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Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 1
Great Web Meetings
(Weā€™ve Got to Keep Meeting Like This!)
January 25, 2016
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 2
Webinar Objectives
ā€¢ Design virtual meeting agendas
with participant engagement in
mind
ā€¢ Harness the best thinking of
meeting attendees
ā€¢ Minimize multitasking and
increase focus
ā€¢ Take away a Virtual Meeting
Checklist
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 3
About Cynthia Clay
ā€¢ 25+ years of experience
ā€¢ Author of Great Webinars
ā€¢ An expert in collaborative,
engaging virtual learning
ā€¢ Chief architect of Virtual Leaderā„¢
ā€¢ An advocate of great web
meetings
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 4
Productivity Poll
How productive was the last web meeting
you attended or led?
Very Productive
Somewhat Productive
Neutral
Somewhat Unproductive
Very Unproductive
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 5
25 million
The number of
meetings that
occur in the US
every day
National Statistics Council
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 6
What percentage of
meeting time is
wasted?
< 25%
35%
50%
65%
>75%
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 7
Unproductive Time?
ā€¢ 31 unproductive hours spent in meetings
each month
ā€¢ 15% of an organizationā€™s collective time
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 8
ā€œAsking if virtual meetings will replace live
meetings is like asking if singlesā€™ chat rooms will
replace real dating.ā€
Spencer Jarrett
Business Week
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 9
More than 1/3 of new marriages began with an
online meetings and those who met online tend to
have higher marriage satisfaction.
Pew Research Center
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 10
How as technology changed the way you conduct
meetings in your organization?
Pew Research Center
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 11
Meeting Time
Which of these statements ring true for you?
ā€“ Iā€™ve daydreamed during a web meeting
ā€“ Iā€™ve slept through a web meeting
ā€“ Iā€™ve felt overwhelmed by the number
of web meetings I am asked to attend
ā€“ Iā€™ve multi-tasked during a web meeting
ā€“ I love attending web meetings
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 12
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 13
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 14
Measurable Meeting Goals
Which of these is an
example of a measurable
meeting goal?
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 15
Measurable Meeting Goals
ā€¢ Discuss the marketing event
ā€¢ Choose a venue for the
marketing event within our
budget of $10,000
ā€¢ Brainstorm creative ideas for
the product launch
ā€¢ Brainstorm 10 creative ideas for
the product launch on May 1
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 16
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 17
Your Web Meeting Tools
Chat
Polling
Annotation Tools
Emoticons/Status Icons
Video/Audio
Streaming Video
Breakout Rooms
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 18
Your Virtual Meeting Kit
What interaction tools do you use
most often in your virtual meetings?
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 19
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 20
Whatā€™s the Difference?
How is an
agenda for a web
meeting different
than an agenda
for a face-to-face
meeting?
21Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Meeting Plan
http://netspeedlearning.com/contact/?p=vl&r=meetingplan
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 22
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 23
Drought in California
ā€¢ Past three years have been the
driest on record.
ā€¢ The state has a yearā€™s worth of
water left.
ā€¢ Groundwater levels are at an
all time low.
ā€¢ Governor Brown imposed
mandatory water restrictions.
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 24
Visual Impact
How would you
improve this slide?
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 25
one year of water left
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 26
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 27
What will you gain if you get there early?
What will you avoid if you get there early?
Why?
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 28
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 29
Ground Rules
What ground rules
make sense for a web
meeting?
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 30
What are They Doing?
ā€¢ Getting other work done: 65%
ā€¢ Sending an e-mail: 63%
ā€¢ Eating or making food: 55%
ā€¢ Going to the restroom: 47%
ā€¢ Texting: 44%
ā€¢ Checking social media: 43%
Intercall Study referenced in
Harvard Business Review
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 31
Multitasking
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 32
Building Virtual Presence
ā€¢ Reduced ambiguity
ā€¢ Increased connection
ā€¢ Reduced conflict
ā€¢ Reduced multitasking
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 33
Turn on Your Web Cameras
ā€¢ 4% multitask on
video calls
ā€¢ 57% multitask on
phone calls
Fuze Infographic
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 34
35Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Polls for Multi-Voting
What dessert should
we order for our
annual company
lunch?
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 36
37Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Test Agreements
Are we all in agreement?
Full
Agreement
Partial
Agreement
Serious
Reservations
38Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Testing Agreements
Should you move
forward?
39Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Testing Agreements
What should you
do next?
40Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Move Forward?
Should you move
forward?
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 41
ā€¢ Brainstorming
ā€¢ Problem solving
ā€¢ Evaluating
alternatives
ā€¢ Making a group
decision
ā€¢ Listening to an
update
Clear Signals
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 42
43Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Visual Records
ā€¢ Record
commitments and
actions to be taken.
ā€¢ Use a note pod or
whiteboard.
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 44
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 45
Tips for Managing Chat
ā€¢ Use peopleā€™s names
ā€¢ Pose interesting
questions
ā€¢ Reinforce relevant
points
ā€¢ Clear chat regularly
46Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Marketing Ideas
Advertise weekly
Write ebooks
Use social media
Give aways
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 47
48Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Celebrate Last Week
ā€¢ Type in chat first.
ā€¢ Then unmute phone
lines.
ā€¢ Ask each person to
elaborate.
49Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Kudos!
Marilou: Thank you for
cross-training Sherry
Sherry: Awesome job on
Fast Tracks Mobile!
Tim: I like the new design
of the app a lot. Good job.
Tim: Thanks for getting
that proposal done.
Cindy: Great feedback
from your client on the
design project. Thx.
Cindy: Thank you for
organizing the output.
Leo: Thx for alerting me
to the website issue.
Marianne: Thanks for co-
presenting the webinar
with me.
50Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Now What?
What action will you take
now to improve your
virtual meetings?
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 51
Virtual Facilitator Training
ā€¢ Deep dive, comprehensive course
ā€¢ Focused on virtual design and delivery
ā€¢ Public courses offered six times/year
ā€¢ Next course begins on February 22
ā€¢ Customized for private delivery in your web
conference platform
Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 52
1
2
3
5
4
The Power of
Web Conferencing
Running Effective
Virtual Meetings
The Power of Connection
Building Virtual Relationships
The Power of Calibration
Building Accountability
on a Virtual Team
The Power of
Collaboration
Harnessing Individual
and Team Strengths
The Power of Celebration
Recognizing Individual
and Team Results
The Roadmap
53Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
ā€¢ Five, 90-minute web workshops
ā€¢ Delivered by our virtual trainers
or your virtual trainers
ā€¢ Combined with NetSpeed Fast
Tracksā„¢ mobile for pre- and
post-class reinforcement
ā€¢ May be licensed and
customized
Synchronous
54Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
Mobile-enabled
ā€¢ Accessible on any device
ā€¢ Use mobile deviceā€™s voice
recognition to dictate
responses to online
assignments
ā€¢ Add photos from mobile
device
ā€¢ Interface similar to
Facebook or Yammer
55Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
ā€¢ Five online topics in a peer-to-
peer learning environment
ā€¢ Short recorded webinars,
animated video, presentations,
class blog, polls, and quizzes
ā€¢ Hosted in NetSpeed Fast
Tracksā„¢ mobile
ā€¢ May be licensed and customized
Asynchronous
56Ā© 2017 NetSpeed Learning Solutions. All rights reserved.
ā€¢ Link to download our meetings eBook
ā€¢ Learn about the
Virtual Leaderā„¢ program
ā€¢ Receive a $345 discount
on the February/March Virtual
Facilitator Trainer
Certification program
http://netspeedlearning.com/virtual-learning/vftc-schedule/
ā€¢ Download a Virtual Meetings
Checklist
ā€¢ Check out the Infographic
Take our Survey
57
Thank You!

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Great Web Meeting: We Got to Keep Meeting Like This!

  • 1. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 1 Great Web Meetings (Weā€™ve Got to Keep Meeting Like This!) January 25, 2016
  • 2. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives ā€¢ Design virtual meeting agendas with participant engagement in mind ā€¢ Harness the best thinking of meeting attendees ā€¢ Minimize multitasking and increase focus ā€¢ Take away a Virtual Meeting Checklist
  • 3. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 3 About Cynthia Clay ā€¢ 25+ years of experience ā€¢ Author of Great Webinars ā€¢ An expert in collaborative, engaging virtual learning ā€¢ Chief architect of Virtual Leaderā„¢ ā€¢ An advocate of great web meetings
  • 4. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 4 Productivity Poll How productive was the last web meeting you attended or led? Very Productive Somewhat Productive Neutral Somewhat Unproductive Very Unproductive
  • 5. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 5 25 million The number of meetings that occur in the US every day National Statistics Council
  • 6. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 6 What percentage of meeting time is wasted? < 25% 35% 50% 65% >75%
  • 7. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 7 Unproductive Time? ā€¢ 31 unproductive hours spent in meetings each month ā€¢ 15% of an organizationā€™s collective time
  • 8. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 8 ā€œAsking if virtual meetings will replace live meetings is like asking if singlesā€™ chat rooms will replace real dating.ā€ Spencer Jarrett Business Week
  • 9. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 9 More than 1/3 of new marriages began with an online meetings and those who met online tend to have higher marriage satisfaction. Pew Research Center
  • 10. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 10 How as technology changed the way you conduct meetings in your organization? Pew Research Center
  • 11. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 11 Meeting Time Which of these statements ring true for you? ā€“ Iā€™ve daydreamed during a web meeting ā€“ Iā€™ve slept through a web meeting ā€“ Iā€™ve felt overwhelmed by the number of web meetings I am asked to attend ā€“ Iā€™ve multi-tasked during a web meeting ā€“ I love attending web meetings
  • 12. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 12
  • 13. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 13
  • 14. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 14 Measurable Meeting Goals Which of these is an example of a measurable meeting goal?
  • 15. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 15 Measurable Meeting Goals ā€¢ Discuss the marketing event ā€¢ Choose a venue for the marketing event within our budget of $10,000 ā€¢ Brainstorm creative ideas for the product launch ā€¢ Brainstorm 10 creative ideas for the product launch on May 1
  • 16. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 16
  • 17. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 17 Your Web Meeting Tools Chat Polling Annotation Tools Emoticons/Status Icons Video/Audio Streaming Video Breakout Rooms
  • 18. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 18 Your Virtual Meeting Kit What interaction tools do you use most often in your virtual meetings?
  • 19. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 19
  • 20. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 20 Whatā€™s the Difference? How is an agenda for a web meeting different than an agenda for a face-to-face meeting?
  • 21. 21Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Meeting Plan http://netspeedlearning.com/contact/?p=vl&r=meetingplan
  • 22. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 22
  • 23. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 23 Drought in California ā€¢ Past three years have been the driest on record. ā€¢ The state has a yearā€™s worth of water left. ā€¢ Groundwater levels are at an all time low. ā€¢ Governor Brown imposed mandatory water restrictions.
  • 24. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 24 Visual Impact How would you improve this slide?
  • 25. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 25 one year of water left
  • 26. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 26
  • 27. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 27 What will you gain if you get there early? What will you avoid if you get there early? Why?
  • 28. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 28
  • 29. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 29 Ground Rules What ground rules make sense for a web meeting?
  • 30. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 30 What are They Doing? ā€¢ Getting other work done: 65% ā€¢ Sending an e-mail: 63% ā€¢ Eating or making food: 55% ā€¢ Going to the restroom: 47% ā€¢ Texting: 44% ā€¢ Checking social media: 43% Intercall Study referenced in Harvard Business Review
  • 31. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 31 Multitasking
  • 32. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 32 Building Virtual Presence ā€¢ Reduced ambiguity ā€¢ Increased connection ā€¢ Reduced conflict ā€¢ Reduced multitasking
  • 33. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 33 Turn on Your Web Cameras ā€¢ 4% multitask on video calls ā€¢ 57% multitask on phone calls Fuze Infographic
  • 34. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 34
  • 35. 35Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Polls for Multi-Voting What dessert should we order for our annual company lunch?
  • 36. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 36
  • 37. 37Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Test Agreements Are we all in agreement? Full Agreement Partial Agreement Serious Reservations
  • 38. 38Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Testing Agreements Should you move forward?
  • 39. 39Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Testing Agreements What should you do next?
  • 40. 40Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Move Forward? Should you move forward?
  • 41. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 41 ā€¢ Brainstorming ā€¢ Problem solving ā€¢ Evaluating alternatives ā€¢ Making a group decision ā€¢ Listening to an update Clear Signals
  • 42. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 42
  • 43. 43Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Visual Records ā€¢ Record commitments and actions to be taken. ā€¢ Use a note pod or whiteboard.
  • 44. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 44
  • 45. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 45 Tips for Managing Chat ā€¢ Use peopleā€™s names ā€¢ Pose interesting questions ā€¢ Reinforce relevant points ā€¢ Clear chat regularly
  • 46. 46Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Marketing Ideas Advertise weekly Write ebooks Use social media Give aways
  • 47. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 47
  • 48. 48Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Celebrate Last Week ā€¢ Type in chat first. ā€¢ Then unmute phone lines. ā€¢ Ask each person to elaborate.
  • 49. 49Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Kudos! Marilou: Thank you for cross-training Sherry Sherry: Awesome job on Fast Tracks Mobile! Tim: I like the new design of the app a lot. Good job. Tim: Thanks for getting that proposal done. Cindy: Great feedback from your client on the design project. Thx. Cindy: Thank you for organizing the output. Leo: Thx for alerting me to the website issue. Marianne: Thanks for co- presenting the webinar with me.
  • 50. 50Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Now What? What action will you take now to improve your virtual meetings?
  • 51. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 51 Virtual Facilitator Training ā€¢ Deep dive, comprehensive course ā€¢ Focused on virtual design and delivery ā€¢ Public courses offered six times/year ā€¢ Next course begins on February 22 ā€¢ Customized for private delivery in your web conference platform
  • 52. Ā© 2017 NetSpeed Learning Solutions. All rights reserved. 52 1 2 3 5 4 The Power of Web Conferencing Running Effective Virtual Meetings The Power of Connection Building Virtual Relationships The Power of Calibration Building Accountability on a Virtual Team The Power of Collaboration Harnessing Individual and Team Strengths The Power of Celebration Recognizing Individual and Team Results The Roadmap
  • 53. 53Ā© 2017 NetSpeed Learning Solutions. All rights reserved. ā€¢ Five, 90-minute web workshops ā€¢ Delivered by our virtual trainers or your virtual trainers ā€¢ Combined with NetSpeed Fast Tracksā„¢ mobile for pre- and post-class reinforcement ā€¢ May be licensed and customized Synchronous
  • 54. 54Ā© 2017 NetSpeed Learning Solutions. All rights reserved. Mobile-enabled ā€¢ Accessible on any device ā€¢ Use mobile deviceā€™s voice recognition to dictate responses to online assignments ā€¢ Add photos from mobile device ā€¢ Interface similar to Facebook or Yammer
  • 55. 55Ā© 2017 NetSpeed Learning Solutions. All rights reserved. ā€¢ Five online topics in a peer-to- peer learning environment ā€¢ Short recorded webinars, animated video, presentations, class blog, polls, and quizzes ā€¢ Hosted in NetSpeed Fast Tracksā„¢ mobile ā€¢ May be licensed and customized Asynchronous
  • 56. 56Ā© 2017 NetSpeed Learning Solutions. All rights reserved. ā€¢ Link to download our meetings eBook ā€¢ Learn about the Virtual Leaderā„¢ program ā€¢ Receive a $345 discount on the February/March Virtual Facilitator Trainer Certification program http://netspeedlearning.com/virtual-learning/vftc-schedule/ ā€¢ Download a Virtual Meetings Checklist ā€¢ Check out the Infographic Take our Survey