creative TeamsDesign Sprint for Creative Teams
Design Sprint for Creative Teams
Fresh Tilled Soil
 
Design Sprint
Design SprintDesign Sprint
Design Sprint
Marian Mota
 
Collaborative Sketching for UX - Razorfish 042115
Collaborative Sketching for UX - Razorfish 042115Collaborative Sketching for UX - Razorfish 042115
Collaborative Sketching for UX - Razorfish 042115
Robert Stribley
 
Lavanya Raja Presentation
Lavanya Raja PresentationLavanya Raja Presentation
Product Design Sprint
Product Design SprintProduct Design Sprint
Product Design Sprint
Baris Erkol
 
Manufacturing Company Business Strategy Drives IT Assessment Goals
Manufacturing Company Business Strategy Drives IT Assessment GoalsManufacturing Company Business Strategy Drives IT Assessment Goals
Manufacturing Company Business Strategy Drives IT Assessment GoalsCraig Bickel
 
Customer Development - What Strategic Planning can learn from Startups
Customer Development - What Strategic Planning can learn from StartupsCustomer Development - What Strategic Planning can learn from Startups
Customer Development - What Strategic Planning can learn from Startups
LHBS
 
Product Design Sprint
Product Design SprintProduct Design Sprint
Product Design Sprint
Faren faren
 
How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algo...
How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algo...How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algo...
How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algo...
J. M. Korhonen
 
Prototyping & Testing - Design Thinking Experience Day
Prototyping & Testing - Design Thinking Experience DayPrototyping & Testing - Design Thinking Experience Day
Prototyping & Testing - Design Thinking Experience Day
Jochen Guertler
 
Google’s 5-Day Design Sprint: Event 5 – VALIDATE (Customer Behavior/Prototyp...
Google’s 5-Day Design Sprint: Event 5 – VALIDATE  (Customer Behavior/Prototyp...Google’s 5-Day Design Sprint: Event 5 – VALIDATE  (Customer Behavior/Prototyp...
Google’s 5-Day Design Sprint: Event 5 – VALIDATE (Customer Behavior/Prototyp...
Rod King, Ph.D.
 
The Design Mind: Design Thinking Strategies for Facilitating Growth and Perfo...
The Design Mind: Design Thinking Strategies for Facilitating Growth and Perfo...The Design Mind: Design Thinking Strategies for Facilitating Growth and Perfo...
The Design Mind: Design Thinking Strategies for Facilitating Growth and Perfo...
Aggregage
 
Google Design Spint Fundamental Guide
Google Design Spint Fundamental GuideGoogle Design Spint Fundamental Guide
Google Design Spint Fundamental Guide
Frank Abrahams
 
How to Pitch Design Thinking @ Your Organization
How to Pitch Design Thinking @ Your OrganizationHow to Pitch Design Thinking @ Your Organization
How to Pitch Design Thinking @ Your OrganizationMoharyar Ali
 
Design sprint 2.0
Design sprint 2.0Design sprint 2.0
Design sprint 2.0
Colaborativismo
 
Design Thinking Bootcamp - General Assembly - Mike Biggs
Design Thinking Bootcamp - General Assembly - Mike BiggsDesign Thinking Bootcamp - General Assembly - Mike Biggs
Design Thinking Bootcamp - General Assembly - Mike Biggs
Mike Biggs GAICD
 
Designing with the Body: Learning to Physically Prototype
Designing with the Body: Learning to Physically PrototypeDesigning with the Body: Learning to Physically Prototype
Designing with the Body: Learning to Physically Prototype
David Sherwin
 

What's hot (20)

The+Lean+Design+Solution+2012 Copy
The+Lean+Design+Solution+2012   CopyThe+Lean+Design+Solution+2012   Copy
The+Lean+Design+Solution+2012 Copy
 
Lean Design Thinking Crash Course
Lean Design Thinking Crash CourseLean Design Thinking Crash Course
Lean Design Thinking Crash Course
 
The Design Sprint: A Fast Start to Creating Digital Products People Want
The Design Sprint: A Fast Start to Creating Digital Products People WantThe Design Sprint: A Fast Start to Creating Digital Products People Want
The Design Sprint: A Fast Start to Creating Digital Products People Want
 
Design Sprint for Creative Teams
Design Sprint for Creative TeamsDesign Sprint for Creative Teams
Design Sprint for Creative Teams
 
Design Sprint
Design SprintDesign Sprint
Design Sprint
 
Collaborative Sketching for UX - Razorfish 042115
Collaborative Sketching for UX - Razorfish 042115Collaborative Sketching for UX - Razorfish 042115
Collaborative Sketching for UX - Razorfish 042115
 
Lavanya Raja Presentation
Lavanya Raja PresentationLavanya Raja Presentation
Lavanya Raja Presentation
 
Product Design Sprint
Product Design SprintProduct Design Sprint
Product Design Sprint
 
Manufacturing Company Business Strategy Drives IT Assessment Goals
Manufacturing Company Business Strategy Drives IT Assessment GoalsManufacturing Company Business Strategy Drives IT Assessment Goals
Manufacturing Company Business Strategy Drives IT Assessment Goals
 
Customer Development - What Strategic Planning can learn from Startups
Customer Development - What Strategic Planning can learn from StartupsCustomer Development - What Strategic Planning can learn from Startups
Customer Development - What Strategic Planning can learn from Startups
 
Product Design Sprint
Product Design SprintProduct Design Sprint
Product Design Sprint
 
How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algo...
How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algo...How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algo...
How Design Thinking works, or: Design Thinking Unpacked: an evolutionary algo...
 
Prototyping & Testing - Design Thinking Experience Day
Prototyping & Testing - Design Thinking Experience DayPrototyping & Testing - Design Thinking Experience Day
Prototyping & Testing - Design Thinking Experience Day
 
Google’s 5-Day Design Sprint: Event 5 – VALIDATE (Customer Behavior/Prototyp...
Google’s 5-Day Design Sprint: Event 5 – VALIDATE  (Customer Behavior/Prototyp...Google’s 5-Day Design Sprint: Event 5 – VALIDATE  (Customer Behavior/Prototyp...
Google’s 5-Day Design Sprint: Event 5 – VALIDATE (Customer Behavior/Prototyp...
 
The Design Mind: Design Thinking Strategies for Facilitating Growth and Perfo...
The Design Mind: Design Thinking Strategies for Facilitating Growth and Perfo...The Design Mind: Design Thinking Strategies for Facilitating Growth and Perfo...
The Design Mind: Design Thinking Strategies for Facilitating Growth and Perfo...
 
Google Design Spint Fundamental Guide
Google Design Spint Fundamental GuideGoogle Design Spint Fundamental Guide
Google Design Spint Fundamental Guide
 
How to Pitch Design Thinking @ Your Organization
How to Pitch Design Thinking @ Your OrganizationHow to Pitch Design Thinking @ Your Organization
How to Pitch Design Thinking @ Your Organization
 
Design sprint 2.0
Design sprint 2.0Design sprint 2.0
Design sprint 2.0
 
Design Thinking Bootcamp - General Assembly - Mike Biggs
Design Thinking Bootcamp - General Assembly - Mike BiggsDesign Thinking Bootcamp - General Assembly - Mike Biggs
Design Thinking Bootcamp - General Assembly - Mike Biggs
 
Designing with the Body: Learning to Physically Prototype
Designing with the Body: Learning to Physically PrototypeDesigning with the Body: Learning to Physically Prototype
Designing with the Body: Learning to Physically Prototype
 

Viewers also liked

научный парк мгу
научный парк мгунаучный парк мгу
научный парк мгуivgeniya
 
для ит парка
для ит паркадля ит парка
для ит паркаivgeniya
 
Positive Practices in Farm Labor Management
Positive Practices in Farm Labor ManagementPositive Practices in Farm Labor Management
Positive Practices in Farm Labor Management
ElisaMendelsohn
 
Podcasting and vodcasting for sharing learning
Podcasting and vodcasting for sharing learningPodcasting and vodcasting for sharing learning
Podcasting and vodcasting for sharing learningalicemanning
 
Ten tools for the 1 to 1 classroom presentation
Ten tools for the 1 to 1 classroom presentationTen tools for the 1 to 1 classroom presentation
Ten tools for the 1 to 1 classroom presentationalicemanning
 
Ruminant Nutrition for Graziers
Ruminant Nutrition for GraziersRuminant Nutrition for Graziers
Ruminant Nutrition for Graziers
ElisaMendelsohn
 
Podcasting and vodcasting for sharing learning2
Podcasting and vodcasting for sharing learning2Podcasting and vodcasting for sharing learning2
Podcasting and vodcasting for sharing learning2alicemanning
 
Familia de Giselle Marchant
Familia de Giselle MarchantFamilia de Giselle Marchant
Familia de Giselle Marchant
Escuela membrillar
 
National Organic Program Compliance Checklist for Producers
National Organic Program Compliance Checklist for ProducersNational Organic Program Compliance Checklist for Producers
National Organic Program Compliance Checklist for Producers
ElisaMendelsohn
 
Azure by Salam Al-Khouja
Azure by Salam Al-KhoujaAzure by Salam Al-Khouja
Azure by Salam Al-Khouja
MSP@PSU
 
Very beautiful
Very beautifulVery beautiful
Very beautiful
loubnayacoubi
 
Pastures: Sustainable Management
Pastures: Sustainable ManagementPastures: Sustainable Management
Pastures: Sustainable Management
ElisaMendelsohn
 
Human rights education (Part 2)
Human rights education (Part 2)Human rights education (Part 2)
Human rights education (Part 2)Vafa R. Safarli
 
New trends in digital marketing
New trends in digital marketingNew trends in digital marketing
New trends in digital marketing
Omkareshwar Banore
 
Grain Processing: Adding Value to Farm Products
Grain Processing: Adding Value to Farm ProductsGrain Processing: Adding Value to Farm Products
Grain Processing: Adding Value to Farm Products
ElisaMendelsohn
 

Viewers also liked (20)

научный парк мгу
научный парк мгунаучный парк мгу
научный парк мгу
 
для ит парка
для ит паркадля ит парка
для ит парка
 
First check
First checkFirst check
First check
 
Positive Practices in Farm Labor Management
Positive Practices in Farm Labor ManagementPositive Practices in Farm Labor Management
Positive Practices in Farm Labor Management
 
Podcasting and vodcasting for sharing learning
Podcasting and vodcasting for sharing learningPodcasting and vodcasting for sharing learning
Podcasting and vodcasting for sharing learning
 
Ten tools for the 1 to 1 classroom presentation
Ten tools for the 1 to 1 classroom presentationTen tools for the 1 to 1 classroom presentation
Ten tools for the 1 to 1 classroom presentation
 
Ruminant Nutrition for Graziers
Ruminant Nutrition for GraziersRuminant Nutrition for Graziers
Ruminant Nutrition for Graziers
 
Podcasting and vodcasting for sharing learning2
Podcasting and vodcasting for sharing learning2Podcasting and vodcasting for sharing learning2
Podcasting and vodcasting for sharing learning2
 
Comunica
ComunicaComunica
Comunica
 
Familia de Giselle Marchant
Familia de Giselle MarchantFamilia de Giselle Marchant
Familia de Giselle Marchant
 
National Organic Program Compliance Checklist for Producers
National Organic Program Compliance Checklist for ProducersNational Organic Program Compliance Checklist for Producers
National Organic Program Compliance Checklist for Producers
 
Azure by Salam Al-Khouja
Azure by Salam Al-KhoujaAzure by Salam Al-Khouja
Azure by Salam Al-Khouja
 
Very beautiful
Very beautifulVery beautiful
Very beautiful
 
The game of life
The game of lifeThe game of life
The game of life
 
Pastures: Sustainable Management
Pastures: Sustainable ManagementPastures: Sustainable Management
Pastures: Sustainable Management
 
Logo
LogoLogo
Logo
 
Human rights education (Part 2)
Human rights education (Part 2)Human rights education (Part 2)
Human rights education (Part 2)
 
New trends in digital marketing
New trends in digital marketingNew trends in digital marketing
New trends in digital marketing
 
100510otzar
100510otzar100510otzar
100510otzar
 
Grain Processing: Adding Value to Farm Products
Grain Processing: Adding Value to Farm ProductsGrain Processing: Adding Value to Farm Products
Grain Processing: Adding Value to Farm Products
 

Similar to Growth Patterns: Building a foundation for expansion — Driving, or being driven, to grow in order to meet demand.

Design that Scales: Methods and best practices to grow gracefully
Design that Scales: Methods and best practices to grow gracefullyDesign that Scales: Methods and best practices to grow gracefully
Design that Scales: Methods and best practices to grow gracefully
Eileen Allen
 
How to build a startup
How to build a startupHow to build a startup
How to build a startup
Raomal Perera
 
Design Thinking (Workshop Guide)
Design Thinking (Workshop Guide)Design Thinking (Workshop Guide)
Design Thinking (Workshop Guide)
Operational Excellence Consulting
 
What is Product Management
What is Product ManagementWhat is Product Management
What is Product Management
Mind the Product
 
How Might We Get Engineers Involved in Discovery - Tim Simms
How Might We Get Engineers Involved in Discovery - Tim SimmsHow Might We Get Engineers Involved in Discovery - Tim Simms
How Might We Get Engineers Involved in Discovery - Tim Simms
UXDXConf
 
How to build a startup may 2017
How to build a startup   may 2017How to build a startup   may 2017
How to build a startup may 2017
Raomal Perera
 
What to do once you have an idea
What to do once you have an ideaWhat to do once you have an idea
What to do once you have an idea
Sergey Sundukovskiy
 
Intro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджераIntro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджера
Mark Opanasiuk
 
How to build a startup iCubed 2017
How to build a startup  iCubed 2017How to build a startup  iCubed 2017
How to build a startup iCubed 2017
Raomal Perera
 
Power of define, ideate power of prototyping
Power of define, ideate power of prototypingPower of define, ideate power of prototyping
Power of define, ideate power of prototyping
Wisnu Dewobroto
 
Steps to take before building an App (1)
Steps to take before building an App (1)Steps to take before building an App (1)
Steps to take before building an App (1)Mike Ojo
 
How to Build a Startup
How to Build a StartupHow to Build a Startup
How to Build a Startup
Raomal Perera
 
How to build a startup new frontiers 2017
How to build a startup  new frontiers 2017How to build a startup  new frontiers 2017
How to build a startup new frontiers 2017
Raomal Perera
 
Introduction to Design Thinking
Introduction to Design ThinkingIntroduction to Design Thinking
Introduction to Design Thinking
Operational Excellence Consulting
 
What can DesignOps do for you? by Carol Smith at TLMUX in Montreal
What can DesignOps do for you? by Carol Smith at TLMUX in MontrealWhat can DesignOps do for you? by Carol Smith at TLMUX in Montreal
What can DesignOps do for you? by Carol Smith at TLMUX in Montreal
Carol Smith
 
IT Executive's Guide to Design thinking | Algarytm
IT Executive's Guide to Design thinking | AlgarytmIT Executive's Guide to Design thinking | Algarytm
IT Executive's Guide to Design thinking | Algarytm
Propel Apps
 
IT Executive's guide to Design Thinking
IT Executive's guide to Design ThinkingIT Executive's guide to Design Thinking
IT Executive's guide to Design Thinking
Algarytm
 
From Prototype to MVP (case study)
From Prototype to MVP (case study)From Prototype to MVP (case study)
From Prototype to MVP (case study)
Sergey Sundukovskiy
 
UX South Africa 2014 - Keynote
UX South Africa 2014 - KeynoteUX South Africa 2014 - Keynote
UX South Africa 2014 - Keynote
Phil Barrett
 
6 to 106 in 4 years - The story of the Atlassian Design team
6 to 106 in 4 years - The story of the Atlassian Design team6 to 106 in 4 years - The story of the Atlassian Design team
6 to 106 in 4 years - The story of the Atlassian Design team
Alastair Simpson
 

Similar to Growth Patterns: Building a foundation for expansion — Driving, or being driven, to grow in order to meet demand. (20)

Design that Scales: Methods and best practices to grow gracefully
Design that Scales: Methods and best practices to grow gracefullyDesign that Scales: Methods and best practices to grow gracefully
Design that Scales: Methods and best practices to grow gracefully
 
How to build a startup
How to build a startupHow to build a startup
How to build a startup
 
Design Thinking (Workshop Guide)
Design Thinking (Workshop Guide)Design Thinking (Workshop Guide)
Design Thinking (Workshop Guide)
 
What is Product Management
What is Product ManagementWhat is Product Management
What is Product Management
 
How Might We Get Engineers Involved in Discovery - Tim Simms
How Might We Get Engineers Involved in Discovery - Tim SimmsHow Might We Get Engineers Involved in Discovery - Tim Simms
How Might We Get Engineers Involved in Discovery - Tim Simms
 
How to build a startup may 2017
How to build a startup   may 2017How to build a startup   may 2017
How to build a startup may 2017
 
What to do once you have an idea
What to do once you have an ideaWhat to do once you have an idea
What to do once you have an idea
 
Intro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджераIntro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджера
 
How to build a startup iCubed 2017
How to build a startup  iCubed 2017How to build a startup  iCubed 2017
How to build a startup iCubed 2017
 
Power of define, ideate power of prototyping
Power of define, ideate power of prototypingPower of define, ideate power of prototyping
Power of define, ideate power of prototyping
 
Steps to take before building an App (1)
Steps to take before building an App (1)Steps to take before building an App (1)
Steps to take before building an App (1)
 
How to Build a Startup
How to Build a StartupHow to Build a Startup
How to Build a Startup
 
How to build a startup new frontiers 2017
How to build a startup  new frontiers 2017How to build a startup  new frontiers 2017
How to build a startup new frontiers 2017
 
Introduction to Design Thinking
Introduction to Design ThinkingIntroduction to Design Thinking
Introduction to Design Thinking
 
What can DesignOps do for you? by Carol Smith at TLMUX in Montreal
What can DesignOps do for you? by Carol Smith at TLMUX in MontrealWhat can DesignOps do for you? by Carol Smith at TLMUX in Montreal
What can DesignOps do for you? by Carol Smith at TLMUX in Montreal
 
IT Executive's Guide to Design thinking | Algarytm
IT Executive's Guide to Design thinking | AlgarytmIT Executive's Guide to Design thinking | Algarytm
IT Executive's Guide to Design thinking | Algarytm
 
IT Executive's guide to Design Thinking
IT Executive's guide to Design ThinkingIT Executive's guide to Design Thinking
IT Executive's guide to Design Thinking
 
From Prototype to MVP (case study)
From Prototype to MVP (case study)From Prototype to MVP (case study)
From Prototype to MVP (case study)
 
UX South Africa 2014 - Keynote
UX South Africa 2014 - KeynoteUX South Africa 2014 - Keynote
UX South Africa 2014 - Keynote
 
6 to 106 in 4 years - The story of the Atlassian Design team
6 to 106 in 4 years - The story of the Atlassian Design team6 to 106 in 4 years - The story of the Atlassian Design team
6 to 106 in 4 years - The story of the Atlassian Design team
 

Recently uploaded

GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
Guy Korland
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
Kari Kakkonen
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
Product School
 
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Product School
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
Product School
 
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
Product School
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
BookNet Canada
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Ramesh Iyer
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
Elena Simperl
 
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
UiPathCommunity
 
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
KatiaHIMEUR1
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
James Anderson
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
DianaGray10
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
Dorra BARTAGUIZ
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
Prayukth K V
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
ThousandEyes
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
OnBoard
 
Generating a custom Ruby SDK for your web service or Rails API using Smithy
Generating a custom Ruby SDK for your web service or Rails API using SmithyGenerating a custom Ruby SDK for your web service or Rails API using Smithy
Generating a custom Ruby SDK for your web service or Rails API using Smithy
g2nightmarescribd
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
DianaGray10
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
ControlCase
 

Recently uploaded (20)

GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
 
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
 
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...
 
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
 
Generating a custom Ruby SDK for your web service or Rails API using Smithy
Generating a custom Ruby SDK for your web service or Rails API using SmithyGenerating a custom Ruby SDK for your web service or Rails API using Smithy
Generating a custom Ruby SDK for your web service or Rails API using Smithy
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
 

Growth Patterns: Building a foundation for expansion — Driving, or being driven, to grow in order to meet demand.

  • 2. Growth Patterns: Building a foundation for expansion Driving, or being driven, to grow in order to meet demand. 2
  • 3. 3
  • 4. 4
  • 5. 5
  • 6. 6
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. 16
  • 17. 17
  • 18. 2011 We Now Have 50 Employees Open hiring positions for another 5 (10%) We Have 2 New Dedicated Teams Copywriting Quality Assurance Expanded Our Management Team to Accommodate Production Manager Sales Director HR/Recruiting Manager Software Dev Manager 18
  • 20. pattern: S&M / Ying & yang 20
  • 21. pattern: Chicken & the egg 21
  • 22. pattern: feed the beast 22
  • 23. It’s a numbers game Itʼs risky... You have to consider the numbers. How will you meter the pace of your growth? Growth has impact across an organization Ripple Effect Growth can be contained: Rate Changes Firing Clients Turning Down New Business Growth should be deterministic Is it taking you where you want to go? 23
  • 24. Design that scales Methods and best practices to grow gracefully. 24
  • 25. I am Eileen Allen Super Mom, Photographer, Designer & Creative Director @ AtlanticBT @eileenallen 25
  • 26. 26
  • 27. Drink the kool aid Process... Weʼre talking about process?! (Allen Iversonʼs voice) You have to buy into your process, but donʼt let it handcuff you. BRIEF research ideas solution production product 27
  • 28. the setup The days of starting your project on a blank Photoshop canvas are done. It requires too much wasted time and energy. BRIEF research ideas 28
  • 29. Our creative arsenal Whether you are a team of one, a small shop looking to expand, or a massive force, you can benefit from thorough planning. Client Brief / Worksheet Creative Brief Idea Brief Co-Design Styleboard This collection of “setup” methods is meant to help us do one thing... Think Before We Do. 29
  • 30. Client Brief This is usually the first interaction a client has with our design team. It allows clients to share their hopes and dreams. The worksheet is meant to help clients self-evaluate, organize their thoughts, and share their preferences.    30
  • 31. Example Question How involved do you want to be in the design process of your site? I trust your expertise and leave the design decisions up to you. I would like to have a say in the design of my site. I know exactly what I want and would like you to follow my instructions. Visit Atlantic BTʼs Actual Worksheet http://www.atlanticbt.com/client-worksheet.php 31
  • 32. creative brief This is NOT your grandmaʼs brief. Instead, we ask a series of five questions during the client kick off meeting. 32
  • 33. creative brief Define purpose. Why do you feel like you need a site? Define sales process. How do you communicate who you are to clients? Define the users. Who is the site for? Define the end user goal (for each class if more than one). What is the desired action? Define the look and feel. Confirmation of client brief (theme, colourway, risk factor) 33
  • 34. idea brief “An idea brief is a sentence, or two, that sums up the project and frames it as a problem statement. A question that needs an answer.” - Mark Boulton Source http://www.alistapart.com/articles/savingthespark/ 34
  • 35. idea brief Actual examples of our previous brief briefs include: This client needs to distinguish themselves from the competition by making a complex process easy for customers to understand. This client needs the site to reflect the innovation in their technology, communicate how they are ahead of the curve in their industry, and highlight their credibility. This client needs a site design that better reflects their reputation and attract high-end clientele. 35
  • 36. co-design Co-Design is a brainstorming session where the project team collaborates and share their perspective on the common goals. Use the idea brief to springboard into the co-design workshop. Co-Design can happen: You and a client You and another designer You and UX You and UX and marketing and PM You and all of the above The concept was adopted from Leah Buley, formerly of Adaptive Path. 36
  • 37. co-design The benefits of co-design sessions include: No one comes in empty handed. Helps to prioritize elements and features. We identify/solve the layout through ideation. Everyone has a voice, because all ideas are good ideas. Bada-bing: Wireframe! 37
  • 38. style board Itʼs like if a style guide and a mood board had a baby! Have you ever had a client: Be surprised by your design choices? Ever point out that you used the wrong kind of camo for the background of their military equipment catalog site? To prevent these surprises and potentially embarrassing mistakes, we start with style boards to help the client visualize our direction before we begin designing. 38
  • 39. 39
  • 40. 40
  • 41. style board The key benefits of a style board include: Eliminates surprises. Designers are better prepared. Avoids designing in a vacuum. 41
  • 43. Development Fundamentals Adventures in abnormal growth. 43
  • 44. I am daryl hemeon Pipe Smoking Systems Astronaut & Manager of Programmers at AtlanticBT Developer for 12+ Years Mostly .Net Previously a Systems Consultant at Unum Favorite Droid App = RadioParadise @darylhemeon 44
  • 45. BOOM! Our development team has almost doubled in size within the last two years. More Employees More Clients More Code More Bugs More Site Launches 45
  • 46. you can look back In order to sustain growth, you must excel at the fundamentals. The Joel Test Fail Fast & Furious The Light is Green (Unit Testing) Low-Spark High Heeled Impersonation Diagnose like House MD Don't Listen to the Astronauts 46
  • 47. The Joel Test Do you use source control? Yes. Can you make a build in one step? Not Completely. Do you make daily builds? Working on it. Do you have a bug database? Yes. Do you fix bugs before you write new code? No. Do you have an up to date schedule? Yes. Do you have a spec? Sort of. Do programmers/designers have quiet working conditions? Yes, sometimes. Do you have the best tools money can buy? Yes. Do you have testers? Yes. Do new candidates write code during their interview? Yes. Do you do hallway usability testing? Yes. Source http://www.joelonsoftware.com/articles/ 47
  • 48. Fail Fast Part Uno public static void ValidateObjectParameterNotNull(object parameter, string parameterName) { throw new ArguementNullException(string.Format("{0} cannot be null.", parameterName)); } 48
  • 49. Fail Fast Part deux "Failing fast doesn’t just save us money. The cold reality is that people don’t like working on failing projects. When a project is failing, people generally can smell it in the air. Employee engagement goes down, turnover goes up, and things just generally get worse. The best thing to do — for your people, for your company — is to learn to fail, and create a culture that learns from failure." - Aaron Erickson Source http://www.informit.com/articles/article.aspx?p=1748768 49
  • 50. Test Driven Development Unit tests "Test is a verb meaning 'to evaluate'. No software engineers release even the tiniest change without testing, except the very confident and the very sloppy... Although you may test your changes, testing changes is not the same has having tests." - Kent Beck Read This Book Test Driven Development by Example http://books.google.com/books/about/Test_driven_development.html? 50
  • 51. Low-Fi Spark of High Heeled Impersonation Admin functionality on your site... Keep it Simple. Search for a User If (AppUser.IsInRole("Admin), Then Set a Cookie If Cookie Exists, Load User 51
  • 52. Diagnose like house Build a Diagnostics Page that is accessible by IT support so that they can help troubleshoot production issues. Dump your data as XML. Use built-in tracing features of Frameworks. 52
  • 53. Don’t Listen to the astronauts What's Microsoft Live Mesh? Hmm, let's see... "Imagine all your devices—PCs, and soon Macs and mobile phones —working together to give you anywhere access to the information you care about." Wait a minute. Something smells fishy here. Isn't that exactly what Hailstorm was supposed to be? I smell an architecture astronaut. Source http://www.joelonsoftware.com/items/2008/05/01.html 53
  • 54. Deep gh ts " ! by Daryl Hemeon 54
  • 55. in closing... Growth makes you look back at the fundamentals. Fail Fast Unit Testing User Impersonation Production Diagnostics Don't Listen to Astronauts Leaders Bring People Together 55
  • 56. THank You 56
  • 57. photo credits http://images2.fanpop.com/image/photos/8900000/Ying-yang-firefox-8967278-1600-1200.jpg http://www.cartoonstock.com/directory/b/bottleneck.asp http://jamieansweringtheunanswerable.blogspot.com/2010/08/first-question.html http://icanhascheezburger.com/?s=chipmunk http://designingfortheweb.co.uk/ http://manpacks.com/blog/wp-content/uploads/2011/01/underwear_icon-200x150.png http://tinawatkins.files.wordpress.com/2010/09/care-bears.jpg http://www.moviegoods.com/movie_poster/dont_look_back_1967.htm http://lh5.ggpht.com/-4v21NrOytmQ/TGuOHqzzNaI/AAAAAAAAICM/3KH2Cpb2pcE/vin-diesel_fastfurious.jpg http://en.wikipedia.org/wiki/File:Traffic_-_The_Low_Spark_of_High_Heeled_Boys.png http://funver.com/images/stories/people/celebrities/dr.house/dr.house11.jpg http://www.e-beautywallpaper.com/files/landscape24.jpg 57