1. DIVYA ALAGH +91-9873690827
divyaalagh@gmail.com
OBJECTIVE:
To harness and synchronize the ability to achieve the best performance for the organizational objectives.
Professional Summary
Company Deloitte Haskins and Sells
Duration 25th
April 2011 till date
Designation Deputy Manager
Responsibilities Human Resource Management, Manpower Planning, Employee
Relations, Training and Development, Performance
management, Bench Management, Grievance Handling,
Competency Development & Rotation, Exit Interviews,
Referrals, Leaves and Attendance Management etc.
Previous company Biralsoft
Exp. with prev company 4 yrs (June 2007 to April 2011)
Total experience Around 8.5 years
PROFESSIONAL EXPERIENCE
Current Employee:-Deloitte Haskins and Sells, Bangalore
From – 25th April 2011 till date
Key Responsibilities –Resource Management, Manpower Planning, Rotation, Bench Management,
Training and Development, Employee relations, Leave and Attendance Management, Performance
Management
Resource Management:
• Oversee the staffing and scheduling process for the largest team in Deloitte Haskins and Sells
office (Audit). Introduced the process in the function and established the process.
• Maintain utilization for the entire team as per figures closed by leadership.
• Managing team of 3 team members, controlling after overall workflow and portfolio.
• Ensuring allocating right person with right skill, right cost on the right job.
• Ensuring timely bookings (new, existing and forecasted) and providing 100 % coverage.
• Headcount Tracking and close monitoring of Utilization of the resources.
• Publishing Monthly dashboards and projections on staffing requirements.
• Keep a close track of attrition and plan on progressions and work on future forecasts.
• Analyze staff related details and report to senior leadership.
• Established various internal processes such as comp offs /attendance tracking.
• Set up the process with global renowned audit staffing software called “Staff trak”.
• Liaisoning with vendor in US and other related parties to set up the software in Delhi office.
• Reporting to north India lead and various other Partners on staff issues.
• Partnering with the hiring team for hiring of resources based on requirements forecast for the next
year.
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2. DIVYA ALAGH +91-9873690827
divyaalagh@gmail.com
Grievance Handling:
• Handling escalations and key conflicts related to staff planning.
• Act as liaison to bridge the gap between staff and management.
Manpower Planning:
• Creating supply channel for all internal available human resources to meet current and critical
demand.
• Channelizing supply through internal sourcing engines such as rotations, releases, proactive
hiring and future assignment closures
Training and Development
• Design and plan the training program for all professional staff.
• Co -ordinate all training related activities for the entire team of over 400 people.
• Planning of various soft skills training for DM’s in our team.
• Preparing calendar for technical training to be conducted for the year.
• Plan and execute Training calendar for various “Training related programs”.
• Devising training strategy for the training programs to be conducted in office.
• Resolve all people issues escalated by the Trainers.
• Determine the satisfaction levels of the training team and identify means of positively impacting
the same.
Employee Relations:
• Maintaining congenial relations in the origination among employees.
• Prompt resolution of employee grievances to maintain cordial employee relations.
• Maintaining discipline and harmonious working environment across all levels of employees.
• Designing various employee interaction programs at various levels.
• Synergizing the team through counseling.
• Act as liaison to bridge the gap between staff and management.
Performance Management:
• Collecting and correlating employee performance review data (EPRs) from respective project
managers and share the same with business leaders.
• Take part in moderation process.
Company: - Birlasoft (India) Ltd., Noida
Duration: - 19th June 2007 till 21st April 2011
Key Responsibilities: - Asset Management & Utilization, Manpower planning, Competency
Development & Rotation, Employee Relation, Handling Exit Interviews.
Asset Management
• Acting as Asset Manager for a complete Business Unit/ COE and responsible for fulfilling their
requirements through internal resources
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3. DIVYA ALAGH +91-9873690827
divyaalagh@gmail.com
• Review, track and Allocation of resources
• Bench Management for idle resources. To ensure their deployed for new projects for maximum utilization
• Interact with Account Managers and Business Head for resources identified regarding their allocation
• Keeping a track of the new requirements and ensuring the optimum utilization of resources
Asset Utilization
• Track utilization level of the Business Unit
• Tracking billability and non billability status for all resources
• Proposing suitable resources for the best fit positions as per their criticality
• Keeping the Bench Velocity moving at fast pace
• Engaging bench resources in internal projects till the time they are unallocated
• Proactively checking the future prospects of billing resources
• Maintaining track of under-utilization
Manpower Planning
• Capturing current business and forecast
• Mapping internal resources with the business need.
• Skill based Gap analysis on supply to demand.
• Skill / Inventory management
• Resource ramp up plan with respect to internal and external.
• Ensuring fulfillment with the business need.
Competency Development & Rotation
• Training needs identification for the business unit.
• Preparing training plan and calendar
• Coordination all training and development activities.
• Ensure effective rotation of the resources for employee retention, engagement, career development and
cross functional/technical training.
Employee Relations.
• Induction, Attrition Management, Employee Grievance Handling. To ensure smooth functioning of the
organization.
• Instrumental in rolling out the Internal Job posting.
• Coordination & Conducting Team Meetings and events.
Handling Exit Process
• Ensure exit process and necessary documentation.
• Conducting exit interviews
• Analyze exit interview data and inform seniors so that necessary steps.
Referral
• India Referral leader – Responsible for driving the Referral program for Birlasoft India. Maintaining and
update of employee database and details of employees.
• Planning new ways to increase referral in the organization.
• Coordinating with other function for effective implementation and execution for programs.
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4. DIVYA ALAGH +91-9873690827
divyaalagh@gmail.com
• Response management.
• Ensuring disbursement of referral bonus to employees on time.
AWARDS, Recognition & Achievements
• Increased the % referral hiring to a consistent 30% every month from a dismal 4-8% when I took over as
the referral leader.
• Instrumental for launch of Employee Referral Portal.
• Have received recognitions from the Top Management for the initiative and contributions to employee
referral.
• Recognized as one of the most efficient contributor and good team player.
• Successfully revised & implemented company policy on HR related issues.
• Developed an absolute transparent culture among the employees and HR.
• Reduced the number of grievance effectively.
SUMMER INTERNSHIP
BHARATI AIRTEL SHIMLA Duration: 2 Month
Responsibilities:
• Take care of employee Induction.
• Maintaining record of the New Joinees
• Made the Checklist as per the requirement in the Induction Program.
• Made Induction Kit.
• Coordinating with senior management.
ACADEMIC HIGHLIGHTS:
Qualification Subject Year Univ. /Board %
MBA HR Specialization 2007 Graphic Era Institute of
Technology,
Dehradun
70%
BA Economics,
Computer
Application
2005 St. Bede’s College,
Shimla
65%
Intermediate
(10+2)
Physics, Chemistry,
Biology,
English,
2002 Laureate Public School,
Shimla
70 %
PERSONAL INFORMATION
Fathers Name Mr. J.K. Alagh
Date of Birth 11th
Oct -82
Nationality Indian
Hobbies
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5. DIVYA ALAGH +91-9873690827
divyaalagh@gmail.com
Like to meet people with different culture and background
Traveling, Dancing & Painting
Strengths
Good communication and interpersonal skills
Hard working and determined to achieve goals.
Quick learner with ‘Can do’ attitude
Extra Curricular Activity
Member of Organizing Committee for “SPANDAN” Office Annual Event for 07 & 08.
Won various prizes in Classical and Indian dancing at the school and college levels.
Actively participated in college and office events.
Member of Cultural Society
Member of Women cell (Teaching rural women).
.
(Divya Alagh)
5

6. DIVYA ALAGH +91-9873690827
divyaalagh@gmail.com
Like to meet people with different culture and background
Traveling, Dancing & Painting
Strengths
Good communication and interpersonal skills
Hard working and determined to achieve goals.
Quick learner with ‘Can do’ attitude
Extra Curricular Activity
Member of Organizing Committee for “SPANDAN” Office Annual Event for 07 & 08.
Won various prizes in Classical and Indian dancing at the school and college levels.
Actively participated in college and office events.
Member of Cultural Society
Member of Women cell (Teaching rural women).
.
(Divya Alagh)
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