Ekta Bhardwaj is a human resources professional with over 10 years of experience in HR operations, talent management, talent acquisition, and employee engagement at IT, telecom, and consumer electronics companies. She is currently the Head of Shared Services HR at HCL Infosystems, where she manages end-to-end HR operations and audits. Previously she held HR leadership roles at HCL Services, handling talent acquisition, performance management, and employee relations for business units with over 1,000 employees. She has a strong track record of managing HR processes and building effective employee engagement programs.

1. Ekta Bhardwaj
scorpio_ekta@rediffmail.com +919717694526
HUMAN RESOURCE PROFESSIONAL
HR Operations  Talent Management  Talent Acquisition  Employée Engagement
PROFESSIONAL SYNOPSIS
• A Human Resource Professional with around 10yrs of multi-faceted experience in diverse industries IT ,Telecom &
Consumer Electronics with reputed Company in varied areas especially HR Generalist, HR Ops(Employee life-
cycle mgmt.), Talent Acquisition, PMS, Talent Management, Handling External Audit
• Handled Business HR Lead for 1300 employees across based out of Head Office, Supported Business Units –
Consumer Services & B2B2C segment.
• Strong sense of cascading of HR policies & practices across the organization.
• Adept at people management, maintaining healthy employee relations, handled employee grievances thus creating
an amicable & transparent environment.
• Ability to take timely decisions, work under pressure & provide solutions to problems.
Core CompetenciesCore Competencies
Human Resource Operations
• Handling end to end administration of performance management system in the organization, including
periodic performance reviews, scheduling awareness sessions, normalisation and finalisation of performance
ratings in consultation with various stakeholders.
• Ensuring smooth implementation of HR operational activities including on-boarding, offboarding , transfers,
exits, leaves, attendance, health insurance, advances and deductions
• Monitor & control HR Wage bill through periodic review and analysis of reports.
• Handling External & Internal Audits
Talent Management
• Implementation of organizational Talent & review (OTR) process in terms of Talent segmentation, Identification
of successors for critical positions & creation of Development actions plans for Top Talent.
• Reviewing & tracking career progression and retention of Top Talent.
• Ensure availability of talent pipeline for critical positions
• Creation and administration of Incentive Policy for the Business Units.
Talent Acquisition
• Lateral & Campus Hiring
• Manpower budgeting for the financial year in consultation with business.
• End to End Recruitment & selection decisions related to Salary Negotiation, Internal Job Postings, Promotions,
movements etc.
• Spearheading end to end employee transition process due to organisational restructuring & outsourcing.
• Recruitment Consultant Management
• Analysis on Cost and Quality of Hiring through various reports (Channel effectiveness, Cost Effective, Tenure
etc)

2. Employee Engagement
• Implementing OD initiatives to manage change and foster effective work group relationships and
communication processes like employee communication forums, Town Halls, Skip Level Meetings & One-on-
One.
• Drive employee engagement through execution of action plans based on employee feedback through various
channels such as SPOC calls, HR Sessions, Exit Interviews etc.
• Schedule Engagement activities as per calendar i.e. Birthday Bash, Festivals, Milestone Celebrations etc.
• Drive a culture of Recognition through timely execution of R&R policy.
Training & Development
• Developing the training calendar based on the development action plans, finalised by the employees in
consultation with their reporting managers.
• Partnering with best in class learning partners to ensure smooth & effective implementation of the L&D
Initiatives.
• Facilitate competency & vision/mission/value awareness sessions at an organisation wide level
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTSPROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
May 2015 – till date HCL Infosystems LtdMay 2015 – till date HCL Infosystems Ltd
Head –Shared Services HR (Senior Manager) (March’16 – Till date)
• Managing End to End HR Operations for HCL Infosystems & its Subsidiary Companies
• Managing HRO Partner end to end
• Responsible for overall employee experience through – Onboarding, Offboarding & Employee Helpdesk.
• Managing Operations for Performance Appraisals
• Handling Internal & External Audits
• Preparing data for Annual reports & Board Meetings
• Key contributor for comp & ben action items
Manager HR – Shared Services (May’15 – Feb’16)Manager HR – Shared Services (May’15 – Feb’16)
Taking care of all Governance related aspects in HRSS processes. Focusing on process benchmarking and re-engineering
for all HRSS processes. Handling PMS for entire organization.
Key Responsibilities:Key Responsibilities:
• Designing HR Policies & Procedures
• Partnering with Business for providing end-to-end support on People Processes
• Development of annual manpower budget
• Managing HR reports on Monthly wage cost
• Handling BGV Process for entire organization
• Responsible for managing all External Audits
• Handing governance for HRO
• PMS ( Bell curve ,increment range , letter generation )
June 2006 – Sept 2014 HCL Services LtdJune 2006 – Sept 2014 HCL Services Ltd

3. Dy. Manager HR – HCLCARE Division (BU HR Head) – June’13 – Sept’14Dy. Manager HR – HCLCARE Division (BU HR Head) – June’13 – Sept’14
Asst. Manager HR- HCLCARE Division (BU HR Partner) – July’11 – June’13Asst. Manager HR- HCLCARE Division (BU HR Partner) – July’11 – June’13
Sr. Executive HR – BSO Division (BU HR Partner) – March’ 09 – June’11Sr. Executive HR – BSO Division (BU HR Partner) – March’ 09 – June’11
Executive HR - Manufacturing Unit – HCL Infosystems – June’06 – March’09Executive HR - Manufacturing Unit – HCL Infosystems – June’06 – March’09
Deputy Manager HR –HCL Services Ltd (HCLCare- Consumer Services)Deputy Manager HR –HCL Services Ltd (HCLCare- Consumer Services)
Total Manpower – 1100+Total Manpower – 1100+
Key Responsibilities:Key Responsibilities:
• Partnering with Business for providing end-to-end support on HR support to HCLCare –Consumer Services &
B2B2C Services
• Also Responsible for Leadership Hiring at HCL Services Ltd.
• Partnering with Business for providing end-to-end support on People Processes and Human Capital
Management i.e. Talent Acquisition, Talent Management, PMS, Survey, Manpower Planning, etc.
• Implementing (HR Strategic Review & Action Plan) STRAP through identification of critical positions, talent
segmentation, succession planning and creation of development actions plans.
• Responsible for RAG (Red, Amber, and Green) based sales productivity monitoring.
• Responsible for End to End recruitments for the business to fuel growth.
• Development of annual manpower budget and recruitment plan.
• Managing Cost & Allocation for billable resources for the Business.
• Driving Employee Reward & Recognition Scheme fostering a culture of recognition and appreciation. .
Key Responsibilities:Key Responsibilities:
• Manpower planning
• Manpower Planning and budgeting in alignment with Business Plan.
• Succession Planning
• Managing Wage Bill within limits.
• Performance Management:
• Goal Setting for every level along with respective Manager
• Managing end to end Appraisal process across levels in coordination with different department heads, unit
heads, and establishing framework for substantiating Performance Appraisal System linked to Reward
Management.
• Ensuring Bell Curve for the division
• Ensure timely closure of PMS
• Identify potential employees through TRP.
• Propose Promotions, Job Rotation & Salary Rationalization.
• Maintaining calculation of Appraisals.
• Budgeting for Appraisals and variable payout.
• Compensation Management:
• In-depth understanding of all aspects of the rewards management function including base pay & variable pay
design and administration, benefits, long term incentives, compensation structuring, salary planning and
budgeting and overall rewards strategy.

4. • Responsible for maintaining competitive base pay structures and salary ranges. Conduct ongoing competitive
market pricing for jobs in the region. Make recommendations regarding appropriate compensation levels and
incentive plan eligibility at individual / team / job role level.
• Responsible for proposing, implementing and leading the overall Reward strategy / schemes.
• Training & Development:
 Organizing the Induction and Trainings program (soft skills as well as technical).
 TNI for the Division along with Business.
• Other HR Activities:
• Drafting Incentive Policy along with Business.
• Verifying Incentive Sheets & coordinating the same with Business
• Maintaining & updating all documentations pertaining to ISO for the Dept.
• Employee Relations & Employee Engagement
• Assist in employee communication through running the HR Forums.
• Provide inputs to facilitate the development of robust, transparent HR processes to meet accuracy.
• Handling employee grievances and queries through HR Helpdesk and resolving them.
• Running Employee Engagement events through EPAT.
Noteworthy milestone:Noteworthy milestone:
• 1. Have been awarded Best BU HR Partner twice.
• 2. Awarded Outstanding Performer Award -2011-12.
• 3. Special Award for “Business Integration “.
• 4. Got 5 times Diamond Applause awards by Business Head for Valuable Contribution towards
Business Growth.
• Successfully handled the transition of employees in the restructuring process
Noteworthy milestone:Noteworthy milestone:
Awarded HR Champion award by CPO for closing external audits and setting processes in July’15Awarded HR Champion award by CPO for closing external audits and setting processes in July’15
SCHOLASTICSSCHOLASTICS
M.B.A. (Human Resource) Institute Of Management Studies, Dehradun 2004-06
BSc (Maths, Stats, Economics) N.A.S College, Meerut 2001-04

5. PERSONAL DOSSIERPERSONAL DOSSIER
Date of Birth : 21st
Nov’1982
Present Address : Flat C-1A First Floor, Parsvanath Paradise, Mohan Nagar, Ghaziabad
Linguistic Ability : English and Hindi
References : On Request

6. PERSONAL DOSSIERPERSONAL DOSSIER
Date of Birth : 21st
Nov’1982
Present Address : Flat C-1A First Floor, Parsvanath Paradise, Mohan Nagar, Ghaziabad
Linguistic Ability : English and Hindi
References : On Request