SlideShare a Scribd company logo
Green Office Garden Services,
Inc.
Human Resource Policies Overview
4 December 2016
Mimi Calter, Kevin Moriarty, Julian Girafalco, Abhaya Pande
Our Services
•Exterior Landscaping
• Garden Consultation & Design
• Arborist Services
• Lawn Care
• Seasonal Plant and Perennial Care
•Interior Plantscaping
• Plantscape Design & Installation
• Watering
• Scheduled Replacement
• Terrarium Placement & Maintenance
Organizational Structure
CEO
Finance Officer
Finance Associate
Billing
Administrator
Human Resources
Sales &
Development
Interior
Plantscaping
Manager
Plantscaping
Teams (10)
Landscape
Services Manager
Landscape
Management
Teams (14)
Administrative
Assistant
HR Policies To Be Reviewed
• Work Flow Analysis
• HR Planning & Recruitment
• Pay Structure & Benefits
• Employee Development & Retention
• Training
• Performance Management
• Labor Relations
Work Flow Analysis
• Commitment to our workforce - We have implemented a workflow
analysis program through which all of our products and services are
carefully tracked and documented
• Workflow Pattern - Each division (Interior and Exterior Landscaping)
follow their workflows, centered around the output services.
HR Planning & Recruitment
• Job Descriptions - Job descriptions developed using the
workflow analysis described above feed directly into the HR
Planning & Recruitment program.
• Forecasting - At GOGS, the HR teams works with the
Division Managers to review the client accounts to review the
supply of work and the labor.
• Commitment to a legal workforce - We will confirm
employment eligibility for all hires, and will also undertake
background checks. Because of our work with power tools
and heavy equipment, we are undertaking random drug
testing for all field employees
Pay Structure & Benefits
• Utilize Product Market Competition - By keeping our labor costs lower
than our competitors, we we be able to remain competitive in our project
quotes to prospective customers.
• Equity Theory & Fairness - Consider the tendency of employees to
compare their situations to other employees. Make sure fairness is a
priority; happy employees is the foundation of a successful operation.
• We will employ Benchmarking practices which will allow us to gather
data on our competition on what they are doing for HRM. We will need to
determine which employees to include in the survey and how many
surveys will need to be completed.
• Our full-time staff will have the option of participating in individual medical
as well as family plans with varying levels of coverage and deductibles.
• Vacation and sick time will be discussed and offered depending on your
status of full time salary or part time hourly.
Employee Development & Retention
Employee
Development
Formal
Education
Job
Experience
Interpersonal
Relationships
Assessment
• Development differs between full-
time and part-time employees
• Feedback is provided regularly
• Development plan is reassessed
• Retention includes:
• Job Rotation
• Transfers
• Promotions
• Downward moves
• Temporary assignment
Training
TrainingDesignProcess
Needs
Assessment
Employee
Readiness
Learning
Environment
Transferability
Training
Methodology
Hands-on
Training
E-Learning
Hybrid Courses
In-the
classroom
Hands-on
Learning
Evalutation
uGOGS –Online Knowledge Management System
Performance Management
• Define Performance
Outcomes for Company,
Divisions, and Departments
• Company-wide objectives
• Develop Employee Goals
• Developed between employee
and manager
• Standards are discussed
• Provide Support
• Period informal check-ups with
employee
• Resources provided to support
achievement of goal
• Evaluation of Performance
• Performed Quarterly
• Identify Areas of
Improvement
• Remediation
• Additional Training
• Modification to Personal
Development Plan
• New Growth Opportunities
• Provide Consequences
• Positive Consequences
• Promotion
• Bonuses
• Negative Consequences
• Demotion
• Wage Reduction
• Termination
Labor Relations
•No union representation currently in the organization
•Unionization not anticipated in the short term
•Attractive compensation package already offered
•Leadership understands that gardening and labor are
often subject to union representation, and are prepared
to participate if organizing takes place
•Clients are often unionized, so opposition to
unioniztion efforts could prove counter-productive
Questions?

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Green Office Garden Services Pres4Dec16

  • 1. Green Office Garden Services, Inc. Human Resource Policies Overview 4 December 2016 Mimi Calter, Kevin Moriarty, Julian Girafalco, Abhaya Pande
  • 2. Our Services •Exterior Landscaping • Garden Consultation & Design • Arborist Services • Lawn Care • Seasonal Plant and Perennial Care •Interior Plantscaping • Plantscape Design & Installation • Watering • Scheduled Replacement • Terrarium Placement & Maintenance
  • 3. Organizational Structure CEO Finance Officer Finance Associate Billing Administrator Human Resources Sales & Development Interior Plantscaping Manager Plantscaping Teams (10) Landscape Services Manager Landscape Management Teams (14) Administrative Assistant
  • 4. HR Policies To Be Reviewed • Work Flow Analysis • HR Planning & Recruitment • Pay Structure & Benefits • Employee Development & Retention • Training • Performance Management • Labor Relations
  • 5. Work Flow Analysis • Commitment to our workforce - We have implemented a workflow analysis program through which all of our products and services are carefully tracked and documented • Workflow Pattern - Each division (Interior and Exterior Landscaping) follow their workflows, centered around the output services.
  • 6. HR Planning & Recruitment • Job Descriptions - Job descriptions developed using the workflow analysis described above feed directly into the HR Planning & Recruitment program. • Forecasting - At GOGS, the HR teams works with the Division Managers to review the client accounts to review the supply of work and the labor. • Commitment to a legal workforce - We will confirm employment eligibility for all hires, and will also undertake background checks. Because of our work with power tools and heavy equipment, we are undertaking random drug testing for all field employees
  • 7. Pay Structure & Benefits • Utilize Product Market Competition - By keeping our labor costs lower than our competitors, we we be able to remain competitive in our project quotes to prospective customers. • Equity Theory & Fairness - Consider the tendency of employees to compare their situations to other employees. Make sure fairness is a priority; happy employees is the foundation of a successful operation. • We will employ Benchmarking practices which will allow us to gather data on our competition on what they are doing for HRM. We will need to determine which employees to include in the survey and how many surveys will need to be completed. • Our full-time staff will have the option of participating in individual medical as well as family plans with varying levels of coverage and deductibles. • Vacation and sick time will be discussed and offered depending on your status of full time salary or part time hourly.
  • 8. Employee Development & Retention Employee Development Formal Education Job Experience Interpersonal Relationships Assessment • Development differs between full- time and part-time employees • Feedback is provided regularly • Development plan is reassessed • Retention includes: • Job Rotation • Transfers • Promotions • Downward moves • Temporary assignment
  • 10. Performance Management • Define Performance Outcomes for Company, Divisions, and Departments • Company-wide objectives • Develop Employee Goals • Developed between employee and manager • Standards are discussed • Provide Support • Period informal check-ups with employee • Resources provided to support achievement of goal • Evaluation of Performance • Performed Quarterly • Identify Areas of Improvement • Remediation • Additional Training • Modification to Personal Development Plan • New Growth Opportunities • Provide Consequences • Positive Consequences • Promotion • Bonuses • Negative Consequences • Demotion • Wage Reduction • Termination
  • 11. Labor Relations •No union representation currently in the organization •Unionization not anticipated in the short term •Attractive compensation package already offered •Leadership understands that gardening and labor are often subject to union representation, and are prepared to participate if organizing takes place •Clients are often unionized, so opposition to unioniztion efforts could prove counter-productive