SlideShare a Scribd company logo
Welcome…
How to Grow Your
Facebook Community
(the right way)
#VCS2013 Follow on Twitter @MoniqueRamsey
Meet Monique
Founder and Social Media Horticulturalist
20+ years experience: medical practice management, marketing,
training, and consulting
Certified Relationship Marketing and Social Media Strategist (2009)
• Winner 2010 #influenceSD Award for Best Social Media in Business
• Alert Press Top 5 Medical Practice Facebook Fan Pages
• Named on of 17 Top Facebook Pages for Small Business, 2012 (Fluxe
Digital)
Interviewed by SmartMoney Magazine, American Medical
Association, Dermatology Times, Surge, Medical Economics,
ReachMD on Satellite Radio
Contributor to Cosmetic Surgery for Dummies
Board – San Diego Social Media Society
♥music, ♥USC, ♥sports,
♥spa days, ♥shoes
♥driving fast ♥creative
endeavors!
Meet Monique…
• Milestone: Over 1.1 BILLION active users
• 665 million daily active users
• 751 million accessing via their mobile
devices (700 billion++ min/month)
• 30-45 age fastest growing
• #1 Most trafficked site on web
• 700,000+ local business pages
• 30 billion+ pieces of content shared
each month
Facebook by the Numbers
• Over 1.13 trillion likes
(since ‘09)
• 140.3 billion friend
connections
• 219 billion photos
• 17 billion location-
tagged posts
Sources: Gizmodo, Facebook, alexa.com
Scheduling a Post
#VCS2013 Follow on Twitter @MoniqueRamsey
Get More Likes (Fans)
Facebook
recommends
your practice to
the friends of
your current
page fans.
Highest
likelihood
to buy
Get More Fans
#VCS2013 Follow on Twitter @MoniqueRamsey
Get More Likes (Fans)
#VCS2013 Follow on Twitter @MoniqueRamsey
EdgeRank
Your business has the
potential for exponential
distribution through the
social graph if you can
engage users so it’s seen in
the 1st place!
#AACS2013 Follow on
Click “public” to make this
box appear
It re-calculates reach as
you change budget
Set run time
Promoted Posts
(Reach More Fans)
Polls
#ASOPRS2013 Follow on Twitter @MoniqueRamsey
Promoted Posts
(Reach More Fans)
Notice
baseline
Engagement Rate
Calculation: (MANUAL!)
talking about / total “likes”
2% is average so anything over
this is AWESOME
70%
Engagement
Rate
#VCS2013 Follow on Twitter @MoniqueRamsey
#VCS2013 Follow on Twitter
@MoniqueRamsey
Facebook fans
are much more
likely to
purchase, consi
der, and
recommend
brands
WhyGet More Likes (Fans)
Online Ideas…
Website
At the
TOP -
MASTHEAD
Use Apps (branded of course!)
Online Ideas…
Contests
& Cross
Promote
on other
social
channels
VIP Offers
Fan of the Week
(rewards engagement!)
#VCS2013 Follow on Twitter @MoniqueRamsey
In the office…
Embrace it…
Live it…
Breathe it…
Sing it…
Sweat it…
Offline Ideas…
Consistency
ADD
SOCIAL
TO EVERY
patient
touchpoint:
Social Cards
In-Office Promotions
• Staff Contests / Tell
Every Patient
• Get Team Involved –
Comments, likes,
shares
• Promote Fan of the
Week Contests in the
office
Social Media MBA Course
TOMORROW - Saturday 2pm – 6pm
Monet Rooms 3 & 4
Presentations
www.slideshare.net/moniqueramsey
Free Checklist Report
cosmeticsocialmedia.com/contact
Next Steps:
Questions?

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Grow your Facebook Community

  • 1. Welcome… How to Grow Your Facebook Community (the right way) #VCS2013 Follow on Twitter @MoniqueRamsey
  • 2. Meet Monique Founder and Social Media Horticulturalist 20+ years experience: medical practice management, marketing, training, and consulting Certified Relationship Marketing and Social Media Strategist (2009) • Winner 2010 #influenceSD Award for Best Social Media in Business • Alert Press Top 5 Medical Practice Facebook Fan Pages • Named on of 17 Top Facebook Pages for Small Business, 2012 (Fluxe Digital) Interviewed by SmartMoney Magazine, American Medical Association, Dermatology Times, Surge, Medical Economics, ReachMD on Satellite Radio Contributor to Cosmetic Surgery for Dummies Board – San Diego Social Media Society ♥music, ♥USC, ♥sports, ♥spa days, ♥shoes ♥driving fast ♥creative endeavors! Meet Monique…
  • 3. • Milestone: Over 1.1 BILLION active users • 665 million daily active users • 751 million accessing via their mobile devices (700 billion++ min/month) • 30-45 age fastest growing • #1 Most trafficked site on web • 700,000+ local business pages • 30 billion+ pieces of content shared each month Facebook by the Numbers • Over 1.13 trillion likes (since ‘09) • 140.3 billion friend connections • 219 billion photos • 17 billion location- tagged posts Sources: Gizmodo, Facebook, alexa.com
  • 4. Scheduling a Post #VCS2013 Follow on Twitter @MoniqueRamsey Get More Likes (Fans)
  • 5. Facebook recommends your practice to the friends of your current page fans. Highest likelihood to buy Get More Fans #VCS2013 Follow on Twitter @MoniqueRamsey Get More Likes (Fans)
  • 6. #VCS2013 Follow on Twitter @MoniqueRamsey EdgeRank Your business has the potential for exponential distribution through the social graph if you can engage users so it’s seen in the 1st place!
  • 7. #AACS2013 Follow on Click “public” to make this box appear It re-calculates reach as you change budget Set run time Promoted Posts (Reach More Fans)
  • 8. Polls #ASOPRS2013 Follow on Twitter @MoniqueRamsey Promoted Posts (Reach More Fans)
  • 9.
  • 10. Notice baseline Engagement Rate Calculation: (MANUAL!) talking about / total “likes” 2% is average so anything over this is AWESOME 70% Engagement Rate #VCS2013 Follow on Twitter @MoniqueRamsey
  • 11. #VCS2013 Follow on Twitter @MoniqueRamsey Facebook fans are much more likely to purchase, consi der, and recommend brands WhyGet More Likes (Fans)
  • 13. Use Apps (branded of course!) Online Ideas…
  • 15. Fan of the Week (rewards engagement!)
  • 16. #VCS2013 Follow on Twitter @MoniqueRamsey In the office… Embrace it… Live it… Breathe it… Sing it… Sweat it… Offline Ideas…
  • 19. In-Office Promotions • Staff Contests / Tell Every Patient • Get Team Involved – Comments, likes, shares • Promote Fan of the Week Contests in the office
  • 20. Social Media MBA Course TOMORROW - Saturday 2pm – 6pm Monet Rooms 3 & 4 Presentations www.slideshare.net/moniqueramsey Free Checklist Report cosmeticsocialmedia.com/contact Next Steps: Questions?

Editor's Notes

  1. The Pages with the freshest, most engaging content stand to gain the most…eachtrack playedvideo viewedreview writtenevent attendedgenerates News Feed stories that propagate through the social graph.